liu.seSearch for publications in DiVA
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Refund polices for core collecting regarding the customers’ responses
Linköping University, Department of Management and Engineering, Production Economics. Linköping University, The Institute of Technology.
Linköping University, Department of Management and Engineering, Production Economics. Linköping University, The Institute of Technology.
2014 (English)Manuscript (preprint) (Other academic)
Abstract [en]

To encourage the return of cores, remanufacturers in practice commonly charge a certain amount of purchasing deposit, and refund it to the customer based on the result of quality inspection in the return process. Two types of classification errors exist and interact with each other during such an inspection process: either low quality cores are defined as remanufacturable; or high quality cores are defined non-remanufacturable. A remanufacturer has to choose a combination them and determine a proper deposit value, with the consideration of customers’ possible responses concerning purchasing and return behaviors. Within a game theory framework, the analytical solutions of these issues are firstly developed under the assumption that the customer has the inspection error information. When this information is not available, the solutions are analyzed with a given and fixed deposit. The value of information transparency in inspection errors is shown by comparing these two settings. The salvage value of different cores also has a great influence on the remanufacturer’s profit. In addition, the effect of conservatively estimating customers’ product payoff and the influences of improving inspection accuracy are investigated numerically. Interestingly, the customer may return more low quality cores when the inspection accuracy is improved.

Place, publisher, year, edition, pages
2014.
Keyword [en]
Remanufacturing, refund policies, core quality, inspection errors, game theory
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:liu:diva-113250OAI: oai:DiVA.org:liu-113250DiVA: diva2:779845
Available from: 2015-01-13 Created: 2015-01-13 Last updated: 2015-01-13
In thesis
1. Core Acquisition Management in Remanufacturing: Current Status and Modeling Techniques
Open this publication in new window or tab >>Core Acquisition Management in Remanufacturing: Current Status and Modeling Techniques
2015 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Remanufacturing is an important product recovery option that benefits our sustainable development. Cores, i.e. the used products/parts, are essential resources for remanufacturing. Without cores, there will not be any remanufactured products. Challenges in the core acquisition process are mainly caused by the uncertainties of: return volume, timing and core quality. Core Acquisition Management actively attempts to reduce these uncertainties and achieve a better balance of demand and return for the remanufacturers. The aim of this dissertation is to extend the knowledge of Core Acquisition Management in remanufacturing, by investigating the current status of research and industrial practice, and developing quantitative models that assist the decision making in the core acquisition process.

In the dissertation, a literature review is firstly conducted to provide an overview about the current research in Core Acquisition Management. Possible further research interests, for example, more studies based on non-hybrid remanufacturing systems and imperfect substitution assumption are suggested. Through an industrial survey carried out in a fast developing remanufacturing market - China, environmental responsibility and ethical  concerns, customer orientation and strategic advantage are identified as the most important motives for the remanufacturers, while customer recognition is their most serious barrier at present. Suggestions for further improving the Chinese remanufacturing industry from the policy-makers’ perspective are provided. After the above investigation, mathematical models are then developed to assist the acquisition decisions in two aspects: to deal with the uncertainties of return volume and timing, and to deal with the uncertainties of core quality.

Acquisition decision about volume and timing is firstly studied from a product life cycle perspective, where the demands for remanufactured products and the core availability change over time. According to industrial observations, the remanufacturing cost decreases with respect to its core inventory. Using optimal control theory, core acquisition and remanufacturing decisions are derived to maximize the remanufacturer's profit. It is found that besides a simple bang-bang type control policy (either collecting as much as possible, or nothing), a special form of synchronizing policy (adjusting the core collection rate with demand rate) also exists. Furthermore, the acquisition decision depends greatly on the valuation of cores, and Real Option Valuation approaches are later used to capture the value of flexibility provided by owning cores when different aspects of remanufacturing environment are random. More specifically, the value of disposing a core earlier is investigated when the price of remanufactured product is uncertain, and the impact of the correlation between stochastic demand and return is also studied.

To deal with the uncertainties of core quality, refund policies with different numbers of quality classes are studied. Under the assumption of uniformly distributed quality, analytical solutions for these refund policies are derived. Numerical examples indicate that the customers’ valuation of cores is an important factor influencing the return rates and the remanufacturer’s profit. Refund policies with a small number of quality classes could already bring major advantages. Credit refund policies (without deposits) are included for comparisons. In addition, within a game theory framework, the trade-off of two types of errors of the quality inspection in a deposit-refund policy is studied. The salvage values of different cores show great influences on the remanufacturer’s policy choices. The value of information transparency about the inspection errors are studied under different conditions. Interestingly, the customer may actually return more low quality cores when the inspection accuracy is improved.

Place, publisher, year, edition, pages
Linköping: Linköping University Electronic Press, 2015. 42 + Appendix A and B p.
Series
Linköping Studies in Science and Technology. Dissertations, ISSN 0345-7524 ; 1637
Keyword
Core acquisition, remanufacturing, closed-loop supply chain, quantitative modeling, return uncertainties
National Category
Economics and Business
Identifiers
urn:nbn:se:liu:diva-113251 (URN)10.3384/diss.diva-113251 (DOI)978-91-7519-167-6 (ISBN)
Public defence
2015-02-06, ACAS, Hus A, Campus Valla, Linköpings universitet, Linköping, 10:15 (English)
Opponent
Supervisors
Available from: 2015-01-13 Created: 2015-01-13 Last updated: 2016-04-12Bibliographically approved

Open Access in DiVA

No full text

Authority records BETA

Wei, ShuoguoTang, Ou

Search in DiVA

By author/editor
Wei, ShuoguoTang, Ou
By organisation
Production EconomicsThe Institute of Technology
Economics and Business

Search outside of DiVA

GoogleGoogle Scholar

urn-nbn

Altmetric score

urn-nbn
Total: 90 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf