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Performance measurement at Nordic companies
Linköping University, Department of Computer and Information Science, EISLAB - Economic Information Systems. Linköping University, The Institute of Technology.
Linköping University, Department of Computer and Information Science, EISLAB - Economic Information Systems. Linköping University, The Institute of Technology.
2000 (English)In: European Management Journal, ISSN 0263-2373, E-ISSN 1873-5681, Vol. 18, no 1, 113-127 p.Article in journal (Refereed) Published
Abstract [en]

During the past decade there have been considerable changes in methods of management control. To a considerable degree, these changes are due to growing globalization and stiffening competition. In the face of these new challenges, there has been serious dissatisfaction with traditional methods of management control. In the Nordic countries there has been a particular interest in ways to improve performance measurement, especially the Balanced Scorecard. At present, however, our knowledge about how Nordic companies design and use systems of performance measurement is limited. In view of this situation, a questionnaire-based study was conducted. Performance measurement was examined in the following dimensions: (1) structure; (2) processes; (3) use; and (4) benefits and shortcomings. The use of three well-known models of performance measurement was also studied. Responses to the questionnaire were submitted by 236 business units, which belong to major corporate groups in the Nordic countries. The findings show that performance measurement is relatively well developed in the Nordic countries, and that the benefits are perceived as outweighing the shortcomings.

Place, publisher, year, edition, pages
2000. Vol. 18, no 1, 113-127 p.
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:liu:diva-87744DOI: 10.1016/S0263-2373(99)00074-2OAI: oai:DiVA.org:liu-87744DiVA: diva2:599869
Available from: 2013-01-22 Created: 2013-01-22 Last updated: 2017-12-06
In thesis
1. In the borderland between strategy and management control: theoretical framework and empirical evidence
Open this publication in new window or tab >>In the borderland between strategy and management control: theoretical framework and empirical evidence
2004 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Strategy and management control are two fields of research that have become increasingly inter-linked. Research in strategy has shown, for instance, that strategies are of no effect unless they permeate the entire organization, and that they become obsolete if not renewed as the business environment changes. Similarly, research in management control has shown that management control loses its relevance if it does not reflect strategy or is not useful in operations. This dissertation considers a number of theoretical approaches to corporate and business strategies and their connection to management control. The reasoning is also examined in light of empirical data collected from major Swedish firms in various industries. One finding is that some combinations of corporate and business strategies and management control are more congruent than other combinations. An additional question discussed in the dissertation is how different types of business strategy could be changed and combined; these possibilities are studied empirically on the basis of data taken from annual reports of Nordic paper and pulp companies. The results show that the nature of business strategy can be changed over time, but that different kinds of business strategies can seldom be combined within the same business unit. Further, the dissertation treats the relationship between different perspectives on business strategies. Another central element of the dissertation is the design and use of performance measurement. On the basis of extensive empirical material from large Nordic firms in a variety of industries, performance measurement at Nordic firms is described, noting differences between countries and between dissimilar business strategies. According to the findings, the Nordic firms used a broad spectrum of measures, which according to theory should be more closely related to strategy than would financial measures alone.

Place, publisher, year, edition, pages
Linköping: Linköpings universitet, 2004. 36 p.
Series
Linköping Studies in Science and Technology. Dissertations, ISSN 0345-7524 ; 910
National Category
Computer Science
Identifiers
urn:nbn:se:liu:diva-33175 (URN)19156 (Local ID)91-85295-82-5 (ISBN)19156 (Archive number)19156 (OAI)
Public defence
2004-12-14, Visionen, IDA, Linköpings Universitet, Linköping, 13:15 (Swedish)
Available from: 2009-10-09 Created: 2009-10-09 Last updated: 2013-11-22
2. The role of management control systems in strategic business units
Open this publication in new window or tab >>The role of management control systems in strategic business units
2000 (English)Licentiate thesis, comprehensive summary (Other academic)
Abstract [en]

Business firms are confronted with strategic considerations at both the corporate and business-unit level. In this regard, the management-control system is of major importance. For example, the management-control system is used both to obtain information for strategic planning and to follow up on the implementation of strategic plans. The overall purpose of this dissertation is to describe and explain from a strategic perspective how management control is designed and used in strategic business units. This overall purpose can be subdivided into the three research questions addressed in the three articles which comprise the dissertation.

The first research question concerns the influence of the relationship between corporate and business strategy on the management-control system. The findings of Paper I, an empirical study of 31 Swedish corporate groups with 47 business units, show among other things that environmentally driven business development is encouraged by an activity-sharing strategy at the corporate level, a differentiation strategy at the business-unit level, and integration of management control between the two levels. A more general implication of this finding is that this kind of combination of corporate and business strategy is one with a good fit.

The second research question relates to the effect of different variables of business strategy on the design and use of management control. The variables studied are strategic pattern, strategic mission, and strategic position. The findings of Paper II, a theoretical study with well-known international studies as the starting point, indicate that these variables reflect different dimensions of business-unit strategy and that together they affect the design and use of management control.

The third research question is about the design and use of a particular aspect of management control - performance measurement - at large firms in the Nordic countries, which are often portrayed as forerunners in linking strategy and control. The findings of Paper III, an empirical study of 236 Nordic business units, suggest among other things that there is a good balance between monetary and nonmonetary measures at the firms studied. However, performance measurement appears to be primarily a tool for top management, since it is not very well established at lower organizational levels.

Place, publisher, year, edition, pages
Linköping: Linköpings universitet, 2000. 22 p.
Series
Linköping Studies in Science and Technology. Thesis, ISSN 0280-7971 ; 842
National Category
Computer Science
Identifiers
urn:nbn:se:liu:diva-42681 (URN)68039 (Local ID)91-7219-802-8 (ISBN)68039 (Archive number)68039 (OAI)
Available from: 2009-10-10 Created: 2009-10-10 Last updated: 2013-11-22

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Kald, Magnus

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