I Can’t Hear You? Driver’s Interacting with Male or Female Voices in Native or Non-Native Language
2011 (English)In: Universal Access in Human-Computer Interaction. Context Diversity, Part III, Springer Berlin/Heidelberg, 2011, 298-305 p.Conference paper (Refereed)
Many vehicles today are equipped with navigation systems, and all of these systems use speech or a combination of speech and graphics to provide drivers with directions to their destinations. This study investigates the effect of gender of voice when providing driving instructions in English to drivers that are non-native speakers of English. In a 2(native/non-native) by 2(gender of voice) between participant study, 40 participants in age group 18-25 drove in a driving simulator for 25 minutes with navigation information system that gave drivers directions to a set destination. Results show that gender of voice did not affect native English speaking drivers. For non-native speakers, however, a female voice worked better for both female and male drivers. Non-native speakers consistently missed to act on navigational information give by the male voice. Design implications for voice systems are discussed.
Place, publisher, year, edition, pages
Springer Berlin/Heidelberg, 2011. 298-305 p.
Lecture Notes in Computer Science, ISSN 0302-9743 (print), 1611-3349 (online) ; 6767
In-vehicle Information System, Navigation systems, Voices, Gender, Non-native speakers, Driving Performance
Other Social Sciences not elsewhere specified
IdentifiersURN: urn:nbn:se:liu:diva-93349DOI: 10.1007/978-3-642-21666-4_33ISBN: 978-3-642-21665-7ISBN: e-978-3-642-21666-4OAI: oai:DiVA.org:liu-93349DiVA: diva2:624248
6th International Conference, UAHCI 2011, Held as Part of HCI International 2011, Orlando, FL, USA, July 9-14, 2011