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Developing key performance indicators for airports
Linköping University, Department of Science and Technology, Communications and Transport Systems. Linköping University, The Institute of Technology. (Kvatitativ logistik)ORCID iD: 0000-0002-5868-2388
Linköping University, Department of Science and Technology, Communications and Transport Systems. Linköping University, The Institute of Technology. (Kvatitativ logistik)
2013 (English)Conference paper, Published paper (Refereed)
Abstract [en]

We develop a set of airport key performance indicators, i.e. a set of measures that can be used to monitor and manage an airport, giving indications of the current state of the operations and supporting improvement work. By reviewing previous relevant work, the airport is divided into five activity areas (operations, economy, environmental issues, safety and security, costumer service), and for each area an initial set of indicators is selected. These indicators are then ranked by airport managers in Sweden and Spain, using a questionnaire based survey. Using the ranking as a base, a final set of indicators is constructed with the aim that is should be manageable, easy to interpret and useful for analyzing the entire airport.

Place, publisher, year, edition, pages
2013.
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:liu:diva-91485OAI: oai:DiVA.org:liu-91485DiVA: diva2:618079
Conference
3rd ENRI International Workshop on ATM/CNS, February 19, Singapore
Available from: 2013-04-25 Created: 2013-04-25 Last updated: 2013-10-15Bibliographically approved

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fulltext(112 kB)8344 downloads
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File name FULLTEXT01.pdfFile size 112 kBChecksum SHA-512
a2d67bb93b01b4e1b6d104781c1034f7c77a8278c29e43ef7ed466732f479adf53f2222a150798d5cb773c4f1fa62ef5bbf491c19a8d9c8fd811db5a661f9511
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http://www.enri.go.jp/eiwac/2013/en_EIWAC2013siryou.html

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Andersson Granberg, Tobias

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf