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Young carers as co-designers of a web-based support system - the views of two publics
University of Gothenburg, Sweden Vardalinst Swedish Institute Health Science, Sweden .
University of Gothenburg, Sweden .
University of Gothenburg, Sweden .
Linköping University, Department of Medical and Health Sciences, Physiotherapy. Linköping University, Faculty of Health Sciences.
2012 (English)In: Informatics for Health and Social Care, ISSN 1753-8157, Vol. 37, no 4, 203-216 p.Article in journal (Refereed) Published
Abstract [en]

Aim: The aim of the study was to reveal young carers views of design of a web-based support system (WBSS) directed to them and the differences between their views and the views of project representatives (PRs), in a participatory design process. Methods: Eight young people, 17-24 years, were involved in either a work or a test group. The work group participated in video-recorded design meetings with representatives of the project. Content analysis and Deweys concept of public were applied on the data. The test group worked from their homes and data were collected via test forms and used as supplemental data. Results: Four themes were revealed, constituting key parts in the design of the WBSS: Communicating the message, Ideational working principles, User interaction and User interface. Furthermore, decisive differences between the views of participants and PRs were found. Conclusion: The four key parts should be considered in a WBSS directed to young carers. The study also suggests that early user involvement and critical reflection in the design process itself may be crucial to discern differences in perspective between designers and users.

Place, publisher, year, edition, pages
Informa Healthcare , 2012. Vol. 37, no 4, 203-216 p.
Keyword [en]
Participatory design; public; support; young carers; Web
National Category
Medical and Health Sciences
URN: urn:nbn:se:liu:diva-87207DOI: 10.3109/17538157.2012.678450ISI: 000311838500001OAI: diva2:587453
Available from: 2013-01-14 Created: 2013-01-14 Last updated: 2013-01-14

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Krevers, Barbro
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