Capacity Planning at a Tactical Level in Hospital Departments
2014 (English)In: ADVANCES IN PRODUCTION MANAGEMENT SYSTEMS: INNOVATIVE AND KNOWLEDGE-BASED PRODUCTION MANAGEMENT IN A GLOBAL-LOCAL WORLD, APMS 2014, PT II, 2014, Vol. 439, 535-547 p.Conference paper (Refereed)
The purpose is to describe the essential components and output of the tactical planning process and to explore context-related variations in the applicability of the planning process for hospital departments. The paper is based on a multiple-case study of three hospital departments’ planning processes at a tactical level, wherein the department manager’ssupport of the planning process was found to be essential. This study illustrates how an active tactical planning process can provide for numerous potential measures to adjust capacity and how they may vary in different contexts. An active tactical planning process provides the ability to move from current short-term, costly fire-fighting measures to more proactive capacity adjustments within hospital departments, which allow the department to stay under budget while keeping waiting times and queues within limits.
 The department manager is responsible for the provision of hospital specialty care. In this paper, the relevant individuals manage the Urology, Cardiology and Psychiatry (affectionate disorders) departments.
Place, publisher, year, edition, pages
2014. Vol. 439, 535-547 p.
, IFIP Advances in Information and Communication Technology, ISSN 1868-4238
Capacity planning, Healthcare, Tactical level, Planning process
Transport Systems and Logistics
IdentifiersURN: urn:nbn:se:liu:diva-108742ISI: 000360160100065ISBN: 9788864930077ISBN: 9788864930053OAI: oai:DiVA.org:liu-108742DiVA: diva2:731888
IFIP WG 5.7 International Conference on Advances in Production Management Systems (APSM), 20-24 September 2014, Ajaccio, France