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Learning by negotiation – Implementing a journal management system
Linköping University, Department of Management and Engineering, Industrial Economics. Linköping University, Faculty of Science & Engineering.
2015 (English)In: / [ed] Lambrinoudakis, K., Morabito, V., Themistocleous, M., 2015Conference paper, Published paper (Refereed)
Abstract [en]

This study investigates how an international academic journal invests in an information system. Following the criticism that learning in an organisation is not conflict free the study sketches the decision making around the information system as a series of negotiations. The case shows that during these negotiations, the information system played the role of a boundary object that resulted in the editorial team understanding the system in different ways than previously. These negotiations paved the way for learning in the organisation, with the information system highlighting differences among the participants involved with the journal.

Place, publisher, year, edition, pages
2015.
Keyword [en]
Learning, Negotiation, Journal management system, Social world
National Category
Business Administration
Identifiers
URN: urn:nbn:se:liu:diva-126759ISBN: 978-960-6897-08-5 (print)OAI: oai:DiVA.org:liu-126759DiVA: diva2:916581
Conference
12th European, Mediterranean and Middle Eastern Conference on Information Systems (EMCIS 2015), 1-2 June, 2015
Available from: 2016-04-04 Created: 2016-04-04 Last updated: 2017-12-08Bibliographically approved
In thesis
1. Adopting Information Systems Perspectives from Small Organizations
Open this publication in new window or tab >>Adopting Information Systems Perspectives from Small Organizations
2017 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Why do organizations adopt information systems? Is it just because of financial reasons, of concerns for efficiency? Or is it due to external pressures, such as competitor pressure, that an organization adopts an information system?

And, how does the adoption take place? Is it a linear process, or is the process one of  conflicts? Does a specific person govern this process, or do we have multiple parties involved? What happens if these conflicts occur among those involved? How does the organization move on and achieve a successful information system adoption?

By investigating two organizations, one international academic journal and one South American manufacturing company, this thesis aims to investigate the whys and hows of information system adoption, and aims to contribute to the discourse on information system adoptions in small organizations – an often underrepresented segment in information system adoption literature.

By adopting different theoretical lenses throughout the five research papers included, this body of work suggests that even when seemingly simple, information system adoptions can become rather complex. The cases reveal that the role of information systems and issues related to information system adoptions are often not well thought-out in the early days of the organization. The actors’ understandings of adoption and consequences mature and the information systems become more intertwined.

Common use of stakeholder theory introduces general stakeholders and their interaction with the focal organization. The cases reveal that the adoption process involves multiple actors, even within what would initially appear as a stakeholder, and that those actors can be in conflict with each other. These conflicts often lead to negotiations, and the cases reveal that these negotiations are opportunities of learning; the actors engage with the information system and with each other, gaining new knowledge about the issues at hand.

The dissertation argues that there are various social worlds in information system adoptions, and various factors – ranging from organizational structure to social norms – that often affect why and how the organization undergoes an adoption process. The multiple power relations and divergent interests of stakeholders in these adoption processes, and how information systems affect other parts of the organization, reinforce the need for a well thought-out, flexible and reflexive approach to information system adoptions.

Place, publisher, year, edition, pages
Linköping: Linköping University Electronic Press, 2017. 228 p.
Series
Linköping Studies in Science and Technology. Dissertations, ISSN 0345-7524 ; 1895Dissertation from the Swedish Research School of Management and Information Technology (MIT). Dissertation, 96
Keyword
information system adoption, small organizations, discourse, negotiation, stakeholder theory, social worlds
National Category
Information Systems, Social aspects
Research subject
Economic Information Systems
Identifiers
urn:nbn:se:liu:diva-143458 (URN)10.3384/diss.diva-143458 (DOI)9789176853894 (ISBN)
Public defence
2018-01-19, ACAS, A-huset, Campus Valla, Linköping, 13:15 (English)
Opponent
Supervisors
Available from: 2017-12-08 Created: 2017-12-08 Last updated: 2017-12-15Bibliographically approved

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Imre, Özgün

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