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A customization-oriented framework for design of sustainable product/service system
School of Economics and Management, Beihang University, Beijing, China.
Linköping University, Department of Management and Engineering, Environmental Technology and Management. Linköping University, Faculty of Science & Engineering.ORCID iD: 0000-0002-5991-5542
2016 (English)In: Journal of Cleaner Production, ISSN 0959-6526, E-ISSN 1879-1786Article in journal (Refereed) In press
Abstract [en]

Many manufacturers today are striving to offer high value-added Product/Service System (PSS) due to increasing competition and environmental pressure. PSS design activities face a variety of challenges such as a high level of customization as well as its resulting challenges, i.e., hidden requirements in product use phase, potential conflicts of design attributes, and internal complexity of service processes. However, existing insights for PSS customization are fragmented and insufficient to support manufacturers. Thus, it is necessary to develop a systematic and comprehensive support to solve those issues. In order to support PSS customization in early design phase, this paper proposes a design framework that involves a design process. The proposed design framework is module-based and thus flexible according to the user needs. In addition, it takes advantage of some existing methods. A case study of elevator PSS design shows the feasibility and potentials of the design framework and its associated design process to its broad usage in industry.

Place, publisher, year, edition, pages
Elsevier, 2016.
Keyword [en]
Comprehensive design framework, Design conflict resolving, Modularization, Configuration
National Category
Other Mechanical Engineering
URN: urn:nbn:se:liu:diva-131471DOI: 10.1016/j.jclepro.2016.09.111OAI: diva2:972692
Mistra - The Swedish Foundation for Strategic Environmental Research, DIA 2014/16
Available from: 2016-09-22 Created: 2016-09-22 Last updated: 2016-09-29Bibliographically approved

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The full text will be freely available from 2018-09-19 13:21
Available from 2018-09-19 13:21

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Sakao, Tomohiko
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Environmental Technology and ManagementFaculty of Science & Engineering
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