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The Effect of a Geographical Information System on Communication in Professional Emergency Response Organizations
Linköping University, Department of Computer and Information Science. Linköping University, The Institute of Technology.
Linköping University, Department of Computer and Information Science. Linköping University, The Institute of Technology.
Linköping University, Department of Computer and Information Science, NLPLAB - Natural Language Processing Laboratory. Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, Faculty of Arts and Sciences.
Swedish Defence Research Agency.
2010 (English)In: ISCRAM 2010, 7th International Conference on Information Systems for Crisis Response and Management, ISCRAM , 2010Conference paper, Published paper (Refereed)
Abstract [en]

This paper describes the basic communication analysis performed in a research project with an ambition to investigate the impact of geographical information system (GIS) on crisis management organizations. The goal is to compare the communication between command and control teams that have access to a GIS with geographical position information (GPS) capability in its command post with teams that only have access to paper maps. The method used is controlled experiments using the C3Fire micro-world. A total of 108 professionals, forming 18 teams, participated in the study. The participating professionals were members of Swedish municipal crisis management organizations. The result shows that the communication pattern connected to giving orders have a different distribution depending on if the teams used GIS or paper maps. The result also shows that the communication volume is reduced if the teams use GIS.

Place, publisher, year, edition, pages
ISCRAM , 2010.
Keyword [en]
Geographical information systems, command and control, emergency response, micro-world simulations.
National Category
Social Sciences Interdisciplinary
Identifiers
URN: urn:nbn:se:liu:diva-93344OAI: oai:DiVA.org:liu-93344DiVA: diva2:624235
Conference
7th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2010), Seattle, USA, May 2-5, 2010
Available from: 2013-05-30 Created: 2013-05-30 Last updated: 2015-05-28

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Granlund, HelenaDahlbäck, Nils

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Granlund, HelenaDahlbäck, Nils
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Department of Computer and Information ScienceThe Institute of TechnologyNLPLAB - Natural Language Processing LaboratoryHuman-Centered systemsFaculty of Arts and Sciences
Social Sciences Interdisciplinary

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Output format
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