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Linköping University, Department of Clinical and Experimental Medicine, Division of Microbiology and Molecular Medicine. Linköping University, Faculty of Medicine and Health Sciences. Region Östergötland, Center for Diagnostics, Department of Clinical Chemistry.
2016 (English)In: Journal of Medical Biochemistry, ISSN 1452-8258, E-ISSN 1452-8266, Vol. 35, no 2, 103-112 p.Article in journal (Refereed) PublishedText
Abstract [en]

Working in laboratories of clinical chemistry, we risk feeling that our personal contribution to quality is small and that statistical models and manufacturers play the major roles. It is seldom sufficiently acknowledged that personal knowledge, skills and common sense are crucial for quality assurance in the interest of patients. The employees, environment and procedures inherent to the laboratory including its interactions with the clients are crucial for the overall result of the total testing chain. As the measurement systems, reagents and procedures are gradually improved, work on the preanalytical, postanalytical and clinical phases is likely to pay the most substantial dividends in accomplishing further quality improvements. This means changing attitudes and behaviour, especially of the users of the laboratory. It requires understanding people and how to engage them in joint improvement processes. We need to use our knowledge and common sense expanded with new skills e.g. from the humanities, management, business and change sciences in order to bring this about together with the users of the laboratory.

Place, publisher, year, edition, pages
DE GRUYTER OPEN LTD , 2016. Vol. 35, no 2, 103-112 p.
Keyword [en]
quality assurance; quality control; metrology; preanalytical error; postanalytical error
National Category
Clinical Medicine
URN: urn:nbn:se:liu:diva-128966DOI: 10.1515/jomb-2016-0012ISI: 000375745000001OAI: diva2:934884
Available from: 2016-06-09 Created: 2016-06-07 Last updated: 2016-06-09

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Theodorsson, Elvar
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Division of Microbiology and Molecular MedicineFaculty of Medicine and Health SciencesDepartment of Clinical Chemistry
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