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  • 1.
    Eriksson, Owen
    et al.
    Uppsala University, Sweden .
    Goldkuhl, Göran
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Preconditions for public sector e-infrastructure development2013In: Information and organization, ISSN 1471-7727, E-ISSN 1873-7919, Vol. 23, no 3, p. 149-176Article in journal (Refereed)
    Abstract [en]

    Interoperability in e-government has been recognized as a key factor in the quest of administrations at national, local and international level to achieve the provision of one-stop services to citizens and businesses. Interoperability in e-government should enable efficient information exchange between applications from different agencies with the help of IT-services. Interoperability in networked IT-service delivery is accomplished by e-infrastructures. However, knowledge of how to develop e-infrastructures in the public sector is still limited. In this paper we report a design science case study of the initial stage of the design of a public sector e-infrastructure in the social welfare sector, especially addressing the bootstrap problem, i.e. the initial problem of starting-up the development of an e-infrastructure. Six types of preconditions for the development of the e-infrastructure are examined and explained: legal, economical, organizational and the installed base of the as-is e-infrastructure consisting of technical, informational and contractual preconditions. From a design and action oriented perspective we claim that a basic understanding of the design context, within which the six types of preconditions have to be analyzed and understood, are essential for e-infrastructure development in an e-government context. The paper highlights the fundamental role of regulations as a precondition for the design, and the fundamental role of lawyers as designers of e-infrastructures in the public sector.

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