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  • 1.
    Askenäs, Linda
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Computer and Information Science, EISLAB - Economic Information Systems.
    Westelius, Alf
    Linköping University, The Institute of Technology. Linköping University, Department of Computer and Information Science, EISLAB - Economic Information Systems.
    An Emotional analysis of an ERP system implementation2004In: The roles of IT: studies of organising when implementing and using enterprise systems / [ed] Peter Aronsson, Linköping: Linköpings universitet , 2004, p. 131-182Chapter in book (Other academic)
  • 2.
    Askenäs, Linda
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Computer and Information Science, EISLAB - Economic Information Systems.
    Westelius, Alf
    Linköping University, The Institute of Technology. Linköping University, Department of Management and Engineering.
    Five Roles of an Information System: A Social Constructionist Approach to Analysing the Use of ERP Systems2003In: Informing Science: The International Journal of an Emerging Transdiscipline, ISSN 1547-9684, E-ISSN 1521-4672, Vol. 6, p. 209-220Article in journal (Refereed)
    Abstract [en]

        This paper presents a novel way of thinking about how information systems are used in organisations. Traditionally, computerised information systems are viewed as objects. In contrast, by viewing the information system as an actor, the understanding of the structuration process increases. The user, being influenced by the ERP (Enterprise Resource Planning) system and giving it an actor role, thereby also confers agency on the ERP system; through its very use it influences actions and thus also the structure. Based on a case study of ERP use in an ABB company over a decade, five different roles played by the ERP systems were identified. The ERP systems acted as Bureaucrat, Manipulator, Administrative assistant, Consultant or were dismissed (Dismissed) in the sense that intended users chose to avoid using them. These terms are defined in the full text. The purpose of this approach here is not to -animate- the information systems, to give them life or a mind of their own, but rather to make explicit the socially constructed roles conferred on them by users and others who are affected by them. On this basis, it is possible to suggest how the roles can help us open up new areas of exploration concerning the fruitful use of IT.

  • 3. Brytting, Tomas
    et al.
    Södergren, Birgitta
    Westelius, Alf
    Linköping University, The Institute of Technology. Linköping University, Department of Management and Engineering.
    Westelius, Ann-Sofie
    Drömmen om ett rimligare arbetsliv2002In: En rimligare värld, Örebro: Libris , 2002, p. 142-167Chapter in book (Other (popular science, discussion, etc.))
    Abstract [sv]

       

  • 4.
    Brytting, Tomas
    et al.
    Etikakademin.
    Westelius, Alf
    Linköping University, The Institute of Technology. Linköping University, Department of Computer and Information Science, EISLAB - Economic Information Systems.
    Westelius, Ann-Sofie
    Förnuft och känsla - om organisering för att må bra2004Book (Other (popular science, discussion, etc.))
  • 5.
    Brytting, Tomas
    et al.
    The Institute of Organisation and Worklife Ethics, Ersta Sköndal University College,Stockholm.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Westelius, Ann-Sofie
    Moral Space hb.
    Meaning, Authority, Rationality and Care as “MARCs” of sustainable organisations2008In: Managing in the Pacific Century, 2008, p. 1-17Conference paper (Refereed)
    Abstract [en]

    In this article, we present MARC, a model for assessing – and improving – the health of organisationsfrom a humanistic point of view. It is a part of the quest for sustainability, currently a main theme inorganisations. The components of MARC: Meaning, Authority, Rationality, and Care, are four aspectsthat are all needed, and need to be in balance in an organisation, to provide a work situation wherepeople can sustainably thrive rather than be damaged and consumed for the sake of the organisation.Implications of the model are discussed. A conclusion is that trust is central to this healthy balance.This presents a real challenge for sustainability, as trust takes time to build – but can quickly beerased.

  • 6.
    Cöster, Mathias
    et al.
    Uppsala universitet, Sverige.
    Ekenberg, Love
    Stockholms universitet.
    Gullberg, Cecilia
    Uppsala universitet, Sverige.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Industrial Economics. Linköping University, Faculty of Science & Engineering.
    Wettergren, Gunnar
    Stockholms universitet, Sverige.
    Organisations, Processes, Decisions: Strategies for a Digitised Century2020Book (Other academic)
    Abstract [en]

    Amazingly, many still believe that introducing automation and information systems in various forms is enough to make their operations more efficient. The outcomes of such actions often become very costly. One reason for this misconception is that the technical design is a sidetrack in the context of an organisation. Instead, the real issue is understanding your goals and your organisation. This book is about taking advantage of the opportunities that the now rather mature digitisation offers in a world of abundance of data. The book goes through digitisation based on what an organisation really is and what it needs. We describe how to understand its goals, develop its strategies, and shape its business models. We describe in detail how to achieve this by developing organisations, processes, decisions, configurations, and project implementations.We address everyone who wants to understand how organisations should handle, and seriously take advantage of, the risky gold mining that digitisation actually is.The authors have numerous years of experience as researchers, lecturers and consultants in the field.

    The world is more unpredictable than ever. Digitisation, which in principle affects everything that surrounds us, has during the last half-century strongly contributed to this unpredictability. It has enabled a global trade that incorporates more and more people, organisations, and states. It has enabled a larger international labour market than anyone could foresee. It has made possible a tremendous rationalisation of social functions and tasks. It has enabled a huge flow of information in all sectors of society. And it has enabled some sort of organisation of all this. Numerous human beings, for good and bad, have had to dramatically change their lives. Digitisation has thus created a wave of both problems and opportunities. This development has fantastic advantages, but there is every reason to consider the entire thing with some scepticism. Nevertheless, this is where we are, so let us shape the future so that it suits us.

    However, to be able to shape something at all, we need to know what we want. This applies to both individuals and organisations. First and foremost, it must be clear to us where we want to go, what we want to achieve (what goals we have), and how we will get there (which strategy we choose and the decisions we make). This may seem simple, but it is not. Building a vision and a goal in a complex environment and understanding how to realise them is difficult. Nevertheless, the need for clear preferences is often underestimated and clear preferences are rarely spelled out. At the same time, digitisation provides better conditions for success than ever – if we understand how to use it.

    Amazingly, many still believe that introducing automation and information systems in various forms is enough to make their operations more efficient. The outcomes of such actions often become very costly. One reason for this misconception is that the technical design is a sidetrack in the context of an organisation. Instead, the real issue is understanding your goals and your organisation.

    • You need to understand how people and parts of the organisation should interact to achieve clear and instrumental goals
    • You need to understand the different processes in the organisation
    • You must understand how to assess risks and opportunities
    • You have to understand how to make decisions

    If you take this as a point of departure, there are good opportunities to build an adequate IT business to support the organisation's processes and functions. This book therefore differs from a typical book on IT strategies. It is not about the details of implementing different types of information systems. Nor does it handle database design and data excerpts. You can easily find that elsewhere. Many of the technical details are also becoming increasingly obsolete as information system development becomes less and less computer-related and readily available modular products basically satisfy all our needs, as long as we know what we want.

    A meaningful book on IT strategies must therefore be about something completely different, something more fundamental. Thus, this book is about taking advantage of the opportunities that the now rather mature digitisation offers in a world of abundance of data – and sometimes even a lack of relevant data. It is about understanding your goals and strategies and how business utility relates to your activities. It is about how to structure information and how to make decisions. It is about risk assessments and uncertainty. It is about project portfolios and project management. It is about organising resources and capacities. And it is about how to purchase services and products in our increasingly distributed world.

    The book therefore goes through digitisation based on what an organisation really is and what it needs. We describe how to understand its goals, develop its strategies, and shape its business models.

    Theories are often good for understanding reality, but equally often it is difficult to understand how to actually use them in practical activities. Therefore, we also describe in detail how to achieve this by developing organisations, processes, decisions, configurations, and project implementations.

    The book is particularly suitable for courses in business administration and industrial economics and management as well as computer and systems science. But we really address everyone who wants to understand how organisations should handle, and seriously take advantage of, the risky gold mining that digitisation actually is.

  • 7.
    Cöster, Mathias
    et al.
    Uppsala universitet, Sweden.
    Iveroth, Einar
    Uppsala universitet, Sweden.
    Olve, Nils-Göran
    Linköping University, Department of Management and Engineering, Industrial Economics. Linköping University, Faculty of Science & Engineering.
    Petri, Carl-Johan
    Linköping University, Department of Management and Engineering, Industrial Economics. Linköping University, Faculty of Science & Engineering.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Industrial Economics. Linköping University, Faculty of Science & Engineering.
    Strategic and innovative pricing: price models for a digital economy2020Book (Other academic)
    Abstract [en]

    This book provides a concrete guide on how to execute strategic pricing to excel in an increasingly dynamic and digitised business environment, while developing and deepening relations with contract partners. The secret lies in crafting innovative price models that reward joint value creation in accordance with the business model, rather than engaging in confrontative zero-sum pricing reasoning.

    Strategic and Innovative Pricing: Price Models for a Digital Economy provides hands-on tools that are applied on three interconnected levels of analysis. It illustrates how to explore the business ecology to understand its dynamics and how digitisation enables it to prosper and demonstrates how to construct a viable business model that enables an organisation to navigate in its vibrant ecology. Finally, and most importantly, it shows how to use innovative price models to realize and monetise the business model and its value offering, making the organisation and its partnerships sustainable.

    Models pertaining to the three levels of analyses are applied in rich case studies and examples from different countries, and the book includes guidelines on how to use them. Special attention is paid to digitisation as an underlying theme, making this book of interest to researchers, academics, and students in the fields of strategic management and technology & innovation management.

  • 8.
    Cöster, Mathias
    et al.
    Uppsala Universitet, Uppsala, Sweden.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Industrial Economics. Linköping University, Faculty of Science & Engineering.
    Digitalisering2021 (ed. 2)Book (Other academic)
    Abstract [en]

    Digitisation is a concept high on the agenda in many contexts. Most would agree that digitisation is of fundamental importance for our societies, but it is seldom discussed what the concept actually means. This is something the authors strive to clarify in this book, now in its second edition. They do so by discussion both the origin and emergence of digitisation, and current and possible future consequences of it.

  • 9. Edenius, Mats
    et al.
    Westelius, Alf
    Linköping University, The Institute of Technology. Linköping University, Department of Computer and Information Science, EISLAB - Economic Information Systems.
    E-service and Knowledge Formation: the Use of a Web-based E-Messaging System in HealthCare2006In: Managing Customer Relationships on the Internet / [ed] Pervez N. Ghauri, Elsevier , 2006, p. -307Chapter in book (Other academic)
    Abstract [en]

       

  • 10.
    Edenius, Mats
    et al.
    CIC Handelshögskolan i Stockholm.
    Westelius, Alf
    Linköping University, The Institute of Technology. Linköping University, Department of Computer and Information Science, EISLAB - Economic Information Systems.
    Knowledge formation and the use of a web-based e-messaging system in healthcare2004In: Proceedings from ITS 15th Biennial Conference, Connecting societies and markets: communication technology, policy and impacts,2004, 2004Conference paper (Refereed)
  • 11.
    Edenius, Mats
    et al.
    CIC Handelshögskolan i Stockholm.
    Westelius, Alf
    Linköping University, The Institute of Technology. Linköping University, Department of Computer and Information Science, EISLAB - Economic Information Systems.
    Patients' knowledge formations through a healthcare e-messaging system2004In: Journal of HRCA : human resource costing & accounting, ISSN 1401-338X, Vol. vol. 8, no nr. 1, p. 21-34Article in journal (Refereed)
  • 12.
    Granath, Malin
    et al.
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, The Institute of Technology.
    Westelius, Alf
    Linköping University, Department of Management and Engineering. Linköping University, The Institute of Technology.
    Beyond a common title - The development of a professional identity among energy advisorManuscript (preprint) (Other academic)
    Abstract [en]

    Purpose: The purpose of this paper is to explore if and how a professional identity can be formed in the wake of the foundation of a new public service. In the article we focus on how different forces, regulative and emergent, interact and contribute to a development of a coherent understanding of a professional identity in a decentralized service. The case of local authority energy and climate consultancy is an illustrative example of a nascent service occupation in Sweden where the individuals holding the job title are geographically dispersed.

    Design/methodology/approach: This paper has a qualitative approach and relies on three different data sources: participatory observations, written documents, and in-depth interviews with energy and climate advisers working in a particular region in Sweden. The study covers the years 2005 to 2010.

    Findings: Our findings suggest that identity formation among geographically dispersed individuals in a nascent service occupation is possible. The development of collective understanding of the professional identity is influenced both by regulative and emergent forces, where regulative and autonomous forces seem to concur.

    Research limitations/implications: This paper is limited to one particular service occupation in Sweden from which generalizations are limited.

    Practical implications: The findings may serve as useful input for management in order to understand facilitation of identity building among professionals in decentralized functions.

    Originality/value: The value of this study lies in the comprehensive approach of how different pertinent forces interact with each other in order for a cohesive understanding of a work-related identity to develop in newly established service occupations.

  • 13.
    Granath, Malin
    et al.
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, The Institute of Technology.
    Westelius, Alf
    Linköping University, Department of Management and Engineering. Linköping University, The Institute of Technology.
    Beyond a common title - The development of a professional identity among energy advisor2008Conference paper (Other academic)
    Abstract [en]

    Purpose: The purpose of this paper is to explore if and how a professional identity can be formed in the wake of the foundation of a new public service. In the article we focus on how different forces, regulative and emergent, interact and contribute to a development of a coherent understanding of a professional identity in a decentralized service. The case of local authority energy and climate consultancy is an illustrative example of a nascent service occupation in Sweden where the individuals holding the job title are geographically dispersed.

    Design/methodology/approach: This paper has a qualitative approach and relies on three different data sources: participatory observations, written documents, and in-depth interviews with energy and climate advisers working in a particular region in Sweden. The study covers the years 2005 to 2010.

    Findings: Our findings suggest that identity formation among geographically dispersed individuals in a nascent service occupation is possible. The development of collective understanding of the professional identity is influenced both by regulative and emergent forces, where regulative and autonomous forces seem to concur.

    Research limitations/implications: This paper is limited to one particular service occupation in Sweden from which generalizations are limited.

    Practical implications: The findings may serve as useful input for management in order to understand facilitation of identity building among professionals in decentralized functions.

    Originality/value: The value of this study lies in the comprehensive approach of how different pertinent forces interact with each other in order for a cohesive understanding of a work-related identity to develop in newly established service occupations.

  • 14.
    Granath, Malin
    et al.
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, The Institute of Technology.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Beyond a common title: The formation of a professional identity among energy advisers2012In: Journal of Human Resource Costing and Accounting, ISSN 1401-338X, E-ISSN 1758-745X, Vol. 16, no 3, p. 210-234Article in journal (Refereed)
    Abstract [en]

    Purpose: The purpose of this paper is to explore if and how a professional identity can be formed in the wake of the foundation of a new public service. In the article, we focus on how different forces, regulative and emergent, interact and contribute to a development of a coherent understanding of a professional identity in a decentralised service. The case of local authority energy and climate consultancy is an illustrative example of a nascent service occupation in Sweden where the individuals holding the job title are geographically dispersed.  

     

    Design/methodology/approach: This paper has a qualitative approach and relies on three different data sources: participatory observations, written documents, and in-depth interviews with energy and climate advisers working in a particular region in Sweden. The study covers the years 2005 to 2010.

     

    Findings: Our findings suggest that identity formation among geographically dispersed individuals in a nascent service occupation is possible. The development of collective understanding of the professional identity is influenced both by regulative and emergent forces, which interact.

     

    Research limitations/implications: This paper is limited to one particular service occupation in Sweden from which generalisations are limited.

     

    Practical implications: The findings may serve as useful input for management in order to understand facilitation of identity building among professionals in decentralised functions.

     

    Originality/value: The value of this study lies in the comprehensive approach to how different pertinent forces interact with each other in order for a cohesive understanding of a work-related identity to develop in newly established service occupations.

  • 15.
    Granath, Malin
    et al.
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, The Institute of Technology.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Input or result-oriented management control in public organisations - The case of local authority energy and climate consultancy2008In: Nordisk workshop i ekonomi- och verksamhetsstyrning,2008, Linköping: Linköpings universitet , 2008Conference paper (Other academic)
    Abstract [en]

      

  • 16.
    Granath, Malin
    et al.
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, The Institute of Technology.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Professional networks and the use of ICT: the emergence and fostering of a public service network2012Conference paper (Other academic)
  • 17.
    Granath, Malin
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context.
    Westelius, Alf
    Linköping University, The Institute of Technology. Linköping University, Department of Management and Engineering.
    The social network and networking technology - The emergence and fostering of the network/s of local authority energyManuscript (preprint) (Other academic)
    Abstract [en]

    This paper explores the concept of communities of practice and networks of practice. Special focus lies on networking technologies as tools for fostering emerging network/s. More specifically, the purpose of this articel is to frame and analyse the case of local authority energy consultancy from a community perspective as well as a concept of ba perspective to judge if, and how, a network is forming among the dispersed individuals holding the energy advisor job title. The contribution of this article lies in furthering the understanding of the problems faced in establishing national networks of practice, in environments where work and social interaction is geographically dispersed. Key findings are that there are several smaller communities of local energy advisors emerging rather than one unified network holding the whole professional body together. A reason for this development is probably that it is easier to build relations in smaller groups. Further, fostering of a larger network is important to get networking started, but it is the local initiatives that have viability. Finally, as assumed, dominating means of communication are uncontroversial technologies such as e-mail and telephone.

  • 18.
    Granath, Malin
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context.
    Westelius, Alf
    Linköping University, The Institute of Technology. Linköping University, Department of Management and Engineering.
    The social network and networking technology - The emergence and fostering of the network/s of local authority energy2008Conference paper (Other academic)
    Abstract [en]

    This paper explores the concept of communities of practice and networks of practice. Special focus lies on networking technologies as tools for fostering emerging network/s. More specifically, the purpose of this articel is to frame and analyse the case of local authority energy consultancy from a community perspective as well as a concept of ba perspective to judge if, and how, a network is forming among the dispersed individuals holding the energy advisor job title. The contribution of this article lies in furthering the understanding of the problems faced in establishing national networks of practice, in environments where work and social interaction is geographically dispersed. Key findings are that there are several smaller communities of local energy advisors emerging rather than one unified network holding the whole professional body together. A reason for this development is probably that it is easier to build relations in smaller groups. Further, fostering of a larger network is important to get networking started, but it is the local initiatives that have viability. Finally, as assumed, dominating means of communication are uncontroversial technologies such as e-mail and telephone.

  • 19.
    Granlund, Gösta H.
    et al.
    Linköping University, Department of Electrical Engineering, Computer Vision. Linköping University, The Institute of Technology.
    Karlholm, Jörgen
    Linköping University, Department of Electrical Engineering, Computer Vision. Linköping University, The Institute of Technology.
    Westelius, Carl-Johan
    Linköping University, Department of Electrical Engineering, Computer Vision. Linköping University, The Institute of Technology.
    Westin, Carl-Fredrik
    Linköping University, Department of Electrical Engineering, Computer Vision. Linköping University, The Institute of Technology.
    Biological Vision1995In: Signal Processing for Computer Vision / [ed] Gösta H. Granlund and Hans Knutsson, Dordrecht: Kluwer , 1995, p. 41-95Chapter in book (Refereed)
    Abstract [en]

    This chapter givesan overview of important biological vision mechanisms. Although agreat deal is known about neural processing of visual information,most essential questions about biological vision remain as yetunanswered. Nonetheless, the knowledge available has already provideduseful guidance to the organization of effective machine visionsystems.

  • 20.
    Gullberg, Cecilia
    et al.
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Backbone or helping hand?: On the role of information systems and non-systematic information in managers’ workManuscript (preprint) (Other academic)
    Abstract [en]

    Information systems are often described as horizontal integrators, supporting and integrating core processes and providing vast amounts of real-time data in organisations. However, previous research indicates that managers use an “information mosaic” - a variety of pieces of information and information sources, rather than one centrally planned and unified information system - to control their work. In this paper, we explore recurring work activities among a number of managers with different responsibilities, and the use of information associated with these activities. The purpose is to put the formal computerised information system into the context of the information mosaic, thereby providing insight into how formal information systems support and do not support these managers’ work. Personnel responsibility is a uniting factor in the way these managers handle information and is an area where information systems seem to mainly support minor activities. Furthermore, the use of formal and informal information sources appears to be intertwined. The main contribution of this paper lies in charting managerial information behaviour in the light of technological development.

  • 21.
    Gullberg, Cecilia
    et al.
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Backbone or helping hand? On the role of information systems and non-systematic information in managers' work2011In: Informing Science: The International Journal of an Emerging Transdiscipline, ISSN 1547-9684, E-ISSN 1521-4672, Vol. 14, p. 140-160Article in journal (Refereed)
    Abstract [en]

    Information systems are often described as horizontal integrators, supporting and integrating core processes and providing vast amounts of real-time data in organisations. However, previous research indicates that managers use an “information mosaic” - a variety of pieces of information and information sources, rather than one centrally planned and unified information system - to control their work. In this paper, we explore recurring work activities among a number of managers with different responsibilities, and the use of information associated with these activities. The purpose is to put the formal computerised information system into the context of the information mosaic, thereby providing insight into how formal information systems support and do not support these managers’ work. Personnel responsibility is a uniting factor in the way these managers handle information and is an area where information systems seem to mainly support minor activities. Furthermore, the use of formal and informal information sources appears to be intertwined. The main contribution of this paper lies in charting managerial information behaviour in the light of technological development.

  • 22.
    Gullberg, Cecilia
    et al.
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Systems, Roles and Relationships in the Governance Ecology2011In: The Future of Work and Organisations, 2011Conference paper (Refereed)
    Abstract [en]

    The purpose of this paper is to explore how individuals perceive a management information and control milieu and how these perceptions influence the control practices. The paper is based on a case study of a public sector organisation. By applying the concept of role, we intend to contribute to the management control literature. Contrary to the formalised, top-down-inspired practices often found in the management control literature, we find that bottom-up forces play an important role in the management landscape and that signals can be faint yet still govern behaviour. We introduce the term “governance ecology” to illustrate the interplay among managers, other actors and structures, and to inspire further research into how structural and individual aspects of management control interact. 

  • 23.
    Gullberg, Cecilia
    et al.
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Systems, roles and relationships in the governance ecologyManuscript (preprint) (Other academic)
    Abstract [en]

    Purpose – The purpose of this paper is to provide insight into how individuals perceive a management information and control milieu and how these perceptions influence the control practices.

    Design/methodology/approach – By applying the concept of role, we highlight alternative aspects of management information and control practices found in two public sector organisations; aspects that are often obscured in the traditional literature.

    Findings – Contrary to the formalised, depersonalised and top-down inspired practices often found in the management control literature, our findings indicate that bottom-up forces play an important role in the management landscape, that some key individuals serve to reinforce information flows and articulate expectations, and that signals can be faint yet still govern behaviour.

    Research limitations/implications – The paper is intended to inspire further research into how structural and individual aspects of management control operate together. The empirical content, representing two organisations only, limits the strength of the conclusions.

    Originality/value - Our findings add to the conventional understanding of management control, and the term governance ecology appears illustrative of the interplay among managers, information systems and other actors.

  • 24.
    Gullberg, Cecilia
    et al.
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Trust and the notion of rationality: perspectives on information-seeking behaviour in practice2009In: NFF 2009 The 20th Nordic Academy of Management conference: Business as usual, 2009Conference paper (Refereed)
  • 25.
    Hedman, Jonas
    et al.
    Handelshögskolan i Köpenhamn.
    Nilsson, Fredrik
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Inledning2009In: Temperaturen på affärssystem i Sverige, Lund: Studentlitteratur , 2009, 1:1, p. 17-25Chapter in book (Other academic)
    Abstract [sv]

    Affärssystem har stor betydelse för hur verksamheter leds och organiseras. De utgör ryggraden i många organisationers informationsbehandling och styrning. Boken riktar sig till praktiker, studenter och forskare genom att visa på affärssystemområdets bredd och lyfta fram relevanta - och vetenskapligt intressanta - situationer och frågeställningar. Den syftar till att ta temperaturen på affärssystem i Sverige! I boken diskuteras vad affärssystem är, hur utvecklingen av dem förhåller sig till utveckling av skräddarsydda system, varför vi behöver dem och hur de bidrar till att skapa värde. På vilket sätt kan ett affärssystem underlätta införandet av en mer strategisk ekonomistyrning och vilken roll har controllern i arbetet med att ta tillvara systemets möjligheter? Vad kan vi lära oss av de företag som lyckats och varför är det troligt att affärssystem blir politiska verktyg i dragkampen om hur organisationen ska styras? Inte minst i den offentliga sektorn ställs många av dessa frågor på sin spets.

  • 26.
    Hedman, Jonas
    et al.
    Handelshögskolan i Köpenhamn.
    Nilsson, Fredrik
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Sammanfattning och slutsatser2009In: Temperaturen på affärssystem i Sverige, Lund: Studentlitteratur , 2009, 1:1, p. 269-276Chapter in book (Other academic)
    Abstract [sv]

    Affärssystem har stor betydelse för hur verksamheter leds och organiseras. De utgör ryggraden i många organisationers informationsbehandling och styrning. Boken riktar sig till praktiker, studenter och forskare genom att visa på affärssystemområdets bredd och lyfta fram relevanta - och vetenskapligt intressanta - situationer och frågeställningar. Den syftar till att ta temperaturen på affärssystem i Sverige! I boken diskuteras vad affärssystem är, hur utvecklingen av dem förhåller sig till utveckling av skräddarsydda system, varför vi behöver dem och hur de bidrar till att skapa värde. På vilket sätt kan ett affärssystem underlätta införandet av en mer strategisk ekonomistyrning och vilken roll har controllern i arbetet med att ta tillvara systemets möjligheter? Vad kan vi lära oss av de företag som lyckats och varför är det troligt att affärssystem blir politiska verktyg i dragkampen om hur organisationen ska styras? Inte minst i den offentliga sektorn ställs många av dessa frågor på sin spets.

  • 27.
    Hedman, Jonas
    et al.
    Handelshögskolan i Köpenhamn.
    Nilsson, FredrikLinköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.Westelius, AlfLinköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Temperaturen på affärssystem i Sverige2009Collection (editor) (Other academic)
    Abstract [sv]

    Affärssystem har stor betydelse för hur verksamheter leds och organiseras. De utgör ryggraden i många organisationers informationsbehandling och styrning. Boken riktar sig till praktiker, studenter och forskare genom att visa på affärssystemområdets bredd och lyfta fram relevanta - och vetenskapligt intressanta - situationer och frågeställningar. Den syftar till att ta temperaturen på affärssystem i Sverige! I boken diskuteras vad affärssystem är, hur utvecklingen av dem förhåller sig till utveckling av skräddarsydda system, varför vi behöver dem och hur de bidrar till att skapa värde. På vilket sätt kan ett affärssystem underlätta införandet av en mer strategisk ekonomistyrning och vilken roll har controllern i arbetet med att ta tillvara systemets möjligheter? Vad kan vi lära oss av de företag som lyckats och varför är det troligt att affärssystem blir politiska verktyg i dragkampen om hur organisationen ska styras? Inte minst i den offentliga sektorn ställs många av dessa frågor på sin spets.

  • 28.
    Iveroth, Einar
    et al.
    Uppsala University.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Petri, Carl-Johan
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Olve, Nils-Göran
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Cöster, Mathias
    Gotland University, Visby.
    Nilsson, Fredrik
    Uppsala University.
    How to differentiate by price: Proposal for a five-dimensional mode2013In: European Management Journal, ISSN 0263-2373, E-ISSN 1873-5681, Vol. 31, no 2, p. 109-123Article in journal (Refereed)
    Abstract [en]

    The purpose of this article is to analyse the repertoire of possible price models that organisations may deploy for their products and services. This is attained by developing the SBIFT model that suggests that organisations can differentiate by price along five dimensions. Previous research on pricing has been dispersed across different academic disciplines. This article offers a more integrated perspective, derived from earlier theory as well as discussions in a collaborative research project with the international telecom company Ericsson. The model can be used as a tool for price modelling in a descriptive and prescriptive sense. Altogether, this article uncovers implicit features of price models, and by doing so it illustrates how an organisation can differentiate and re-invent their offering based on price.

    Download full text (pdf)
    fulltext
  • 29.
    Lundmark, Erik
    et al.
    Macquarie University, NSW, Australia.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Industrial Economics. Linköping University, Faculty of Science & Engineering.
    Antisocial entrepreneurship: Conceptual foundations and a research agenda2019In: Journal of Business Venturing Insights, ISSN 2352-6734, Vol. 11, article id e00104Article in journal (Refereed)
    Abstract [en]

    Whereas social entrepreneurship has been extensively studied, its antipode-antisocial entrepreneurship-is all but neglected in the literature. This article identifies and elucidates this glaring conceptual and research gap; it provides a conceptual foundation for making sense of antisocial entrepreneurship, demonstrating how it is distinct from related constructs such as illegal and destructive entrepreneurship; and it suggests an agenda for future research on antisocial entrepreneurship. Through studying antisocial entrepreneurship, a broader spectrum of entrepreneurial intentions, actions and outcomes becomes visible, potentially furthering our understanding, not only of antisocial entrepreneurship, but also of other, more commonly studied, facets of entrepreneurship.

    Download full text (pdf)
    fulltext
  • 30.
    Lundmark, Erik
    et al.
    Linköping University, Department of Computer and Information Science, EISLAB - Economic Information Systems. Linköping University, The Institute of Technology.
    Westelius, Alf
    Linköping University, Department of Management and Engineering. Linköping University, The Institute of Technology.
    Effects of Quality Management According to ISO 9000: A Swedish Study of the Transit to ISO 9000:20002006In: Total Quality Management, ISSN 1478-3363, Vol. 17, no 8, p. 1021-1042Article in journal (Refereed)
    Abstract [en]

    The aim of the study is to investigate the effects of quality management in accordance with the ISO 9000 as viewed by both quality managers and other managers. We also consider the way companies carried out the re-certification process to ISO 9001:2000 and what consequences different approaches brought. The study is based on Swedish SMEs with an ISO 9000:1994 who had re-certified according to the ISO 9001:2000 standard. The strongest, most obvious and most valued effects of the ISO 9000 standard are clearer and more apparent working procedures and responsibilities. The most apparent problem is bureaucracy, which according to some managers can lead to reduced flexibility. The effects of the certification vary depending on how the certification project is conducted and how consultants are used.

  • 31.
    Lundmark, Erik
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Computer and Information Science, EISLAB - Economic Information Systems.
    Westelius, Alf
    Linköping University, The Institute of Technology. Linköping University, Department of Management and Engineering.
    Ekonomiska styrmedel inom ideella organisationer2007Report (Other academic)
    Abstract [sv]

    Idén och ansatsen till denna rapport har sitt ursprung i författaren Erik Lundmarks tidigare rapport IT-användning inom idrotten (FoU 2004:4).

    I utvecklingen av administrativa system har idrotten haft en tydlig devis: ”Mer tid för idrott”. Med andra ord, förenkla det administrativa arbetet så att man har tid att syssla med det man helst vill, nämligen idrottandet i sig. I rapporten från 2004 var det ett område där användandet av IT-verktyg mötte den målsättningen, hanteringen av LOK-stöd (lokalt aktivitets-stöd). Trots att många upplevde det som tidskrävande var det inte många som använde de tekniska hjälpmedel som fanns till hands. Riksidrottsförbundet (RF) var därför intresserade av att se om man kunde påvisa att ett ekonomiskt incitament, i det här fallet tidigare utbetalningar av stöd, kunde påverka användandet.

    Erik har i detta arbete visat att det man främst behöver göra för att påverka användandet mer handlar om att avsätta resurser på information till användarna om de möjligheter som finns. En teknisk förbättring bidrar naturligtvis också till en ökad användning. Resultatet av de ekonomiska incitamenten är otydligt, om det ens finns där.

    Rapporten är läsvärd och ger både RF och andra ideella organisationer diskussionsunderlag för hur man bäst går tillväga för att, i det här fallet, öka användandet av ett specifikt system.

    Göran Larsson

    Chef Idrottsservice

    Riksidrottsförbundet

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    Ekonomiska styrmedel inom ideella organisationer
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  • 32.
    Lundmark, Erik
    et al.
    Department of Marketing and Management, Macquarie University, Sydney, New South Wales, Australia.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Industrial Economics. Linköping University, The Institute of Technology.
    Entrepreneurship as Elixir and Mutagen2014In: Entrepreneurship: Theory & Practice, ISSN 1042-2587, E-ISSN 1540-6520, Vol. 38, no 3, p. 575-600Article in journal (Refereed)
    Abstract [en]

    Metaphors are powerful tools for sensemaking, sensegiving, and theory development, but they are often concealed in academic writing. This paper uncovers two metaphors underlying entrepreneurship discourse and research—elixir and mutagen. The elixir metaphor is uncovered by examining critiques of entrepreneurship research, and serves as a compact description of problematic aspects entrepreneurship scholars should be mindful of. The mutagen metaphor is uncovered by examining evolutionary frameworks, focusing on the role entrepreneurship plays in them. The paper illustrates how the mutagen metaphor can be used to reframe entrepreneurship, and uses the metaphors to interest, inform, and provoke.

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    fulltext
  • 33.
    Lundmark, Erik
    et al.
    Linköping University, Department of Management and Engineering, Project management, Innovations and Entrepreneurship . Linköping University, The Institute of Technology.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Entrepreneurship: Elixir of Life or Mutagen2009Conference paper (Other academic)
    Abstract [en]

    The establishment of entrepreneurship as a research discipline has brought research traditions and assumptions that carry the risk of screening out important aspects of the phenomena involved. This paper contrasts the describing and perceiving of entrepreneurship using an elixir metaphor with a metaphor of entrepreneurship as a mutagen. The elixir metaphor can present it as a panacea, a revitaliser, a sweet medium for bitter medicine, or a substance transmuting base metals into gold. The mutagen metaphor implies that entrepreneurship induces changes in the basic scripts of organisations and that entrepreneurial action can reasonably be modelled ex ante as stochastic.

  • 34.
    Lundmark, Erik
    et al.
    Linköping University, Department of Management and Engineering, Project Innovations and Entrepreneurship. Linköping University, Faculty of Science & Engineering.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Industrial Economics. Linköping University, Faculty of Science & Engineering.
    Exploring Entrepreneurship as Misbehavior2012In: Rethinking Misbehavior and Resistance in Organizations / [ed] Alison Barnes and Lucy Taksa, Emerald Group Publishing Limited, 2012, p. 209-235Chapter in book (Refereed)
    Abstract [en]

    Purpose – To explore the links between entrepreneurship and misbehavior.

    Approach – Conceptual development using cases as illustrative examples.

    Findings – The chapter finds that there is an overlap between the way misbehavior is defined and the way entrepreneurship is conceptualized in the literature. It also finds previous research, distinguishing between desirable and undesirable misbehavior based on the intentions or the outcomes of behavior, insufficient in relation to entrepreneurship as misbehavior. The reason is that for entrepreneurial ventures, the underlying intentions are often good, but the outcomes often not; and that making assessments of the outcomes of entrepreneurial ventures a priori is notoriously difficult. Assessing misbehavior based only on organizational level evaluations is likewise insufficient in relation to entrepreneurship. The reason for this is that support for the venture may be needed also from actors outside of the organization. Furthermore, what constitutes the organization is not always clear. Therefore, we argue that it is necessary to broaden the view of what institutions determine whether a venture classifies as misbehavior when analyzing entrepreneurship.

    Research limitations – The cases used to illustrate the overlap between entrepreneurship and misbehavior are conspicuous and not necessarily representative of entrepreneurship and misbehavior in general.

    Originality – This is a first attempt at merging the misbehavior and entrepreneurship literatures, which highlights an important niche with a great promise for future research.

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    Exploring Entrepreneurship as Misbehavior
  • 35.
    Lundmark, Erik
    et al.
    Linköping University, Department of Management and Engineering. Linköping University, The Institute of Technology.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Internet-Based Changes in Organizational Communication2008In: Handbook of Research in Global Diffusion of Broadband Data Transmission: Eds: Yogesh K. Dwivedi, Anastasia Papazafeiropoulou, Jyoti Choudrie, Hershey: IGI-Global , 2008, 1, p. 637-654Chapter in book (Other academic)
    Abstract [en]

    Large investments have been made by various governments for the deployment of broadband within their respective nations; however, the citizens of such countries have demonstrated a slow adoption of this technology.

    The Handbook of Research on Global Diffusion of Broadband Data Transmission explores broadband adoption and the digital divide through a global perspective, providing up-to-date research on constructs such as relative advantage, utilitarian outcomes, hedonic outcomes, and service quality. Compiling cutting-edge research from over 100 noted experts in nearly 30 countries, this invaluable reference source allows policy makers, internet service providers, and others to gain multicultural insight into what factors actively influence consumers decisions to adopt broadband

  • 36.
    Lundmark, Erik
    et al.
    Riksidrottsförbundet.
    Westelius, Alf
    Linköping University, The Institute of Technology. Linköping University, Department of Computer and Information Science, EISLAB - Economic Information Systems.
    IT-användning inom idrotten2004Report (Other academic)
  • 37.
    Lundmark, Erik
    et al.
    Linköping University, Department of Management and Engineering. Linköping University, The Institute of Technology.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Saraste, Daniel
    CMA Contiki, Sweden.
    Adoption of Discretionary Public Information Systems with Digital Use Patterns: Barriers and Driving Forces2008In: International Journal of Public Information Systems, ISSN 1653-4360, Vol. 4, no 2, p. 87-130Article in journal (Refereed)
    Abstract [en]

    This article presents a new model, AKAM, for analysing adoption of discretionary, public information systems (PIS) with digital use patterns (such as use or non-use, as opposed to frequency of use, or degree of engaged or compliant use). The model is based on Rogers’ innovation diffusion theory (IDT) and Nilsson’s user centred access model (UCAM). The model is an alternative to the general technology acceptance model (TAM). The AKAM model (Awareness, Knowledge, Access and Motivation) identifies six prerequisites for use and four management approaches and describes how these are related. To illustrate its applicability, the AKAM model is used to analyse the adoption of a specific module, the YAF-module, in the Swedish Sports Confederation’s (SSC) system Swedish Sports Online. We present empirical results that indicate the frequency and importance of the barriers and driving forces as experienced by the YAF module users and the potential YAF module users.

  • 38.
    Nilsson, Fredrik
    et al.
    Uppsala universitet, Företagsekonomiska institutionen, Sweden.
    Petri, Carl-JohanLinköping University, Department of Management and Engineering, Industrial Economics. Linköping University, Faculty of Science & Engineering. Linköpings universitet.Westelius, AlfLinköping University, Department of Management and Engineering, Industrial Economics. Linköping University, Faculty of Science & Engineering. Linköpings universitet.
    Strategic management control: successful strategies based on dialogue and collaboration2020Collection (editor) (Other academic)
    Abstract [en]

    Strategic management control differs from traditional management control in several important respects. First, it supports both strategy formulation and strategy implementation. Second, it is to a large extent based on non-financial information. Third, it deals with both the long and short term and supports not only tactical, but also strategic and operational decision-making. Fourth, and perhaps most importantly, strategic management control is designed for, and adapted to, each organisations unique strategies. In this context, the book emphasises the importance of dialogues. The authors argue that it is unwise to assume that decisions taken at the top of the organisation will automatically be executed and obeyed throughout the organisation. Instead, they highlight the importance of dialogue and collaboration, both between hierarchical levels within the organisation and between actors in the network. Such communication is essential to making management control processes both strategic and successful. The book follows a clear structure, from the design of strategies to the everyday evaluation and discussion of performance and results. Though primarily intended for professionals working in strategy and management control at organisations, it will also benefit students and academics interested in strategy and management control.

  • 39.
    Nilsson, Fredrik
    et al.
    Uppsala universitet.
    Petri, Carl-Johan
    Linköping University, Department of Management and Engineering, Industrial Economics. Linköping University, Faculty of Science & Engineering.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Industrial Economics. Linköping University, Faculty of Science & Engineering.
    Strategic management control theory and practice2020In: Strategic management control: successful strategies based on dialogue and collaboration / [ed] Fredrik Nilsson, Carl-Johan Petri, Alf Westelius, Cham: Springer, 2020, Vol. Sidorna 1-7, p. 1-7Chapter in book (Other academic)
  • 40.
    Nilsson, Fredrik
    et al.
    Uppsala universitet, Uppsala, Sweden.
    Petri, Carl-Johan
    Linköping University, Department of Management and Engineering, Industrial Economics. Linköping University, Faculty of Science & Engineering.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Industrial Economics. Linköping University, Faculty of Science & Engineering.
    Strategisk ekonomistyrning i teori och praktik2016In: Strategisk ekonomistyrning: med dialog i fokus / [ed] Fredrik Nilsson, Carl-Johan Petri, Alf Westelius, Lund: Studentlitteratur AB, 2016, p. 13-22Chapter in book (Other academic)
  • 41.
    Nilsson, Fredrik
    et al.
    Uppsala universitet, Uppsala, Sverige.
    Petri, Carl-JohanLinköping University, Department of Management and Engineering, Industrial Economics. Linköping University, Faculty of Science & Engineering.Westelius, AlfLinköping University, Department of Management and Engineering, Industrial Economics. Linköping University, Faculty of Science & Engineering.
    Strategisk ekonomistyrning: med dialog i fokus2016Collection (editor) (Other academic)
    Abstract [sv]

    Vad innebär strategisk ekonomistyrning? Den skiljer sig från traditionell ekonomistyrning i några viktiga avseenden. För det första är den strategiska styrningen både ett stöd vid utformning av nya strategier och ett verktyg för att bidra till att de realiseras. För det andra följer den upp verksamheten med hjälp av både finansiell och icke-finansiell information. För det tredje fokuserar den på såväl kort som lång sikt: strategiskt, taktiskt och operativt - inte bara på den taktiska (årliga) planeringen och uppföljningen. Slutligen, och kanske viktigast, är den utformad för att passa företagets unika strategi.

    I den här boken läggs stort fokus på dialogens betydelse. Detta är ett tydligt särdrag som utmärker en skandinavisk syn på management. Författarna hävdar att man inte bara kan fatta beslut i toppen och tro att besluten sedan troget ska utföras på botten. I stället lyfts betydelsen av dialog och samtal fram, såväl mellan hierarkiska nivåer inom en organisation som mellan aktörer i ett nätverk. Denna dialog är en av de viktigaste faktorerna för att göra styrningen strategisk och framgångsrik. Strategisk ekonomistyrning följer en tydlig logik, från att strategierna utformas till att resultaten diskuteras och följs upp i vardagen.

    Boken riktar sig till såväl studenter och forskare som praktiker och är skriven av 15 författare från olika forskningsinriktningar. Alla är ledande inom sina respektive områden. Detta synliggör olika perspektiv på utformning, användning och effekter av den strategiska ekonomistyrningen.

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  • 42.
    Olve, Nils-Göran
    et al.
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Cöster, Mathias
    Uppsala universitet.
    Iveroth, Einar
    Uppsala universitet.
    Petri, Carl-Johan
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Prissättning: Affärsekologier, affärsmodeller, prismodeller2013 (ed. 1)Book (Other academic)
    Abstract [sv]

    Hur man sätter pris är avgörande för alla verksamheter! Exportframgångar, oväntade extrakostnader, engagerade medarbetare, låg kvalitet i äldreomsorgen - alla hänger de samman med vad vi kommer överens om att betala och för vad.Boken förklarar koncepten affärsekologi, affärsmodell och prismodell och hur de hänger samman. Det illustreras genom tre större fallberättelser, om Taxi Kurir, Stockholms Konserthus och Payex, och flera praktiska småexempel på intressanta prismodeller. Val av prisnivå och hur prisanvändning i en organisation kan styras har fått egna kapitel.

  • 43.
    Olve, Nils-Göran
    et al.
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Westelius, Alf
    Linköping University, Department of Management and Engineering. Linköping University, The Institute of Technology.
    Tilläggstjänster för smarta kunder: Stångåstadsmodellen för ökat kvarboende2007Book (Other academic)
    Abstract [sv]

    Vilka självvalda insatser kan ett fastighetsbolag vidta för att bidra till att de äldre hyresgästerna, som annars skulle vara tvungna att flytta, kan bo kvar i sin bostad under ytterligare en period? Som underlag för att utveckla sådana strategier formulerar vi i rapporten en modell för hur fastighetsbolag kan bedöma olika tjänster (eller kombinationer av tjänster, -tjänstepaket-). Vi illusterar också hur modellen kan användas. Rapporten beskriver slutsatserna från ett projekt som bedrevs inom AB Stångåstaden 2005. Författarna deltog i diskussioner, gjorde intervjuer och genomförde en workshop kring de frågor som diskuteras i rapporten. Arbetet bedrevs inom forskningsprogrammet Tredjelivet och ingick i AB Stångåstadens medverkan i detta.

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    Tilläggstjänster för smarta kunder : Stångåstadsmodellen för ökat kvarboende
  • 44.
    Olve, Nils-Göran
    et al.
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Cöster, Mathias
    Uppsala universitet.
    Priser ut, in och mellan - om risktagande, ansvar och prismodeller2013In: Bonniers ledarskapshandböcker / [ed] Göran Nilsson, Stockholm: Bonniers , 2013Chapter in book (Other academic)
  • 45.
    Olve, Nils-Göran
    et al.
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Petri, Carl-Johan
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Cöster, Mathias
    Linköping University, Department of Management and Engineering, Economic Information Systems.
    Iveroth, Einar
    Uppsala universitet.
    Prismodeller som strategiskt verktyg2013In: Bonniers ledarskapshandböcker: ekonomistyrning (3.7) / [ed] Göran Nilsson, Bonniers , 2013Chapter in book (Other (popular science, discussion, etc.))
  • 46.
    Petri, Carl-Johan
    et al.
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Olve, Nils-Göran
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    Ohlsson, Johan
    Ericsson AB.
    Price as an integrated part of the business model – exploring the link between business ecologies, strategies and pricing2012Conference paper (Other academic)
  • 47.
    Svensson, Martin
    et al.
    Blekinge Institute of Technology..
    Robson, Ian
    Blekinge Institute of Technology..
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    ICT media choice as drainpipes or organ pipes?: A Swedish-Scottish comparison of ICT media orchestration in policies and norms2009In: NFF 2009 The 20th Nordic Academy of Management Conference: Business as usual, 2009Conference paper (Refereed)
  • 48.
    Svensson, Martin
    et al.
    Blekinge tekniska högskola, Industriell ekonomi.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    @ the emotional edge: When enough is enough in e-mail communication2013In: Individual sources, dynamics, and expressions of emotion, Emerald Group Publishing Limited, 2013, p. 309-342Conference paper (Refereed)
    Abstract [en]

    Emailing does not preclude emotional exchange and many times it causes us to engage in spiralling exchanges of increasingly angry emailing. The purpose of this chapter is threefold: to explore how factors of temporality are related to anger when emailing, to model circumstances that protect against, but also ignite, anger escalation, and to raise a discussion for practitioners of how to avoid damaging email communication. By intersecting literature on communication, information systems, psychology and organisational studies, factors leading to an ‘emotional verge’ are identified and summarised in a model showing factors likely to prime, but also protect against, anger escalation.

  • 49.
    Svensson, Martin
    et al.
    School of Management, Blekinge Tekniska Högskola, Ronneby, Sweden.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Economic Information Systems. Linköping University, The Institute of Technology.
    @the tipping point: When "Enough is Enough" in email conversations2008In: INTERNATIONAL JOURNAL OF PSYCHOLOGY, ISSN 0020-7594: Volume 43, Issue 3-4, London, UK: Routledge, 2008, Vol. 43, no 3-4, p. 770-770Conference paper (Other academic)
    Abstract [en]

    The reliance on IT-mediated communication involvesinterpersonal exchanges without face-to-facecontact. However, this does not preclude emotionalexchange. Have we not all at some point engaged in e-mail exchange where facts, fantasies and contagion caused us to get caught in spiralingexchanges of increasingly emotional and decreasingly rational e-mail? The purpose here is to explore e-mail conversations perceived as going awry, in terms of negative emotional escalation. Backtracking e-mail conversations using discourse analysis and interviews, factors leading to an ‘‘emotional tipping point’’ and beyond were identified. Concludingly, psychological and managerial aspects on how then to avoid emotional escalation are derived.

  • 50. Valiente, Pablo
    et al.
    Westelius, Alf
    Linköping University, Department of Management and Engineering, Industrial Economics. Linköping University, Faculty of Science & Engineering.
    Sustainable Value of Wireless ICT in Communication with Mobile Employees2007In: Beyond Mobility / [ed] Per Andersson, Ulf Essler, Bertil Thorngren, Lund, Stockholm: Studentlitteratur; EFI , 2007, 1, p. 175-206Chapter in book (Other academic)
    Abstract [en]

      Provides a comprehensive view of Mobility and Value, based on empirical studies as well as on the application of theoretical tools and the development of those tools. The concept of mobility is more than just a fancy word for mobiles. Rather, it is an intriguing umbrella concept embracing the complexities of a different economic landscape.

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