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  • 1.
    af Malmborg, Solith
    Linköping University, Department of Management and Engineering, Malmstens Linköping University.
    Research: ROTHKO: - ett arbete om att lära känna sig själv genom någon annan2017Independent thesis Basic level (degree of Bachelor), 10,5 credits / 16 HE creditsStudent thesis
    Abstract [en]

    This thesis project examines both inner and outer circumstances of knowledge in an attempt to emphasize the importance of personal reflection. I search for answers on how to communicate feelings through colour and form by studying Mark Rothko and the abstract expressionism. A personal reflection is made parallelly to expand my own understanding of the subject and my own role in relation to it. I also explore painting as amethod of deepening my understanding of Rothko.

    Mark Rothko is both subject of study and tutor as I give myself the task of translating his art into my own design.

    The result offers thoughts and ideas on the significance of the work of hand, the use of colour and the meaning of intention, which I claim are important aspects when aiming for emotional results. However I also reflect upon the fact that the communication remains individual and that it is therefore problematic to confirm success in this matter.

  • 2.
    Ahlberg, Jörgen
    Linköping University, Department of Electrical Engineering, Information Coding. Linköping University, Faculty of Science & Engineering.
    Visualization Techniques for Surveillance: Visualizing What Cannot Be Seen and Hiding What Should Not Be Seen2015In: Konsthistorisk Tidskrift, ISSN 0023-3609, E-ISSN 1651-2294, Vol. 84, no 2, p. 123-138Article in journal (Refereed)
    Abstract [en]

    This paper gives an introduction to some of the problems of modern camera surveillance, and how these problems are, or can be, addressed using visualization techniques. The paper is written from an engineering point of view, attempting to communicate visualization techniques invented in recent years to the non-engineer reader. Most of these techniques have the purpose of facilitating for the surveillance operator to recognize or detect relevant events (such as violence), while, in contrast, some have the purpose of hiding information in order to be less privacy-intrusive. Furthermore, there are also cameras and sensors that produce data that have no natural visible form, and methods for visualizing such data are discussed as well. Finally, in a concluding discussion an attempt is made to predict how the discussed methods and techniques will be used in the future. 

  • 3.
    Ahlqvist, Cecilia
    Linköping University, Department of Culture and Communication.
    Hyenor och kaniner i den platsspecifika konsten2012Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Uppsatsen berör den platsspecifika konstens spännvidd genom en fallstudie av två verk. Det ena verket har tillkommit genom en tävling som arrangerats av företag, organisationer, institutioner och kommuner. Det andra verket är ett privatfinansierat gatukonstverk som upplåtits utan tillstånd. Genom uppsatsen förs en diskussion om de båda verkens tillkomst och syfte samt hur de respektive städerna Stockholm och Söderköping förhållit sig till verken.

  • 4.
    Ahlsell, Chandra
    et al.
    Linköping University, Department of Management and Engineering, Carl Malmsten - furniture studies. Linköping University, Faculty of Science & Engineering.
    Knutsson, JohanLinköping University, Department of Management and Engineering, Carl Malmsten - furniture studies. Linköping University, Faculty of Science & Engineering.Knutsson, JohanLinköping University, Department of Management and Engineering, Carl Malmsten - furniture studies. Linköping University, Faculty of Science & Engineering.Sandin Bülow, KerstiLinköping University, Department of Management and Engineering, Carl Malmsten - furniture studies. Linköping University, Faculty of Science & Engineering.
    Carl Malmsten Furniture Studies: Josef Frank : studenter och lärare vid Carl Malmsten Furniture studies utforskar Josef Frank2016Collection (editor) (Other (popular science, discussion, etc.))
  • 5.
    Altayyar, Amjad
    Linköping University, Faculty of Educational Sciences. Linköping University, Department of Behavioural Sciences and Learning, Education, Teaching and Learning.
    Bildämnets betydelse i grundskolan för nyanlända elever2019Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Det händer ofta att lärarna möter nyanlända elever i sina klassrum och uppmärksammar att de eleverna har annorlunda syn på skolämnen än eleverna som har växt upp i Sverige. På grund av detta valdes denna studie som har behandlat ett problem som kan uppstå när bildlärare möter nyanlända elever. Syftet med den har varit att belysa nyanlända elevers förkunskaper i bildämnet och få en tydlig förståelse om hur de uppfattar ämnet bild. På detta vis kom forskningsfrågan:

    Vad har nyanlända elever för bildkunskap, och kan detta mätas genom att fråga eleverna hur bildundervisningen såg ut i deras respektive länder?

    I undersökningen har kvalitativa intervjuer använts som metod för att förstå vad forskningsdeltagare tycker och anser. Materialet som behandlas består av inspelade intervjuer med 7 elever som går på introduktionsprogram i Sverige. Undersökningen har visat att intresset för ämnet bild som skolämne i elevernas länder beror mycket på vilka skolor de har gått på eller vilka lärare de har haft.

  • 6.
    Andersson, Emelie
    Linköping University, Department of Culture and Communication. Linköping University, Faculty of Arts and Sciences.
    Inspiration i skapande arbete: Hur beskrivs begreppet av skapande människor2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Uppsatsens syfte är att undersöka hur skapande människor beskriver inspiration i sina skapandeprocesser genom att analysera texter skrivna utav fem olika skapande människor själva. Birger Gerhardsson (2014) har skrivit i Nationalencyklopedin att inspiration är ett andligt fenomen som övergår människans förmåga. Vidare i uppsatsen beskrivs den tidigare forskning och teori som funnits inom inspiration och kreativitet. Metoden som använts är textanalys och det för att kunna analysera vad det är författarna verkligen menar. Uppsatsen tar även upp kreativitet i relation till inspiration då de är två begrepp som relaterar till varandra. I resultatanalysen har Helene Billgren (2011) skrivit om hur hon kan titta på klippdockor för att hitta inspiration medan flera av de andra författarna inte har skrivit om inspiration med just det begreppet utan har skrivit mer om sina skapandeprocesser på ett sätt som går att tolka som inspiration. I summeringen av resultatanalysen beskrivs kortfattat vad uppsatsens resultat är, bland annat att det finns många olika sätt att beskriva inspiration och att alla beskrivningar kommer ifrån olika utgångspunkter. Diskussionsdelen diskuterar och argumenterar kring varför valet av metod var bra, hur frågeställningen blev besvarad och hur en vidare forskning på ämnet inspiration skulle kunna se ut.

  • 7.
    Andersson, Torbjörn
    Linköping University, Department of Management and Engineering, Machine Design. Linköping University, Faculty of Science & Engineering.
    Aesthetic Flexibility: Modularity of Visual Form in Product Portfolios and Branded Products2016Licentiate thesis, comprehensive summary (Other academic)
    Abstract [en]

    The increase in competition amongst companies that produce complex or large product portfolios has created a need to utilise modularity strategies not only to flexibly manage technical complexity in a costeffective manner but also for visual appearance. This research aims to understand how the visual appearance of products is affected by modular product development strategies. Specifically, the aim is to understand how such strategies induce constraints and generate possibilities for management of visual appearance in the design process.

    Five studies have been conducted during the course of this licentiate thesis. Two were conducted with professionals and students in design, while the remaining three are theoretical studies based on findings in the literature, theory building, and experimental research. The goal has been to investigate how designers work when they are put to the task of changing and developing the designs of complex products that are part of a portfolio. The challenge has been to study what suitable strategies exist that manage complex products and product brands, then investigate how these influence designers’ practices.

    The first study examined how coherence towards a product category influences the design of new products. The outcome of the study was a method to explore visual coherence and diversity in the appearance of a product category.

    The remaining four studies investigated how modularity, brand management and the redesign of product portfolios influence a design process. The second study described a design phenomenon known as aesthetic flexibility, which was further explored in studies three and five. The outcome from these studies was a proposal for four aesthetic flexibility strategies.

    The fourth study investigated in what way portfolio extension strategies found in brand management and design research are related, and how such strategies influence aesthetic flexibility. The results from study four were illustrated as a model.

    The main contribution of this work is the phenomenon of ‘aesthetic flexibility’, which helps understand the factors that influence designers when working with branded modular products. Understanding visual flexibility serves as a starting point in further investigations of how different development strategies affect the possibilities for visual product design.

    The findings of this work serve to illustrate and explain a complex and multi-facetted design phenomenon which many designers manage more or less intuitively today, thus advancing academics’, teachers’ and professional designers’ understanding of the field.

    List of papers
    1. Aesthetic Flexibility in the Management of Visual Product Branding
    Open this publication in new window or tab >>Aesthetic Flexibility in the Management of Visual Product Branding
    2015 (English)In: Procedia Manufacturing, ISSN 2351-9789, Vol. 3, p. 2191-2198Article in journal (Refereed) Published
    Abstract [en]

    This paper will investigate the strategic design decision-making of an in-house designer in a company with a large product portfolio, with respect to how designers plan for future visual alterations of the product. In-house designers have to think strategically about the creation of recognition and differentiation through design because they influence the company’s overall strategies. Therefore, while balancing aesthetic and semiotic qualities of the product, designers have to consider current as well as future needs for recognition and product differentiation. The ability to do so is affected by cost and brand positioning strategy. An exploratory study was setup to investigate what design strategies could be found in an industrial design team employed by a company. The study exposed how in-house designers could strategically incorporate aesthetic flexibility in product parts in order to create opportunities for faster facelifts or redesigns. The importance of managing carry-over details in larger product portfolios was also discovered. To carry over parts from different products is an important way for a company to save money, development time and at the same time increase brand recognition through repetition. Carry-over can be an aid to enhance visual recognition, but it can also be a hindrance when the designer needs to create differencing design values. Most products have a lifespan before they need to be updated or redesigned, which depends on the competition in a product segment. This makes it extra important for designers to have an understanding of when to incorporate carry-over details and when not to. A model was created to describe how carry-over details, design cues and aesthetic flexibility could be managed in a product portfolio. The model is based on Rune Monö’s works and brand management literature, with an emphasis on the brand positioning framework of Point of Difference, Point of Parity and brand extension by Keller et al.

    Place, publisher, year, edition, pages
    Elsevier, 2015
    Keywords
    Strategic Design Decisions, Brand extension, Visual recognition, Product management, In-house designers, Carry-over
    National Category
    Production Engineering, Human Work Science and Ergonomics
    Identifiers
    urn:nbn:se:liu:diva-129547 (URN)10.1016/j.promfg.2015.07.360 (DOI)000383740302042 ()
    Conference
    6th International Conference on Applied Human Factors and Ergonomics (AHFE 2015) and the Affiliated Conferences, AHFE 2015, 26–30 July 2015Las Vegas, United States
    Available from: 2016-06-21 Created: 2016-06-21 Last updated: 2016-12-06Bibliographically approved
  • 8.
    Anjou Lagerström, Linda
    Linköping University, Department of Management and Engineering, Carl Malmsten - furniture studies.
    Larsbergsserien: Om en designprocess av utomhusmöbler i ofentlig miljö från skiss till verklighet2016Independent thesis Basic level (degree of Bachelor), 10,5 credits / 16 HE creditsStudent thesis
    Abstract [en]

    Based on a project from the third course in furniture design at Carl almsten Furniture Studies I have got the opportunity to design outdoor furniture with integrated lightning for John Mattson Fastighets AB, property owners in Larsberg, Lidingö. My concept is to create a space for socializing and security. I have worked through a design process based on a specific specification and concept formulation. The furniture will be produced by the lighting company ateljé Lyktan. In this thesis I will describe the process of this product development.

    Parallel to the design process I have done an investigation of the market for my furnitures and outdoor furniture generally. My question is about how the process of the outdoor furniture looks from sketch to reality. Who decides about the furniture in the public space in the city of Stockholm? The result bifurcates into two different parts. The first touches the order John Mattson Fastighets AB did and will be presented in the form of pictures and drawings. The second result concerns my investigation. It is mainly landscape architects that distribute and decide about outdoor furniture in an outdoor environment, but depending on customer requirements vary on the furniture. Architect offices usually wins contracts through tenders or are hired by a private customer.

  • 9.
    Anundi, Daniel
    Linköping University, Department of Computer and Information Science.
    Service recovery i praktiken: En kvalitativ studie av användandet av service recovery-teorier i ett tjänsteföretag2011Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [sv]

    Denna studie har undersökt den praktiska användbarheten av befintliga teoretiska ramverk inom service recovery-området som utgångspunkt för att utvärdera och utveckla recovery-arbetet i tjänsteföretag. En datainsamling på ett större svenskt tjänsteföretag har genomförts med ett fokus baserat på befintliga teorier om service recovery. Det insamlade materialet har sedan bearbetats av nyckelpersoner på företaget och funnits leda till en inte oansenlig mängd insikter och åtgärdsförslag relaterat till organisationens recovery-verksamhet. Detta leder till slutsatsen att de teoretiska ramverk som beskriver service recovery-processen framgångsrikt kan användas för att styra utvärdering och utveckling av en organisations recovery-verksamhet. Information som insamlats med befintliga teorier som lins har visats vara relevant för en organisations insikter om det egna recovery-arbetet samt bidragit till utveckling av recovery-verksamheten.

  • 10.
    Arbeståhl, Viveka Zera
    Linköping University, Department of Management and Engineering, Carl Malmsten - furniture studies.
    Möbeltapetsering med inspiration från angränsande hantverk: om konstnärligt skapande utifrån gamla metoder och material2011Independent thesis Basic level (degree of Bachelor), 10,5 credits / 16 HE creditsStudent thesis
    Abstract [en]

    With abroad education of arts, textiles and nowthe upholstery there were nota long step to become interested inthe visual withinthe upholstery trade. I have chosen to highlight the shapethe world with boththe artist and thecraftsman's eye. I have explored hownew expressions canbe created from traditional methods and materialsfrom upholstery andrelated crafts suchas tailoring for Royal andsaddler. These craftsmake up a webof technologies, materials,and to some extent tool returns and borrowed.By looking at afew items fromthese crafts haveI let myself beinspired and made ​​use of knowledgehow to buildforms and eventransfer them tonew areas inan aesthetic andartistic direction. The result is fourcushions which relateto the free professionsand traditions of our craft history.The visual depictionof each ofthe cushions is essentially based onone of thesubject I havestudied: a 16oo-century costume, a1700s bed orbridal saddles fromthe early 1800s. But on techniques and materialsI have seen thestudied handcrafts as a smorgasbordof possible solutions.

  • 11.
    Ardi, Sonay
    Linköping University, Department of Computer and Information Science. Linköping University, Faculty of Arts and Sciences.
    Quality of Life of Elderly People in Iran: With Sevice Design Approach2012Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    In the aging world of today, more attentions are grabbed towards studies on elderly. New facilities and technologies are emerged to serve to the elderly, maketheir life easier, better and more useful. Having participated in a study on thequality of life of the elderly in Europe, it was aimed to run a similar project toresearch the quality of life of the elderly in a Non-EU country. This was donethrough the research questions “What is the quality of life for them?” and “Howa designer, focused on service design, can improve their quality of life?”The knowledge for the study was obtained from fields Quality of Life of ElderlyPeople, Service Design, Service Design Process, and Qualitative Research. As thekey country for this study, Iran was chosen. Study on the target group in thiscountry was done through Cultural Probes and in analyzing the probes, Processfor Empathy in Design was used. To visualize the results of the target group study,Affinity Diagrams and Personas were drawn.The result was designing a service for the target group, which is presented byConcept Scenario, Storyboards, System Maps and Blueprints. In this concept,called “Virtual Family”, the personas are encouraged to be members of a networkwhich is supported by an organization/community in terms of health, social life,leisure activities and educational programs. This network is forming a virtualfamily regarding the traditional values and ethics which are important for thisage group. Additionally it supports them with entertainment and educationalprograms. Later on, the service concept was evaluated by a number of people inthe same age and social group of the target group. Evaluators found the conceptan excellent complement for mentioned target group who are on the verge oflosing their family and social structure, but the organizational system of the contextcountry should be studied to know if it is planning is practical in that context.

  • 12.
    Arvola, Mattias
    et al.
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Blomkvist, Johan
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Holmlid, Stefan
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Pezone, Giovanni
    Linköping University, Department of Computer and Information Science. Linköping University, Faculty of Science & Engineering.
    A Service Walkthrough in Astrid Lindgren's Footsteps2012In: Proceedings from ServDes.2012 Conference Proceedings Co-Creating Services, The 3rd Service Design and Service Innovation Conference, 8-10 February, Espoo, Finland, Linköping: Linköping University Electronic Press, 2012, p. 21-29Conference paper (Refereed)
    Abstract [en]

    How can service prototypes be created and evaluated? This paper describes how methods like bodystorming and experience prototyping can be used in combination with pluralistic walkthrough in an evaluation method we call ‘service walkthrough’. We put the method to test in the development of augmented tourism services at the author Astrid Lindgren's childhood home. After initial design work, a mock-up and roleplay of a treasure hunt in the garden of the childhood home was made. It was evaluated using the service walkthrough method. The most important lesson learned was that a service walkthrough can be used to evaluate service prototypes and that it reveals information about practical as well as experiential issues for users.

  • 13.
    Arvola, Mattias
    et al.
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, Faculty of Arts and Sciences.
    Holmlid, Stefan
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, Faculty of Science & Engineering.
    Service Design Ways to Value-In-Use2016In: Service design geographies: Proceedings of the ServDes2016 Conference / [ed] Nicola Morelli, Amalia de Götzen, Francesco Grani, Linköping: Linköping University Electronic Press, 2016, Vol. 125, p. 530-536Conference paper (Refereed)
    Abstract [en]

    What do we mean if we say that a service design work is an example of good design? This paper presents a provisional typology for the ways in which a service design proposal can contribute to value-in-use. The typology covers instrumentality, technical excellence, usefulness, social significance, mutual advantage, collective welfare, and aesthetic values. Moral implications related to norms, power structures and tensions between stakeholders are also considered. It is argued that the typology can facilitate service designers and researchers in framing and re-framing a design effort and conceptualise a value proposition. 

  • 14.
    Arvola, Mattias
    et al.
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, Faculty of Arts and Sciences.
    Linder, Johan
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, Faculty of Arts and Sciences.
    Know thy users by interpretative phenomenological analysis2018In: Journal of Interaction Science, E-ISSN 2194-0827, Vol. 6, no 3Article in journal (Refereed)
    Abstract [en]

    One approach to getting to know a user and understanding the user experience (UX) is phenomenology. Currently, there is a lack of clearly defined methods for phenomenological analysis of user experience in design projects. Interpretative Phenomenological Analysis (IPA) is an approach developed in psychology, and in this article, it is adapted to the case of a pro bono design project at a UX design agency supporting a disadvantaged group of people, newly arrived immigrants to Sweden. The design project involved research on how the immigrants experienced a service that introduced them to the job market. The adapted method, UX IPA, contributed to the pro bono project with a focus on both experience and meaning, which is important in design projects that relate to major events in users’ lives. The method was considered less appropriate in UX projects for specific products with highly instrumental use. The method can, in many cases, be too costly. However, costs can possibly be reduced by top-down approaches. In commercial UX projects, the method may be appropriate for the fuzzy front-end of design and innovation, but clients may be unimpressed by the small sample size. This can potentially be alleviated by mixed-methods approaches.

  • 15.
    Aunaas, Karin
    Linköping University, Department of Culture and Communication. Linköping University, Faculty of Arts and Sciences.
    Marknadsföring: ur ett slöjd-, hantverk- och formgivningsperspektiv2013Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Förändring sker! Med en snabbt växande informationsspridning och teknikutveckling kommer vi möjligtvis behöva ändra vår syn på marknadsföring. Eller?

    Med detta arbete är syftet att undersöka hur marknadsföring går till idag och vilka marknadsföringskanaler som används. I arbetet läggs fokus på att tydliggöra en djupare uppfattning om marknadsförings-ämnet hos fyra informanter. Undersökningen genomförs med en teoribakgrund om viktiga delar inom marknadsföring, så som sociala medier och varumärkets roll i sammanhanget. Därefter utformas en enkät som skickas till de tillfrågade per mail. Informanterna delar med sig av deras uppfattningar kring deras egen marknadsföringsprofil.

    Med olika förutsättningar för verksamheten läggs det mer och mindre vikt vid olika delar i marknadsföringen hos de olika informanterna. Oberoende av examinationstid skiljer informanterna på hur de väljer att uttrycka sig i marknadsföringen. Fokus ligger på att framhäva ett tydligt bild- och formspråk, främja varumärket och förståelsen hos kunder, hitta rätt bärare och att skriva och visa bilder på egen tillverkning. Diskussionen förs i koppling till teoribakgrunden och om det finns samband med tidigare forskning och en bakomliggande anledning till val av marknadsföringskanaler. Finns det skillnader mellan att vara examinerad formgivare på 1900–talet kontra att vara examinerad som formgivare på 2000–talet. 

  • 16.
    B Nagy, Dennis
    Linköping University, Department of Science and Technology.
    Hemmabion fonogrambranchens fiende nummer ett2006Independent thesis Basic level (degree of Bachelor), 10 points / 15 hpStudent thesis
    Abstract [sv]

    Fonogrambranschen har aldrig mått sämre än idag, i alla fall inte under de senaste 17 åren och några av dessa faktorer som bidragit till nedgången finns presenterade i den här rapporten. Det vi kan se klart och tydligt är en koppling mellan den sjunkande fonogramförsäljningen och konsumentens ökande intresse för filmköp. Allt för låg kvalité på artister och album har lett till fonogrambranschens nedgång och den låga kvaliteten på fonogram gör att konsumenten tappar intresse för produkten och väljer att köpa en alternativ produkt.

  • 17.
    Barazande, Saina
    Linköping University, Department of Management and Engineering, Carl Malmsten - furniture studies. Linköping University, The Institute of Technology.
    Om att berätta något: en undersökning av skapandeprocessen med berättelsen och jaget som utgångspunkt2014Independent thesis Basic level (degree of Bachelor), 10,5 credits / 16 HE creditsStudent thesis
    Abstract [en]

    This work is a search for a creative process that suits me. I gaze outwards to find new ways to do and provide more opportunities for me in my making and ultimately get closer to my own way of creating. Through interviews with active creative performers in various media, such as designers, a cartoonist, a musician and a poet I search for possible new methods and processes. Like the people I interview, I want to share stories, through my making, from my self and origin. I want to share stories to evoke thoughts, memories and reflection.

    My starting point is the methodology that Carl Malmsten Furniture Studies advocates. Through the interviews my process and methodology has evolved and I have explored new paths for my creativity. This has also resulted in two physical objects, a book of poetry and a storage. These two unitedly speaks my thoughts on the innermost room, which we all have within us.

  • 18.
    Beckman, Karin
    Linköping University, Department of Culture and Communication.
    J.A.G. Ackes och Eugène Janssons vitalistiska måleri 1904 - 1912: En receptionsestetisk analys2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    In the thesis four paintings by J.A.G.Acke depicting figures in nature and four by Eugène Jansson from the navys bathhouse are compared and analysed. The analysis is based on the vitalistic ideas of Friedrich Nietzsche and Henri Bergson, as well as on different readings of vitalism as a concept. Their works are also analysed using the methodology of the aesthetic of reception.

    The result of the survey shows that Ackes and Janssons paintings differ in their interpretation of the vitalistic ideas. The analysis of the aesthetic of reception on the other hand, concludes that an implicit beholder could have read both artists paintings as vitalistic, in spite of their different approach to the vitalistic ideas.

  • 19.
    Beijer, Andreas
    Linköping University, Department of Management and Engineering, Carl Malmsten - furniture studies. Linköping University, The Institute of Technology.
    En soffa2014Independent thesis Basic level (degree of Bachelor), 10,5 credits / 16 HE creditsStudent thesis
    Abstract [sv]

    Mitt mål har varit att skapa ett koncept för en modulsoffa för offentlig miljö som i så stor utsträckning som möjligt är ekologiskt hållbar. Jag har samarbetat med möbelproducenten Lammhults möbel AB. Utifrån min egen idé om vad som utmärker en ekologiskt hållbar möbel har jag lyssnat in mig på producentens önskemål och därefter fördjupat mig i kravspecifikationen genom att undersöka olika materialalternativ, funktion och form. Min metod för att lösa min uppgift har varit research genom intervjuer, nätbaserade källor och omvärldsanalys av befintliga soffor på marknaden. Resultatet är ett koncept till en modulsoffa för offentlig miljö som uppfyller kraven på en ekologiskt hållbar produkt samtidigt som den representerar min egen estetiska vision som formgivare. 

  • 20.
    Berg, Ludwig
    et al.
    Linköping University, Department of Management and Engineering, Carl Malmsten - furniture studies. Linköping University, The Institute of Technology.
    K. Engberg, Olle
    Linköping University, Department of Management and Engineering, Carl Malmsten - furniture studies. Linköping University, The Institute of Technology.
    Kollektion X: En möbelkollektion baserad på möbelhistoriska parenteser2013Independent thesis Basic level (degree of Bachelor), 10,5 credits / 16 HE creditsStudent thesis
    Abstract [en]

    The history of furniture is full of parentheses, furniture that appeared for short periods of time, was never a big hit, was forgotten or even disappeared. We were convinced that amongst all these more or less forgotten pieces of furniture there were examples worthy of rediscovery and renaissance. By examining these pieces of furniture, we have understood their history and context, found out and reflected upon why they where never more than a parenthesis in the history of furniture, and, last but not least, we have gained an understanding of the purpose of their creation and how they were used. Our ambition with this research - by creating a feeling and an understanding of the furniture - has been to find the pieces that are well suited to act as models for new concepts and products. By describing the furniture’s original purpose, functions and context, we saw opportunities for product updates and rearrangement of form and function. We have made a selection based on a story of a fictitious company, a small company planning to put on the market a coherent collection of exclusive furniture of high quality. The purpose of the collection is to inspire to use and to create stylish, restful places in your home. The concept of the collection guided the criteria and discussions that were the basis of the choices we made when particular pieces of furniture were selected to generate new concepts. The purpose of our work was to show a process of working where we, as cabinet-makers, by means of examining historic furniture, create a coherent collection based on historic models. Our work has resulted in a collection of four pieces of furniture that have been modeled in co-operation with external designers and architects.  

  • 21.
    Berglind, Anna
    Linköping University, Department for Studies of Social Change and Culture, Culture, Society and Media Production - KSM. Linköping University, Faculty of Arts and Sciences.
    Economou, Konstantin (Contributor)
    Linköping University, Department for Studies of Social Change and Culture, Culture, Society and Media Production - KSM. Linköping University, Faculty of Arts and Sciences.
    Winther, Marianne (Contributor)
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department for Studies of Social Change and Culture, Culture, Society and Media Production - KSM.
    Månsson, Erik (Cover designer)
    Mörkrets geografi2016Book (Other academic)
    Abstract [sv]

    Boken Mörkrets Geografi utgår från en serie performativa verk av Anna Berglind vilka rör sig i spänningsfältet mellan ljus och mörker - plats, minne och glömska. Det rika bildmaterialet från glömda platser; ett gathörn, ett tunnelsystem under jord eller ett övergivet och förfallet mentalsjukhus skapar tillsammans med texterna ett prisma av reflektioner kring konst, konceptualisering och lärandeprocesser. Reflektioner kring hur man genom performativitet och social interaktion kan öppna upp för nya publika möten utanför de traditionella konstarenorna. 

  • 22.
    Bergqvist, Mattias
    Linköping University, Department of Management and Engineering, Carl Malmsten - furniture studies. Linköping University, Faculty of Science & Engineering.
    Med MODE som INSPIRATION: Hur kan ett gränsöverskridande skapande se ut?2015Independent thesis Basic level (degree of Bachelor), 10,5 credits / 16 HE creditsStudent thesis
    Abstract [en]

    This work is about transcending in to another environment to discover new inspiration and new paths. It’s about borrowing from other areas of art/design to find different passages in to your own creativity. Without having a clear vision beforehand of how the end result would turn out, I wanted to explore how a fusion design process would look. I used the world of fashion as my starting point, the designer Diana Orving lead the way and I designed freely from that platform. By learning more from that other world, the world of fashion, I got a bigger insight in my own! Physically it resulted in a folding wall that symbolizes what I want to work with in the future.

  • 23.
    Bjurström, Erling
    Linköping University, Department for Studies of Social Change and Culture, Department of Culture Studies – Tema Q. Linköping University, Faculty of Arts and Sciences.
    Det moderna smakspelet: Tid, smak, mode2016 (ed. 1)Book (Other academic)
    Abstract [sv]

    Mot slutet av 1600-talet växte det fram ett nytt modernt sätt att se på och förhålla sig till smak. Detta är författarens utgångspunkt för förståelsen av det moderna smakspelet, vars utveckling och omvandlingar följs upp från 1700-talet fram till nutiden. Smaken analyseras från denna utgångspunkt som ett spel, vars föränderliga regler kartläggs och ställs i relation till det mänskliga omdömet och förståelsen av mänsklig praxis. Boken består av tre delar, en inledande essä kring tid, rytm och estetik, en omfattande mittdel där smakspelet dissekeras ur en rad olika infallsvinklar och en avslutande essä där en unik händelse i modets historia analyseras: när hattmodet gick i graven som mass- och konfektionsmode på 1960-talet. 

  • 24.
    Bjurström, Erling
    et al.
    Linköping University, Department for Studies of Social Change and Culture, Department of Culture Studies – Tema Q. Linköping University, Faculty of Arts and Sciences.
    Hylland, Ole Marius
    Telemark Research Institute, Bø, Norway.
    Musical Nation Bildung: The Twin Enterprises Concerts Norway and Concerts Sweden2018In: Aesthetics and Politics: A Nordic Perspective on How Cultural Policy Negotiates the Agency of Music and Arts / [ed] Ole Marius Hylland & Erling Bjurström, Cham: Palgrave Macmillan, 2018, 1, p. 25-65Chapter in book (Other academic)
    Abstract [en]

    By exploring and comparing the history of the twin enterprises Concerts Norway and Concerts Sweden from the 1960s up till today, Bjurström and Hylland show how efforts to democratise and make high quality music accessible to more people were combined with ideas on the necessity to cultivate them, in line with the tradition of Bildung (cultivation, refinement or liberal education). As cultural policy initiatives the two enterprises are considered as ways of negotiating between aesthetics and politics, which result in valuations and assignments of different values to musical genres. The authors offer a thorough understanding of the factors that contributed to changing these valuations and assignments over time, as well as the overall policy and practices of the two musical cultural policy enterprises.

  • 25.
    Björnsdotter, Maja
    Linköping University, Department of Management and Engineering, Malmstens Linköping University.
    Tortoise: Hållbar design för Kinas möbelmarknad2017Independent thesis Basic level (degree of Bachelor), 10,5 credits / 16 HE creditsStudent thesis
  • 26.
    Björsson, Kerstin
    Linköping University, Department of Culture and Communication.
    Mer än bara konstnär?: Att närma sig en triangelkomposition i begrepp, förutsättning och realitet2008Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The purpose is to study the relationship between the artist and the market. Several questions are dealt with, such as does art and artists stand before a paradigm shift, why's it a bad thing to mention art and money together and what do the working artist think about the situation.

    The thesis deals with concept of the artist from a historical and sociological point of view. Preconditions for artists are clarified with a focus on cultural policies from 1974 and onwards. Four artists have been interviewed to create a picture of the working reality, what they think about their artistry and what the best of worlds look like.

  • 27.
    Björsson, Kerstin
    Linköping University, Department of Culture and Communication.
    Var kommer betraktaren in i bilden?: En studie av konstens aktörer i Örebro kommun, deras målsättningar och verklighet2009Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Uppsatsen behandlar några av de aktörer inom konsten som finns i Örebro kommun, deras målsättningar och verklighet. Detta ställs i relation till betraktaren.

    Frågorna som behandlas och besvaras är vilka aktörer som jobbar med att nå ut till mottagaren; vilka är målsättningarna; hur jobbar de med att genomdriva sina mål; hur ser framtiden och visionen ut; hur kan man ställa detta i förhållande till betraktaren?

    Den teoretiska grunden för betraktarens förutsättningar finns i perceptionsteori, samt sociologen Pierre Bourdieu.

    Ekonomiska förutsättningar presenteras kort.

    Aktörerna som har intervjuats, samt deras verksamhet, presenteras och sedan följer intervjuer med respektive informant.

    Slutligen behandlas uppsatsens frågeställningar utifrån den grund som materialet har gett och en slutdiskussion förs.

  • 28.
    Blomgren, Johannes
    Linköping University, Department of Computer and Information Science. Linköping University, The Institute of Technology.
    SOUNDSTAGE: Miljöförstärkt ljud i smartphone2014Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Det här arbetet syftar till att genom design av en telefonapplikation undersöka hur ljud kan förstärkas av den omgivande miljön. Arbetet visar på hur miljöförstärkt ljud skiljer sig från ljudförstärkt miljö samt vilka begränsningar det innebär att använda en vanlig smartphone som plattform. 

    Ett långsiktigt mål är att genom en produkt som låter oetablerade ljudproducenter distribuera sina alster i den offentliga miljön främja fri kultur och kreativitet.

    Arbetet har följt principen för RtD (research through design), där designprocessen utgör det fall som studeras och dokumentationen av den utgör den bas av data som analyseras och leder till slutsatser kring ämnet.

    Designprocessen i detta arbete innebär en mindre omfattande användarstudie i enkätform för att identifiera målgrupp, krav och mål. Följd av en andra studie där en prototyp framtagen med grund i resultaten från användarstudien utvärderas av deltagare genom observation, intervju och reaktionskort. 

    De största utmaningarna för designen grundar sig i att ta fram en applikation som inte stör upplevelsen, men samtidigt kan instruera användaren i hur man använder applikationen. Utifrån arbetet dras slutsatsen att användarinstruktioner, såväl visuella som auditiva, löper större risk att störa upplevelsen i miljöförstärkt ljud än i ljudförstärkt miljö. Vidare konstateras att den största bristen i en lösning som bygger på standardutrustning i jämförelse med en lösning som nyttjar dedikerad utrustning utgörs av begränsningar när det kommer till att ange riktning med hjälp av ljudets rumslighet.

  • 29.
    Blomkvist, Johan
    Oslo School of Architecture and Design, Oslo, Norway.
    Benefits of Service Level Prototyping2016In: The Design Journal, ISSN 1460-6965, Vol. 19, no 4, p. 545-564Article in journal (Refereed)
    Abstract [en]

    This paper discusses the impact ofservice design by zooming in on the case of serviceprototyping. It is suggested that prototyping servicesis different from prototyping in other disciplinesand shows how by discussing prototyping ondifferent levels. On the service level of prototyping,a technique called ‘service walkthrough’ can be away to understand whole service experiences. Theservice walkthrough was used in three cases. On anabstract level, what the service walkthrough addsis a technique for service design that allows explorationof the relationship between touchpoints suchas composition, continuity, and consistency. In thecases studied, the walkthroughs increased empathyfor different roles in the services while generating insightsabout e.g. technical requirements, transitionsbetween touchpoints, and expectations at variousmoments of the service. The paper ends with a discussionabout the relationship between touchpointsand the potential scope of the service walkthroughtechnique.

  • 30.
    Blomkvist, Johan
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Conceptualisations of Service Prototyping: Service Sketches, Walkthroughs and Live Service Prototypes2012In: Service Design with Theory: Discussions on Change, Value and Methods / [ed] Satu Miettinen and Anu Valtonen, Vantaa, Finland: Lapland university press, 2012, p. 175-186Chapter in book (Other academic)
    Abstract [en]

    This chapter addresses the area of serviceprototyping, which is considered by service designersto be one of the most important aspects oftheir work (Blomkvist & Holmlid, 2010). However, littleis known about what a service specific prototypingapproach is and how to best represent services in sucha way that makes it possible to understand whole serviceexperiences. Consequently, one way of conceptualisingservice prototypes is suggested here.By prototyping, an activity surrounding a prototypeis implied. It can be the activity of creating prototypes, oractivities made possible by or with the prototype. Theseactivities are ways to suggest changes to, and gain understandingabout how an existing situation can betransformed into a new one. Here, any representationof such a future state is referred to as a prototype. Differentprototyping approaches have been used withinvarious design disciplines for a long time. This chaptersuggests that service prototyping is a specific activitywith similarities to other prototyping approaches.Service prototyping is described as an activity that involvesthe representation of multiple service momentswhere customers interact with service providers.How such a service specific prototyping approachmight be utilised, to assist service development atvarious stages of the development process, will beaddressed. Representations that can be used at threedifferent stages of the design process will be used asexamples. These are: service sketches, service walkthroughs,and live service prototypes. The examplesillustrate how services can be understood as wholecoherent compositions, and how an embodied andsituated understanding of services can be achieved.

  • 31.
    Blomkvist, Johan
    Linköping University, Department of Computer and Information Science.
    Understanding the Results ofConventional Qualitative ContentAnalysis for Design Research2015In: EAD 2015: The Value of Design Research, Paris, France, 2015, Vol. 11Conference paper (Refereed)
    Abstract [en]

    In this study we look closer at content analysis as a tool in design research and question some of the, more or less explicit, assumptions about what can be achieved by such analyses. To do so, we applied a qualitative content analysis (QCA) on six interviews with service design practitioners.

    The topic of the interviews was service prototyping, inquiring the practitioners about their approaches and conceptions, but starting with some more general questions about their work process in the later stages of service design. The interviews were conducted over telephone (2) and Skype (4), most of the time not using video. So a large part of communication that can usually be accessed in physical interactions between people could not be used to enhance understanding of the material.

    Qualitative content analysis is used to create an abstract version of a larger data set. QCA is often understood as negotiating the weaknesses associated with qualitative approaches (Mayring, 2000). We discuss this understanding of QCA by looking at an instance where a conventional QCA was used. Conventional QCA is used when existing theory is limited (Hsieh & Shannon, 2005), and researchers are looking to understand a phenomenon by immersing themselves in data and letting categories emerge. This has also been called inductive category development (Mayring, 2000). Little is known about service prototyping practices, making this an appropriate approach.

    A paper by (Graneheim & Lundman, 2004) was used to decide what the approach should look like. In this study the analysis was divided into stages:

    -        Identifying meaning units

    -        Condensing the meaning units

    -        Coding

    -        Constructing Sub-categories

    -        Applying the Sub-categories to categories

    -        Generalising categories into themes

    In our approach we avoided using preconceived categories (Kondracki, Wellman, & Amundson, 2002) and instead let them emerge from the data, keeping an open attitude to the content. We see this approach as way to go from a straightforward condensation of manifest content, and then, in creating categories and themes, a shift is made to underlying meaning and thus towards the latent content of the material.

    Using this example we show the many subjective choices involved in data collection, choosing unit of analysis (and thereby excluding material), dividing the material into meaning units, and in how to understand the collected data. Unlike the idea that the result of such an approach is somehow more objective or “scientific” than other types of qualitative analysis, we argue that the strength of QCA lies in transparency of data and analysis. The bottom-up approach does not ensure that the result is a consequence of the material, but rather that choices have been made visible. The analysis becomes a rationale for the decisions made during analysis that can be accessed by external researchers. This opens up the analysis for critique but should still be seen as the consequence of subjective choices, perspectives and understanding.

  • 32.
    Blomkvist, Johan
    Oslo School of Architecture and Design.
    Ways of Seeing Service: Surrogates for a Design Material2015In: NorDes 2015: Design Ecologies, 2015, Vol. 6, p. 1-4Conference paper (Refereed)
    Abstract [en]

    Current trends in service design research include case studies and similar approaches that aspire to reveal what the practice of service design looks like. The understanding of how service design is performed can serve as a base for future research into more specific research endeavours. One area where knowledge is said to be lacking is service prototyping, part of which knowledge this paper attempts to contribute. The main data source for the paper is findings from in-depth interviews with six practicing service designers from some of the more well-known design agencies. The informants consider service prototyping to be a very important part of their work that allows them to learn and communicate about design ideas. The practitioners’ account of how they work with prototypes indicates that service prototyping has different meanings and that the practice of prototyping is very diverse. The interviews also uncover a number of areas that, according to the designers, might prove extra challenging for service prototyping to be successful. This research shows that there is much potential in the not yet fully formed practice of service prototyping.

  • 33.
    Blomkvist, Johan
    et al.
    Linköping University, Department of Computer and Information Science. Linköping University, Faculty of Science & Engineering.
    Bode, Angela
    Huddle design pty ltd, level 6 90 William street, Melbourne 3000, Australia.
    Using Service Walkthroughs to Co-Create Whole Service Experiences2012In: ISIDC 2012, 2012, Vol. 3Conference paper (Other academic)
    Abstract [en]

    A process for prototyping whole services rather than individual parts in isolation is needed. Prototyping services is different from prototyping physical products, yet many designers still use traditional approaches to prototype services, focussing on specific parts rather than whole services. This is especially surprising considering the descriptions of service design as a holistic approach in research. In this paper we suggest and describe a service prototyping technique termed service walkthrough. The service walkthrough technique allows access to service experiences from a holistic point of view, representing not only specific parts (service moments or touchpoints) but also transitions and coherence of the service proposition. In this case, 25 walkthroughs were conducted by a service design agency in Australia. The approach was iterative in the sense that the customer journey was redesigned continuously, and it was enacted by designers supported by scripts for behaviours based on a previous research phase. The walkthroughs were conducted in a lab with actual customers of the client and used low-fidelity props and collateral. Errors were introduced during the walkthrough to gain a better understanding of what expectations the customers have on the service. The walkthrough technique allowed the designers to understand the service experience in an embodied and holistic way. The walkthrough also emphasised empathy for the experience of the intended customers and other stakeholders in the service. More time in between iterations and dynamic roles might improve the approach.

  • 34.
    Blomkvist, Johan
    et al.
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, Faculty of Arts and Sciences.
    Holmlid, Stefan
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Existing Prototyping Perspectives: Considerations for Service Design2011In: Proceedings of the Nordes’11: The 4th Nordic Design Research Conference, Making Design Matter, 29-31 May Helsinki, Finland, Helsinki, Finland: School of Art & Design, Aalto University , 2011, p. 31-40Conference paper (Refereed)
    Abstract [en]

    With new design disciplines that challenge the borders of design practice and inquiry comes new possibilities for prototyping techniques and approaches. The basis for such an evolution is a firm understanding of the existing knowledge generated in design and the challenges posed by new design disciplines, such as service design. This study identifies a framework of perspectives for prototyping to reveal what the existing toolbox of prototyping contains based on a literature overview. Going through published literature from the early 1980s and onward, the framework is constructed using the following perspectives; purpose, fidelity, audience, position in the process, technique, and representation. These perspectives make knowledge about prototyping explicit and summarise contemporary approaches. Based on current challenges and characteristic attributes of service design the framework is then reconstructed to better cater to design for services. The conclusions are that validity and author are two perspectives that complement the existing framework, and that prototyping so far does not support a holistic approach to prototyping services.

  • 35.
    Blomkvist, Johan
    et al.
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Holmlid, Stefan
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Prototype Evaluation in Service Design: A Case Study at an Emergency Ward2011In: Proceedings of 20th IASDR 2011, International Association of Societies of Design Research (IASDR) , 2011Conference paper (Other academic)
    Abstract [en]

    Prototypes based on user research are embodiments of hypotheses about how behaviour and experiences will change. The purpose of prototypes has been discussed in academic literature but in the case of service design, some of that knowledge needs to be re-examined. In Service design, one of the problems is that the impact of prototypes is complex and difficult to predict. A way to counter this dilemma is to put more focus on making the hypotheses explicit and testable. This paper presents a practical process for using designers’ hypotheses to generate survey tools for evaluating the impact of prototypes in service systems. This is also a way for designers to verbalize the purpose of service prototypes in a contextual and situated way. The tool was designed to be quick, easy, and light-weight, to suit the needs of design consultants, and it focused on measuring the experiences of a waiting room from the perspective of the visitors. The process has been applied to a project where the waiting room of an emergency ward was redesigned. The three-step process started with building up the hypothesis structure, where the designers’ assumptions and intentions were used to make a representation of the hypothesis. The next step was formulating questions, where questions that tested the hypothesis were formulated. The last step – making the questionnaire – included the selection of what information to gather and iterative testing of the questions. It was found that the designers did not have a well-defined hypothesis. The suggested process can help designers identify a contextual and situated purpose for prototypes.

  • 36.
    Blomkvist, Johan
    et al.
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Holmlid, Stefan
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Service Designers on Including Stakeholders in Service Prototyping2011In: INCLUDE 11 Proceedings “The Role of Inclusive Design in Making Social Innovation Happen, 2011Conference paper (Other academic)
    Abstract [en]

    Services are by nature co-created. They are produced and consumed simultaneously through interactions between customers and service providers. The professional design of services is also highly associated with co-creation, which is evident in the sparse service design literature. This paper reveals what designers say they do to involve different stakeholders in the process of prototyping services. The main data source is interviews with designers from design agencies that work exclusively or partially with service design. The paper focuses on the questions of "who is involved in creating prototypes", "who evaluates the prototype" and how "the clients [of the design agencies] are involved". A distinction is made between different types of involvement based on previous literature that characterise different roles and perspectives on inclusion in design. Results show that most of the agencies involve others besides the design team in the creation and evaluation of prototypes. The primary stakeholder in co-creation is the client. End customers are involved also but for the most part, both clients and customers have the role of subjects or informants rather than partners in the creation of prototypes. The evaluation of prototypes follows the same pattern, and a key aspect to some of the agencies is that the client is involved, as a domain expert. The question of who authors prototypes, and implications thereof, is raised and further discussed.

  • 37.
    Blomkvist, Johan
    et al.
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, Faculty of Science & Engineering.
    Holmlid, Stefan
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, Faculty of Science & Engineering.
    Service Prototyping According to Service Design Practitioners2010In: Exchanging knowledge, Linköping: Linköping University Electronic Press, 2010, Vol. 2, p. 1-11Conference paper (Refereed)
    Abstract [en]

    Current trends in service design research include case studies and similar approaches that aspire to reveal what the practice of service design looks like. The understanding of how service design is performed can serve as a base for future research into more specific research endeavours. One area where knowledge is said to be lacking is service prototyping, part of which knowledge this paper attempts to contribute. The main data source for the paper is findings from in-depth interviews with six practicing service designers from some of the more well-known design agencies. The informants consider service prototyping to be a very important part of their work that allows them to learn and communicate about design ideas. The practitioners’ account of how they work with prototypes indicates that service prototyping has different meanings and that the practice of prototyping is very diverse. The interviews also uncover a number of areas that, according to the designers, might prove extra challenging for service prototyping to be successful. This research shows that there is much potential in the not yet fully formed practice of service prototyping.

  • 38.
    Blomkvist, Johan
    et al.
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Holmlid, Stefan
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Sandberg, Fredrik
    Linnaeus University.
    Westerlund, Bo
    Konstfack.
    Workshop: exploring participatory prototyping of services2012In: PDC '12 Proceedings of the 12th Participatory Design Conference: Exploratory Papers, Workshop Descriptions, Industry Cases - Volume 2, 2012, p. 151-152Conference paper (Other academic)
    Abstract [en]

    This full day workshop intends to explore approaches, methods and techniques that can be used in participatory prototyping of services. The participants will contribute with their experiences of different ways of working with participatory prototyping. During the workshop the participants will share, explore and give feedback on the method or case that they present. By engaging in other methods there will also be a learning activity. Another aim of the workshop is to initiate research and development of knowledge within the emerging field of participatory prototyping of services and product service systems. One particular interest regards the relation between details and "the whole". The emphasis of the workshop is to have creative learning experiences.

  • 39.
    Blomkvist, Johan
    et al.
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Holmlid, Stefan
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Segelström, Fabian
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Prototyping a Service Design Curriculum: Integrating Current Research in Teaching2011In: Touchpoint, ISSN 1868-6052, Vol. 3, no 1, p. 52-55Article, review/survey (Other academic)
  • 40.
    Blomkvist, Johan
    et al.
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Holmlid, Stefan
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Segelström, Fabian
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Service Design Research: Which direction do we want it to take? (workshop)2010Conference paper (Other academic)
  • 41.
    Blomkvist, Johan
    et al.
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Holmlid, Stefan
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Segelström, Fabian
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Service Design Research: Yesterday, today and tomorrow2010In: This is Service Design Thinking: Basics - Tools - Cases / [ed] Stickdorn, M & Schneider, J, Amsterdam: BIS Publishers , 2010, 1, p. 308-315Chapter in book (Other academic)
    Abstract [en]

    How to design and market services to create outstanding customer experiences

    Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers. If you have two coffee shops right next to each other, and each sell the exact same coffee at the exact same price, service design is what makes you walk into one and not the other. Maybe one plays music and the other doesn't. Maybe one takes credit cards and the other is cash only. Maybe you like the layout of one over the other, or one has more comfortable seating. Maybe the staff at one is friendlier, or draws fun shapes on the top of their lattes. All of these nuances relate to service design.

    "This Is Service Design Thinking" combines the knowledge of twenty-three international authors and even more online contributors from the global service design community and is divided into three sections: Basics: outlines service design thinking along five basic principlesTools: describing a variety of tools and methods used in Service Design ThinkingCases: vivid examples for the introduced fundamentals with real-life case studies from 5 companies that did inspiring projects within the field of Service Design

    At the end, a one-page "Customer Journey Canvas" is included, which can be used to quickly sketch any service on a single sheet of paper--capturing different stakeholder concerns: e.g. customers, front-line staff and management.

  • 42.
    Blomkvist, Johan
    et al.
    Linköping University, Department of Computer and Information Science.
    Rankin, Amy
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, Faculty of Arts and Sciences.
    Anundi, Daniel
    Swedish Meteorological and Hydrological Institute.
    Holmlid, Stefan
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, Faculty of Science & Engineering.
    Barrier analysis as a design tool in complex safety critical systems2010In: Design and Complexity, Montreál, Canada, 2010, Vol. 7Conference paper (Refereed)
    Abstract [en]

    When constructing or improving large complex systems, design activities help establish the needs and goals of users, deepen the understanding of the system and facilitate ideation of new solutions. When service systems are large, dynamic and complex, the need for thorough design work is especially evident. However, design methods usually strive to describe and design best case scenarios and we argue they lack the perspective of safety needed when working in safety critical systems. In order to gain knowledge on how a perspective of risk and safety can benefit design in a safety critical domain, two different perspectives were adopted through the use of two different methods. The methods were service blueprinting and barrier analysis, adopted from service design and cognitive systems engineering respectively. The methods were implemented during the research phase of a service design project in a home healthcare system in Sweden. Service blueprinting is a method used by service designers to visualise services. Barrier analysis is aimed at identifying and categorizing artefacts and functions that prevent unwanted events from taking place, or that lessen the impact of their consequences. A comparative analysis of the two methods was performed, concluding that barrier analysis has the potential to benefit design work performed in complex and safety critical systems. The potential for barrier analysis to be more tightly integrated into current service design methods is discussed, but more research is needed in order to clarify this matter.

  • 43.
    Blomkvist, Johan
    et al.
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Segelström, Fabian
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    External Representations in Service Design: A Distributed Cognition Perspective2013In: EAD 2013: Crafting the Future, Gothenburg, Sweden, 2013, Vol. 10Conference paper (Refereed)
    Abstract [en]

    A defining characteristic of service design is the use of external representations which support the design process at various stages. Representations support designers in making intangible aspects of services accessible and shareable, making external representations especially important in service design. External representations are used both to represent current and future states, for the purposes of articulating insights, learning, communicating, collaborating, and maintaining empathy for customers. Many techniques are available that support designers in making representations of services. A comparison was made between the purposes for, and techniques used, in making external representations for service design with theories from cognitive science about benefits of using external representations to think. A pattern emerged during the analysis, indicating that the service design techniques could be divided into two groups, one of interactive techniques and one group of static techniques. Interactive techniques allow designers to interact with a dynamically changing representation, while static representations are unaffected by actions. The analysis also revealed that none of the included techniques explicitly support designers in making multiple simultaneous representations of services. The research contributes knowledge about how purposes for visualising and prototyping are related to general benefits of making external representations. It also provides insights about how to choose and use different service design techniques based on theories of distributed and situated cognition.

  • 44.
    Blomkvist, Johan
    et al.
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Segelström, Fabian
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Holmlid, Stefan
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Investigating Prototyping Practices of Service Designers from a Service Logic Perspective2011Conference paper (Other academic)
    Abstract [en]

    The view of the nature of services has changed with the introduction of the service dominant logic. An important part of the logic is that services create value-in-use for customers. Customer-focused disciplines such as many design disciplines have a history of working with prototyping to understand the value-in-use. The service design discipline has a similar approach to the development of services. Based on previous research a framework of perspectives on service prototyping is presented which can be used to understand the prototyping approach utilised by designers. Then, using four of the suggested foundational premises of the service dominant logic this paper examines some of the ways prototyping can support the understanding and development of value propositions. The analysis shows that prototypes and the development and testing of them with customers and users can be seen as a tool for making sure that the value propositions offered by the companies are right, as well as exploring the customer’s role as a co-creator of value. The prototyping framework can be used to practically manifest the service-dominant logic in the development of service prototypes.

  • 45.
    Blomkvist, Johan
    et al.
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Åberg, Johan
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Holmlid, Stefan
    Linköping University, Department of Computer and Information Science, Human-Centered systems. Linköping University, The Institute of Technology.
    Service Walkthroughs to Support Service Development2012In: ServDes.2012 Conference Proceedings Co-Creating Services; The 3rd Service Design and Service Innovation Conference, Espoo, Finland, 2012, p. 43-52Conference paper (Refereed)
    Abstract [en]

    Service design is said to be a holistic design approach. This is evident in most service design literature and textbooks but still services are prototyped by focusing on separate parts rather than whole service journeys. In this paper we propose a technique called service walkthrough that can be used to represent whole services. We explore what information can be generated using the technique and how useful it is. We found that the technique helped identify the flow of information, problematic areas, and design opportunities. The prototype was generally well received by the participants. In addition to earning about information, the technique also revealed insights about time and interdependencies of the various parts of the service. Some remarks are also made about when the service walkthrough can be used in the service development process and considerations concerning the fidelity of service walkthroughs.

  • 46.
    Broberg, Maria
    Linköping University, Department of Culture and Communication. Linköping University, Faculty of Arts and Sciences.
    Teckensnitt: Hur svenska bokstavsformgivare har influerats av historiska snitt2012Independent thesis Basic level (degree of Bachelor), 20 credits / 30 HE creditsStudent thesis
    Abstract [sv]

    Syftet är att ge en introduktion till viktiga termer och uttryck inom bokstavsformgivningen samt att undersöka på vilket sätt den historiska bokstavsformgivningen influerat bokstavsformgivare som varit verksamma i Sverige under 1900–talet och fram till idag.

    Utöver syftet har två frågeställningar ställts upp;

    • Vilka termer och uttryck är av stor vikt inom bokstavsformgivningen?
    • På vilket sätt har den historiska bokstavsformgivningen influerat bokstavsformgivare som varit verksamma i Sverige under 1900–talet och fram till idag?

    För att söka svar på syftet och frågeställningarna görs en litteraturbaserad studie. Innan resultatet presenteras behandlas bokstavsformens utveckling, under de senaste 3000 åren, kortfattat. Efter det följer resultatet som tar upp termer och uttryck inom bokstavsformgivningen som är av vikt att känna till för att förstå indelningen i de svenska teckensnittsfamiljer som behandlas i uppsatsen. Sist undersöks också på vilket sätt fem bokstavsformgivare som varit verksamma i Sverige under 1900–talet har influerats av den historiska bokstavsformgivningen. En del av bokstavsformgivarna menar att de söker inspiration i den historiska formgivningen och de menar även att det är viktigt att studera dessa teckensnitt för att kunna formge nya klassiska snitt.

  • 47.
    Börjesson, Karin
    et al.
    Linköping University, Department of Educational Science (IUV).
    Henriksson, Sandra
    Linköping University, Department of Educational Science (IUV).
    Att arbeta med konstverk -ett medel för att nå det aktiva samtalet2000Independent thesis Basic level (professional degree)Student thesis
    Abstract [sv]

    Bilder finns överallt i vår vardag. Barnen upplever mycket av sin omvärld just genom bilder. Därför är det viktigt att barnen får ett eget bildspråk att möta massmediebilden med.

    Syftet med vårt examensarbete har varit att fördjupa våra kunskaper inom området barn och konstverk. Vi fick en positiv erfarenhet av detta under vår utbildning och vi ville ta reda på hur andra pedagoger arbetar med konstverk. Detta för att vi i vårt framtida yrke skall ha en teoretisk bakgrund att luta oss emot. Vi har valt att studera hur och varför några konstpedagoger och lärare arbetar med barn och konstverk. Deras uppfattningar har vi jämfört med läst litteratur. Vi har även tagit upp relevanta delar ur styrdokumenten för grundskolan.

    Genom arbetet med konstverk får barnen använda många olika sinnen och uttryckssätt. Vi har kommit fram till att arbetet med konstverk kan ge barnen ökat självförtroende och därmed bättre förutsättningar för inlärning i andra ämnen. Vi själva, liksom de lärare och konstpedagoger vi har intervjuat, har erfarenhet av att konstbilder stimulerar barn till diskussion. Erfarna konstpedagoger anser att det inte finns någon konst som är för svår eller för ful att ta upp. Det viktiga är att visaren tycker om verket och har en relation till det.

    Genom intervjuer med konstpedagoger och bildintresserade lärare har vi fått olika förslag på hur man kan lägga upp arbetet med barn och konstverk. Gemensamt för alla vi har intervjuat är att de på något sätt använder konstverk som inspirationskälla till barnens egna skapande.

  • 48.
    Cao, Linqi
    Linköping University, Department of Computer and Information Science.
    Developing an experiential design approach to gain understanding about foreign culture: challenges and solutions2019Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    China’s economy is growing. It has been said that “the question like ‘how to do business with Chinese people’ have occupied the minds of international business people who are planning to enter China.” (Fan & Zigang, 2004). Sweden as a country which listed China as its largest trading partner in Asia and a priority country in Sweden's export strategy, has a need to gain understanding about guanxi –an important concept in Chinese business culture. In this thesis, the author will present the development of three exercises inspired by design methods (role play, visualization and customer journey map) which aim to help Swedish business managers to learn guanxi in an experiential way. It includes the challenges the design team went through, how did they solve it and what are the latest version of the exercises looks like. The main challenges presented in this thesis are: how to embed specific knowledge smoothly into exercise; how to set up the role of facilitator(s); and how to increase the level of satisfaction for the users. Those challenges are not only specific to our project, but also could be inspirational for other people (e.g. designers, business culture scholars and so on) who want to create similar exercises or looking for new ways to deliver the knowledge about cross-cultural business communication.

  • 49.
    Cardell, David
    Linköping University, Department of Thematic Studies, Department of Child Studies. Linköping University, Faculty of Arts and Sciences.
    Förhållandet idrott och musik, inte helt klarlagt: Anthony Bateman & John Bale (red) Sporting Sounds: Relationships Between Sport and Music 274 sidor, inb., ill. Abingdon, Oxon: Routledge 2009 ISBN 978-0-415-44367-82009In: Idrottsforum.org, ISSN 1652-7224, no 25 novemberArticle, book review (Other academic)
    Abstract [sv]

    Idrott och musik kan förenas som kulturella uttryck, sida vid sida, i lokala, regionala, nationella eller globala kontexter, framsprungna ur behov av att skapa sammanhang mellan uttrycksformer, eller att förmedla känslor, eller att blott berätta om något som ska hända eller har hänt. Idrott och musik förenas också i modern arenasport där musiken har till uppgift att lägga band på åskådarnas otålighet vid avblåsningar, sidbyten, samt före och efter match. I till exempel konståkning är musiken en oskiljbar del av sporten. Tjänstgörande redaktör var spänd på vad den beställda recensionsboken Sporting Sounds skulle bjuda. Det var också den tilltänkte recensenten, idrotts- och kulturstudieforskaren David Cardell. Möjligen blev båda besvikna. Sporting Sounds (Routledge) är en antologi sammanställd av Anthony Bateman och John Bale, och som antologier plägar så spretar också denna i skilda riktningar, utan, menar vår recensent, den nödvändiga, handfasta sammanhållning och vägledning som man nog förväntar sig av dess redaktörer. Cardell har tagit det oväntade steget att i sin recension inkludera hela innehållsförteckningen, i förmodat syfte att visa på de svårigheter som boken erbjuder en recensent. Vi noterar till vår glädje att en av forumets medarbetare, Dan Porsfelt, bidrar med en förkortad version av den text han publicerade i dessa spalter i september 2005. Ytterligare en forumskribent, Henning Eichberg, medverkar med en text. Däremot letar vi förgäves efter en text av Mike Huggins och Keith Gregson, till exempel deras tidigare publicerade ”Northern Songs, Sporting Heroes and Regional Consciousness, c. 1800-c. 1880”.

  • 50.
    Clasén, Ida
    Linköping University, Department of Culture and Communication.
    Hovmålaren och konstnärsfursten: Representationer av konstnärsrollen i självporträtt av David Klöcker Ehrenstrahl och Anders Zorn2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    : This essay consists of an investigation into the role of the artist as represented in a selection of self-portraits by the artists David Klöcker Ehrenstrahl and Anders Zorn. In accordance with Michael Baxandalls theories regarding the Period Eye, a number of cultural and social circumstances relating to the role of the artist influencing the self-portraits are investigated. From Erving Goffmans dramaturgical perspective the selfportraits are viewed as part of a performance where the role of the artist is acted out. This amounts to an attempt of a nuanced interpretation and a view contemporary to the artists time.

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