Avveckling ur chefens perspektiv: En kvalitativ studie om chefens agerande och upplevelser i en avvecklingsprocess.
Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
High demands are put on managers when employees underperform. It is the managers’ responsibility to address these problems and start a termination process. Based on qualitative interviews with managers, this study aims to create an understanding of managers’ behaviour and experiences in termination processes, and how they are affected by their own actions.
The termination process is a tough and an exposed situation for the managers, characterized by a lot of empathy for the employee, especially in the beginning and the end of the process. They feel a sense of exposure, and as a whole they experience this process as very demanding and though. In the beginning of the process the managers have doubts of their decision to terminate their employee, but as they start preparing for the termination they adapt to a more rational management role and thus feel less sympathy for the employee. In this role they feel more secure and less pressured during the process. The conclusion of the study argues that there is a link between how the managers act in termination processes and how they experience it. Furthermore meaning that they can influence their experience, through their actions. By understanding this, and adapt earlier to a more rational managing role the manager can reduce the feelings of exposure throughout the process.
Place, publisher, year, edition, pages
2014. , 54 p.
Avveckling, chef, personliga skäl, empati, interaktion, strukturellt perspektiv, avvecklingsprocess.
Sociology (excluding Social Work, Social Psychology and Social Anthropology)
IdentifiersURN: urn:nbn:se:liu:diva-107002ISRN: LIU-IBL/LOSP-G--14/03—SEOAI: oai:DiVA.org:liu-107002DiVA: diva2:741357
Subject / course
Nikku, Nina, Universitetslektor
Ulrik, Lögdlund, Universitetslektor