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Kommunen på webben: En jämförande fallstudie av Linköping och Norrköpings arbete med en e-förvaltning på deras webbplats
Linköping University, Department of Management and Engineering. Linköping University, Faculty of Arts and Sciences.
2015 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
The municipality on the web : A comparative case study of Linköping and Norrköpings municipality's work with an e-government on their website (Swedish)
Abstract [en]

This thesis examines the development of an e-government in two municipals – Linköping and Norrköping. The thesis focuses on comparing the municipalities on subjects such as policies, differences, similarities and the future of the e-government. To give the readers some understanding about e-government, the essay starts with some background information about the global, national and local e-government. To explain the development of e-government I present a theoretical framework about e-government, institutional and organizational changes and local self-government. This theoretical framework interacts with my empirical material in the analysis. My thesis is based on interviews with the communication departments in Linköping and Norrköping. I also use different publications from SKL, the Swedish government and from the municipalities. My empirical material is interviews and are presented in the chapter named E-government.

The result is that both of the municipalities communication departments has their main focus on e-services and points out that e-services is the most important thing in an e-government. They also want to develop e-democracy a bit more, however today the focus lies on e-services. The study also shows that the municipalities think that a national portal for e-services would be the best option, because the municipalities do not have enough recourses to develop e-government as well as possible. At the end of the thesis I discuss my results and propose some further research about e-government.

Place, publisher, year, edition, pages
2015. , 45 p.
Keyword [sv]
Kommun, e-förvaltning, e-tjänster, e-demokrati
National Category
Public Administration Studies
URN: urn:nbn:se:liu:diva-119360ISRN: LIU-IEI-FIL-G--15/01345--SEOAI: diva2:821422
Subject / course
Bachelor Thesis in Political Science
Available from: 2015-08-10 Created: 2015-06-15 Last updated: 2015-08-10Bibliographically approved

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Larsson, Julia
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