Sustainable outcomes of an improvement programme: do financial incentives matter?
2013 (English)In: Total Quality Management and Business Excellence, ISSN 1478-3363, E-ISSN 1478-3371, Vol. 24, no 7-8, 959-969 p.Article in journal (Refereed) Published
The purpose of this study was to evaluate whether an improvement programme can contribute to positive sustainable improvements in an organisation, and whether financial incentives are driving forces for improvements. The material was all projects (n=232) that applied for funding in a county council improvement programme between 2007 and 2010. The projects were analysed as to whether they received funding (n=98) or were rejected (n=95). In addition, a categorisation of the projects intentions was analysed. Some projects were still ongoing, but 50 projects were implemented and sustained two or more years after being finalised. Implemented improvements were on different levels, from (micro-level) units up to the entire (macro-level) organisation. In addition, 27 rejected projects were finalised without funding. Eighteen of those 27 were sustainably implemented. This study indicates that there are incentives other than financial at work if an improvement programme contributes to sustainable improvements in the organisation. To encourage practice-based improvements is one way of incentivising the intention and effort to become and perform better.
Place, publisher, year, edition, pages
Taylor and Francis (Routledge): SSH Titles , 2013. Vol. 24, no 7-8, 959-969 p.
quality improvement, healthcare settings, improvement programme, sustainable improvement, financial incentives
Engineering and Technology
IdentifiersURN: urn:nbn:se:liu:diva-96418DOI: 10.1080/14783363.2013.791096ISI: 000321238300016OAI: oai:DiVA.org:liu-96418DiVA: diva2:641955