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Measuring quality in elderly care: possibilities and limitations of the vignette method
Linköping University, Department of Management and Engineering, Logistics & Quality Management. (Quality Technology & Management)ORCID iD: 0000-0003-4040-8302
Linköping University, Department of Management and Engineering, Quality Technology and Management.
2016 (English)Conference paper, Published paper (Other academic)
Place, publisher, year, edition, pages
Rome, 2016.
Keyword [en]
customer surveys, anchoring vignettes, quality of public services, elderly care
National Category
Mechanical Engineering
Identifiers
URN: urn:nbn:se:liu:diva-131637OAI: oai:DiVA.org:liu-131637DiVA: diva2:998688
Conference
19th QMOD conference on Quality and Service Sciences ICQSS, 21-23 September, Rome, Italy
Available from: 2016-09-29 Created: 2016-09-29 Last updated: 2016-10-10Bibliographically approved

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Poksinska, Bozena BonnieCronemyr, Peter
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
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  • en-US
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  • nn-NB
  • sv-SE
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More languages
Output format
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