The nature and process of knowledge cycling: A study of labor mobility among technical consultants
(English)Manuscript (preprint) (Other academic)
Knowledge transfer is fundamental to the successful performance of firms in a range of sectors. Technical consulting constitutes an industrial domain where the transfer of knowledge is perhaps particularly important. This article centers on the relationship between labor mobility and knowledge transfer. Based on a single-case study of a leading Scandinavian technical consulting firm, this article focuses on the technical consultant’s role in the transfer of knowledge among organizational contexts. The article draws upon field data comprising a large number of interviews with managers and consultants in the studied firm. Emerging from the case study is a knowledge process that we label the knowledge cycling process. The notion of knowledge cycling refers to the intentional and scheduled rotation of individuals among problem-solving contexts to allow for the transfer of knowledge. The article contributes to the literature on knowledge transfer in technical consulting, especially by recognizing the role of the individual as an agent in the transfer of knowledge, and the rotation among assignments as a critical component to stay current and be able to participate in the process of knowledge cycling.
Temporary organizing, technical consultants, knowledge transfer, labor mobility, knowledge cycling
IdentifiersURN: urn:nbn:se:liu:diva-118495OAI: oai:DiVA.org:liu-118495DiVA: diva2:814962