The Effect of a Geographical Information System on Communication in Professional Emergency Response Organizations
2010 (English)In: ISCRAM 2010, 7th International Conference on Information Systems for Crisis Response and Management, ISCRAM , 2010Conference paper (Refereed)
This paper describes the basic communication analysis performed in a research project with an ambition to investigate the impact of geographical information system (GIS) on crisis management organizations. The goal is to compare the communication between command and control teams that have access to a GIS with geographical position information (GPS) capability in its command post with teams that only have access to paper maps. The method used is controlled experiments using the C3Fire micro-world. A total of 108 professionals, forming 18 teams, participated in the study. The participating professionals were members of Swedish municipal crisis management organizations. The result shows that the communication pattern connected to giving orders have a different distribution depending on if the teams used GIS or paper maps. The result also shows that the communication volume is reduced if the teams use GIS.
Place, publisher, year, edition, pages
ISCRAM , 2010.
Geographical information systems, command and control, emergency response, micro-world simulations.
Social Sciences Interdisciplinary
IdentifiersURN: urn:nbn:se:liu:diva-93344OAI: oai:DiVA.org:liu-93344DiVA: diva2:624235
7th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2010), Seattle, USA, May 2-5, 2010