Prerequisites to use information system as support in Public Health Programs: an initial requirements elicitation and analysis for WHO safe sommunities
(English)Manuscript (preprint) (Other academic)
The public health context constitutes a heterogeneous environment and presents a complex task for system developers. In this study, the requirements elicitation and analysis of prerequisites for using information systems (ISs) in public health programs is investigated. Special interest is also paid to geographical information system (GIS) functionality. The specific objective of this study is to explore the need for support of ISs and GISs that exists in WHO Safe Communities in Sweden. To elicit the requirements, a questionnaire based on the critical incident technique (CIT) was used. By using CIT, it is possible to focus the development on the problems experienced by the users. Moreover, it covers both technical and social requirements. Thereafter a voice of the customer table is used to transform the needs to technical requirements. The study results in recommendations for ISs development with GIS functionality for public health practitioners.
Engineering and Technology
IdentifiersURN: urn:nbn:se:liu:diva-86940OAI: oai:DiVA.org:liu-86940DiVA: diva2:583475