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A Systematic Literature Review of "Usability Inspection Methods"
Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
2013 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Objective: Usability inspection methods are a class of usability evaluation methods, applied by usability evaluators to assess usability related aspects of different user interfaces. Different usability inspection methods are proposed so far to evaluate user interfaces in a better way. This systematic literature review summarized different usability evaluation methods, with more focus on two widely used inspection methods. The review also summarized the problems with these two methods and probable proposed solution to cope with these problems.

Method: A systematic review method as described by Kitchenham [3] was followed to carry out this review. The identified problems in the review were structured in a form of questions. The search to find the relevant data that address the identified questions were conducted on the basis of planned search strategies. Papers were selected on the basis of inclusion and exclusion criteria in accordance with the quality checklist; followed by data extraction and synthesis strictly characterized by quality checklist, inclusion and exclusion criteria to attain better results.

Results and discussion: Despite of its advantages there still exists many weaknesses in Heuristic evaluation (HE) and Cognitive walk-through (CW) methods. Different studies have highlighted different factors that may influence the results. Those factors include number of evaluators, evaluator’s perception and experience, time, environment, cost, indigenous design, the way method applied and acquired software.

Conclusion: To get better evaluation results, it is best to use different techniques for usability evaluation of single software or optimize existing techniques.

Place, publisher, year, edition, pages
2013. , 96 p.
Keyword [en]
usability inspection methods, Heuristic Evaluation, Cognitive Walk through
National Category
Computer Science
URN: urn:nbn:se:liu:diva-103223ISRN: LIU-IDA/LITH-EX-A--13/060--SEOAI: diva2:688083
Subject / course
Master's programme in Computer Science
2013-11-01, Allen Newell, linköping university, linköping, 10:15 (English)
Available from: 2014-01-17 Created: 2014-01-15 Last updated: 2014-01-17Bibliographically approved

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