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Documentation practices in need assessment: the role that institutional categorization plays in the clientization of older migrants
Linköping University, Department of Social and Welfare Studies, Social Work. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0001-9293-4932
Sociologiska institutionen, Uppsala universitet.
Ersta Sköndal Högskola.
2014 (English)In: Paper presented at the Invited Symposium titled 'Institutional categorization in elderly care', 2014Conference paper (Refereed)
Abstract [en]

This presentation departs from the ongoing debate on the role that institutional categorization plays in the clientization of people within social work and the need for documentation studies about welfare services.  It is based on a study of need assessment practice within the context of Swedish elderly care. The data is comprised of focus groups interviews with 60 care managers and 202 case files (101 described cases with older people that have migrant backgrounds and 101 with people born in Sweden). This presentation aims to shed light on how care managers experience documentation and how older people’s needs are described in the case files that are used in needs assessment practice. It will address the challenges that care managers describe regarding the documentation process and the differences found: in case files involving older people with migrant backgrounds in comparison to those involving older people born in Sweden. The former were described in a more comprehensive way as far as health status and social networks are concerned. The results suggest that documentation in need assessment practice builds on categorization that is guided by assumptions about who migrants are and what their needs may be. As such, the presentation will contribute to the debate on institutional categorization and raises questions about how ethnic ‘Otherness’ influences case documentation.


Place, publisher, year, edition, pages
Keyword [en]
documentation, case files, institutional categorization, clientization, ethic otherness, older migrants
National Category
Social Work
URN: urn:nbn:se:liu:diva-107229OAI: diva2:722994
22nd Nordic Congress of Gerontology, 25-28 May 2014, Gothenburg, Sweden
Forte, Swedish Research Council for Health, Working Life and Welfare
Available from: 2014-06-10 Created: 2014-06-10 Last updated: 2015-01-19

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