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Equal Participation of Unequal Groups via Internet: Interaction Pattern of Social Workers and Care Leavers
Handelshögskolan i Stockholm, Media och Ekonomisk Psykologi (P).
2009 (English)Report (Other academic)
Abstract [en]

This study examines the communication pattern between social workers and care leavers in a virtual setting. These groups are socially excluded and psychologically distant from each other. The role of the media in generating stereotypes that mitigate communication is examined. Internet is chosen as the medium of communication in this study to observe effects of lean medium of communication on interaction patterns of socially excluded groups. This study reveals to what extent participation can be achieved between two groups of unequal power in UK, (social workers and the people they provide these services to, i.e., service users), when interacting in a virtual setting. Findings show that Internet provides greater freedom of speech to socially excluded groups but power differentials observed in real-life setting remain unaltered. Potential of Negotiation strategies for overcoming barriers to communication and initiating processes for social change are discussed

Place, publisher, year, edition, pages
Stockholm: Economic Research Institute, Stockholm School of Economics , 2009. , 24 p.
, SSE/EFI working paper series in business administration, ISSN 1403-443 ; 2009:4
Keyword [en]
Power, Inter-group Communication, Social exclusion, Internet, Negotiations
National Category
Business Administration
URN: urn:nbn:se:liu:diva-85873OAI: diva2:573479
Available from: 2012-12-05 Created: 2012-11-30 Last updated: 2012-12-05Bibliographically approved

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Jamal, Mayeda
Business Administration

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ReferencesLink to record
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