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  • 1.
    Anbäcken, Owe
    et al.
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för beteendevetenskap, Avdelningen för sociologi.
    Dahlgaard Park, Su Mi Fel Pnr
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Företagsekonomi.
    The Implementation of a Quality System in the Care sector for Elderly and Handicapped People - a Swedish case study2005Ingår i: Abstracts ... annual convention / International Reading Association, ISSN 1060-2011, Vol. 6, nr 3Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    The article presents the empirical research results conducted in a Swedish care organization for elderly and handicapped. The objective of the research was to empirically assess the implementation and practices of a quality system (ISO 9000) from an organizational change and development perspective.

  • 2.
    Dahlgaard, Jens Jörn
    et al.
    Linköpings universitet, Tekniska högskolan. Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, Kvalitetsteknik.
    Dahlgaard Park, Su Mi
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Företagsekonomi.
    A Model for Profound Affection and Attractive Quality Creation2008Ingår i: 11th QMOD Conference,2008, 2008Konferensbidrag (Refereegranskat)
  • 3.
    Dahlgaard, Jens Jörn
    et al.
    Linköpings universitet, Tekniska högskolan. Linköpings universitet, Institutionen för konstruktions- och produktionsteknik, Kvalitetsteknik.
    Dahlgaard Park, Su Mi
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Industriell marknadsföring.
    In Search of Excellence - Past, Present and Future2006Ingår i: Kreativ und Konsequent / [ed] Dahlgaard, Su Mi Park,Dahlgaard, Jens Jørn, Berglin: Carl Hanser Verlag , 2006, s. 57-84Kapitel i bok, del av antologi (Övrigt vetenskapligt)
    Abstract [de]

    "Qualität ist nicht alles, aber ohne Qualität ist alles nichts!", so Walter Masing. Wie kaum ein anderer hat Masing den Qualitätsbegriff geprägt und durch sein Wirken maßgeblich beeinflusst. Die DGQ gedenkt mit diesem Werk ihrem langjährigen Präsidenten und Ehren-Präsidenten. Unter der Herausgeberschaft von Herrn Professor Schnauber zeigen namhafte nationale und internationale Autoren aus Wissenschaft und Praxis, wie eng Kreativität und Innovation mit Qualitätsmanagement verknüpft sind - getreu des Leitmotivs von Walter Masing: nur mit einer gesicherten Basis lassen sich neue Gedanken generieren! Die Autoren widmen ihre Beiträge dieser großen Persönlichkeit des Qualitätsmanagements, dessen Einfluss weiterwähren wird.

  • 4.
    Dahlgaard, Jens Jörn
    et al.
    Linköpings universitet, Tekniska högskolan. Linköpings universitet, Institutionen för konstruktions- och produktionsteknik, Kvalitetsteknik.
    Dahlgaard Park, Su Mi
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Industriell marknadsföring.
    Measurement - Metrology of Improvement and Change2006Ingår i: Quality Tools and Methods for The 21st Century / [ed] Tito Conti, Yoshio Kondo, Gregory Watson, Salem, NH, USA: GOAL QPC , 2006, s. 75-106Kapitel i bok, del av antologi (Övrigt vetenskapligt)
    Abstract [en]

      Quality Tools and Methods for The 21st Century. Perspectives of the International Academy for Quality.  

    A collection of writings about quality as a management discipline, business management, and product management. Edited by Tito Conti, Yoshio Kondo, and Gregory H. Watson.  Also includes valuable quality ideas and concepts from Hans Dieter Seghezzi, Barrie G. Dale, Norman Burgress, Jens J. Dahlgaard, Su Mi Park Dahlgaard, Herbert Schnauber, Joachim Zulch, Asbjorn Aune, Sijo Shiba, David Walden, Yoji Akao, Thong Ngee Goh, and Shoichi Shimizu.

    The topics in this book are divided into three parts. The first part describes quality as a management discipline that must be practiced with the same degree of attention to detail as is required for finance systems, information systems, and people systems. The focus of the second part is on topics where integration of quality and business management practices will create a more stable overall management system. The third part of this book describes contributions of quality methods to the innovative design of products and services. It is in this area that organizations can continue their development by using new management practices, methods and concepts as enablers of change to help them achieve their desire for long-term competitive strength.    

    As quality transitions into the mainstream of management, the emphasis of quality professionals must focus on the areas of innovation and design to ensure the future quality of business. This challenge of innovation will define the next focus areas for management in the coming decades.

  • 5.
    Dahlgaard, Jens Jörn
    et al.
    Linköpings universitet, Tekniska högskolan. Linköpings universitet, Institutionen för konstruktions- och produktionsteknik, Kvalitetsteknik.
    Dahlgaard Park, Su Mi
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Industriell marknadsföring.
    Strategies, Values and Methods for Breakthrough and Sustainable Development2004Ingår i: Mega Week Conference of the e-TQM College,2004, 2004Konferensbidrag (Refereegranskat)
  • 6.
    Dahlgaard, Jens Jörn
    et al.
    Linköpings universitet, Tekniska högskolan. Linköpings universitet, Institutionen för konstruktions- och produktionsteknik, Kvalitetsteknik.
    Dahlgaard Park, Su Mi
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Industriell marknadsföring.
    The 4P Quality Strategy for Breakthrough and Sustainable Development2004Ingår i: European Quality, ISSN 0969-059X, Vol. 10, nr 4Artikel i tidskrift (Refereegranskat)
  • 7.
    Dahlgaard, Jens Jörn
    et al.
    Linköpings universitet, Tekniska högskolan. Linköpings universitet, Institutionen för konstruktions- och produktionsteknik, Kvalitetsteknik.
    Dahlgaard Park, Su Mi
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Industriell marknadsföring.
    Kammerlind, Peter
    Linköpings universitet, Tekniska högskolan. Linköpings universitet, Institutionen för konstruktions- och produktionsteknik, Kvalitetsteknik.
    In Search of Excellence in Leadership -a Comparison between European Leaders and Leaders in Swedish Health Care2004Ingår i: International Conference of the Central and Eastern European Countries,2004, 2004Konferensbidrag (Refereegranskat)
  • 8.
    Dahlgaard, Jens Jörn
    et al.
    Linköpings universitet, Tekniska högskolan. Linköpings universitet, Institutionen för konstruktions- och produktionsteknik, Kvalitetsteknik.
    Dahlgaard Park, Su Mi
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Industriell marknadsföring.
    Kammerlind, Peter
    Linköpings universitet, Tekniska högskolan. Linköpings universitet, Institutionen för konstruktions- och produktionsteknik, Kvalitetsteknik.
    In Search of Excellence in Leadership -a Comparison between European Leaders and Leaders in Swedish Health Care2004Ingår i: International QMOD Conference,2004, 2004, s. 113-Konferensbidrag (Refereegranskat)
  • 9.
    Dahlgaard Park, Su Mi
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Företagsekonomi.
    A Scandinavian Experience with a Japanese training Package on Human Motivation2005Ingår i: JSA Symposium,2005, 2005Konferensbidrag (Refereegranskat)
  • 10.
    Dahlgaard Park, Su Mi
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Företagsekonomi.
    Conspectus on the quality movement2004Ingår i: Euro Asia : journal of management, ISSN 0872-8496, Vol. 14, nr 27, s. 75-101Artikel i tidskrift (Refereegranskat)
  • 11.
    Dahlgaard Park, Su Mi
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Industriell marknadsföring.
    Den männeskeliga dimensionen2003Ingår i: KvalietsMagasin, nr Nr. 2Artikel i tidskrift (Övrig (populärvetenskap, debatt, mm))
  • 12.
    Dahlgaard Park, Su Mi
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Industriell marknadsföring.
    Hjärtat ska också vara med2001Ingår i: Civilekonomen : tidning för Civilekonomernas riksförbund, ISSN 1400-0997, nr Nr. 8Artikel i tidskrift (Övrig (populärvetenskap, debatt, mm))
  • 13.
    Dahlgaard Park, Su Mi
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Industriell marknadsföring.
    Kan arbetet bidra till livskvalitet?2002Ingår i: Arbetsliv, ISSN 1650-5220, nr Nr. 3Artikel i tidskrift (Övrig (populärvetenskap, debatt, mm))
  • 14.
    Dahlgaard Park, Su Mi
    Linköpings universitet, Ekonomiska institutionen, Företagsekonomi. Linköpings universitet, Filosofiska fakulteten.
    Learning from East to West and West to East2006Ingår i: TQM Magazine, ISSN 0954-478X, E-ISSN 1758-6887, Vol. 18, nr 3, s. 216-237Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Purpose – Parallel with increasing awareness of importance in learning during the last few decades, numerous theorists from various disciplines have tried to shape ideas concerning learning seen from their perspectives. One negative consequence of these efforts has been observed as increased confusion and disputes among the theorists as well as practitioners due to “lacking of common ground” in their search on learning. Hence, the aim of this paper is to explore some critical aspects of learning, among others, root thinking, meaning of learning, nature, processes and outcomes of learning in order to identify possible common ground(s) in between various schools of thought. Design/methodology/approach – Through a literature survey the characteristics of learning in terms of the processes, the nature and the outcomes of learning are investigated. Besides the chosen contemporary literature on learning, ideas and philosophies of John Dewey (1859-1952) and Confucius (551-479, BC) have been explored in order to identify possible root thinking in the West and in the East. Findings – It is found that not much new knowledge has been accumulated since Confucius and despite multiple schools of thought in current research, the majority of western theorists base their ideas on Dewey's thinking. The meta learning wheel has been suggested to be a common ground for learning. Originality/value – The originalities of this paper are: both contemporary as well as classic literatures in learning are investigated.

  • 15.
    Dahlgaard Park, Su Mi
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Industriell marknadsföring.
    Mer sport i arbetslivet2002Ingår i: Kvalitetsmagasinet, ISSN 1104-1579, nr Nr. 2Artikel i tidskrift (Övrig (populärvetenskap, debatt, mm))
  • 16.
    Dahlgaard Park, Su Mi
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Företagsekonomi.
    Perspectives on learning2004Ingår i: European Quality, ISSN 0969-059X, Vol. 11, nr 1, s. 32-47Artikel i tidskrift (Refereegranskat)
  • 17.
    Dahlgaard Park, Su Mi
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Företagsekonomi.
    The European excellence model - an 'Excellent' model for management control?2003Ingår i: The Asian Journal on Quality, ISSN 1598-2688, Vol. 4, nr 1, s. 92-115Artikel i tidskrift (Refereegranskat)
  • 18.
    Dahlgaard Park, Su Mi
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Företagsekonomi.
    The Trinity Model for Creating Motivation and Commitment2005Ingår i: ICQ05,2005, 2005Konferensbidrag (Refereegranskat)
  • 19.
    Dahlgaard Park, Su Mi
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Industriell marknadsföring.
    Tillit stärker engagemanget2001Ingår i: Dagens nyheter, ISSN 1101-2447, nr 30 oktoberArtikel i tidskrift (Övrig (populärvetenskap, debatt, mm))
  • 20.
    Dahlgaard Park, Su Mi
    et al.
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Företagsekonomi.
    Anbäcken, Owe
    Linköpings universitet, Institutionen för beteendevetenskap. Linköpings universitet, Filosofiska fakulteten.
    The Implementation of a Quality System in the Care sectir fir Elderly and Handicapped People - a Swedish Case Study2005Ingår i: International QMOD Conference,2005, 2005Konferensbidrag (Refereegranskat)
  • 21.
    Dahlgaard Park, Su Mi
    et al.
    Linköpings universitet, Ekonomiska institutionen, Företagsekonomi. Linköpings universitet, Filosofiska fakulteten.
    Anbäcken, Owe
    Linköpings universitet, Institutionen för beteendevetenskap. Linköpings universitet, Filosofiska fakulteten.
    The Implementation of a Quality System in the Care sector for Elderly and Handicapped People - a Swedish Case Study2005Ingår i: The Asian Journal on Quality, ISSN 1598-2688, Vol. 6, nr 3, s. 1-18Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This paper presents the empirical research results conducted in a Swedish care organization for elderly and handicapped. The objective of the research was to empirically assess the implementation and practices of a quality system (ISO 9000) from an organizational change and development perspective. The empirical data were collected through multiple methods; interviews were carried out with key-persons and leadership in the organisation and surveys were conducted to all employees. Interactive methods have been applied to various groups in the organisations e.g., directors, supervisors, and the leadership of the quality project and the local politicians. The empirical findings indicate, among others, that the implementation processes were received and perceived differently in the different parts of the care organisation due to different leadership strategies and employee involvement policies. Other critical factors such as acceptance, resistance, motivation, commitment, the role of leadership, learning possibility, etc. have also been investigated, analysed and discussed. Finally some recommendations on how to approach organisational change as well as strategies for implementing a quality system in the care sector are presented.

  • 22.
    Dahlgaard Park, Su Mi
    et al.
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Industriell marknadsföring.
    Bergman, B
    CTH.
    Hellgren, Bo
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Industriell marknadsföring.
    Reflection on TQM for the New Millenium2001Ingår i: Best on Quality, Vol. 12, s. 279-311Artikel i tidskrift (Refereegranskat)
  • 23.
    Dahlgaard Park, Su Mi
    et al.
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Industriell marknadsföring.
    Bergman, Bo
    CTH.
    Hellgren, Bo
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Industriell marknadsföring.
    TQM - Managerial fad or a case of social becoming?2001Ingår i: Management in the thought-full enterprise :: European ideas on organizing / [ed] Bo Hellgren and Jan Löwstedt, Oslo: Fagbook forlaget , 2001, s. 148-178Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 24.
    Dahlgaard Park, Su Mi
    et al.
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Företagsekonomi.
    Dahlgaard, Jens Jörn
    Linköpings universitet, Tekniska högskolan. Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, Kvalitetsteknik.
    10th QMOD Conference. Quality Management and Organizationel Development. Our Dreams of Excellence2008Rapport (Övrigt vetenskapligt)
  • 25.
    Dahlgaard Park, Su Mi
    et al.
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Industriell marknadsföring.
    Dahlgaard, Jens Jörn
    Linköpings universitet, Tekniska högskolan. Linköpings universitet, Institutionen för konstruktions- och produktionsteknik, Kvalitetsteknik.
    Management Control Theories and the European Excellence Model2004Ingår i: Association of Economists of Slovenias yearly conference on modern aspects in business and organizational analysis,2004, 2004Konferensbidrag (Refereegranskat)
  • 26.
    Dahlgaard Park, Su Mi
    et al.
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Industriell marknadsföring.
    Dahlgaard, Jens Jörn
    Linköpings universitet, Tekniska högskolan. Linköpings universitet, Institutionen för konstruktions- och produktionsteknik, Kvalitetsteknik.
    The Human Dimension -A Leadership Challenge of Past, Present and the Future2004Ingår i: 13 th National Quality Congress,2004, 2004Konferensbidrag (Refereegranskat)
  • 27.
    Dahlgaard Park, Su Mi
    et al.
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Industriell marknadsföring.
    Dahlgaard, Jens Jörn
    Linköpings universitet, Tekniska högskolan. Linköpings universitet, Institutionen för konstruktions- och produktionsteknik, Kvalitetsteknik.
    The Human Dimension: Critical to systainable quality2003Ingår i: Quality into the 21st century :: perspectives on quality and competitiveness for sustained performance / [ed] Tito Conti,,Gregory H. Watson,Yoshio Kondo, Milwaukee, Wisconsin: ASQ Quality Press , 2003, s. 72-103Kapitel i bok, del av antologi (Övrigt vetenskapligt)
    Abstract [en]

    Many companies that are achieving the most significant business results today, made a shift in focus from the management of quality in the twentieth century to the quality of management in the twenty-first century. The big difference is that these companies focus on quality as a fundamental organization and market-wide strategy for their company’s competitiveness.

    Quality into the 21st Century: Perspectives on Quality and Competitiveness for Sustained Performancefocuses on the call for a more expansive use of quality practices throughout business in the twenty-first century than in their original application in manufacturing. It also calls for a definitive emphasis on the use of quality principles throughout health care, education, technology, medicine and government. 

    The editors complied a collection of papers that focus on the emerging themes in quality including social values, privacy, security, and software quality.

  • 28.
    Dahlgaard Park, Su Mi
    et al.
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Industriell marknadsföring.
    Dahlgaard, Jens Jörn
    Linköpings universitet, Tekniska högskolan. Linköpings universitet, Institutionen för konstruktions- och produktionsteknik, Kvalitetsteknik.
    Toward a holistic understanding of human motivation: core values - the entrance to People's Commitment?2003Ingår i: International Journal of AI and Society, Vol. 17, nr No.2, s. 150-180Artikel i tidskrift (Refereegranskat)
  • 29.
    Dahlgaard Park, Su Mi
    et al.
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Industriell marknadsföring.
    Hellgren, Bo
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Industriell marknadsföring.
    Bergman, Bo
    CTH.
    Reflection on TQM for the New Millennium (2)2001Ingår i: The Best on Quality, Vol. 12, s. 313-334Artikel i tidskrift (Refereegranskat)
  • 30.
    Dahlgaard, Su Mi Park
    Linköpings universitet, Ekonomiska institutionen, Företagsekonomi. Linköpings universitet, Filosofiska fakulteten.
    From ancient philosophies to TQM and modern management theories2000Licentiatavhandling, monografi (Övrigt vetenskapligt)
    Abstract [en]

    Initiated by world best seller books of Ezra Vogel's Japan as Number one in 1979, William Ouchi's Theory Z in 1980 and Pascale & Athos The Art of Japanese Management in 1981, a huge number of articles and books dealing with Japanese management have been published during the past twenty years. Same interest has been paid to Total Quality Management, when Western countries have found out that TQM was one of main drivers for the Japanese business success. Parallel with this great interest on Japanese management practises, several new management terminologies based on Japanese managerial practises have been introduced such as CWQC (Company Wide Qualily Control), Quality Circles, suggestion Systems, Just-in time, Kanban System, Kaizen, Hoshin Planning (Policy Deployment), QFD (Quality Function Deployment), Lean Production / Lean Thinking, Toyota Productian System etc.

    In this respect it is argued through the thesis that there are new trends of a paradigm shift in management theories and practises partly stimulaled by Japanese management approaches. The paradigm shift in management theories and practises is coneecned from rather mechanistic and bureaueratic organisational approaches, which focus on 'hard ware', to a more human oriented and holistic approach, which focus on 'software'.

    A literature survey of three selected modern management theories - TQM, The Leaming Organisation and Personal Leadership - shows the new trends of a paradigm shifL Furthermore i t is argued that the new trends of a paradigm shift are strongly affected by the successful Japanese managerial approach, especially by the Company Wide Quality Control approach, which was forerunner for establishing theory of TQM. The Japanese approach of Company Wide Quality Controlis a kind of synthetic management theory, shaped through interaction processes between the rational and logical Western way of thinking and the Eastern way of a rather holistic and people oriented way to manage organisations.

    Through the research it is suggested, that one of the possible roots of the paradigm shift is the three East Asian philosophies of Confucianism, Taoism and Buddhism. The elements of those philosophies were embedded in the Japanese practises of Company Wide Quality Control, and later on in the theory of TQM. It is argued that TQM was one of the early initiating managerial approaches, which showed the new trends of a paradigm shift. Due to interactions between theoreticians and practitioners in managerial areas, the TQM movement has had an effect to other management theories. Because of this background there are also some logical links between the selected modem management theories and ancient Asian philosophies.

  • 31.
    Dahlgaard, Su Mi Park
    Linköpings universitet, Ekonomiska institutionen, Företagsekonomi. Linköpings universitet, Filosofiska fakulteten.
    The human dimension in TQM: learning, training and motivation2002Doktorsavhandling, monografi (Övrigt vetenskapligt)
    Abstract [en]

    The overall aim of this dissertation is to study and to explore the human dimension in TQM with focus on learning, training and motivation. The exploration of the evolution of TQM depict the theory of TQM as shaped from a narrow mechanistic apporach to a more humanistic apporach with focus on the human dimension thgough Japanese managerial practices inspired by ideas from western theoreticians.

    One contribution of this dissertation lies in a discussion and identification of TQM as an ongoing process of fusion between western and eastern ways of seeing, interpreting, understanding, thinking and doing. As a result of this ongoing process of fusion, the synthetic theory of TQM came to embrace both a rationai/logical approach and a holistic/dynamic approach. The rationai/logical approach is a heritage from the western tradition transmitted by western theoreticians' ideas, and the holistic/dynamic/ humanistic approach is a heritage of eastern tradition, transmitted by Japanese practices. The strength of TQM, which at the same time can be a disadvantage, lies in this dual or multiple frameworks of an objectivist-rationalistic and a subjectivist-relativistic view. The framework of TQM is, thus, holistic as well as atomistic/reductionistic, human as well as mechanistic, and dynamic as well as static.

    Another contribution of this dissertation is the development of an alternative model for understanding human motivation. The 'Trinity model'¨is a step to incorporate spiritual needs into models of human motivation inspired by, my interpretation of, the view of learning and training in the TQM framework. The proposed motivaton model is in accordance with three overall and innate desires, and portrays human motivation as driven by biological, psychological and spiritual desires/need. The spiritual dimension comprises ethical elements, like trust, faurness, openness, helpfulness, searching for and creating meaning, which earlier have not been explicit recognized in models for human motivation.

  • 32. Noronha, C
    et al.
    Dahlgaard Park, Su Mi
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Ekonomiska institutionen, Industriell marknadsföring.
    Quality Management: Learning from failures2003Ingår i: Euro Asia : journal of management, ISSN 0872-8496, Vol. 13, nr Editorial for Special Issue, s. 26-26Artikel i tidskrift (Refereegranskat)
  • 33.
    Schütte, Simon
    et al.
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, Maskinkonstruktion. Linköpings universitet, Tekniska högskolan.
    Ayas Alikalfa, Ebru
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, Kvalitetsteknik. Linköpings universitet, Tekniska högskolan.
    Dahlgaard, Jens Jörn
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, Kvalitetsteknik. Linköpings universitet, Tekniska högskolan.
    Dahlgaard Park, Su Mi
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, Företagsekonomi. Linköpings universitet, Filosofiska fakulteten.
    Kansei Engineering in Food Industry2009Ingår i: Sensory Quality Measurement: Statistical Analysis aof Human Responses / [ed] Miflora Minoza-Gatchalian and Grace Divino Brannan, Quezon City, Philippines: Quality Partners Company , 2009, 1, s. 246-264Kapitel i bok, del av antologi (Övrigt vetenskapligt)
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