liu.seSearch for publications in DiVA
Change search
ReferencesLink to record
Permanent link

Direct link
Innovation in service ecosystems-Breaking, making, and maintaining institutionalized rules of resource integration
Karlstad University, Sweden; VIT Technical Research Centre Finland, Finland.
Karlstad University, Sweden.
University of Erlangen Nurnberg, Germany.
Uppsala University, Sweden.
Show others and affiliations
2016 (English)In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 69, no 8, 2964-2971 p.Article in journal (Refereed) PublishedText
Abstract [en]

Drawing on service-dominant logic and institutional theory, this paper examines innovation as a process that unfolds through changes in the institutional arrangements that govern resource integration practices in service ecosystems. Four cases are used to illustrate the interdependent patterns of breaking, making and maintaining the institutionalized rules of resource integration occurring on multiple levels of institutional context. Such institutional work allows actors to cocreate value in novel and useful ways by a) including new actors, b) redefining roles of involved actors and c) reframing resources within service ecosystems. Our findings show that while the efforts of breaking and making the institutionalized rules are required for such changes to occur, at the same time, institutional maintenance is also important for these changes to institutionalize, that is, to become an integral part of the institutional structure coordinating value cocreation. (C) 2016 Elsevier Inc. All rights reserved.

Place, publisher, year, edition, pages
ELSEVIER SCIENCE INC , 2016. Vol. 69, no 8, 2964-2971 p.
Keyword [en]
Innovation; Service ecosystems; Resource integration; Institutions; Service-dominant logic; Multiple case study
National Category
Business Administration
Identifiers
URN: urn:nbn:se:liu:diva-130117DOI: 10.1016/j.jbusres.2016.02.029ISI: 000377726600037OAI: oai:DiVA.org:liu-130117DiVA: diva2:948608
Note

Funding Agencies|Fraunhofer IIS-SCS, KK-stiftelsen (Stiftelsen for Kunskaps-och Kompetensutveckling); Digile Need for Speed program; Tekes (The Finnish Funding Agency for Technology and Innovation)

Available from: 2016-07-12 Created: 2016-07-11 Last updated: 2016-07-12

Open Access in DiVA

No full text

Other links

Publisher's full text

Search in DiVA

By author/editor
Witell, Lars
By organisation
Business AdministrationFaculty of Arts and Sciences
In the same journal
Journal of Business Research
Business Administration

Search outside of DiVA

GoogleGoogle Scholar
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Altmetric score

Total: 8 hits
ReferencesLink to record
Permanent link

Direct link