liu.seSearch for publications in DiVA
Change search
ReferencesLink to record
Permanent link

Direct link
Sociomaterial actors in the assimilation gap: a case study of web service, management and IT-assimilation
Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Informatik.
Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0002-2784-863X
2013 (English)In: Information Systems and E-Business Management, ISSN 1617-9846, E-ISSN 1617-9854, Vol. 11, no 4, 481-506 p.Article in journal (Refereed) Published
Abstract [en]

This paper investigates the conditions for the assimilation of information systems (IS) and information technology (IT) in organizations and the influence of various actors in the organization and eBusiness context. To do so it draws on the literature on assimilation gap, sociomateriality and infrastructure together with a study of implementation and use of information and communication technology in and among organizations in a Swedish region. There were substantial investments in web infrastructure made on a regional level and the focus of this study is how the investments were transformed and assimilated in practices, relations and communication. Based on the empirical data from the case study, the paper extends the assimilation process into interplay among actors in organizations contexts. It describes organizations' strategies for coping with their needs for information and the actors in these processes. Two categories of actors are identified, sensemaking and sensegiving actors, as most important in assimilation of IS/IT in organizations. A sociomaterial perspective gives guidance and a better understanding of the assimilation process in terms of knowledge and interpretative frames, and how assimilation involves identity construction and negotiations among sensemaking and sensegiving actors. The contribution of this paper is a better understanding of the context of assimilation and adaptation of IT in organizations' business processes, and steps to be taken to improve readiness.

Place, publisher, year, edition, pages
Springer Berlin/Heidelberg, 2013. Vol. 11, no 4, 481-506 p.
Keyword [en]
Assimilation gap; sociomateriality; adaptation; formative infrastructure; IT use; web service
National Category
Information Systems, Social aspects
URN: urn:nbn:se:liu:diva-87695DOI: 10.1007/s10257-012-0205-9ISI: 000326380700001OAI: diva2:599710
Available from: 2013-01-22 Created: 2013-01-22 Last updated: 2015-06-04

Open Access in DiVA

No full text

Other links

Publisher's full text

Search in DiVA

By author/editor
Melin, Ulf
By organisation
VITS - Development of Informations Systems and Work ContextFaculty of Arts and Sciences
In the same journal
Information Systems and E-Business Management
Information Systems, Social aspects

Search outside of DiVA

GoogleGoogle Scholar
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Altmetric score

Total: 73 hits
ReferencesLink to record
Permanent link

Direct link