Design of information systems for Public Health Programs: the case of Motala WHO safe community
(English)Manuscript (preprint) (Other academic)
Objectives: In public health only a fraction of the potential that information systems (ISs) and geographical information systems (GISs) provides has been used. Public-health programs are executed in complex environments, and are characterized by being multi-professional and inter-organizational. Hence, there is a need for extensive studies of how ISs should be con figured to truly support public health practitioners. The objective of this study is to explore how information technology, including GIS functionality, should be configured to support practitioners in community-based public health programs.
Measurements: The critical incident technique, interviews, the voice of the customer table, and use case maps were used for data collection.
Results: Communication and a clearinghouse with contact persons were identified as key features and support for creating both official and unofficial contact networks is provided. The design has a module-based architecture, including an extendable easy-to-use module with GIS functionality.
Conclusions: To support both individuals and heterogonous teams in complex public health programs, a module-based architecture is proposed. Hence, the system can be tailor-made to support individuals in their specific tasks and at their specific skill level.
Public health, Requirements engineering, Prototypes, Information systems development, Safe community, GIS
Engineering and Technology
IdentifiersURN: urn:nbn:se:liu:diva-86942OAI: oai:DiVA.org:liu-86942DiVA: diva2:583479