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Utvärdering av BRIS Internetbaserade stödkontakter
Linköping University, The Tema Institute, Department of Child Studies. Linköping University, Faculty of Arts and Sciences.
Linköping University, The Tema Institute, Department of Child Studies. Linköping University, Faculty of Arts and Sciences.
2012 (Swedish)Report (Other academic)
Abstract [sv]

I denna utvärdering av BRIS Internetbaserade stödjande kontakter har de barn som kontaktat BRIS via mejl eller chatt ombetts besvara ett antal frågor om hur de upplever sitt mående, den svårighet som är anledningen till att de kontaktar BRIS och hur de upplever att de blivit bemötta av BRIS. Dessa frågor har ställts före den stödjande kontakten, direkt efter kontakten och därefter 10 dagar efter att barnen mejlat eller chattat med BRIS. Därutöver har en förfrågan om att delta i en enkätstudie gått ut till alla barn som varit aktiva på BRIS diskussionsforum, där de tillfrågats om hur ofta de besökerforumet, vilka funktioner de uppskattar med forumet och hur de upplever den hjälp de får i forumet. Barnen har fått skatta sitt mående på en skala mellan 1 och 9, där 1 motsvarar ”jättedåligt” och 9 ”jättebra”. Undersökningen har designats efter den kvasiexperimentella studie som gjorts av holländska Kindertelefoon (Fukkink & Herrmanns 2007). Den teoretiska utgångspunkten för frågorna i undersökningen har varit KASAM (Antonovsky 1991) och BRISsamtalsmetod (Iwarsson 2007).

Abstract [en]


In  this  evaluation,  children  who  contacted  BRIS via email  or  chat were asked to answer a few questions  concerning  their perceived well- being, the difficulties leading up to the contact, and how they feel they have been treated by BRIS. These questions  were asked immediately before and  after the  contact, as well as 10 days later. In  addition,  a request to participate in a questionnaire study went out to all children who had been active on the BRIS discussion  forums, where they were asked how often they visit the forum, what features they appreciate in the community and how they perceive the help they get in the forum.

The children  have estimated  their  well-being on a scale from 1  to 9, where  1    represents  "Very  poor"  and  9  "Great".  A  total  of  6,193 children  were asked  to participate  in the  evaluation.  925 responses were submitted during  the period April 1st to June 7th (email & chat) and May 24th  - August 17th (discussion  forum).  The internal  loss is low, 5.05% for the entire  study. Complete  series  in which the child has answered all three questionnaires in the email and chat amounts to only 51,  however, between  220  and  432 questionnaires has  been submitted by the  different  occasions.  A total of 245 questionnaires have been submitted to the evaluation of the discussion  forum.

The children  report  that their well-being increases  immediately  after the contact with BRIS, regardless  of modality. This however declines in the last follow-up. In general however, they still produce  a higher value than  at the first measurement. The children  reported  that they feel listened  to and that they feel that BRIS is taking them  seriously. The children  who contact BRIS through  discussion  forums  are even more satisfied with the assistance  they receive than the children  who use chat and email. Above all, the discussion  forum helps kids to feel they  are  not  alone  in  their  situation.   The  children   who  use  the discussion  forum  also very much  appreciate  the answers  from other children  and  the  opportunity  to  help  other  children  by answering others postings.

A small group  of children,  indicate that they feel worse after contac- ting  BRIS. An analysis  of their  answers  describe  either  a dissatis- faction  with  the  provided  advice  or  an  incapacity  to  follow  the provided advice despite them being perceived relevant.

Place, publisher, year, edition, pages
Linköping: Linköping University Electronic Press, 2012. , 59 p.
Research Report on childhood and the study of children, 2012:7
Keyword [sv]
Barnens rätt i samhället, ungdomar, barn, barnforskning
National Category
Social Sciences Interdisciplinary
URN: urn:nbn:se:liu:diva-84269OAI: diva2:558411
Available from: 2012-10-03 Created: 2012-10-03 Last updated: 2014-12-15Bibliographically approved

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Andersson, KjerstinOsvaldsson, Karin
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