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Radical and incremental service innovation in manufacturers: The impact of customer involvement
Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
University of Liverpool Management school.
Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
2015 (English)In: 13 th international Research Symphosium on Service Excellence in Management, Shanghai, June 19-21, 2015, 2015Conference paper (Refereed)
Place, publisher, year, edition, pages
2015.
National Category
Business Administration
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URN: urn:nbn:se:liu:diva-122027OAI: oai:DiVA.org:liu-122027DiVA: diva2:861455
Conference
QUIS
Available from: 2015-10-16 Created: 2015-10-16 Last updated: 2015-10-22

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Johansson, ElisabethWitell, Lars
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