E-government in Swedish healthcare – policy, implementation and practice
2013 (English)Conference paper (Other academic)
E-government is an area under strong development and the Swedish public administration is not an exception in that respect. There is a whole chain of processes connected with introduction of new technologies in public organizations – from policy decisions, to implementation and thereafter every day-practice. Political scientists are often interested in policy and implementation, but more seldom about how technology and organization interacts with each other. In this paper, I will argue for that we – in order to be able to study the introduction of new technology in public organizations – need to use theoretical concepts concerning all three areas of policy, implementation and practice, and also acknowledge the fact that they are linked together. Illustrating this theoretical discussion, results from a case study in a Swedish health care organization are used. The analysis concerns how e-government is constructed through the processes of policy, implementation and practice in the specific case. The overall conclusions are that the construction of e-government, from national policies to the everyday use of ICT systems, takes place in several steps and that the framework presented in this paper can guide us in the understanding of these construction processes.
Place, publisher, year, edition, pages
IdentifiersURN: urn:nbn:se:liu:diva-106474OAI: oai:DiVA.org:liu-106474DiVA: diva2:716171
Nätverket i Offentlig Organisation och Styrning (NOOS), Doktorandseminarium, 7-8 februari 2013, Linköping