liu.seSearch for publications in DiVA
Change search
ReferencesLink to record
Permanent link

Direct link
Constructing identities: Professional use of eID in public organisations
Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0001-6099-4252
Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
2015 (English)In: Transforming Government: People, Process and Policy, ISSN 1750-6166, E-ISSN 1750-6174, Vol. 9, no 2, 143-158 p.Article in journal (Refereed) Published
Abstract [en]

Purpose– The purpose of the paper is to reveal how identities are constructed when electronic identification (eIDs) cards are introduced through information systems in public organisations. Design/methodology/approach– Through two case studies, the authors generate rich data on the construction of identities through use of eID within public organisations. The author’s analysis, based on actor network theory, focusses on the translation of eIDs in these two settings. Findings– ID can be viewed as an artefact where the public and private spheres meet. The authors found at least three mixed roles in employees’ use of eID: as a purely private person; as a private person in the work place; and as a professional in the work place. Research limitations/implications– There is a need for further research on how eID is translated into organisational contexts and how institutional settings define the openings for local translation processes. However, the results are based on two small cases, meaning that broad generalisations are difficult to make. Practical implications– EID is so much more than technology. The technical framing of the identification system appears to be subordinated to organisational arrangements and cultures, making it important to apply a socio-technical perspective when working with eID. Originality/value– The empirical cases have offered a unique chance to study implementation and use of eID in two very different public service organisations. The findings illustrate how eID translated into organisational contexts, and how identity management within an organisational setting is linked to the employees’ private and professional roles.

Place, publisher, year, edition, pages
2015. Vol. 9, no 2, 143-158 p.
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:liu:diva-120124DOI: 10.1108/TG-11-2013-0049OAI: oai:DiVA.org:liu-120124DiVA: diva2:841269
Available from: 2015-07-12 Created: 2015-07-12 Last updated: 2015-09-22

Open Access in DiVA

No full text

Other links

Publisher's full text

Search in DiVA

By author/editor
Wihlborg, ElinGustafsson, Mariana SSöderström, FredrikHedström, Karin
By organisation
Political ScienceFaculty of Arts and SciencesInformation Systems
In the same journal
Transforming Government: People, Process and Policy
Information Systems, Social aspects

Search outside of DiVA

GoogleGoogle Scholar
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Altmetric score

Total: 91 hits
ReferencesLink to record
Permanent link

Direct link