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Quality Driven Requirements Engineering for Development of Crisis Management Systems
Swedish Defence Research Agency & KTH Royal Institute of Technology, Sweden.
Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0002-4677-1949
Linköping University, Department of Medical and Health Sciences, Division of Community Medicine. Linköping University, Faculty of Health Sciences.ORCID iD: 0000-0001-6049-5402
2012 (English)In: International Journal of Information Systems for Crisis Response and Management, ISSN 1937-9390, Vol. 4, no 2, 35-52 p.Article in journal (Refereed) Published
Abstract [en]

Terror attacks and natural disasters of the past decades have dramatically made governments, public health authorities, and communities aware of insufficiencies in crisis management practices. Information technology has the potential to advance these practices, but systems that support handling these courses of events still have low success rates. The authors set out to define a requirements engineering method suitable for the development of crisis management systems (CMS). The resulting method was formatively evaluated in a project aimed at defining functions for systems supporting international engagements in crisis situations. Each step in the method was documented by its objective, output, implementation, and the experiences gained from the case study. The most important features of the method are the Voice of the Customer Table for identification of user needs, Use Cases for determination of requirements from the needs, and scenarios and prototypes for validating the requirements with user representatives.

Place, publisher, year, edition, pages
IGI Global, 2012. Vol. 4, no 2, 35-52 p.
National Category
Engineering and Technology
URN: urn:nbn:se:liu:diva-95993DOI: 10.4018/jiscrm.2012040103OAI: diva2:640027
Available from: 2013-08-12 Created: 2013-08-12 Last updated: 2015-08-19Bibliographically approved

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Hallberg, NiklasPilemalm, SofieTimpka, Toomas
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