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Dialogical Emergency Management and Strategic Awareness in Emergency Communication
Totalförsvarets forskningsinstitut (FOI).
Totalförsvarets forskningsinstitut (FOI).
Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology. (COIN)ORCID iD: 0000-0002-8701-8689
Totalförsvarets forskningsinstitut (FOI).
2011 (English)In: Proceedings of the 8th International ISCRAM Conference / [ed] Maria A. Santos, Julie Dugdale, David Mendonça, Lissabon, 2011, 1-9 p.Conference paper (Refereed)
Abstract [en]

 This paper introduces two concepts—dialogical emergency management and strategic awareness—as means to use and understand the content of social media for the purpose of emergency communication. Dialogical emergency management denotes that the emergency management organizations follow what people publish in various social media on emergencies and ongoing emergency response, and then adjust their information strategies in a way that matches the expectations and needs for emergency information of ..

Place, publisher, year, edition, pages
Lissabon, 2011. 1-9 p.
National Category
Other Engineering and Technologies not elsewhere specified
URN: urn:nbn:se:liu:diva-117689OAI: diva2:810329
Available from: 2015-05-07 Created: 2015-05-07 Last updated: 2015-05-19

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Johansson, Björn
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Human-Centered systemsThe Institute of Technology
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