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Questionnaires for Usability: A Systematic Literature Review
Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
2014 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Usability testing is a method to evaluate a product. One way to measure usability is by using questionnaires. A questionnaire consists of a set of questions/statements designed to collect information from the respondent about usability, user satisfaction, knowledge, attitudes, opinions, behaviors, facts, and other information. 

This thesis on Usability questionnaire mainly focuses on different types of usability questionnaires, their reliability and what they are supposed to measure. It gives an overall view of the usability questionnaire and discusses three research questions in detailed.

In this thesis Kitchenham’s Systematic review is followed in the process of extraction of relevant literature on the topic.  Databases like ACM, Inspec are used to make Search queries on the topic and validation on the literature is performed using Cohen’s kappa value. Finally, data is synthesized and extracted from the databases. 

Place, publisher, year, edition, pages
2014. , 46 p.
Keyword [en]
questionnaires, usability, reliability, satisfaction measurements
National Category
Human Computer Interaction
URN: urn:nbn:se:liu:diva-105458ISRN: LIU-IDA/LITH-EX-A--14/017--SE-OAI: diva2:707861
Subject / course
Computer systems (20-credit final thesis, D level)
2014-03-19, Alan Turing, Building E, First Floor (Level 3). It is located in building B and E at Campus Valla, Linköping, 13:15 (English)
Available from: 2014-03-27 Created: 2014-03-24 Last updated: 2014-03-27Bibliographically approved

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