Management Initiation of Continuous Improvement from a Motivational Perspective
2013 (English)In: Journal of Applied Economics and Business Research, ISSN 1927-033X, E-ISSN 1927-033X, Vol. 3, no 2, 81-94 p.Article in journal (Refereed) Published
Many continuous improvement (CI) initiatives fail since management is unsuccessful in motivating the employees to actively participate in CI activities. In such cases CI often is run by managers and the power of wide participation is lost. The purpose of this paper is to investigate the mechanisms behind motivating employees to participate in CI work. The paper is based on findings from three different cases of highly successful CI organizations within different areas. The findings are that the mechanisms behind motivation for CI can be divided into respect for people and improvement system organization. Within respect for people, there need to be meaningfulness and trust, employees need to be seen as individuals, be given problem based training and education, and be given increased authority and responsibility. Within the organization of the improvement system, crucial areas are: Communication; visualization; and cross-functional, cross-professional improvement work. The paper not only shows which areas are important but explains why they are important from a motivation-theory perspective.
Place, publisher, year, edition, pages
Journal of Applied Economics and Business Research , 2013. Vol. 3, no 2, 81-94 p.
Motivation, Continuous improvement, Lean production
Engineering and Technology
IdentifiersURN: urn:nbn:se:liu:diva-100162OAI: oai:DiVA.org:liu-100162DiVA: diva2:660557