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  • 1.
    Coldwell, David
    et al.
    University of Witwatersand, South Africa.
    Fried, Andrea
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Cross-cultural knowledge management in collaborative academic research2014In: Handbook of research on knowledge management: Adaptation and context / [ed] Anders Ortenblad, Cheltenham, UK: Edward Elgar Publishing, 2014, 1, p. 128-156Chapter in book (Refereed)
    Abstract [en]

    Knowledge management as we frame it for this chapter is perceived as a bundle of structural initiatives to enable learning within and by organizations (Ackerman et al. 2003). It supports sharing of knowledge and is a ‘relational approach towards knowledge [that] places greater emphasis on the level of the group, the community, the network and the organization, than on the individual employee’ (Huysman and de Wit 2002, p. 4; see also Adair 2004). The relational approach to knowledge management is grounded in the idea that ‘the intelligence of a collective comes from individual contributions combined by people’s interactions’ (Perkins 2003, p. 246). These contributions and interactions yield effective decisions, solutions and plans (Perkins 2003) that are progressively kept track of (Adair 2004). Several concepts including ‘local ontology’ (Gergen 1995), organizations’ ‘cognitive systems and memories’ (Hedberg 1981), ‘mutual knowledge’ (Giddens 1979), ‘collective mind’ (Weick and Roberts 1993) or ‘collective knowledge’ (Spender 1994) understand organizational knowledge as cognitively embedded but shared among organizational members (Fried 2003). To be shared, knowledge needs to be enacted in organizational practices that are an ‘ongoing activity stream and emerges in the style with which activities are interrelated’ (Weick and Roberts 1993, p. 365). From a strategic point of view, shared organizational knowledge and practices constitute competitive advantages that can be pitted against the heterogeneous character of competitors

  • 2.
    Coldwell, David
    et al.
    University of the Witwatersrand, Johannesburg, Gauteng, South Africa.
    Fried, Andrea
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    International Research Collaboration: The Meaning of Reflexive Processes in Scientific Communities of Practice2014In: Proceedings of the 28th Annual Conference of the British Academy of Management / [ed] British Academy of Management, 2014Conference paper (Refereed)
    Abstract [en]

    The paper describes a multidisciplinary international collaborative academic research group. The study is cross sectional and adopts a mixed methods approach. It contributes to the literature by describing and analyzing reflexive processes’ costs and benefits in international collaborative research in generating and disseminating knowledge against a background of increasing globalization. The study suggests that research capabilities can be enhanced through research collaboration, although specific challenges with such an approach are evident.

  • 3.
    Coldwell, David
    et al.
    University of the Witwatersrand, Johannesburg, South Africa.
    Fried, Andrea
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Learning organizations without borders?: A cross-cultural study of university HR practitioners' perceptions of the salience of Senge's five disciplines in effective work outcomes2012In: International Journal of Cross Cultural Management, ISSN 1470-5958, E-ISSN 1741-2838, Vol. 12, no 1, p. 101-114Article in journal (Refereed)
    Abstract [en]

    The learning organization has been put forward as an effective way of conflict management through the adoption of the disciplines of personal mastery, mental models, team learning, systems thinking and shared vision (O’Keefe and Stewart, 2004; Fisher-Yoshida, 2005), but this depends to a large extent on the transferability of the concept cross-culturally (Fisher-Yoshida, 2005). This paper investigates the transferability of the learning organization concept in British, German and South African contexts with a sample of university-based human resource (HR) management employees. Specifically, the paper investigates the comparative importance of Senge’s (1990) learning organization disciplines in generating effective work outcomes among HR employees in three different national cultural contexts. It is suggested that the importance of the learning disciplines in different countries may be influenced by prevailing cultural differences. The study interrogates the notion that the model provides a globally relevant tool for general applications in effective workoutcomes. A survey was conducted utilizing HR practitioners employed by three separate universities in three countries (the United Kingdom, South Africa and Germany). Specific measuring instruments were constructed to operationalize Senge’s (1990) model. Results suggest influences of national culture on emphases put on specific aspects of the five disciplines in effective work outcomes.

  • 4.
    Coldwell, David
    et al.
    School of Economic and Business Sciences, University of the Witwatersrand, Johannesburg, South Africa.
    Papageorgiou, Elena
    School of Accountancy, University of the Witwatersrand, Johannesburg, South Africa.
    Callaghan, Chris
    School of Economic & Business Sciences, University of the Witwatersrand, Johannesburg, South Africa.
    Fried, Andrea
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences. Otto Schott Institute of Materials Research,Department of Metallic Materials, Friedrich-Schiller-University of Jena, Germany.
    Academic citizenship and wellbeing: An exploratory cross-cultural study of South African and Swedish academic perceptions2016In: South African Journal of Higher Education, ISSN 1011-3487, E-ISSN 1753-5913, Vol. 30, no 1, p. 80-105Article in journal (Refereed)
    Abstract [en]

    Academic citizenship is, conceptually speaking, closely related to organisational citizenship behaviour, as both concepts can be regarded as consisting essentially of personal co-worker and organisational support behaviours. Academics across the world operate in widely divergent settings in different socioeconomic and political situations and higher education environments. Such differing circumstances might be expected to have a bearing on the priorities that academics face in different countries and the ways academic citizenship is understood. This paper uses a mixed methods approach to analyse perceptions of academic citizenship and employee well-being in one Swedish and one South African university which operate in starkly different socioeconomic circumstances. The findings of the exploratory study suggest that despite wide-ranging differences in socioeconomic environments between the two countries, there is a high degree of common understanding of the form and substance of academic citizenship and its bearing on well-being. Key words Academic citizenship, organisational citizenship behaviour, South African and Swedish universities, well-being

  • 5.
    Fried, Andrea
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Lighting up 'blind spots' while measuring knowledge capital2006In: Electronic Journal of Knowledge Management, ISSN 1479-4411, E-ISSN 1479-4411, Vol. 4, no 1, p. 31-38Article in journal (Refereed)
    Abstract [en]

    Practical experiences in developing and introducing performance measurements systems for measuring and managing knowledge capital have shown that these instruments do not sufficiently fulfil the expectations of their users. Some authors even point out that the fundamental understanding of methodological and conceptual issues is inadequate. Therefore, we suggest that instead of creating further new instruments, an explanation of how and when Performance Measurement Systems (PMS) become effective is necessary. We argue that highlighting their potential production of “blind spots” and comprehending the use of PMS more reflexively will bring more sustainable effects. As a result, the concept of First and Second Order Reflection of PMS is introduced.

  • 6.
    Fried, Andrea
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    The importance of studying deviance in management control2019Conference paper (Other academic)
    Abstract [en]

    In management control, it almost goes without saying that contemporary organizations need far more complex logics and organizational control mechanisms than the once dominant bureaucratic control regime could offer. Today, contemporary organizations must cope with uncertain situations inherent, for instance, in innovation processes, organizational learning, professional services, knowledge creation, temporary forms of work, communities of practice, and cross-boundary organizations. All in all, however, they are still confronted with the resilience of the bureaucratic control regime, de-personalized control relations and de-contextualized management systems for monitoring global standardized routines. This paper works therefore further on the question how management control can overcome the classical notion of control which changes when systems are undetermined and when managerial questions are principally undecidable. The paper does it by exploring the dialectic of control (Giddens) to further discover novel directions for research in the field.

  • 7.
    Fried, Andrea
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    „Wachsen oder nicht, das ist die Frage …“: Systemdifferenzierungen junger Unternehmen am Beispiel einer Kommunikationsagentur2010In: Schmalenbach Business Review, ISSN 0341-2687, Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung (ZfbF), Vol. 62, no 3, p. 334-360Article in journal (Refereed)
    Abstract [de]

    Wenn etablierte unternehmensbezogene ansätze der Gründungsforschung Unternehmenswachstum untersuchen, dann zielen sie auf eine analyse der kausalen Beziehungen von Erfolgsfaktoren ab. Wachstum junger Unternehmen wird in diesem Beitrag alternativ als evolutionärer Prozess verstanden. Der Begriff Wachstum vereinigt hier die quantitative wie qualitative Veränderung junger Unternehmen im Zeitverlauf. Grundlage für die analyse von Wachstum sind die funktional-strukturellen Überlegungen innerhalb der Theorie sozialer Systeme nach Niklas Luhmann (1964). Im Beitrag wird eine problemorientierte analyse des Wachstumsdrucks junger Unternehmen anhand von fünf Merkmalen vorgeschlagen: Mitgliedschaft, arbeitsteilung, Formalisierung, Führung und Grenzstellen. Exemplarisch geschieht dies am Fall einer jungen Kommunikationsagentur. auf diese Weise wird das Potential organisationstheoretischer ansätze und qualitativer Forschungsmethoden für die Gründungsforschung erschlossen. Zudem wird deutlich, wie auch Gründungsforschung und -beratung voneinander profitieren können.

  • 8.
    Fried, Andrea
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Karadzhova-Beyer, Diana
    Langer, Sarah
    Pretorius, Agnieta
    The nexus between standards and innovation - an explanation of contradictory results through the concept of social agency2019Conference paper (Other academic)
  • 9.
    Fried, Andrea
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Singhal, Arvind
    The University of Texas at El Paso, El Paso, Texas, USA; Faculty of Business Administration, Hedmark University of Applied Sciences, Norway.
    Deviance in management and organization studies: functionalist and interactionist perspectives2017Conference paper (Other academic)
  • 10.
    Gey, Ronny
    Friedrich Schiller University Jena, Germany.
    Metastructuring for Standards: How Organizations Respond to the Multiplicity of Standards2018In: Corporate and global standardization initiatives in contemporary society / [ed] Jakobs, Kai, Hershey, PA: IGI Global, 2018, p. 252-276Chapter in book (Refereed)
    Abstract [en]

    This chapter focusses on the appearance and implementation of process standards in software development organizations. The authors are interested in the way organizations handle the plurality of process standards. Organizations respond by metastructuring to the increasing demand for standardizing their development processes. Standards metastructuring summarizes all organizational mechanisms for facilitating the ongoing adaption of global standards to the organizational context. Based on an in-depth single case study of a software developing organization in the automotive technology sector, the authors found four areas of metastructuring, four roles for standard mediation, and four types of metastructuring activities. With the case study, they encourage further research that proves standards in use and how organizations respond to the challenges of standardization.

  • 11.
    Gey, Ronny
    et al.
    University of Leipzig, Leipzig, Germany.
    Fried, Andrea
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    “Standard Bibles” and mediators as a way of software development organizations to cope with the multiplicity and plurality of standards2014In: International Journal of IT Standards and Standardization Research, ISSN 1539-3062, Vol. 12, no 2, p. 57-77Article in journal (Refereed)
    Abstract [en]

    In this paper we focus on the appearance and implementation of process standards in software development organizations. In particular, we are interested in the way organizations handle the plurality and multitude of process standards they are faced with in a modern working environment. The process how organizations respond to environmental challenges like the increasing demand for process standards we call metastructuring. Based on the metastructuring approach by Orlikowski et al. (1995) we explore the process of internal standard-use mediation by an in-depth single case study. The case company develops step by step a dedicated institutional entity reacting to standard complexity and customer pressure. As a result, mediators shape extensively the standard use of the employees in the case company. They develop a process library which integrates different standards. We shed light on how this metastructuring process is accomplished, which areas of metastructuring regarding process standards can be found and explore different types of metastructuring activities by the involved standard-use mediators.

  • 12.
    Gey, Ronny
    et al.
    Department of Metallic Materials, Otto Schott Institute of Materials Research, Friedrich Schiller University of Jena, Jena, Germany.
    Fried, Andrea
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences. Department of Metallic Materials, Otto Schott Institute of Materials Research, Friedrich Schiller University of Jena, Jena, Germany.
    Langer, Sarah
    Department of Metallic Materials, Otto Schott Institute of Materials Research, Friedrich Schiller University of Jena, Jena, Germany.
    Certification matters - competition of market, rational-bureaucratic and professional logics in software development organisations2015In: Proceedings of the 9th International Conference on Standardization and Innovation in Information Technology (IEEE SIIT) / [ed] Kai Jakobs, Red Hook, NY: Institute of Electrical and Electronics Engineers (IEEE), 2015, p. 9-18Conference paper (Refereed)
    Abstract [en]

    We refer to an ongoing discussion around micro-institutionalist approaches in the neo-institutional perspective on organizations ([ 1 ], (2), (3), [ 4 ]). The paper addresses how organizations respond to pressures from competing and potentially conflicting institutional logics (1). An understanding of organizational responses is drawn from the conflict of the professional, rational -bureaucratic and market logic (5). By investigating the implementation of the process improvement standard CMMI (Capability Maturity Model Integration) in software development organizations, we show different organizational responses to these conflicting institutional logics. A CMMI certificate for a software development process embodies all three institutional logics: (a) the market logic due its potential of a competitive advantage resulting from an increased trust in the final software product by customers, (b) the rational-bureaucratic logic by exercising managerial control over compliance of software development processes with the CMMI standards requirements and (c) the professional logic in form of its inscribed expertise in software engineering. Our empirical results show three different responses: ( I) an integrative approach that balances between the conflicting logics, (2) a durable and a (3) non-durable response which favor market and rational bureaucratic logic. At the same time, the three investigated cases highlight different consequences for the software developers and their professional logic. The findings of the study contribute to neo-institutional theory by delivering empirical insights on how differently logics are managed in the day-to-day practice of actors. Thus, we call for further empirical investigation on the micro-institutionalist level. A link of the neo-institutionalist perspective to the theoretical perspective of the professions is suggested.

  • 13.
    Sarah, Langer
    et al.
    Friedrich-Schiller-University of Jena, Otto Schott Institute, Germany.
    Fried, Andrea
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    A phenomenological perspective on organizational deviance – the enactment of standards in software development2017Conference paper (Other academic)
1 - 13 of 13
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