liu.seSearch for publications in DiVA
Change search
ReferencesLink to record
Permanent link

Direct link
A Comparative Evaluation Between Two Design Solutions for an Information Dashboard
Linköping University, Department of Computer and Information Science. Linköping University, The Institute of Technology.
2013 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

This study is a software usability design case about information presentation in a software dash­board. The dashboard is supposed to present system information about an enterprise resource planning system. The study aims to evaluate if the intended users of the dash­board prefer a list-based or an object-based presentation of the information and why. It also investigates if the possi­bility to get familiar with the prototype affects the evaluation’s result.

The study was performed using parallel prototypes and evaluation with users. The use of parallel prototypes is a rather unexplored area. Likewise, little research has been done in the area of how user experience changes over time.

Two prototypes were created, presenting the same information in two different design solutions, one list-based, and one object-based. The prototypes were evaluated with ten presumptive users, with respect to usability. The evaluation consisted of two parts, one quantitative and one qualita­tive. Half of the respondents got a chance to get familiar with the list-based prototype, and half the object-based prototype, after which they evaluated both sequentially.

The result of the evaluation showed that seven out of ten respondents preferred the list-based prototype. The two primary reasons were that they are more used to the list-based concept from their work, and that the list-based prototype presented all information about an application at once. In the object-based prototype the user had to make a request for each type of information, which opened up in a new pop-up window.

The primary reason that three of the ten respondents preferred the object-based prototype was that it had a more modern look, and gave a cleaner impression since it only presented the information the respondent was interested in at each point in time.

The result also implied that the possibility to get familiar with the prototype by testing it for a couple of days affected the result. Eight out of ten respondents preferred the prototype they got familiar to, and the only ones that liked or preferred the object-based prototype were those who had gotten familiar with it.  

The results of the study support the results of the existing research done by Dow et al. (2010) on the use of parallel prototypes, i.e. creating several prototypes in parallel, and conform with the results of the research of Karapanos et al. (2009) on how user experience changes over time.

Some other interesting information that emerged from the study was that all but one of the respondents thought that the prototype they got familiar with had an acceptable level of usability.

The study also validated that all respondents are positive to use a dashboard in their work, and that the presented information was enough for a first version of the dashboard. It also validated that the different groups of users would use the dashboard differently, and therefore are in need of slightly different information.

Place, publisher, year, edition, pages
2013. , 92 p.
Keyword [en]
Information dashboard, dashboard design, prototypes, prototyping, comparative evaluation, parallel prototypes, usability, user experience
Keyword [sv]
Information dashboard, dashboard design, prototyp, jämförande utvärdering, parallella prototyper, användbarhet
National Category
Computer and Information Science Human Computer Interaction
Identifiers
URN: urn:nbn:se:liu:diva-102134ISRN: LIU-IDA/LITH-EX-A--13/058--SEOAI: oai:DiVA.org:liu-102134DiVA: diva2:669041
External cooperation
Infor (Sweden) AB
Subject / course
Computer Engineering
Presentation
2013-11-01, John von Neumann, Linköpings universitet, Linköping, 10:00 (Swedish)
Supervisors
Examiners
Available from: 2013-12-05 Created: 2013-12-01 Last updated: 2015-09-22Bibliographically approved

Open Access in DiVA

fulltext(2751 kB)693 downloads
File information
File name FULLTEXT01.pdfFile size 2751 kBChecksum SHA-512
3548d072b8903379e2619dba188cb5ce31509ac28762487af47e16caf3a36a1a2ff39b2e8752e8dd11e7f9db34a86a582a87e36fdd8b1715ecb705e9bac67760
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Gannholm, Lovisa
By organisation
Department of Computer and Information ScienceThe Institute of Technology
Computer and Information ScienceHuman Computer Interaction

Search outside of DiVA

GoogleGoogle Scholar
Total: 693 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Total: 580 hits
ReferencesLink to record
Permanent link

Direct link