liu.seSearch for publications in DiVA
Change search
Refine search result
1234 1 - 50 of 187
CiteExportLink to result list
Permanent link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Rows per page
  • 5
  • 10
  • 20
  • 50
  • 100
  • 250
Sort
  • Standard (Relevance)
  • Author A-Ö
  • Author Ö-A
  • Title A-Ö
  • Title Ö-A
  • Publication type A-Ö
  • Publication type Ö-A
  • Issued (Oldest first)
  • Issued (Newest first)
  • Created (Oldest first)
  • Created (Newest first)
  • Last updated (Oldest first)
  • Last updated (Newest first)
  • Disputation date (earliest first)
  • Disputation date (latest first)
  • Standard (Relevance)
  • Author A-Ö
  • Author Ö-A
  • Title A-Ö
  • Title Ö-A
  • Publication type A-Ö
  • Publication type Ö-A
  • Issued (Oldest first)
  • Issued (Newest first)
  • Created (Oldest first)
  • Created (Newest first)
  • Last updated (Oldest first)
  • Last updated (Newest first)
  • Disputation date (earliest first)
  • Disputation date (latest first)
Select
The maximal number of hits you can export is 250. When you want to export more records please use the 'Create feeds' function.
  • 1.
    Andersson, Hans
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Berggren, ChristianLinköping University, Department of Management and Engineering, Project Innovations and Entrepreneurship. Linköping University, Faculty of Science & Engineering. University of Sussex.
    Kunskapsintegration och innovation i en internationaliserande ekonomi: Slutrapport från ett forskningsprogram2015Collection (editor) (Other academic)
    Abstract [sv]

    Den här skriften presenterar ett urval resultat och texter från forskningsprogrammet ”Kunskapsintegration och innovation i en internationaliserande ekonomi” (Knowledge Integration and Innovation in Transnational Enterprise, KITE) som finansierats av Riksbankens Jubileumsfond i två faser under åren 2007–2015. I programmet har vi analyserat hur företag, speciellt i tekniktunga industrier, påverkas av den allt mer globala konkurrensen om nya produkter och tjänster, hur nya specialiserade kunskaper växer fram och tas tillvara, och hur de kan förenas med existerande kunskapsbas. I denna skrift finns studier på tre olika nivåer: branschnivån, med analyser av innovationsprocesser och kunskapsutmaningar i industriella sektorer; företagsnivån, med skildringar av förändringar i företagens interna organisering av kunskapsbildande processer och undersökningar av nya former för utbyte och samspel mellan företag; samt mikronivån, med undersökningar av samspelet mellan individuella specialister inom företag. Skriften vänder sig både till den intresserade allmänheten och till forskare med annan vetenskaplig bakgrund. Fokus är på internationellt konkurrerande branscher och företag, men analyserna av kunskapens delning och sammanflätning, separation och integration, har bäring också på andra kunskapsintensiva sektorer och verksamheter, från statliga verk till sjukvård.

    En vetenskaplig presentation av programmets forskning under de första fyra åren finns i boken Knowledge Integration and Innovation: Critical Challenges Facing International Technology-Based Firms (redigerad av Berggren, Bergek, Bengtsson, Hobday & Söderlund och utgiven av Oxford University Press 2011). En uppföljande volym, Managing Knowledge Integration Across Boundaries, planeras av samma förlag 2016 (redigerad av Tell, Berggren, Brusoni & Van de Ven). I den medverkar ett antal internationella författare vilket visar kunskapsområdets globala tyngd och intresse. Under programmets drygt åtta år har deltagarna publicerat ett mycket stort antal artiklar, konferensbidrag, bokkapitel och liknande. För dessa hänvisar vi till programmets hemsida www.liu.se/kite.

    Vi har under hela programperioden arbetat intensivt med att diskuteraoch konstruktivt kritisera och utveckla varandras bidrag. Därför har det varit naturligt att denna skrift inbegriper många programdeltagares medverkan. En presentation av samtliga medverkande finns i slutet av denna skrift. Följande KITE-forskare har medverkat i nedan angivna kapitel:

    Hans Andersson (kapitel 4)

    Lars Bengtsson (kapitel 7)

    Marie Bengtsson (kapitel 3)

    Anna Bergek (kapitel 2)

    Christian Berggren (kapitel 1)

    Karin Bredin (kapitel 6)

    Cecilia Enberg (kapitel 5, 7)

    Mattias Johansson (kapitel 4)

    Nicolette Lakemond (kapitel 7)

    Lars Lindkvist (kapitel 3)

    Thomas Magnusson (kapitel 1)

    Camilla Niss (kapitel 6)

    Jonas Söderlund (kapitel 6)

    Fredrik Tell (kapitel 5)

    Vi vill också tacka Jenny Björkman på Riksbankens Jubileumsfond och Makadam förlag för deras engagerade arbete med redigering och produktion av slutresultatet.

  • 2.
    Axelsson, Karin
    et al.
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Faculty of Arts and Sciences.
    Melin, Ulf
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Faculty of Arts and Sciences.
    Citizens’ Attitudes towards Electronic Identification in a Public E-service Context: An Essential Perspective in the eID Development Process2012In: Electronic Government: 11th IFIP WG 8.5 International Conference, EGOV 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings / [ed] Hans J. Scholl, Marijn Janssen, Maria A. Wimmer, Carl Erik Moe, Leif Skiftenes Flak, Springer Berlin/Heidelberg, 2012, p. 260-272Chapter in book (Refereed)
    Abstract [en]

    This book constitutes the refereed proceedings of the 11th IFIP WG 8.5 International Conference, EGOV 2012, held in Delft, The Netherlands, in September 2012. The 23 revised full papers presented were carefully reviewed and selected from more then 80 submissions. The papers are organized in topical sections on foundations; adoption and diffusion; open government and transformation; infrastructure and technology; evaluation; and citizen perspective, social inclusion, and social media. 

  • 3.
    Axelsson, Karin
    et al.
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Melin, Ulf
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Granath, Malin
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    In search of ICT in smart cities: Policy documents as idea carriers in urban development2016In: Electronic government: 15th IFIP WG 8.5 International Conference, EGOV 2016, Guimarães, Portugal, September 5-8, 2016, Proceedings, 2016, Vol. 9820, p. 215-227Conference paper (Refereed)
    Abstract [en]

    This paper explores how policy documents carry and institutionalize smart city ideas from high policy level to concrete policy level in an urban development context. We analyze the national urban development vision for Sweden and documents in a local urban development project in a Swedish city, in order to explore what kind of roles and expectations ICT is given in these documents. We contrast this with views of how social and environmental aspects are discussed in the studied documents. In order to understand and analyze the result we apply the concept of institutional carriers from institutional theory to our findings. Our analysis shows that as carriers of how ICT can contribute to increased sustainabilityin urban development, the policy documents do not function very well. ICT aspects are not put forth by any policy-making actor, neither on national nor on local level. The notion of institutional carriers helped us understand that without a responsible actor focusing on ICT’s role in smart cities, it is easy to forget or lose sight of technology

  • 4.
    Babic, Ankica
    Linköping University, Department of Biomedical Engineering. Linköping University, The Institute of Technology. Univeristy of Bergen, Norway.
    The era of digital and electronic waste2014Conference paper (Other academic)
  • 5.
    Bergqvist, Malin
    Linköping University, Department of Computer and Information Science. Linköping University, Faculty of Arts and Sciences.
    ​Ökad mobilitet, delaktighet och frihet ― IKT-stöd som fyller verkliga behov inom äldreomsorg: Behovskartläggning för kommunikation och information mellan omsorgstagare, närstående och utförare som grund till en gemensam kontaktyta2014Independent thesis Basic level (degree of Bachelor), 12 credits / 18 HE creditsStudent thesis
    Abstract [en]

    Sweden’s population is steadily growing older and while the demand for care of senior citizens is increasing, care givers are forced to cope with diminishing resources in terms of money and qualified staff. Many put hope in new eHealth technology, as a means of raising efficiency and quality in the every day working situation. This thesis aims to study needs regarding communication, information and interaction between care takers, dependants and caregivers in geriatric care, in order to create a foundation upon which an ICT system may be built to fulfill those needs. The results presented are part of a research project focusing on future ICT systems in healthcare. Data was collected through an observational study, group discussions with informants related to care takers, and qualitative interviews with 13 informants who have extensive experience of geriatric care. The results imply there are existing problems that may be avoided by facilitating information sharing between the aforementioned groups. The study also presents some important points of discussion regarding usefulness, clashing needs of different users, and the balance between simplicity of use and system size.

  • 6.
    Bergvall, Malin
    Linköping University, Department of Computer and Information Science. Linköping University, The Institute of Technology.
    Systemförvaltning i Praktiken: en kvalitativ studie avseende centrala begrepp, aktiviteter och ansvarsroller1995Licentiate thesis, monograph (Other academic)
    Abstract [sv]

    Intresset for systemförvaltning har ökat under senare ar, inte minst mot bakgrund av att stora resurser av de totala ADB-kostnaderna anses åtgå till förvaltning av befintliga system. Syftet med den har studien är att undersöka vad systemförvaltning egentligen innebär. Den här studien kan sagas utgöra en grundläggande verksamhetsanalys av systemförvaltningsarbetet med inriktning på andringshantering och dess problembild. Sju fallstudier har genomförts i svenska organisationer som bedriver systemförvaltning. Utifrån dessa fallstudier har begrepp och kategorier genererats med hjälp av ”grounded theory” - ansats. Rapporten bestar av en inledande de] där frågeställningar, forskningsmetod och teoretiska förutsättningar redovisas. Därefter redovisas det empiriska materialet från fallstudien. Resultatet av studien visar att systemförvaltning idag bedrivs främst ADB-inriktat De verksamhetsinriktade aspekterna tillgodoses inte tillräckligt. I rapporten presenteras därför en är- och en bör-definition av systemförvaltning. Ar-definitionen uttrycker hur systemförvaltning bedrivs idag (på ADB-inriktat sätt). Bor-definitionen uttrycker vad systemförvaltning borde vara utifrån en verksamhetsinriktad syn. Systemförvaltningens aktiviteter har identifierats och presenteras i rapporten. Avgränsning mot närliggande aktiviteter görs genom att en ny livscykelmodell for informationssystemarbete presenteras. Ett antal ansvarsroller som är nödvändiga i samband med systemförvaltning har identifierats och presenteras i rapporten.

  • 7.
    Borg, Viktor
    et al.
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Ruusvik, Anders
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Den engagerade användaren av Business Intelligence: En fallstudie om vad som skapar användarengagemang2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Today's market is moving towards becoming more and more globalized, leading to constant changes which are more dynamic and more unpredictable than before. Organizations are pressured to adapt meaning that many will invest in business intelligence. We can identify a problem in that the majority of organizations are not getting the desired effect of their investment in business intelligence. Research have shown that user engagement is considered to be one of the most important factors for a successful business intelligence system. In this qualitative paper we have tried to investigate what creates user engagement and how user engagement looks when using BI systems. In response to the research questions, we conducted a case study on one of Sweden's largest banks, where we interviewed four employees. All employees use the organizational BI system daily, making them suitable candidates for our study. While we could see many similarities, we but also identified some differences between previous literature and our collected data. From this we identified a number of factors and factors for the creation of user engagement. In the conclusion, we discuss what creates user commitment to using BI systems, as well as what similarities and differences we found between literature and our own collected data. We explain our knowledge contribution, which is a set factors we consider affect the creation of user engagement to use the BI system, which we have developed based on our empirical and previous literature in the field.

  • 8.
    Bremstedt Pedersen, Elin
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Att marknadsföra IT med IT: – Utmaningarna med att som svenskt IT-konsultföretag marknadsföra och sälja tjänster med stöd av interna IT-system2015Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    I den här magisteruppsatsen undersöker jag hur ett svenskt IT-konsultföretag använder sitt interna IT-system för att marknadsföra och sälja de IT-baserade konsulttjänster som företaget erbjuder, det vill säga konsultbemanning till olika IT-projekt såsom implementering eller uppgradering av affärssystem. Med marknadsföring menar jag exempelvis proaktiva aktiviteter för att stärka varumärket och med försäljning menar jag till exempel merförsäljning på redan befintliga kunder.Bakgrunden till uppsatsens ämne kommer ifrån identifierade utmaningar med detta från de personer inom företaget som arbetar med marknadsföring och försäljning, exempelvis utmaningen i att följa den allt snabbare utvecklingstakten av IT-system (till exempel nya versioner som släpps) för att vara konkurrenskraftig på den svenska konsultmarknaden.Uppsatsens syfte är dels att undersöka användandet interna IT-system hos ett svenskt IT-konsultföretag för att förbättra det genom konfigurering eller utveckling. Den syftar även till att se över och eventuellt förbättra de verksamhetsprocesser som finns på företaget, det vill säga hur de arbetar med försäljning och marknadsföring, för att bli bättre på att nå rätt kunder inom branschen. Genom detta ämnar även uppsatsen också ge vägledande/rådgivande kunskap till andra svenska IT-konsultföretag till hur de kan åstadkomma detta genom analys av undersökningen som beskrivs ovan.För insamling av empirisk data används en kvalitativ metod med semistrukturerade intervjuer av verksamhetspersoner på ett svenskt IT-konsultföretag. Insamlat material ställs i uppsatsen mot befintliga teorier inom marknadsföring, e-marknadsföring, Sociomaterialitet samt internprojekt, eftersom jag anser att dessa teorier är viktiga komponenter för att uppnå uppsatsens syfte.Resultatet innehåller en rad utmaningar och framgångsfaktorer på hur ett internt IT-system för hantering av marknadsförings- och säljfunktioner i ett svenskt IT-konsultföretag kan anpassas. Utmaningar som identifierats är dels brist på tid, pengar och resurser, intern kommunikation samt ökad konkurrens inom branschen men också ett ökat inflöde av e-mail vilket gör att kampanjutskick via e-email riskerar att försvinna i mängden.De framgångsfaktorer som bör eftersträvas är dels att hålla en långsiktig och god relation till kunden, använda uppföljning och rapportering av kampanjer/säljmöten. Detta tillsammans med att använda en lösningsorienterad försäljning med professionalism och kvalité som ledord i de levererade tjänsterna är viktigt för att nå ut till kunder på marknaden för IT-konsulttjänster i Sverige. Förutom detta har marknadsföringsstrategier såsom Cross-selling och Word-of- mouth identifierats som mest lyckosamma inom branschen, varpå dessa bör eftersträvas.För att upprätthålla bra funktionalitet och rätt strategier för marknadsföring och försäljning av IT-konsulttjänster bör man förvalta även interna funktioner som om de vore IT-system. Kort och gott; Man måste underhålla IT för att sälja IT.

  • 9.
    Cameron, Lachlan
    et al.
    Energy research Centre of the Netherlands (ECN).
    Harms, Natalie
    Energy research Centre of the Netherlands (ECN).
    van Tilburg, Xander
    Energy research Centre of the Netherlands (ECN).
    Gardiner, Ann
    Ecofys, Germany.
    Fridahl, Mathias
    Linköping University, The Tema Institute, Tema Environmental Change. Linköping University, The Tema Institute, Centre for Climate Science and Policy Research . Linköping University, Faculty of Arts and Sciences.
    Davis, Stacey
    Center for Clean Air Policy (CCAP).
    Pitt, Hannah
    Center for Clean Air Policy (CCAP).
    von Luepke, Heiner
    GIZ, Germany.
    Herrmann, Lisa
    GIZ, Germany.
    Zachow, Inga
    GIZ, Germany.
    Day, Thomas
    NewClimate Institute, Germany.
    Röser, Frauke
    NewClimate Institute, Germany.
    Levin, Kelly
    WRI, the USA.
    Vener, James
    UNDP.
    NAMAs and INDCs: Interactions and opportunities2015Report (Other academic)
    Abstract [en]

    Countries representing more than 90 percent of global greenhouse gas emissions and population have submitted intendednationally determined contributions (INDCs) in anticipation of the 21st COP in Paris. In parallel, developing countries are designing at least 152 nationally appropriate mitigation actions (NAMAs) and 13 have secured implementation funding. Connecting these two concepts, more than a third of developing countries communicate a role for NAMAs in their INDCs. 

    It is therefore vital to understand the potential role of NAMAs (here understood as specific actions) with respect to INDCs (which are often broader targets) and vice versa. This paper explores the links between NAMAs and INDCs with regard to various elements central to their implementation, including: access to finance; stakeholder engagement; sustainable development impacts; measurement, reporting and verification (MRV); and institutional frameworks.

    To avoid delaying mitigation action any further, it is important to keep momentum behind NAMAs. They represent one of the few tools at our disposal for countries to undertake mitigation actions, be recognised for these efforts, and mobilise climate finance and investment. The skills and learning on NAMA development can be seen more fundamentally as capacity for the design of bottom-up actions. Attention should be paid now to ensure that this capacity is maintained in the future. To do this, continued attention must be paid to NAMAs in Paris, as a key implementation tool for INDCs and, therefore, a key element of the success of a new global climate agreement.

  • 10.
    Carrara Aste, Joy
    et al.
    Linköping University, Department of Management and Engineering.
    Lind, Kristina
    Linköping University, Department of Management and Engineering.
    Kravhantering i systemutvecklingsprojekt: En nulägesanalys av kravrelaterade risker2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Many IT projects fail and deficiencies in requirements management is often considered to be an underlying cause. Media and various studies continuously stress the importance of this process as it leads to IT-systems that meet user and business needs. This essay aims to take a closer look at problems in requirement management within system development projects; more specifically identify requirement related risks in theory and in practice. Through an illumination of these risks, we strive to increase the reader’s knowledge and awareness, thereby potentially reducing risks related to flawed requirements processes. The requirement related risks were identified through a literature review and qualitative research. The empirical data presented in this study were collected through three semi-structured interviews conducted in three different companies.Three topics, competence, communication/cooperation, and requirement quality, clearly emerged during our analysis. We felt that these areas summed up most of the identified requirement related risks and spanned across the entire requirements management process. Through the identification of these risk areas a clearer picture of what may be the basis for the requirements related risks emerged in the essay.

  • 11.
    Cederling, Ulf
    et al.
    Växjö University, Sweden.
    Ekinge, Roland
    Whirlpool Sweden AB.
    Lennartsson, Bengt
    Linköping University, Department of Science and Technology. Linköping University, The Institute of Technology.
    Taxén, Lars
    Ericsson Utvecklings AB.
    Wedlund, Tommy
    Linköping University, Department of Computer and Information Science. Linköping University, The Institute of Technology.
    A Project Management Model Based on Shared Understanding2000In: Proceedings of the 33rd Annual Hawaii International Conference on System Sciences, 2000, IEEE , 2000Conference paper (Refereed)
    Abstract [en]

    Traditionally in industrial system development, the total project is decomposed into phases. The result from one phase, normally a document or a system component, is passed to the phase(s) to follow. The deliverables from the "phases" are often prescribed in standards or corporate guidelines. This metaphor, where understanding is packaged into documents, has been a cornerstone for our educational systems as well as for organizing engineering or social development projects. It is assumed that the understanding once achieved by the author(s) of the document will be transferred to its reader(s). In three longitudinal case studies of industrial development projects, a new view has evolved. The analysis team develops a capability to answer questions occurring on the fly, rather than writing down answers to initially stated issues. Our aim is to define a model based upon developing and making available shared understanding. The paper presents a survey of the case studies. In a fourth project an embryo of the new system development model is being applied and evaluated.

  • 12.
    Dannapfel, Petra
    et al.
    Linköping University, Department of Medical and Health Sciences, Division of Community Medicine. Linköping University, Faculty of Medicine and Health Sciences.
    Peolsson, Anneli
    Linköping University, Department of Medical and Health Sciences, Division of Physiotherapy. Linköping University, Faculty of Medicine and Health Sciences.
    Nilsen, Per
    Linköping University, Department of Medical and Health Sciences, Division of Community Medicine. Linköping University, Faculty of Medicine and Health Sciences.
    A Qualitative Study of Individual and Organizational Learning through Physiotherapists’ Participation in a Research Project2014In: International Journal of Clinical Medicine, ISSN 2158-284X, E-ISSN 2158-2882, Vol. 5, no 9, p. 514-524Article in journal (Refereed)
    Abstract [en]

    The need for evidence-based practice has been recognized by physiotherapy organizations over the past decades. Earlier studies have documented facilitators and barriers that affect the use and implementation of evidence-based practice. Less is known about what kind of interventions might be useful to implement evidence-based practice. This study explores what physiotherapists learn through participation in a research project relevant to their professional development towards achieving a more evidence-based physiotherapy practice. To what extent this learning was transferred to colleagues for organizational learning is also examined. This study was set in Sweden, where health care is publicly funded. Patients do not need a referral from a physician to consult a physiotherapist. Eleven interviews were conducted with physiotherapists who had participated in a randomized, controlled, multicenter, physiotherapy intervention investigating neck-specific exercise for patients with whiplash disorder. Gadamer’s hermeneutics was used to analyze the data. The physiotherapists described a range of learning experiences from their project participation, including instrumental learning (the concrete application of knowledge to achieve changes in practice) and conceptual learning (changes in knowledge, understanding or attitudes). The research project enabled the physiotherapists to develop new treatment techniques for broader application and extend their competence in techniques already known (instrumental learning). The physiotherapists believed that project participation enhanced their overall competence as physiotherapists, increased their job motivation and strengthened their self-confidence and self-efficacy (conceptual learning). Physiotherapists’ participation in the research project yielded many individual learning experiences, fostered positive attitudes to research and was conducive to achieving a more research-informed physiotherapy practice. Participation was associated with a deeper understanding of the challenges involved in conducting research. The transfer from indi-

  • 13.
    de Graaf, M.
    et al.
    Erasmus MC, Netherlands.
    van Beek, J.
    Erasmus MC, Netherlands; National Institute Public Health and Environm RIVM, Netherlands.
    Vennema, H.
    National Institute Public Health and Environm RIVM, Netherlands.
    Podkolzin, A. T.
    Minist Public Health Russia, Russia.
    Hewitt, J.
    Institute Environm Science and Research, New Zealand.
    Bucardo, F.
    University of Leon, Nicaragua.
    Templeton, K.
    Royal Infirm Edinburgh NHS Trust, Scotland.
    Mans, J.
    University of Pretoria, South Africa.
    Nordgren, Johan
    Linköping University, Department of Clinical and Experimental Medicine, Division of Microbiology and Molecular Medicine. Linköping University, Faculty of Medicine and Health Sciences.
    Reuter, G.
    ANTSZ Regional Institute State Public Health Serv, Hungary.
    Lynch, M.
    Mater Misericordiae University Hospital, Ireland.
    Rasmussen, L. D.
    Statens Serum Institute, Denmark.
    Iritani, N.
    Osaka City Institute Public Health and Environm Science, Japan.
    Chan, M. C.
    Chinese University of Hong Kong, Peoples R China.
    Martella, V.
    University of Aldo Moro Bari, Italy.
    Ambert-Balay, K.
    CHU Dijon, France.
    Vinje, J.
    Centre Disease Control and Prevent, GA USA.
    White, P. A.
    University of New S Wales, Australia.
    Koopmans, M. P.
    Erasmus MC, Netherlands; National Institute Public Health and Environm RIVM, Netherlands.
    Emergence of a novel GII.17 norovirus - End of the GII.4 era?2015In: Eurosurveillance, ISSN 1025-496X, E-ISSN 1560-7917, Vol. 20, no 26, p. 21178-Article in journal (Refereed)
    Abstract [en]

    In the winter of 2014/15 a novel GII.P17-GII.17 norovirus strain (GII.17 Kawasaki 2014) emerged, as a major cause of gastroenteritis outbreaks in China and Japan. Since their emergence these novel GII.P17-GII.17 viruses have replaced the previously dominant GII.4 genotype Sydney 2012 variant in some areas in Asia but were only detected in a limited number of cases on other continents. This perspective provides an overview of the available information on GII.17 viruses in order to gain insight in the viral and host characteristics of this norovirus genotype. We further discuss the emergence of this novel GII.P17-GII.17 norovirus in context of current knowledge on the epidemiology of noroviruses. It remains to be seen if the currently dominant norovirus strain GII.4 Sydney 2012 will be replaced in other parts of the world. Nevertheless, the public health community and surveillance systems need to be prepared in case of a potential increase of norovirus activity in the next seasons caused by this novel GII.P17-GII.17 norovirus.

  • 14.
    Edquist, Charles
    Linköping University, The Tema Institute, Technology and Social Change. Linköping University, Faculty of Arts and Sciences.
    Frihetens Rike i Moderna Tider?: ny teknik i teori, produktion och politik1989Report (Other academic)
  • 15.
    Edquist, Charles
    Linköping University, The Tema Institute, Technology and Social Change. Linköping University, Faculty of Arts and Sciences.
    The realm of freedom in Modern Times?: new technology in theory and practice1989Report (Other academic)
  • 16.
    Ekinge, Roland
    et al.
    Whirlpool Sweden AB.
    Lennartsson, Bengt
    Linköping University, Department of Science and Technology. Linköping University, The Institute of Technology.
    Taxén, Lars
    Ericsson Utvecklings AB.
    Organizational Knowledge as a Basis for the Management of Development Projects2000Conference paper (Refereed)
    Abstract [en]

    This paper presents conclusions from longitudinal case studies on the industrial development of complex systems. The approach is to investigate whether the traditional document based development model can be replaced by on model built upon shared understanding in teams. The need for and use of supporting tools are also discussed

  • 17.
    Goldkuhl, Göran
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Faculty of Arts and Sciences.
    Actability Criteria for Design and Evaluation: Pragmatic Qualities of Information Systems2011In: International Journal of Information Systems and Social Change, ISSN 1941-868X, Vol. 2, no 3, p. 1-15Article in journal (Refereed)
    Abstract [en]

    Information systems actability theory builds on a communicative action perspective on IS. Information systems are seen as instruments for technology mediated work communication. Human actors are communicating (i.e. sending and/or receiving messages) through an information system. Information systems actability emphasises pragmatic dimensions of information systems. The paper presents 19 actability criteria divided into three groups: 1) criteria concerning user-system interaction, 2) criteria concerning user-through-system-to-user communication, and 3) criteria concerning information system’s contribution to workpractice processes. These actability criteria should be possible to use in design and evaluation of information systems.

  • 18.
    Goldkuhl, Göran
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Action research vs. design research: using practice research as a lens for comparison and integration2013In: IT Artefact Design & Workpractice Improvement (ADWI-2013), 2013Conference paper (Refereed)
    Abstract [en]

    Action research and design research are two prominent research approaches in information systems. These two research approach have been claimed to be similar according to several conducted comparisons. There are, however, other claims that they are decisively dissimilar. Some scholars have proposed integrations of these two research approaches, which however show great diversity. These diversities in views of similarities, differences and integration possibilities are the main impetus for this work. This conceptual inquiry takes a new angle in comparing and integrating action research and design research. It uses a third position, the research approach of practice research as a yardstick and integration instrument. Action research and design research are studied and compared using practice research. This comparison has been driven further to a proposed integration within the conceptualisation of practice research. An integrated model of action research and design research is presented and given the label practice research through intervention and design (PR-ID).

  • 19.
    Goldkuhl, Göran
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Design Research in e-Government2013Conference paper (Refereed)
    Abstract [en]

    This paper investigates if design research in e-government should be conducted in some special way compared with standard models for design research. It reviews literature in e-government and design research in order to generate an answer to this research question. The result is affirmative that the policy character of e-government should have consequences for the way that e-government design research is conducted. A tentative e-government design research model, consisting of different activities is formulated. This model consists of the activities: theorizing, policy analysis, workpractice analysis, co-design and co-evaluation of IT artefact and workpractice. One important result from this paper is the formulation of the concept of the policy-ingrained artefact as an important empirical result from e-government design research.

  • 20.
    Goldkuhl, Göran
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    E-government design research: Towards the policy-ingrained IT artifact2016In: Government Information Quarterly, ISSN 0740-624X, E-ISSN 1872-9517, Vol. 33, no 3, p. 444-452Article in journal (Refereed)
    Abstract [en]

    This paper investigates whether design research in e-government should be conducted in some special way compared with standard models for design research. It reviews literature in e-government and design research in order to generate an answer to this research question. The result of this review affirms that the policy character of e-government should determine the way that such design research is conducted. A tentative e-government design research model, consisting of different activities is formulated. This model consists of the following activities: theorizing, policy analysis, workpractice analysis, co-design and co-evaluation of IT artifact and workpractice. Three specific e-government design research principles are formulated: The policy principle, the co-design principle and the theorizing principle. One important result from this paper is the formulation of the concept of the policy-ingrained artifact as an important empirical outcome from e-government design research. A design research case study on social welfare allowances has been used for the generation as well as the validation of the proposed e-government design research model.

  • 21.
    Goldkuhl, Göran
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    From ensemble view to ensemble artefact – An inquiry on conceptualisations of the IT artefact2013In: Systems, Signs & Actions, ISSN 1652-8719, E-ISSN 1652-8719, Vol. 7, no 1, p. 49-72Article in journal (Refereed)
    Abstract [en]

    This paper investigates the notion of an ensemble artefact. This concept is proposed by Sein et al (2011) in their description of the Action Design Research method. This concept is based on the ensemble view of IT artefacts, which is described by Orlikowski & Iacono (2001) together with four other views. The conceptual journey from ensemble view to ensemble artefact is found problematic and is the impetus for a conceptual inquiry conducted in this paper. The conceptual investigation is supported by the use of a case illustration of an IT artefact in the social welfare sector. The different views from Orlikowski & Iacono are analysed and com-pared. The suggested conceptualisation of IT artefacts based on the ensemble view, made by Orlikowski & Iacono, is also analysed. Based on these analyses an alternative view is articu-lated: A communication tool view of IT artefacts. This view is compared with the ensemble view, especially in a design research context. The notion of ensemble artefact is contested, as is the suggested use of it as a main conceptual basis in design research.

  • 22.
    Goldkuhl, Göran
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Faculty of Arts and Sciences.
    Generic Regulation Model – the Evolution of a Practical Theory for E-government2011In: Transforming Government: People, Process and Policy, ISSN 1750-6166, E-ISSN 1750-6174, Vol. 5, no 3, p. 249-267Article in journal (Refereed)
    Abstract [en]

    Purpose - This paper presents a new theoretical model (the Generic Regulation Model - GRM) which is aimed for e-government development. There is a need for such a generic model in order to describe and analyse the regulation that occurs in the interaction between governmental agencies and citizens.

    Design/methodology/approach - This new model has evolved through an action research project/practical inquiry in e-government. The project area was personal assistance to disabled persons. The practical inquiry has comprised generation and application of the GRM model (as a kind of empirical grounding) and also some initial theoretical grounding.

    Findings - In the e-government project there was a need to conceptualize the relations between different governmental agencies and clients. As a response to this need a generic model and a corresponding situational model were developed. The generic model consists of three layers: 1) legislation as general regulation, 2) application of legislation for issuing decisions (= individual rules), i.e. specific regulation, 3) application of general and individual rules in regulated practices. The paper also gives an epistemological account of the evolution of the new GRM model. GRM is considered to be a practical theory and it has evolved through a design-oriented practical inquiry.

    Originality/value – The paper presents this new Generic Regulation Model. The GRM model should be adequate to apply in many e-government situations, since there are often regulation issues at stake. The GRM model should be used in the design and evaluation of e-government applications.

  • 23.
    Goldkuhl, Göran
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    The empirics of design research: Activities, outcomes and functions2013In: 2013 International Conference on Information Systems (ICIS 2013), AIS eLibrary , 2013Conference paper (Refereed)
    Abstract [en]

    Design research (DR) has matured as an important research approach within information systems. It can be seen as a response to the quest of more focus on the IT artefact. Besides the IT artefact, there are other important artefacts to build and study in DR. There are models and prototypes which are produced during information systems development. This paper has investigated the empirics of design research, especially activities and outcomes. Based on a conceptual inquiry of design research literature and two cases of design research, a conceptual clarification of design research empirics has been established. Two cases of public e-service design form the empirical bases for this conceptual development. The empirics of design research (i.e. a design practice) is distinguished from the theorizing part of DR. Empirical data of DR to be used for theorizing consist of produced artefacts, embedded data collection for design and theory-required data collection. Three types of evaluation in DR are distinguished: Embedded evaluation in design activities, explicit formative evaluation with data from use settings and theory-required evaluation in order to assure theoretical validity of results.

  • 24.
    Goldkuhl, Göran
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    The IT artefact: An ensemble of the social and the technical? – A rejoinder: An ensemble of the social and the technical? – A rejoinder2013In: Systems, Signs & Actions, ISSN 1652-8719, E-ISSN 1652-8719, Vol. 7, no 1, p. 90-99Article in journal (Refereed)
    Abstract [en]

    This paper is part of a discourse on the conceptualisation of the IT artefact. It is commentary paper based on the prior papers of Goldkuhl (2013), Silver & Markus (2013) and Purao et al (2013). It especially addresses the issues of how demarcate the IT artefact and how to concep-tualise it in relation to the social and the technical. As a part of this conceptual inquiry, the paper investigates the notion of the artefact. An artefact has always functions and it has always a context where the use of the artefact and its functions is intended to contribute to some goals. As soon as we speak of an artefact, some use context is implied. Based on these premis-es, the paper articulates a view on the IT artefact to be a social artefact. Social does not mean that there are any humans as part of the artefact; humans appear as the users in the implied context of the artefact. Social means that the IT artefact is a semiotic artefact intended for communication between people. The IT artefact is sociotechnical artefact, which means that it is a combined technical and semiotic artefact and the use of it (by a user) implies combined technical and communicative actions. As a consequence of this view the paper also argues for co-design of IT artefact and work context. This is done in opposition to a techno-centric de-sign of the IT artefact, which will imply a restricted design of context purely through artefact design.

  • 25.
    Goldkuhl, Göran
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, The Institute of Technology.
    The research practice of practice research: theorizing and situational inquiry2011In: Systems, Signs & Actions, ISSN 1652-8719, E-ISSN 1652-8719, Vol. 5, no 1, p. 7-29Article in journal (Refereed)
    Abstract [en]

    An approach to practice research is presented. The main ideas of practice research is 1) to consider the empirical field in terms of practices, 2) to develop knowledge through situational inquiries into local operational practices based on problems and needs in such practices and 3) to contribute with abstract useful knowledge to general practice and research community. This means that practice research is research about practices, research from practices, research for practices, research with practices and usually research in practices. Practice research is divided into two closely related sub-practices: situational inquiry and theorizing. Practice research is also related to three target practices/communities: local operational practice, general practice and research community. The paper also contains ontological assumptions (from practice theories) and epistemological assumptions (from pragmatist epistemology). Three examples of practice research are briefly described as illustrations. The main purpose of the paper is to describe the research practice of practice research.

  • 26.
    Goldkuhl, Göran
    et al.
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, The Institute of Technology.
    Eriksson, Owen
    Institutionen för Informatik och Media, Uppsala universitet.
    Persson, Anders
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, The Institute of Technology.
    Röstlinger, Annie
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, The Institute of Technology.
    Offentliggemensamma digitala resurser: Utmaningar i samstyrning och samanvändning inom svensk e-förvaltning (RESONANS slutrapport)2014Report (Other academic)
    Abstract [sv]

    Projekt RESONANS har bedrivits i nära samverkan mellan Linköpings universitet, E-delegationen, Sveriges Kommuner och Landsting (SKL) och Uppsala universitet. Ekonomiskt stöd har erhållits från VINNOVA (dnr 2013-04936). Projektfokus har varit offentlig-gemensamma digitala resurser, dvs sådana IT-resurser som berör flera offentliga förvaltningar. Projektet har drivits av frågor som: Hur sker samstyrning av sådana digitala resurser? Vilka möjligheter och restriktioner finns i samanvändning av digitala resurser? Inom projektet har en bred kartläggningsstudie genomförts över olika offentliggemensamma initiativ. Huvudparten av projektet har utgjorts av diagnostiska fallstudier av utvalda offentliggemensamma digitala resurser. Vi har studerat digitala resurser av olika typer (gemensam webbplats, gemensamma komponenter i webbplatser, gemensamma/likartade back-office system, informationsytbyte mellan förvaltningar). Följande åtta digitala resurser har studerats: 1177 Vårdguiden, ekonomiskt bistånd, e-recept, gemensam gymnasieantagning i Stockholms län, kommunala e-tjänsteplattformar, Ladok, Mina meddelanden/Min myndighetspost, verksamt.se. I projektet har vi analyserat fallstudierna utifrån sju sam-verkansdimensioner. En normativ dimension om mål och värden, en regulativ om regelverk, en relationell om aktörsrelationer och rollfördelning, en performativ om verksamhets-processer och digital funktionalitet, en semantisk om språkbruk (begriplighet och precision), en presentativ om digitala möten och användargränssnitt samt en teknisk om samband mellan digitala resurser/komponenter i digitala landskap. I denna rapport presenteras jämförande tväranalyser av de studerade digitala resurserna utifrån dessa sju samverkans-dimensioner. Utifrån vår analys av dessa samverkansdimensioner har vi formulerat arbetet med att utveckla den sammanhållna e-förvaltningen som en "sjukamp". En sjukamp i grenarna: målstyrning, funktionell lagstiftning, organisering av aktörsrelationer, design av verksamhetsprocesser och digital funktionalitet, språklig tillgänglighet, begriplighet och precision, organisering och design av digitala möten samt arkitektonisk design av digitala landskap.

  • 27.
    Goldkuhl, Göran
    et al.
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, The Institute of Technology.
    Lagsten, Jenny
    Handelshögskolan, Örebro universitet.
    Att lära om innovation i offentlig sektor: Studier i Action Innovation2014Report (Other academic)
    Abstract [sv]

    Intresset för innovation i offentlig sektor ökar på flera fronter. Policymakare talar om innovation i ökad utsträckning. Allt fler konkreta innovationsinsatser genomförs i statliga myndigheter, regioner/landsting och kommuner. Med detta ökande intresse följer behov av både kunskapsutveckling och kompetensutveckling. I denna rapport redovisar vi resultat från ett praktikinriktat forskningsprojekt som har arbetat integrerat med både kunskapsutveckling och kompetensutveckling avseende innovation i offentlig sektor. Under ett år (höst 2013 – vår 2014) har Linköpings universitet och Governo AB tillsammans bedrivit projektet "Action Innovation – gemensamt kunskapsbyggande för stärkt innovationskraft i offentliga verksamheter" med finansiellt stöd från VINNOVA (dnr 2013-02747). I detta projekt har 13 organisationer från offentlig sektor deltagit. Dessa organisationer har deltagit i två samlärandeprogram (under hösten respektive under våren) för att öka sina kunskaper om innovation samtidigt som bidrag till generell kunskaps-utveckling ges. Dessa samlärandeprogram har genomförts med stöd av metoden Action Innovation som utvecklats av Governo i tidigare VINNOVA-projekt. En huvudpoäng i upplägget är att medlemmar från en organisation går ut och studerar hur innovationsarbete går till i en annan organisation. Varje organisation har deltagit med 3-4 personer som då bildat ett undersökningsteam. Processen Action Innovation utgörs av tre gemensamma seminarier och mellanliggande arbete av intervjuer i besökt organisation och därpå följande analys och rapportskrivning. Kunskapsdelning sker på gemensamma seminarier genom "spegling" och dialog. I första undersökningstillfället studeras exempel på en innovation; i det andra studerades förutsättningar för innovationsarbete.

    I forskningsprojektet har ingått att studera användningen av Action Innovation som metod för undersökningar och samlärande. Metoden består av olika kunskapsstöd som bl.a analysmodell, intervjuguide, undersökningsinstruktioner, rapportmall och presentations-mall. Metoden har successivt vidareutvecklats under projektet baserat på empiriska observationer och teoretisk analys. I rapporten beskrivs metoden Action Innovation. Redovisning sker av olika svårigheter och utmaningar som deltagarna haft och som föranlett vidareutveckling av metoden. Artikulering av bakomliggande lärprinciper för Action Innovation görs också. Förslag till fortsatt vidareutveckling av Action Innovation ges. Rapporten avslutas med reflektioner om innovationer i offentlig sektor. Dessa reflektioner har stimulerats av genomförda studier i Action Innovation.

  • 28.
    Goldkuhl, Göran
    et al.
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Lagsten, Jenny
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences. Örebro Universitet.
    In search for an innovation theory: A practical theory for inquiry and co-learning2014Conference paper (Refereed)
    Abstract [en]

    Innovations are usually conceived as new technical products aimed for commercial markets. However, the interest for innovations in the public sector is increasing and accompanying this interest follows a need for deeper knowledge about public sector innovation. A co-learning program among public sector organisations has been carried out in order to enhance innovation knowledge among public administrators. One of the main ideas of this learning program is that members from one organisation study innovation work in another organisation and then share their learnings to all participants of the learning program. In order to conduct such an inquiry the participants have used different innovation concepts structured in an innovation model. This supportive knowledge has been framed as a practical theory (following pragmatist epistemology) in this paper. The paper presents how this practical theory on public sector innovation has been continually improved during the learning program. The practical theory consists of three parts: An innovation concept, a description of the innovation process and the innovation context (internal and external preconditions). The development of the practical theory has been done following principles of multi-grounding (theoretical grounding, empirical grounding and internal grounding).

  • 29.
    Goldkuhl, Göran
    et al.
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Nordström, Malin
    Karolinska Universitetssjukhuset.
    Challenges in IT service management: institution vs. improvisation2014Conference paper (Refereed)
    Abstract [en]

    In many organisations the work of delivering IT services in order to maintain and improve the IT portfolio is a complex task. Different models for IT service management have been developed and they are widely in use. An ITSM model is a way of institutionalising processes, activities and roles of IT service delivery. This research studies the use of an ITSM model (an adaptation of ITIL) in a municipal IT department. A qualitative case study has been conducted. The adapted ITSM model has been investigated and compared with several instances of IT service deliveries. Six cases of IT service deliveries (of both failure and success character) have been studied. This inquiry uses a storytelling approach and a combination of different data sources (workshop discussions, interviews, documents, records and the functionality of used IT artefacts). The analysis of these cases is conducted in a theory-informed way. A conceptual model has been developed describing an ITSM model as an organisational institution manifested in different institutional carriers. Based on rich empirical data we have clarified positive and negative effects of both ITSM model compliance and deviation through improvisation. A dialectical model is developed showing a possible synthesis of ITSM model compliance and improvisation.

  • 30.
    Goldkuhl, Göran
    et al.
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Perjons, Erik
    Stockholm Universitet, Sweden.
    Focus, goals and roles in e-service design – five ideal types of the design process2014In: e-Service Journal, ISSN 1528-8226, E-ISSN 1528-8234, Vol. 9, no 2, p. 24-45Article in journal (Refereed)
    Abstract [en]

    New technology means new opportunities for both the private and public sectors. Serviceoriented solutions based on e-services are no exception. Such solutions can support efficient and flexible collaboration between actors, as well as enable opportunities for the design of new and highly innovative services. However, service-oriented solutions also mean a number of challenges. In order to successfully design e-services, a number of strategic choices have to be made by the service provider organization, such as deciding on the roles to be played by the provider and customers in the design process, and deciding which focus should govern the design. For example, should the e-service design focus on fit into the provider’s IT architecture; should the e-service design focus on fit into the provider’s internal processes; or should the e-service design focus on the interactions with the customers? In this paper, we present five different ideal types of e-service design that can support such choices. The five types differ in their views on the main goals of the e-service design; their views on the service providers’ and customers’ roles and responsibilities in the design process; and their views on the focus of the e-service design process. We also present the benefits and drawbacks of the different ideal types, and describe how real cases of e-service design can be categorized according to these types.

  • 31.
    Goldkuhl, Göran
    et al.
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Röstlinger, Annie
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Intentions for simplicity and consequences of complexity: A diagnostic case study of an e-government portal and its back-office processes2014Conference paper (Refereed)
    Abstract [en]

    The reform agenda for public sector development, including e-government, contains simplification as a pivotal concern. It should be easier for the citizens to interact with different branches of the public sector. Administrative burdens should be relieved through the use of modern IT. One such constituent is egov portals (based on a life-event view) that should simplify for the citizen. This paper presents a diagnostic case study of the Swedish business link portal verksamt.se. Especially, the relations to back-office processes of municipalities have been studied. The results of this study reveal several dysfunctions of these simplification ambitions: Low integration between front-office and back-office IT; cumbersome back-office processes; decreased service to citizens from back-office administrators; a complex IT landscape for the citizens consisting of competing IT systems with redundancies and inconsistencies.

  • 32.
    Goldkuhl, Göran
    et al.
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Röstlinger, Annie
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Inter-organisational e-government: From four levels of interoperability to seven dimensions of co-governance2015Conference paper (Refereed)
    Abstract [en]

    This paper is concerned with inter-organisational information systems (IS) in e-government. Inter-organisational IS are usually considered to establish information exchange between public agencies. However, there may also exist other types of inter-organisational e-government. Different public agencies can cooperate on shared digital resources of diverse kinds (shared websites, shared IT components, shared back-office systems). This paper develops a conceptual framework on four different types of inter-organisational e-government. Study of inter-organisational information exchange is usually made by the aid of the concept of interoperability and the four defined levels of interoperability (legal, organisational, semantic and technical). When broadening the view to other types of inter-organisational e-government, besides information exchange, it is also necessary to broaden the concept of interoperability. This concept is in the paper replaced by the concept of co-governance dimension. A conceptual framework is formulated with seven co-governance dimensions: normative, regulatory, performative, relational, semantic, presentational and technical.

    The four types of inter-organisational e-government and the seven co-governance dimensions are pivotal parts of a conceptual framework within a research project studying eight important digital resources in the Swedish public sector.

  • 33.
    Gottschalk, Petter
    et al.
    Norwegian School of Management BI, Oslo, Norway.
    Holgersson, Stefan
    Police Education and Training Programme, Växjo University, Växjö, Sweden.
    Terje Karlsen, Jan
    Norwegian School of Management BI, Oslo, Norway.
    How knowledge organizations work: the case of detectives2009In: The Learning Organization, Vol. 16, no 2, p. 88-102Article in journal (Refereed)
    Abstract [en]

    Purpose – The purpose of this paper is to conceptualize detectives in police investigations as knowledge workers.

    Design/methodology/approach – The paper is based on a literature review covering knowledge organizations, police organizations, police investigations, and detectives as knowledge workers.

    Findings – The paper finds that the changing role of the detective as a resource influences investigation performance in solving complex and organized crime.

    Research limitations/implications – This exploratory research provides no final conclusions.

    Practical implications – Leadership in police investigations needs to focus on knowledge management among detectives rather than information collection in each criminal case.

    Originality/value – Until this paper, the secretive nature of the detective world has been unexplored by manpower researchers.

  • 34.
    Granath, Malin
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    The Smart City – how smart can ’IT’ be?: Discourses on digitalisation in policy and planning of urban development2016Doctoral thesis, monograph (Other academic)
    Abstract [en]

    Cities are facing many challenges; challenges linked to world-wide trends like urbanisation, climate changes and globalisation. In parallel to these trends, we have seen a rapid digitalisation in and of different parts of society. Cities and local governments have been appointed an important role in overcoming these world-wide challenges, and subsequently, in policy practices digitalisation is perceived as an important dimension in delivering better and sustainable services to its citizens. As a result, the smart city has emerged as a concept and approach to contemporary urban planning and development. There is still no common understanding of the concept and what components and dimensions it covers. However, in all definitions digitalisation constitutes one dimension, but the role and function of it is still not clear.

    In this study I have examined how different stakeholders talk about digitalisation in policy and planning practices of urban development. The aim has been to identify and analyse different repertoires of discourses on digitalisation to advance our knowledge on how goals related to the smart city and digitalisation are put into practice. The results are based on a qualitative and interpretative case study with a social constructionist approach. An analytical framework based on discourse analysis, stakeholder theory and (new) institutional theory has been constructed to analyse the case.

    Main results show that repertoires on digitalisation are limited in both policy and planning of urban development. In these practices, digitalisation is primarily seen as a means or as a communication infrastructure in relation to two city services/functions; i.e. services related to governance and to environment. Results also show that practices of urban planning and development are institutionalised, where different stakeholders’ salience and stakes in urban development and in digitalisation differ, but it is clear that digitalisation is a secondary issue. Implications of these results are that the taken-for-granted discourses in policy and planning practices of urban development limit both practice and research when developing a smart city.

  • 35.
    Gustafsson, Mariana S.
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Reassembling Local E-Government: A study of actors’ translations of digitalisation in public administration2017Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    The digitalisation of society decidedly affects public administration. Swedish public administration has long worked with information technologies for an effective and improved management of public services. But new and increased use of information technologies in society poses new challenges. New demands on information security are increasing, while accessibility and transparency are important priorities in policies on digitalisation in public services. However, the central government’s ambitions and expectations with regard to digitalisation face a slow and hesitant implementation in local governments. There are important differences between municipalities in priorities, local needs, and implementation mechanisms in connection with e-government. In this thesis, I argue there is a need to reconsider the role of governance mechanisms in e-government. There is a need to understand local translations of national policies and technological developments in relation to the goals of more effective and legitimate public administration. The main purpose of this thesis is to analyse tensions that emerge in the implementation of egovernment in local public administration. On the basis of a constructivist and interpretivist approach, I have undertaken two empirical studies. One focuses on municipal administration of education in Linköping. The other focuses on a governance network on digitalisation policy in Östergötland. The studies are presented in four papers. The issues addressed in the papers are further analysed with a focus on four fields of tension, using network governance theory and translation theory. This shows that the implementation of e-government in local public administration is a tension-laden process. The four fields of tension relate to: different logics and dilemmas for adoption and implementation; concerns and ambiguities in a context of unclear organisational and institutional arrangements; concerns and resistance from professional users; and a reassessment of the meaning of security as a reference for the interpretation of information security. I contend that established managerial and evolutionary models of e-government leave important process-related aspects out of the analysis of change in public administration. The contribution of this thesis lies in its description and analysis of the four identified fields of tension. One significant implication of my analysis is that reassembling current  governance mechanisms in local public administration is crucial.

    List of papers
    1. Safe on-line e-services building legitimacy for e- government: A case study of public e-services in education in Sweden
    Open this publication in new window or tab >>Safe on-line e-services building legitimacy for e- government: A case study of public e-services in education in Sweden
    2013 (English)In: eJournal of eDemocracy & Open Government, ISSN 2075-9517, E-ISSN 2075-9517, Vol. 5, no 2, p. 155-173Article in journal (Refereed) Published
    Abstract [en]

    There is an increased use of public e-services integrating citizens into public administration through electronic interfaces. On-line interaction among public organizations and citizens is one core relation in e-government that hereby becomes embedded into daily practices. A safe entry into e-governmental systems is essential for security and trust in the e-governmental systems and schools as well as public services in general. This paper addresses how electronic identification has been used for access to public e-services in schools in a Swedish municipality. This paper draws on a case study of use of ICT platforms in education administration in order to study the implementation of secure login process and factors that may have implications upon trust in-and legitimacy of public e-services at local e-government level. Besides describing the implementation process and analyzing security and organizational arrangements connected to the use of the platform, the paper address the argument that secure identification tools are essential for increased use of e-services and lead to greater legitimacy of the public (e)services. The analysis focuses on information security, organization set-up and potential development of the platforms, contributing with empirical findings and conceptual applications. A key finding was that the organization of identification and access to public e-services seemed highly dependent of the organizational structure of the public schools. The more general implication of the findings was that safe and well organized identification systems that were considered as trustworthy and useful among citizens were essential for increased use of the services and legitimate public e-services in general. 

    Place, publisher, year, edition, pages
    Krems, Austria: Donau-Universitaet Krems, 2013
    Keywords
    local e-government, public e-services, education administration, legitimacy, electronic identification, information security
    National Category
    Public Administration Studies
    Identifiers
    urn:nbn:se:liu:diva-99916 (URN)
    Projects
    Future secure electronic identification - emergence and use of e-identification (FUSe)
    Available from: 2013-10-23 Created: 2013-10-23 Last updated: 2018-06-15Bibliographically approved
    2. Constructing security: reflections on the margins of a case study of the use of electronic identification in ICT platforms in schools
    Open this publication in new window or tab >>Constructing security: reflections on the margins of a case study of the use of electronic identification in ICT platforms in schools
    2014 (English)In: Privacy and Identity Management for Emerging Services and Technologies: 8th IFIP WG 9.2, 9.5, 9.6/11.7, 11.4, 11.6 International Summer School, Nijmegen, The Netherlands, June 17-21, 2013, Revised Selected Papers / [ed] M. Hansen, J.-H. Hoepman, R. Leenes, D. Whitehouse, Springer, 2014, p. 224-236Chapter in book (Refereed)
    Abstract [en]

    This paper addresses how people construct meanings regarding “the concept of security”, based upon the descriptions collected from participants in a case study of the use of electronic identification in ICT platforms in schools. The aim of the paper is to reflect on the concept of security by identifying and analyzing how people build their own understanding of security when using ICT platforms in schools. The analysis identifies three ontological instances of security: security as an ideal state of affairs, security as a value and information security. The analysis also clarifies the difference between the objective and subjective nature of security, as well as the differences between factual and perceived information security. As a result, I raise several research questions concerning “security”, and identify common assumptions with regard to constructing the concept of security. 

    Place, publisher, year, edition, pages
    Springer, 2014
    Series
    IFIP Advances in Information and Communication Technology, ISSN 1868-4238 ; 421
    Keywords
    Security, ontological, epistemological, construction, meaning, empirical
    National Category
    Public Administration Studies Information Systems
    Identifiers
    urn:nbn:se:liu:diva-99931 (URN)10.1007/978-3-642-55137-6_18 (DOI)000342688200018 ()978-3-642-55136-9 (ISBN)
    Conference
    8th International IFIP Summer School on Privacy and Identity Management for Emerging Services and Technologies, 17-21 June 2013, Nijmegen, the Netherlands
    Available from: 2013-10-23 Created: 2013-10-23 Last updated: 2018-01-11Bibliographically approved
    3. Constructing identities: Professional use of eID in public organisations
    Open this publication in new window or tab >>Constructing identities: Professional use of eID in public organisations
    2015 (English)In: Transforming Government: People, Process and Policy, ISSN 1750-6166, E-ISSN 1750-6174, Vol. 9, no 2, p. 143-158Article in journal (Refereed) Published
    Abstract [en]

    Purpose– The purpose of the paper is to reveal how identities are constructed when electronic identification (eIDs) cards are introduced through information systems in public organisations. Design/methodology/approach– Through two case studies, the authors generate rich data on the construction of identities through use of eID within public organisations. The author’s analysis, based on actor network theory, focusses on the translation of eIDs in these two settings. Findings– ID can be viewed as an artefact where the public and private spheres meet. The authors found at least three mixed roles in employees’ use of eID: as a purely private person; as a private person in the work place; and as a professional in the work place. Research limitations/implications– There is a need for further research on how eID is translated into organisational contexts and how institutional settings define the openings for local translation processes. However, the results are based on two small cases, meaning that broad generalisations are difficult to make. Practical implications– EID is so much more than technology. The technical framing of the identification system appears to be subordinated to organisational arrangements and cultures, making it important to apply a socio-technical perspective when working with eID. Originality/value– The empirical cases have offered a unique chance to study implementation and use of eID in two very different public service organisations. The findings illustrate how eID translated into organisational contexts, and how identity management within an organisational setting is linked to the employees’ private and professional roles.

    National Category
    Information Systems, Social aspects
    Identifiers
    urn:nbn:se:liu:diva-120124 (URN)10.1108/TG-11-2013-0049 (DOI)
    Available from: 2015-07-12 Created: 2015-07-12 Last updated: 2018-06-15
  • 36.
    Guyader, Hugo
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    No One Rides for Free!: Three Styles of Collaborative Consumption2018In: Journal of Services Marketing, ISSN 0887-6045, E-ISSN 0887-6045Article in journal (Refereed)
    Abstract [en]

    Purpose – This paper focuses on collaborative consumption; that is, the peer-to-peer (P2P)exchange of goods and services facilitated by online platforms. Anchored in the access paradigm,collaborative consumption (e.g., accommodation rental, ridesharing services) differs fromcommercial services offered by firms (e.g., B2C carsharing). The aim of this study is to examine thenuanced styles of collaborative consumption in relation to market-mediated access practices andsocially mediated sharing practices.Design/methodology/approach – Following the general research trend on mobility services, thecontext of long-distance ridesharing is chosen. Data collection was conducted using participantobservation as peer service provider, 11 ethnographic interviews of consumers, and a netnographicstudy of digital artefacts.Findings – Using practice theory, 10 ridesharing activities were identified. These activities and thenuances in the procedures, understandings, and engagements in the ridesharing practice led to thedistinction of three styles of collaborative consumption: (1) Communal collaborative consumption,which is when participants seek pro-social relationships in belonging to a community; (2)Consumerist collaborative consumption, performed by participants who seek status andconvenience in the access lifestyle; and (3) Opportunistic collaborative consumption, whenparticipants seek to achieve monetary gain or personal benefits from abusive activities.Originality/value – By taking a phenomenological approach on collaborative consumption, thisstudy adds to the understanding of the sharing economy as embedded in both autilitarian/commercial economic system, and a non-market/communal social system. The threestyles of collaborative consumption propose a framework for future studies differentiating P2Pexchanges from other practices (i.e., B2C access-based services, sharing).

  • 37.
    Gäre, Klas
    et al.
    Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Informatik.
    Melin, Ulf
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Faculty of Arts and Sciences.
    Sociomaterial actors in the assimilation gap: a case study of web service, management and IT-assimilation2013In: Information Systems and E-Business Management, ISSN 1617-9846, E-ISSN 1617-9854, Vol. 11, no 4, p. 481-506Article in journal (Refereed)
    Abstract [en]

    This paper investigates the conditions for the assimilation of information systems (IS) and information technology (IT) in organizations and the influence of various actors in the organization and eBusiness context. To do so it draws on the literature on assimilation gap, sociomateriality and infrastructure together with a study of implementation and use of information and communication technology in and among organizations in a Swedish region. There were substantial investments in web infrastructure made on a regional level and the focus of this study is how the investments were transformed and assimilated in practices, relations and communication. Based on the empirical data from the case study, the paper extends the assimilation process into interplay among actors in organizations contexts. It describes organizations' strategies for coping with their needs for information and the actors in these processes. Two categories of actors are identified, sensemaking and sensegiving actors, as most important in assimilation of IS/IT in organizations. A sociomaterial perspective gives guidance and a better understanding of the assimilation process in terms of knowledge and interpretative frames, and how assimilation involves identity construction and negotiations among sensemaking and sensegiving actors. The contribution of this paper is a better understanding of the context of assimilation and adaptation of IT in organizations' business processes, and steps to be taken to improve readiness.

  • 38.
    Göbel, Hannes
    Linköping University, Department of Management and Engineering. Linköping University, Faculty of Arts and Sciences.
    IT Service Management: Designprinciper för Informationssystemsartefakter2014Licentiate thesis, monograph (Other academic)
    Abstract [sv]

    "Kunden är idag nöjdare"

    "Antalet kritiska fel i produktion har markant minskat"

    ”Vi har nått en högre kapacitetsnivå för flera processer”

    "Bättre kostnadskontroll för helheten samt för respektive  förvaltningsobjekt"

    "Ramverket mottogs bland medarbetarna på ett positivt sätt och kommer att hjälpa oss att arbeta mer effektivt”

    "Fått bättre kvalitet på data vilket ger möjlighet till bättre uppföljning och genomförande av proaktiva åtgärder"

    Citaten ovan vittnar om att det 36 månader långa forskningsprojekt som legat till grund för resultatet i avhandlingen har varit lyckat. Ytterligare ett bevis för framgången var att projektet blev tilldelat ”Årets IT Service Management Projekt” år 2013 med motiveringen att projektet på vetenskapliga grunder har arbetat för att effektivisera IT Service Management sektorn. Priset utdelades av den ledande internationella medlemsföreningen inom ITSM; itSMF. Men vad handlar då denna positiva respons om? Svaret är IT Service Management (ITSM) vilket är ett relativt nytt koncept där IT hanteras och levereras i form av kund- och processorienterade tjänster.

    Möjligheterna att fullt ut dra nytta av den samlade kunskapen inom ITSM-området är dock inte helt oproblematisk. Detta gäller framförallt för små och medelstora företag (SMF) som betraktar sig som IT-tjänsteleverantörer. Den främsta anledningen till detta är att befintliga stöd på marknaden, som avser att bistå organisationer med att leverera effektiva tjänster, inte är designade efter de förutsättningar som SMF besitter. Detta innebär att det finns en brist på goda stöd för denna stora grupp att skapa tjänster av hög kvalitet på ett kostnadseffektivt sätt. Detta kan leda till onödigt höga kostnader, minskad konkurrenskraft och minskade vinstmarginaler för organisationerna.

    Ett forskningsprojekt vid Högskolan i Borås har under tre år utvecklat ett ramverk som syftar till att stödja SMF i sitt arbete med att effektivisera sina tjänsteleveranser. Ramverket består av metoder, modeller och IT-artefakter. Syftet med avhandlingen är att beskriva arbetet med dessa artefakttyper samt att presentera kunskapsbidrag bland annat i form av designprinciper. Designprinciperna syftar till att underlätta och stödja utvecklingen av ITSM-relaterade informationssystemartefakter (IS-artefakter) för SMF. Den forskningsmetod som använts har varit en variant av Action Design Research (ADR). Forskningsmetoden hanterar utveckling, intervention och utvärdering av artefakter och ligger inom ramen för Design Research (DR). Bidraget i avhandlingen relaterar därför till de dubbla uppgifterna i DR: 1) kunskapsbidrag riktade till forskarsamhället och 2) kunskap som är riktat till praktiker. De kunskapsbidrag som presenteras för forskarsamhället utgörs främst, men är inte begränsade till, designprinciper och förfining av de teorier som legat till grund för designprinciperna. Bidraget till praktiker utgörs främst av, men är inte begränsade till, de olika typer av IS-artefakter som designats och utvärderats under studien.

  • 39.
    Hedström, Karin
    et al.
    Örebro University, Sweden.
    Karlsson, Fredrik
    Örebro University, Sweden.
    Kolkowska, Ella
    Örebro University, Sweden.
    Social action theory for understanding information security non-compliance in hospitals: The importance of user rationale2013In: Information Management & Computer Security, ISSN 0968-5227, E-ISSN 1758-5805, Vol. 21, no 4, p. 266-287Article in journal (Refereed)
    Abstract [en]

    Purpose – Employees' compliance with information security policies is considered an essential component of information security management. The research aims to illustrate the usefulness of social action theory (SAT) for management of information security.

    Design/methodology/approach – This research was carried out as a longitudinal case study at a Swedish hospital. Data were collected using a combination of interviews, information security documents, and observations. Data were analysed using a combination of a value-based compliance model and the taxonomy laid out in SAT to determine user rationality.

    Findings – The paper argues that management of information security and design of countermeasures should be based on an understanding of users' rationale covering both intentional and unintentional non-compliance. The findings are presented in propositions with practical and theoretical implications: P1. Employees' non-compliance is predominantly based on means-end calculations and based on a practical rationality, P2. An information security investigation of employees' rationality should not be based on an a priori assumption about user intent, P3. Information security management and choice of countermeasures should be based on an understanding of the use rationale, and P4. Countermeasures should target intentional as well as unintentional non-compliance.

    Originality/value – This work is an extension of Hedström et al. arguing for the importance of addressing user rationale for successful management of information security. The presented propositions can form a basis for information security management, making the objectives underlying the study presented in Hedström et al. more clear

  • 40.
    Hellquist, Fredrik
    et al.
    Örebro University, Sweden .
    Ibrahim, Samir
    Örebro University, Sweden .
    Jatko, Robin
    Örebro University, Sweden .
    Andersson, Annika
    Örebro University, Sweden .
    Hedström, Karin
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences. Örebro University, Sweden .
    Getting their Hands Stuck in the Cookie Jar - Students’ Security Awareness in 1:1 Laptop Schools2013In: International Journal of Public Information Systems, ISSN 1653-4360, Vol. 9, no 1, p. 1-18Article in journal (Refereed)
    Abstract [en]

     This paper presents results from an ongoing research project studying schools that have implemented oneto- one-laptops (1:1). The research is interpretative and builds on interviews and survey-responses from students and teachers in two public 1:1 schools in Sweden. We are focusing on the students’ security awareness and compliance by researching into whether the students in 1:1 schools comply with the school’s information security policy (ISP). Theoretically, a security awareness perspective is drawn up based on three parts - formal, cognitive and behavioral awareness - that should be in parity with each other. This means that the students’ psychological perception and actual behavior should be in parity with the schools’ ISP. Our findings show that the schools have communicated their ISPs well and that the students’ security awareness in most areas is equivalent to the schools’ ISPs. However, we also found many instances where  it was not the case that the formal, cognitive and behavioral security awareness were in parity with each other. In the analysis of the students’ behavioral security awareness we found that despite the fact that they were aware of the rules they occasionally violated them –  most notably when file-sharing and th downloading of software were involved. We conclude by arguing that non-compliance can only be understood based on an understanding of the students’ underlying reason for following or not following the policies and regulations, and that in order to create a secure information environment, school manager must talk to the students to understand their reasoning. In a situation where 1:1 is spreading rapidly amon schools, studies regarding students’ security awareness and behavior are urgent, but so far the field is under-examined.

  • 41.
    Holgersson, Jesper
    et al.
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences. University of Skövde, Sweden.
    Lindgren, Ida
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Melin, Ulf
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Axelsson, Karin
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    NOT ANOTHER NEW WINE IN THE SAME OLD BOTTLES: MOTIVATORS AND INNOVATION IN LOCALGOVERNMENT E-SERVICE DEVELOPMENT2017In: Proceedings of the 25th European Conference on Information Systems (ECIS), Association for Information Systems, 2017, p. 691-702Conference paper (Refereed)
    Abstract [en]

    E-services hold the potential to innovate how the public sector operates, and to increase the transparencyof public services. Numerous research initiatives have illustrated the innovation power of eservices;with new technology and new solutions to existing problems. Research on this topic also emphasizesthat in order for public e-services to reach their full potential, they need to be designed in away that users find useful and beneficiary. Interestingly, in practice, only fragments of this claimedinnovation seem to take place. Today, most public e-services launched are merely electronic versionsof existing services with no, or very low, degree of innovation. In this paper, we analyse empirical datafrom local government e-service providers. The aim is to explore the current practices in local governmente-service development with respect to how aspects related to innovative and high quality serviceprovisioning are handled. In doing so, we analyse what basic motivators there are for local governmentsto offer e-services in the first place, and how such motivators influence innovation in localgovernment e-service development. The analysis concludes that local governments are facing a challengingsituation in terms of a general lack of resources regarding time, competence, and skills, aswell as a dispersed user segment where needs and wills often are hard to grasp. Furthermore, localgovernments are facing conflicting interests and agendas. At the end of the day, the heights of innovationare then hard to achieve. We call for further research on the applicability of previous researchfindings in other research areas in order to promote more innovative e-service provisioning.

  • 42.
    Holgersson, Stefan
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    How the use of ICT can contribute to a misleading picture of conditions: A five-step process2015In: Interdisciplinary Journal of Information, Knowledge, and Management, ISSN 1555-1229, E-ISSN 1555-1237, Vol. 10, p. 193-215Article in journal (Refereed)
    Abstract [en]

    This paper contributes to the limited research on roles ICT can play in impression-management strategies and is based on case studies done in the Swedish Police. It also gives a theoretical contribution by adopting a holistic approach to explain how ICT can contribute to giving a misleading picture of conditions. Output generated by ICT has nowadays a central role in follow-up activities and decision-making. Even if this type of output, often in colourful, presentable, graphical arrangements, gives the impression of being accurate and reliable there is a risk of defective data quality. The phenomena can be described as a process divided into five steps. The first step is about how the data is generated and/or collected. The second step is linked to how the data is registered. The third step is about the output generated from the ICT-systems. The fourth step is how the output of ICT is selected for presentation. The fifth step concerns how output generated by ICT is interpreted. This paper shows that ICT can easily be used in impression-management strategies. For example, that personnel take shortcuts to affect the statistics rather than applying methods that may give the desired effects.

  • 43.
    Holgersson, Stefan
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    How the use of ICT can contribute to the use of impression-management strategies in a public organisation2015Conference paper (Refereed)
  • 44.
    Holgersson, Stefan
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Polisen bakom kulisserna2014Book (Other (popular science, discussion, etc.))
  • 45.
    Holm, Anders
    Linköping University, Department of Management and Engineering, Commercial and Business Law. Linköping University, Faculty of Arts and Sciences.
    Några ansvarsfrågor avseende aktörer, i synnerhet frivilliga, som deltar i räddningsinsatser2016Report (Other academic)
    Abstract [sv]

    I samband med allvarliga olyckshändelser är det viktigt att räddande åtgärder snabbt sätts in. Eftersom befolkningen i Sverige är ojämnt fördelad är det en utmaning att upprätthålla ett tillfredsställande och likvärdigt skydd över hela landet. Det är förenat med svårigheter att i praktiken organisera en effektiv och heltäckande räddningstjänst samt ambulansverksamhet. Det har de senaste åren gjorts olika försök att förbättra möjligheterna till snabbare hjälp i framför allt glesbygdsområden. Som en följd av detta finns det numera nya aktörer i närområdet som kan vidta vissa basala åtgärder för att därigenom förhoppningsvis kunna rädda liv samt värdefull egendom från att förstöras. I dessa försöksverksamheter, försöker samhället och enskilda hantera räddningsinsatser samt skydd mot olyckor på ett mer effektivt sätt än tidigare. I ett av försöken samverkar offentliga organisationer med varandra – med befintliga resurser – genom s.k. sambruk, i en annan försöksverksamhet involveras lokala företag samt privatpersoner på olika sätt i räddningsinsatser.

    De i rapporten beskrivna privatpersonerna benämns trygghetspersoner eller förstärkta medmänniskor.  Dessa frivilliga ställer upp för att rädda och hjälpa andra, men de har ett förhållandevis svagt skydd i den mån det uppstår skador i samband med en räddningsinsats. Dessa frivilliga riskerar att skada sig själva eller sin egendom vid en insats. De riskerar även att bli skadeståndsskyldiga mot den person som de uppfattat som nödställd och/eller annan skadelidande i den mån trygghetspersonen orsakat skadan genom vårdslöshet i samband med räddningsinsatsen.

    Initiativen med nytillkomna räddande aktörer har skapats inom de befintliga rättsliga regleringarna,  utan stöd av någon särskilt anpassad lagstiftning. Generellt betraktat saknas lagstiftning i Sverige angående olika frivillighetsinitiativ. Av den i rapporten beskrivna rättsutredningen torde vi kunna dra slutsatsen att lagstiftaren, med något undantag, inte ansett det nödvändigt att reglera olika former av frivilligarbeten. Det senare kan vara positivt i och med att det öppnar för möjligheter till nya initiativ. En sannolik nackdel med att frivillighetsverksamheten är oreglerad är att de personer som, likt de ovan beskrivna trygghetspersonerna, gör en insats för sina medmänniskor måste bära en betydande egenrisk för uppkomna skador. En metod att stärka skyddet för denna grupp med frivilliga vore att förbättra deras försäkringsskydd.

  • 46.
    Holm, Tua
    et al.
    Östergötland County Council, Linköping, Sweden.
    Norr, Anders
    Östergötland County Council, Linköping, Sweden.
    Karlsson, Daniel
    Linköping University, Department of Biomedical Engineering, Medical Informatics. Linköping University, Faculty of Science & Engineering.
    Nyström, Mikael
    Linköping University, Department of Biomedical Engineering, Medical Informatics. Linköping University, Faculty of Science & Engineering.
    Lessons learned from starting to implement SNOMED CT2014Conference paper (Other academic)
    Abstract [en]

    National eHealth – the strategy for accessible and secure information in health and social care – is a Swedish initiative aiming at improving information management within the healthcare and social services sector. SNOMED CT is one tool in this strategy. To gain experience from SNOMED CT implementation, the National Board of Health and Welfare (host of the National Release Center of SNOMED CT) funded a number of pilot projects during 2013. Our project was one of these, focusing on facilitation of information sharing by using SNOMED CT in two application areas as described below. Furthermore, the project initiated a dialog with the EHR vendor concerning future SNOMED CT implementation.

    One area was transfer of discharge summaries from hospital care at Östergötland County Council to municipal home care. A discharge summary consists of a template with encoded headings, associated free text fields, and instructions about intended content. These headings were mapped to SNOMED CT.

    The other area was transfer of information from the EHR system at hospitals in three counties to the Swedish Stroke Register, a national quality register. The specification of information requested by the register was analyzed. Then, an EHR template was outlined, taking into account the clinical stroke process requirements, quality register requirements, and the information model of the EHR system. The draft template was based on mappings to SNOMED CT to facilitate a mutually agreed template. That means a template common for the three county councils, as well as information transfer to the register, and at the same time reduce the need for double documentation, information searching and other manual routines.

    Lessons learned include that mapping EHR template components and other EHR objects to SNOMED CT concepts holds potential benefits, regardless of whether one’s EHR system can handle mappings. Mapping activities may aid review and management of existing and development of new templates. Furthermore, mappings may be used as a common point of reference when information is shared. Mapping ambiguous template headings to SNOMED CT concepts was found to be time consuming and uncertain and mapping seems to be most useful when EHR contents are structured. These mapping source prerequisites imply that existing documentation practice needs to be revised and that organizations must support end users in that process. The project also concluded that mappings would be even more advantageous if EHR systems can handle mappings of different objects types. Organizations also need to allocate adequate resources for managing its own mappings as well as contributing to the development of SNOMED CT as such.

    Finally, the project found that training of mapping personnel benefits from integrating theoretical instruction and practical use of SNOMED CT, and that finding the correct concept in SNOMED CT calls for clinical expertise in order to be successful.

  • 47.
    Hucikova, Anezka
    et al.
    University of Bergen, Norway.
    Babic, Ankica
    Linköping University, Department of Biomedical Engineering, Medical Informatics. Linköping University, Faculty of Science & Engineering. University of Bergen, Norway.
    Overcoming Constraints in Healthcare with Cloud Technology2016In: UNIFYING THE APPLICATIONS AND FOUNDATIONS OF BIOMEDICAL AND HEALTH INFORMATICS, IOS PRESS , 2016, Vol. 226, p. 165-168Conference paper (Refereed)
    Abstract [en]

    Transitioning enterprise operations to the cloud brings a variety of opportunities and challenges. Such step requires a deep and complex understanding of all elements related to the technology as well as defining the manner in which specific cloud challenges can be dealt with. To provide a better understanding of these opportunities and challenges within healthcare, systematic literature overview and industrial cases review is used. Results of the two methods show interconnection between cloud deployment advantages and constrains. However, healthcare case studies provide interesting insights emphasizing cloud complexity and superposition which seems to balance organizational limitations.

  • 48.
    Hultgren, Göran
    et al.
    Dalarna University, Sweden.
    Goldkuhl, Göran
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    How to research e-services as social interaction: Multi-grounding practice research aiming for practical theory2013In: Systems, Signs & Actions, ISSN 1652-8719, E-ISSN 1652-8719, Vol. 7, no 2, p. 104-120Article in journal (Refereed)
    Abstract [en]

    This research on e-services represents a move away from a techno-centric view of e-service to seeing them as embedded in social interaction. The consequences of this focus shift are de-scribed in relation to how to conduct such research. The research approach of a large research endeavour, ranging over several years, is described. The research is characterised as practice research with the purpose of creating abstract knowledge aiming for both the practice field (general practice) and for researcher communities (as an addition to scientific body of knowledge). The knowledge result from this practice research has been given the form of a practical theory of e-services, with the intention to be useful for both practitioners and re-searchers. A practical theory is aimed to be useful in investigating and managing some phe-nomenon. The e-service research has also applied the epistemological strategy of multi-grounding. Multi-grounding means a combination of empirical, theoretical and internal grounding. The research principles of practice research, practical theory and multi-grounding are described. How these principles are applied in the e-services research is elaborated. Expe-riences from the use of this research approach are accounted for.

  • 49.
    Hultman, Erik
    et al.
    Linköping University, Department of Management and Engineering, Information Systems.
    Kangasniemi, Jerri
    Linköping University, Department of Management and Engineering, Information Systems.
    Molnets popularitet i organisationer trots kända risker: En fallstudie om vilka faktorer som motiverat en organisation att övergå till molnet som IS-infrastruktur2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Antalet företag som använder någon form av molnbaserade affärssystem växer ständigt och molnbaserade tjänster innebär ofta stora ekonomiska fördelar kontra ett traditionellt affärssystem, i och med att det dramatiskt minskar kostnader i form av stora investeringar såsom hårdvara och infrastruktur. Molnbaserade system är dock inte utan kontroverser med, i media, välrapporterade attacker som skett de senaste åren där stora företag som Apple, Target, Home Depot, Sony och det amerikanska skatteverkets (IRS) molnbaserade system varit måltavlor. Därför har vi i den här interpretativa fallstudien valt att undersöka vad som påverkat en organisations beslut av övergå till en molnbaserad infrastruktur, trots de risker som förknippas med detta. Fallstudien är utförd hos PostNord, som i skrivande stund är i fas att övergå till en molnbaserad infrastruktur och vi har undersökt vilka fördelar hos en molnbaserad infrastruktur som är de viktigaste för PostNord, varför just dessa fördelar är viktiga och vilka risker som tagits i beaktande kring en molnbaserad infrastruktur inför beslutet. Vi har undersökt vad som ligger till grund för beslutet, med en risk-belöningdiskussion, och med hjälp av institutionell organisationsteori dragit slutsatser kring de bakomliggande beslutsprocesserna som påverkat beslutet. Syftet med arbetet har därmed varit att med hjälp av en kvalitativ fallstudie och datainsamling (via halvstrukturerade, kvalitativa intervjuer), och genom att tematiskt analysera det empiriska materialet, fastställa vilka faktorer som varit betydande inför övergången till en molnbaserad infrastruktur. Efter genomförd studie har vi funnit att det som drivit beslutsprocesserna har varit att möjliggöra reduktioner av kostnader för IT, ökad flexibilitet i IT-driften, att molnleverantörer kan erbjuda bättre säkerhet och att molntjänstemarknaden har hunnit mogna varpå det är lättare för organisationer att träffa gynnsamma avtal. Vi har även funnit att det framför allt varit två styrande isomorfer som bidragit till beslutet; den normativa och den styrande isomorfen: att exekutivt ansvariga fattar beslutet att en förändring mot molnstruktur är strategiskt nödvändig, samt att marknaden ställer krav som nödvändiggör förändringen. 

  • 50.
    Hultman, Glenn
    Linköping University, Department of Behavioural Sciences and Learning, Education, Teaching and Learning. Linköping University, Faculty of Educational Sciences. Linköpings universitet.
    Leadership and Learning in-between Politics and PracticeManuscript (preprint) (Other academic)
    Abstract [en]

    This article reports on a study of leadership and learning processes in a complex environment. It concerns the interspaces where politics meets administration, towards the “flows and interaction in multi-organisational contexts”. A study of processes in the overlap between the political intentions and their practical realisation, between political actions and everyday leadership. In this case the relationship between politicians, board administration and principals i. e. a triad.

    An ethnography of a structure in a municipal within the educational/school area, primary and secondary level. Participant observation in two such triads in a larger municipal in southern Sweden over a year every week, most of the days in each week. And interviews during the process and at the end.

    The study is composed of an active engagement from the participants in the study, being perceived as co-constructors in the research process. An interview does not merely become a “collection of data” with feed-back, but informants are parties in a knowledge-creation conversation, to a certain extent a reciprocal process.

    This way of “seeing” leadership has not been studied frequently. Yet some researchers, have studied aspects of these triads and contributed with interpretations of use for this study. I make the assumption that it can be productive to see an actor’s learning and creation of meaning in terms of “hard data and evaluations” and/or “interactions and encounters”. In the triad, this actor is part of a system that comprises the other actors in the triad. A complex system of meaning-making processes is created, and research shows that it is the “interaction”-dimension that dominates the work of leaders. This system can be understood in terms of relations, negotiations and loose-couplings as a manifestation of cultures. I suggest that leadership can be understood as “The Art of Leading Others who Lead Themselves”. It is in that “relationships” politics and leadership are enacted.

1234 1 - 50 of 187
CiteExportLink to result list
Permanent link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • oxford
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf