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What drives the drives of customer satisfaction? Understanding how across-channel participation and country of origin affect the drivers of customer satisfactioin
ASU.
Eastern Michigan.
Karlstads universitet. (CTF- Service Research Center)
Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences. Karlstads universitet.
2013 (English)Conference paper, Oral presentation with published abstract (Other academic)
Place, publisher, year, edition, pages
2013.
National Category
Business Administration
Identifiers
URN: urn:nbn:se:liu:diva-103330OAI: oai:DiVA.org:liu-103330DiVA: diva2:688461
Conference
13th International Research Symposium on Service Excellence in Management (QUIS13), 10-13 June 2013, Karlstad, Sweden
Available from: 2014-01-16 Created: 2014-01-16 Last updated: 2014-02-04

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Witell, Lars

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf