The Influence of Organizational Changes on Cost Efficiency in Fire and Rescue Services
(English)Manuscript (preprint) (Other academic)
Fire and rescue services in Sweden have recently undergone organizational changes aiming at improving service quality and efficiency. Among those changes are an increased number of formalized cooperations between FRSs in neighboring municipalities, increased collaboration with other sectors in day-to-day operations, changes in the structure of rescue teams, and an increase in the tasks performed by the services. The purpose of this study was to evaluate whether these policy changes have resulted in increased cost efficiency in the Swedish FRS. We used stochastic frontier analysis of annual data from 2009 to 2012 for 205 Swedish municipalities, taking into account the relevant differences in conditions among them. The conclusion is that there is no evidence to be found of improved efficiency in the FRS. The policy changes that have been implemented have not had the desired effects, and most of the policy variables tested for inclusion in the model were not found significant. Recommendations for future research are to further investigate why these policy changes have not yet given the expected results, to examine how and if collaboration with different types of organizations (public, private and non-profit) affects efficiency differently and to make further in-depth comparisons between the most efficient and least efficient FRSs for there are great variations between them.
Fire and rescue services, Stochastic frontier analysis, Efficiency evaluation, Benchmarking
Communication Studies Transport Systems and Logistics
IdentifiersURN: urn:nbn:se:liu:diva-115797OAI: oai:DiVA.org:liu-115797DiVA: diva2:796711