The Impact of Lead Users on Knowledge Integration: A case study of an innovation project in a software company
Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
This thesis focuses on contribution of users in innovation activities. Through the case analysis of a mid-small sized tech company specialized in technology testing, we study one of the main innovative projects, undertaken for a client. Employing interviews and questionnaires throughout our research, we identify characteristics of client-users who contribute substantially in the ideation development and testing of the new innovation. The company deviating from their routinized testing activities, integrate the knowledge generated by those users in a particular way. We observe, analyze and make a critique upon those knowledge integration strategies, implemented by the company at this stage. The study highlights how the firm responds to the stimulus of those users involvement, aiming to give an interpretation of the phenomenon.
Place, publisher, year, edition, pages
2016. , 93 p.
Innovation, Lead Users, Knowledge Creation-Integration
IdentifiersURN: urn:nbn:se:liu:diva-129574ISRN: LIU-IEI-FIL-A--16/02291--SEOAI: oai:DiVA.org:liu-129574DiVA: diva2:941094
A software company
Subject / course
Master's Programme in Business Administration – Strategic
2016-06-09, 11:30 (English)
Åman, Per, Universitetslektor
Bengtsson, Marie, Universitetslektor