Cross-cultural communication challenges within international transfer of aircraft production
2011 (English)In: Computer Supported Cooperative Work in Design (CSCWD), 2011, IEEE , 2011, 835-841 p.Conference paper (Refereed)
The research within this paper identifies three main categories of cross-cultural communication challenges within international transfer of aircraft production. The first category is organizational structure, hierarchy and delegation of responsibility the second category is consensus behavior and avoidance of conflicts and the third category is individual motivation factors. Furthermore, the paper discusses the need for specific types of cross-cultural training that can be one solution for reducing the problems and difficulties that cultural challenges may induce. The case study indicates that it is important for Aeronautics, a Swedish enterprise, to apply organized cross-cultural training in combination with technical training. To secure the presence of cross-cultural training, suitable types of cultural training could be included in the working process/routine for how to conduct a production transfer.
Place, publisher, year, edition, pages
IEEE , 2011. 835-841 p.
aircraft production, cross-cultural communication, cross-cultural training, cultural challenges, offset, outsourcing, transfer
Production Engineering, Human Work Science and Ergonomics
IdentifiersURN: urn:nbn:se:liu:diva-89309DOI: 10.1109/CSCWD.2011.5960215ISBN: 978-1-4577-0386-7OAI: oai:DiVA.org:liu-89309DiVA: diva2:608320
15th International Conference on Computer Supported Cooperative Work in Design (CSCWD 2011), 8-9 June 2011, Lausanne, Switzerland