Alive and kicking – but will quality management be around tomorrow?: A Swedish academia perspective
2012 (English)In: Quality Innovation Prosperity, ISSN 1335-1745, Vol. 16, no 2, 1-18 p.Article in journal (Refereed) Published
The purpose of this article is to describe how Quality Management (QM) is perceived today by scholars at three Swedish universities, and into what QM is expected to develop into in twenty years. Data were collected through structured workshops using affinity diagrams with scholars teaching and performing research in the QM field. The results show that QM currently is perceived as consisting of a set of core of principles, methods and tools. The future outlook includes three possible development directions for QM are seen:  searching for a “discipline X” where QM can contribute while keeping its toolbox,  focus on a core based on the traditional quality technology toolbox with methods and tools, and  a risk that QM, as it is today, may seize to exist and be diffused into other disciplines.
Place, publisher, year, edition, pages
2012. Vol. 16, no 2, 1-18 p.
Quality Management; Business Excellence; Change Management; Total Quality; Management; Future
Other Engineering and Technologies not elsewhere specified
IdentifiersURN: urn:nbn:se:liu:diva-88747DOI: 10.12776/qip.v16i2.53OAI: oai:DiVA.org:liu-88747DiVA: diva2:606037