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Service Archetypes; a Methodological Consideration
Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, Faculty of Science & Engineering. (IxS)
Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, Faculty of Arts and Sciences. (IxS)ORCID iD: 0000-0002-3547-6792
2015 (English)In: ServDes 2014: Service Futures, Linköping, Sweden: Linköping University Electronic Press, 2015, 418-422 p., 043Conference paper, Published paper (Refereed)
Abstract [en]

In practice based research, especially when working with non-research organisations, sometimes researchers face challenges related to the willingness of participants to openly share experiences outside the realms of the project. As a consequence there are methodological challenges with showing results, and working with knowledge verification. In this paper we suggest that some of these obstacles might be dealt with by using service archetypes.

Place, publisher, year, edition, pages
Linköping, Sweden: Linköping University Electronic Press, 2015. 418-422 p., 043
Series
Linköping Electronic Conference Proceedings, ISSN 1650-3686 (print), 1650-3740 (online) ; 099
National Category
Design Human Computer Interaction
Identifiers
URN: urn:nbn:se:liu:diva-118706ISBN: 9789175192802 (print)OAI: oai:DiVA.org:liu-118706DiVA: diva2:816447
Conference
Service Design and Innovation Conference 2014
Available from: 2015-06-03 Created: 2015-06-03 Last updated: 2017-03-28Bibliographically approved

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fulltext(231 kB)89 downloads
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Authority records BETA

Holmlid, StefanBlomkvist, Johan

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf