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  • 1.
    Andréasson, Ester
    et al.
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Axelsson, Karin
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Gustafsson, Mariana S
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Hedström, Karin
    Handelshögskolan vid Örebro universitet.
    Melin, Ulf
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Söderström, Fredrik
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, The Institute of Technology.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Vem är vem på nätet?: en studie av elektronisk identifiering2014Book (Other academic)
    Abstract [sv]

    Att identifiera sig är något vi gör i många olika vardagssituationer; exempelvis när vi ska styrka vår ålder i krogkön, uträtta bankärenden eller bli insläppta av vakten på en bevakad arbetsplats. För att identifiera oss i dessa situationer använder vi oftast någon form av fysisk identitetshandling; ett körkort, pass eller ID-kort. Samtidigt har vi idag ett samhälle där allt fler ärenden går att utföra via nätet, där såväl offentliga som kommersiella aktörer erbjuder elektroniska tjänster (e-tjänster) i ökande omfattning. Vi blir därmed alltmer beroende av informationsteknik (IT) i samhället för att samverka och kommunicera effektivt och enkelt. Vår riskexponering och sårbarhet ökar i takt med att vi utför allt fler ärenden via e-tjänster. Känslig information kan utnyttjas av obehöriga eller missbrukas på olika sätt.

    Elektronisk identifiering blir i dessa sammanhang en viktig komponent och förutsättning för att kunna erbjuda och använda effektiva och säkra e-tjänster. När man identifierar sig på nätet och i IT-system kan man göra det på många olika sätt; man kan logga in med användarnamn och lösenord, använda elektroniska ID-lösningar (eID) med dosor och koder, scanna fingeravtryck, använda e-tjänstekort och kortläsare eller RFID-teknik. Man skulle kunna betrakta dessa identifieringslösningar som rent tekniska landvinningar, som bara syftar till att man ska kunna nå den e-tjänst man vill använda. Likt en nyckel som används för att låsa upp dörren så att man kommer in i sitt hus. Vi menar dock att det är en alldeles för snäv syn på elektronisk identifiering – den behöver vara vidare än så för att vara fruktbar och kunna sättas i meningsfulla sammanhang av exempelvis design, utvärdering och vidareutveckling.

    Även om det är en teknisk lösning (en artefakt) med en begränsad uppgift vi avser, så kan dess utformning och sättet den införs och används på få stora konsekvenser för hela användningssituationen. Med artefakt menas här konstruerade föremål i form av olika tekniska lösningar och människors meningar kopplade till dessa. Identifieringslösningen påverkar både säkerheten i sig och den bild vi får av den e-tjänst eller det IT-system där vi identifierar oss. Dessutom påverkar den också bilden vi har av det sammanhang där vi använder identifieringslösningen. Om vi använder en e-tjänst som erbjuds av exempelvis den kommun där vi bor, påverkas också vår tilltro till kommunen och samhället av hur vi uppfattar identifieringslösningen och e-tjänsten. Samma resonemang gäller om vi köper en vara av ett privat företag på nätet. Med andra ord påverkas samhällets såväl som företagens legitimitet av hur vi som medborgare eller kunder uppfattar olika IT-lösningar.

    Den här boken handlar därför om de möjligheter och utmaningar som elektronisk identifiering kan innebära för individer, organisationer och samhället. Vi talar inte om isolerade tekniska problem i första hand, utan anlägger ett vidare perspektiv på de möjligheter och problem som kommer med e-tjänster och elektronisk identifiering.

    Vi har skrivit den här boken för att dela med oss av en del av de tankar och insikter som vi fått under projektet. Syftet med boken är att sätta ljuset på ett antal teman som framstår som centrala för utveckling och användning av elektronisk identifiering. Vi beskriver tre exempel som hämtar inspiration från våra studier inom projektet. Utifrån dessa exempel lyfter vi fram ett antal teman och diskuterar dessa samt sammanfattar utmaningar som vi sett i våra studier. Vår förhoppning är att Du som läser vår bok kan använda våra resonemang för att diskutera frågorna vidare i det praktiska sammanhang som Du befinner Dig i. Oavsett om Du finns på ett kommunkontor, i ett landsting, i en myndighet eller i en privat livssituation. Vi har inte haft ambitionen att skriva en vetenskaplig, teorirelaterad text, men Du som vill läsa forskningsbaserade publikationer från projektet hittar lästips i slutet av boken.

  • 2.
    Andréasson, Ester
    et al.
    Linköping University, Department of Management and Engineering, Political Science . Linköping University, Faculty of Arts and Sciences.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science . Linköping University, Faculty of Arts and Sciences.
    The Paradox of Community Informatics in the Health Care Sector2010In: Vision and Reality in Community Informatics.: CIRN -DIAC Conference Proceedings: Prato, Italy 27-29 October 2010 / [ed] Larry Stillman, Ricardo Gomez, 2010Conference paper (Refereed)
    Abstract [en]

    Local health care centres (publicly funded primary health care) play an important role for most people. This is where the citizens are most likely to have their first contact with the health care system if they get ill or injured; this is where different groups of chronics go to do their routine check ups and where elderly citizens get qualified medical care. The health care centres also often include a child health centre, where parents regularly bring their small children so that the medical staff can give insurance that the children are growing and developing the way they should. The health care centres are an important part of the infrastructure in communities. In small villages, the staff is also quite familiar with the patients they give service to. Recently most local health care centres have improved their use of informatics for administration and patient contacts.

    Our field studies of community health care centres concern the use of a new electronic system for patient’s medical records in a health care organisation. This ICT solution brings that the medical records are now tied to the patient, rather than to a specific health care unit. This means that the patient’s medical records are always available for the staff at any of the units within the health care organisation. Thereby, the staff at a local health care centre has faster and more complete access to medical information than before, which means that they can be more efficient and professional in care giving and contribute better.

    Our results indicate that the new electronic medical records makes physical place less important in order to give qualitative care, while they at the same time strengthens the health care centres central role in the community. An indication is that there is a potential for even more empowerment of the local community and people’s connectedness to the community.

    The concluding impression is that community informatics in the health care sector is characterized by a paradox. It works in different directions at the same time: It expands the community in the sense that the flow of medical information increase, but at the same time it strengthens the community as a physical place since the health care centres gets an even stronger role. The aim of this paper is to verify this paradox from a Swedish case study and discuss its general and even global implications on community informatics in the health care sector. The preliminary conclusion is that small communities still can become empowered by the use of new health care informatics.  

  • 3.
    Assmo, Per
    et al.
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    An Alternative View of Integrated Sustainable Development Through a Time-Spatial Lens2012In: OIDA International Journal of Sustainable Development, ISSN 1923-6654, E-ISSN 1923-6662, Vol. 3, no 12, 87-96 p.Article in journal (Refereed)
    Abstract [en]

    The conventional monetary market oriented economic view of development is the dominant approach of development, despite its shortcomings and inability to include social and environmental aspects into long term processes of change. Essential values are often concealed or even excluded in conventional monetary analyses, which are fundamental for integrated sustainable livelihoods.Using a time-spatial perspective, building on Hägerstrand’s time-geography, this article aims to elaborate upon an alternative conceptual development approach. The time-spatial model open for an alternative constructive approach to analyze and physically anchoring socio-economic and ecological processes extended over time. Such a view thereby contrasts and reaches beyond the conventional monetary market growth strategy.Combining the conceptual discussion with empirical illustrations from rural livelihoods in Sweden, the article highlight new alternative political-economic analytical tools and strategies to achieve sustainable sound integrated socio-, economic-, and ecological development processes.

  • 4.
    Assmo, Per
    et al.
    Institutionen för ekonomi och IT, Avdelningen för juridik, ekonomi, statistik och politik, Högskolan Väst.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    En annan kommunal ekonomi: om andra sätt att värdera lokala resurser och aktiviteter : bilder från Ydre kommun2014Book (Other (popular science, discussion, etc.))
    Abstract [sv]

    Med denna bok vill vi vidga perspektiven och visa på möjligheter att se kommunal ekonomi i ett bredare perspektiv och söka en annan kommunal ekonomi. Vi vill visa att det i en landsbygdskommun och dess bygder finns och används mer resurser för att skapa välfärd och ett gott liv än det som i dag räknas och därmed syns i den kommunala ekonomin där man räknar kronor och ören. Genom att vända och utveckla perspektiven kring ekonomi vill vi peka på behovet av att se och synliggöra fler resurser som gör att resurshushållning utifrån lokala förutsättningar bidrar till en integrerad och hållbar utveckling för landsbygden.

  • 5.
    Assmo, Per
    et al.
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Local Alternative Development through a Time-Spatial Lens: A Case Study of Ydre Inspired by Hägerstrand2013In: Entrepreneurship, Social Capital and Governance: Directions for the Sustainable Development and Competitiveness of Regions / [ed] Charlie Karlsson, Börje Johansson and Roger R. Stough, Edward Elgar Publishing, 2013, 378-391 p.Chapter in book (Other academic)
    Abstract [en]

    This book highlights the role of entrepreneurship, social capital and governance for regional economic development. In recent decades, many researchers have claimed that entrepreneurship is the most critical factor in sustaining regional economic growth. However, most entrepreneurship research is undertaken without considering the fundamental importance of the regional context. Other research has emphasized the role of social capital but there are substantial problems in empirically relating measures of social capital to regional economic development.

    The expert contributors to this work highlight the role of governance in regional growth, an area that has so far been relatively under-researched, underpinning their findings with new theoretical and empirical evidence. They conclude that the relationship between entrepreneurship, social capital and governance in factors affecting regional economic development are complex and interdependent, and that to influence these factors and the relationship between them, policymakers must have a long-term perspective and be both patient and persistent in their efforts.

    This enlightening book will be of great interest to academics, students and researchers across a range of fields including regional science, regional economics, economic geography, regional planning, public policy, entrepreneurship, political science and economic sociology. Policymakers involved in regional policymaking from national down to regional and local levels will also find the book to be an illuminating read.

  • 6.
    Assmo, Per
    et al.
    University West, Trollhättan, Sweden.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Local Policy Entrepreneurs and Sustainable Development in Rural Areas2015In: Regional development in an international context: regional, national, cross border and international factors for growth and development. Revised papers presented at the 18th Uddevalla symposium, 11-13 June, 2015, Sönderborg, Denmark / [ed] Iréne Bernhard, Trollhättan: Högskolan Väst , 2015, 59-74 p.Conference paper (Other academic)
    Abstract [en]

    A popular trend in today’s development debate is to highlight arguments favouring local production, local entrepreneurship, or the importance of buying local. But what do we actually mean when we talk about the term “local”. Similar to other popular development terms, the concept “local” seems to be used in a wide variety of meanings and interpretations. Furthermore, the term “local” is also often connected as an important component in the perhaps even more vague argumentations for sustainable development.        

    The conventional view of development, based on economic growth, promotes expansion in space and compression in time – a global market economy. This dominant technical-economic approach largely use general technological and institutional policies and solutions more suitable for urban large-scale structures. Such structures and policies thereby tend to hamper what often is seen as local development.

    Initially, the article discusses the term “local” using a geographical time-spatial conceptual approach. With the use of empirical field studies focusing on rural local development in Sweden, the article thereafter apply the approach in an analytical framework to clarify and identify the meaning(s) of the term local, and identify the possibilities and constraints of processes of change in time and space – e.g. local development. In so doing, the time-spatial approach provide a possibility to identify the potential for alternative interwoven applicable local policy instruments and strategies.

  • 7.
    Assmo, Per
    et al.
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Public Services Choices When There Are No Alternatives?: A Paradox of New Public Management in Rural Areas2012In: Journal of Rural and Community Development, ISSN 1712-8277, Vol. 7, no 2, 1-17 p.Article in journal (Refereed)
    Abstract [en]

    There is a common decrease in services in rural areas around the world. This is not at least the case regarding public services, since the decreasing population also decreases the resources available for local public services. The aim of this article is to critically analyse challenges of New Public Management in a rural area community in Sweden to discuss the complex double management role (as employer and as service provider) of the rural municipality. The core of NPM is based on a private sector ethos and is thus also heavily influenced by corporate sector techniques and management. In this paradigm cost effectiveness and efficiency become the dominant considerations for how the state is run. It becomes even more problematic in rural areas without a critical mass of customers (former citizens) and additional costs for transportation. This is illustrated by a discussion of local schools. The analysis shows that even non-monetary resources should be taken into account to reach legitimate policy changes in rural communities. This opens for a creative discussion on time-spatial localized policy-making including extending the interpretations of local resources.

     

  • 8.
    Assmo, Per
    et al.
    Högskolan Väst.
    Wihlborg, Elin
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering, Political Science.
    Turning Time-Spatial Modes - A Conceptual Model to Integrate Environmental-Economic Processes of Change2009In: International Conference on Environmental, Cultural, Economic and Social Sustainability,2009, 2009Conference paper (Refereed)
  • 9.
    Assmo, Per
    et al.
    University West, Trollhättan, Sweden.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Turning Time-Spatial Modes: An Alternative Perspective to Integrate Environmental-economic Processes of Change2008In: Uddevalla Symposium 2008. Spatial dispersed production and network governance: Revised papers presented at the 11th Uddevalla Symposium, 15-17 May, 2008, Kyoto, Japan / [ed] Iréne Bernhard, Trollhättan, Sweden: Department of Economics and IT, University West , 2008, 115-128 p.Chapter in book (Other academic)
    Abstract [en]

    The global markel economy is built on a political institutional arrangement promoting free and open trade. The existing natural and human resources make up the basis for all produclive activilies. The dominating economy strive to reach efficient use of human and natural resources, by enhancing processes of spatial expansion and time-compression.

    The conceptual argument in this paper takes its starting point in Hägerstrand's traditional time-space mode!. lt illustrates two conflicting perspectives the global markel economic horizontal norm (expansion in space, compression in time) and the environmental sustainable vertical processes (expansion over lime in limiled spaces). These two norms head in different directions and environmental sustainability is therefore conflicting with the common meaning of economic development.

    In a time-spatial perspective, a sustainable use of resources is spatially limited, and extended over time. A development process, in terms of environmental sustainability, relies on local resource use and extension in time, to limit the use of externa! input of energy. This process is the opposile to what today is seen as economic development (growth) that compresses time and expands in space, to reach the most favourable comparative advantages.

    The monetary market economy is a political construction. What activities and resources that are given a price on the markel depend on the institutional arrangements of property rights, prices and legal structures. Our conceptual conclusion is that the current political construction of the economy is "in-complete"and thus creates and fosters a mis-match with environmental pre-condilions. The political system can have the capacity to use the tools and power to harmonise economic development with environmental sustainability, locally, nationally and globally.

  • 10.
    Assmo, Per
    et al.
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Ydre 2.0: An Alternative Time-Spatial Approach towards Post-Monetarism2010In: ERSA 2010, 2010Conference paper (Other academic)
  • 11.
    Axelsson, Karin
    et al.
    Linköping University, Department of Management and Engineering, VITS - Development of Informations Systems and Work Context. Linköping University, Faculty of Arts and Sciences.
    Tillmar, Malin
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Kundval – dilemman i gränssnittet mellan privata och offentliga organisationer2010In: Samtal pågår… från forskare till politiker och tjänstemän i kommuner / [ed] Friberg T, Thelander S, Linköping: Linköpings universitet , 2010, 9-19 p.Chapter in book (Other academic)
    Abstract [sv]

    Är det bättre med stora än med små kommuner? Kommer folkrörelsepartierna att bli mer kampanj- och väljarorienterade i framtiden? Hur formas en boendepolitik för det goda åldrandet? Lokala transportstrategier – hur och för vem? Hur påverkas kommunledningars samverkan om gymnasieskolan av att det finns friskolor? Är kulturekonomi framtidens lokala tillväxtmotor?</p><p>Dessa och andra frågor behandlas i denna bok. Den är ett led i Centrum för kommunstrategiska studiers, CKS, arbete med att bygga en dialog – utveckla goda samtal – mellan Linköpings universitet och medlemskommunerna i CKS. Den innehåller fjorton olika artiklar, inlägg, som forskare författat för att förmedla sina resultat, men också för att stärka en dialog med politiker och tjänstemän i kommunerna. Inläggen spänner över många olika ämnen och frågeställningar. De är i vissa fall konkreta och koncisa i andra fall beskrivande och reflekterande. Alla är de av kommunstrategisk karaktär.</p><p>I en kommun fattas en mängd olika politiska beslut kring de mest skiftande ämnen. Det kräver kunskap, reflektion och gedigna beslutsunderlag. Då kan forskares analyser och kunskapsproduktion vara till nytta. För att en fördjupad och samhällsrelevant forskning ska komma till stånd behövs emellertid reaktioner från politiker och tjänstemän. Det finns alltså ett ömsesidigt beroende. Det kan hanteras genom samtal i vilka forskare, politiker och tjänstemän kan utbyta erfarenheter, tankar och kunskaper. Inläggen i denna bok visar att samtal pågår

  • 12.
    Bernhard, Irene
    et al.
    University West, Trollhättan, Sweden.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Municipal Contact Centres: A Slower Approach Towards Sustainable Local Development by E-government2015In: European Planning Studies, ISSN 0965-4313, E-ISSN 1469-5944, Vol. 23, no 11, 2292-2309 p.Article in journal (Refereed)
    Abstract [en]

    It is Swedish government policy to use information and communication technologies to increase sustainability. This has implications for planning and local organization of communities. In the municipalities where most public services are provided, there are growing numbers of local contact centres (CCs) aiming to meet citizens’ needs for information and coordination of public services. The CCs localize public services and combine different services into a one-stop practice focusing on needs and demands of individual citizens and their unique situations. The municipalities hereby have to plan for service provision in new ways to meet more individualized needs that are also in line with improved sustainability. CCs are both local offices and advanced services on-line, as e-governmental services. E-government could be considered fast government, but this article aims to turn that obvious first impression upside down and discuss how e-government can slow down and make services more local, personalized and sustainable. Theoretically we take off from a time-geographical modelling of slow processes that has implication for slower, more sustainable development. Based on in-depth case studies of municipal CCs we argue that they are tools towards improved sustainability and localism, and that they are “slowing up” administrative processes. In particular, we point out that e-government has a potential to plan for, and promote, sustainability and slow local development.

  • 13.
    Bernhard, Irene
    et al.
    University West, Trollhättan, Sweden .
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Policy entrepreneurs in networks: implementation of two Swedish municipal contact centres from an actor perspective2014In: International Journal of Entrepreneurship and Small Business, ISSN 1476-1297, Vol. 21, no 3, 288-303 p.Article in journal (Refereed)
    Abstract [en]

    This study aims to elaborate on the meanings of policy entrepreneurs and through the conceptualisation analysing implementation of local municipal contact centres – a Swedish local e-governmental initiative. The paper builds on qualitative case studies including interviews, observations and document analysis, all analysed through the perspective of policy entrepreneurs. Local policies are implemented in relation to local cultures, norms and economic structures. The networked governance structure demands entrepreneurial actors to combine resources and interests into a change. Here we identified both theoretically and practical, two types of such entrepreneurial actors. The issue entrepreneur focuses on the issue as such and focuses on the solution to a single problem. The political entrepreneur, on the other hand, focuses on core values and long term structural changes. The emerging networked governance structure asks for improved knowledge on policy entrepreneurship both for analytical and practical improvements. The findings may provide useful information for municipal e-government planning specifically when planning for implementing contact centres. The study enriches the existing literature on policy entrepreneurs in networks expanding the roles to include also local e-government contexts. 

  • 14.
    Bernhard, Iréne
    et al.
    University West, Trollhättan, Sweden.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Regional e-governance: promoting entrepreneurial behavior in public administration2014In: Agglomeration, clusters and entrepreneurship: studies in regional economic development / [ed] Charlie Karlsson, Börje Johansson, Roger S. Stough, Cheltenham, UK: Edward Elgar Publishing, 2014, 1, 199-220 p.Chapter in book (Other academic)
    Abstract [en]

    Electconic applications for public administration and contacts between citizens and governments are developing worldwide. E-government is a concept tbat includes all forms of electronic applications used by govemmental bodies; e-services are those used for services to citizens, private firms and organizations. European Union ministers unanimously agreed on a declaration for e-government in 2009, aiming to 'use eGovemment to increase tbeir efficiency and effectiveness and to constantly improve public services in a way that caters for users' different needs and maximizes public value' (Ministerial Declaration on e-government, 2009). The policy illustrates great optimism for e-government in terms of efficiency and citizen value. However, wben implemented, there are great demands placed on professionals in public administration to take up and realize tbese expectations. They have the possibility to act as entrepreneurs, be creative and break organizational norms and boundaries, which is the focus ofthis chapter.

    There are increased expectations about the potential of e-govemance to meet tbe still basic demands of sustained efficiency and democracy in public administration. The use of information technology (IT) is developed in close interplay between the organizational and technical components of a socio-technical network (Hughes, 1983). Public policy and administration also develop in relation to late modernization and globalization, and the increased use of IT is integrated in many other processes of change. Thus, few changes cao be related to the use of new technology a lone. E-government applications provided through technical and organizational applications are usually developed and designed to address a specific problem or issue in public administration. The technological innovations are thus not the primary focus; the aim is the problems dealt with by public administration (Wihlborg, 2000).

    E-government development and the implementation of innovations thus take place in the crossing points between technology and professionals in administration. The cases we use to illustrate this here concern regional student counseling and applications to upper secondary schools in Sweden. The Swedish government has worked extensively on e-government, and there are several local and regional initiatives intended to increase the use of IT and the provision of broadband infrastructures (SOU, I 999; 2002; 2008). For 3 years (2003- 2005), the government had a special delegation, The 2417 Agency Delegation, to promote and stimulate the development and use of public e-services (SOU, 2004). Currently a Swedish governmental e-delegation reaching over all public administration has been formed to promote integration and efficiency, similar to the British arrangements (Dunleavy et al., 2007; Government Gateway, 2010). One example of this e-government development toward reforming the public sector is that several Swedish municipalities have implemented customer centers (see for example Bernhard, 2010).

    The aim of this chapter is firstly to conceptualize a framework of innovative e-governance into e-service, e-administration and e-democracy as different contexts for entrepreneurial behavior, and secondly to use the approach to analyse and compare the implementation of the innovations of the common application systems for upper secondary schools in two Swedish regions.

  • 15.
    Bernhard, Iréne
    et al.
    Högskolan Väst, Trollhättan, Sweden.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Trust in secure public e-services: translating policies into use2012In: Entrepreneurship, social capital and governance: directions for the sustainable development and competitiveness of regions / [ed] Charlie Karlsson, Börje Johansson and Roger R. Stough, Edward Elgar Publishing, 2012, 1, 241-262 p.Chapter in book (Other academic)
    Abstract [en]

    The emerging information society challenges relations between public agencies and citizens in many ways. Providing e-services on the Internet and using other forms of information and communication technologies are basic components of e-government. E-services as such are innovations – even if the service itself existed before – as they are a new way of producing and organizing the service. For secure use and successful implementation of innovations in public contexts, the innovation must be considered legitimate and related to policies. The European Union and all other levels of government form policies, which are translated among the various levels to manage the useful, secure praxis of e-services. Translation in organisational terms takes place across governmental levels in the multi-level governance chain and secondarily from technical to administrative settings. Since the Swedish public administration relies on a dual steering approach, with strong, constitutionally mandated regional and local autonomy, such policies cannot be forced onto regional and local public agencies. Instead, European and national policy statements become soft policy instruments in the local context, and their implications rely on local uptake in the specific setting and on the competencies of the professionals in local public administration. Since this is a new, emerging field of innovative policy and practice, our analysis will build on an inductive methodological approach. The theoretical framework of policy and technology translation allows inclusion of this broad process of changes. Our focus here on the translation process is to highlight translations both across levels in multi-level settings and as constructions of meanings of security. The conclusion is that the organizational settings of multi-level governance are greater constraints than new technology for implementation of public e-services.

  • 16.
    Elg, Mattias
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering. Linköping University, HELIX Vinn Excellence Centre.
    Lindmark, Jan
    CIO Axfood AB.
    Wiger, Malin
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Översättning av riktlinjer: Fallstudier av sjukdomsförebyggande metoders genomslag2016Report (Other academic)
    Abstract [en]

    The National Board of Health and Welfare decided in November 2011 on the national guidelines for methods of preventing disease. The guidelines focus on four areas: tobacco use; hazardous use of alcohol; insufficient physical activity; and unhealthy eating habits. Health care systems in Sweden, ie, county councils and municipalities, have since the introduction of the guidelines established effort for the implementation of these guidelines. The National Board of Health and Welfare has also since January 2011 been assigned to support its implementation. It turns out that there is variation regarding how far the various county councils have A utilize these guidelines in clinical work. A central question is why there is varied result and how implementation efforts may be strengthened. This report addresses these two issues. More specifically we analyze the implementation processes of the guidelines for methods of preventing disease in a multi-level perspective and with respect to how they are translated into clinical activities in meetings with patients. The overall aim is to analyze the translation of the guidelines for disease prevention methods from policy level through administrative levels of administration to the clinical activities in meetings with patient. We are, thus, especially interested in how translation processes are constructed and sustained in the interplay between policy making and healthcare management.

    The central problem motivating our study is the perceived difficulty of managing policy guidelines into practice. From experience we know that there are an increasing number of attempts that fail to effectively deliver implemented policy initiates. Therefore, a great deal of scholarly work focus on analyses and explanation of why organizations accomplish their policy implementation initiative and why others have good, well-founded reasons to refrain from applying new ideas.

    As a starting point for our analysis, we argue that there is a need to view healthcare organizational systems and their policy implementations from a network perspective. The theoretical input that frame our analysis of the implementation, management and control of public services is about making sure these implementation processes function as a continuous translation between different actors of a rather complex organization.

    We used a multiple case study approach of efforts in four regions to implement the guidelines for methods of preventing disease. The four regions studied were: Norrbottens County Council, Stockholm County Council, Region Östergötland and Skåne Region . The case studies are based mainly on interviews with key people in each county / region as well as the study of policy documents. Overall, 31 people were interviewed in different parts of the county councils/regions; from public policy makers, administrative management, healthcare developers and clinicians. The interviews have both given insight into implementation efforts, the current work on the guidelines and settings in which these guidelines, with various success, have been immersed.

    Our findings show that there are several ways in which the policy guidelines enter the regional level: (1) directly from the national guidelines, (2) through earlier efforts in nearby areas, and (3) through participation in the development of the guidelines along with previous work in nearby areas. The various entries into the regional level also have different implications as it assembles different networks of actors. A mechanism that explains this is problematization where the leading actors define the orientation of the work.

    Management of the guidelines are then carried out through a variety of activities: prioritization of actions, initiating projects, financial prioritization, competence development efforts, technology and process development of clinical guidelines in clinical care programs.  All of these activities take place at the system-wide regional level, leading then to various entries into clinical work. However, uncertainties in the environment create constrains for actors in their implementation efforts. It may be a county’s internal financial and organizational choices that lead to a slowdown of the translation process. Also uncertainty about how to interpret and understand the use of the methods may have important impact on the effectiveness of implementation.

    Further, ideas about how to handle methods of preventing disease developed at the regional level are to various extent translated into local practice. In primary care units the guidelines are when implemented fully adapted and integrated into the local clinics management structure. An important mechanism for use in these work units is dedicated, active employees. The final choice weather a patient may or may not enter the health promotion activities are decided mainly by the individual caregiver.

    The conclusions in the report points to a number of mechanisms that support guideline implementation:

    • Active ownership - a necessary factor for success in the work of implementing the guidelines is that it is driven by active players in all parts of the health care system. It is manifested for example by the National Board of Health and Welfare’s support to implementation in order to clarify the statutory mandate, further development of the disease prevention methods and support in learning between the county councils. At the county level overall is the active ownership of the questions to prioritize and allocate resources. But the top management leaders also need to be more actively involved and engaged in the process of developing the utilization of disease prevention methods.
    • Wide anchored processes - It is clear that in the context in which the disease-prevention work has leveled out into clinical practice, there have been inclusive, participatory processes. The leading players who control the implementation work therefore should be aware of how exclusion may be created through a variety of resources at their disposal. For example, our study shows that the actors involved in public health issues in the county councils / regions have had an influence on how the work has been formulated.
    • Translators who create and support conditions - In addition to the need for an active ownership at the political level on the issues we also see a great need for resource support in the operations environment. This is an important component of maintaining a sustainable implementation chain. The translators create the links in this chain and binds together different activities with its surroundings. Translators can provide support and create conditions by participating in the development of clinical guidelines and decision support, support and drive improvement, skills development, develop new IT solutions and quality work at operational level.
    • Developmental oriented leadership among operations managers - the same way that other levels of the health care system requires a development-oriented leadership among managers. We see that these managers can use a range of different approaches and tools to support the implementation of the guidelines. They have a key role in the translation, motivations and the design of the work in the clinical practice. It is therefore necessary that the managers of the clinical departments have the ability and discretion to run the operations in such a way that the implementation is enhanced - that the chain is held together. When managers and other professionals succeed in this then it will increase guideline legitimacy both internally within the organization and towards others.
    • Impact of projects and its embeddedness in everyday work - Many projects run test new solutions and have short time horizons. Evaluation of the projects is ongoing and changes are recorded continuously. The effects of a sustainable work can only be realized if the project results are integrated in daily work - something that is perceived problematic when the project will move into daily operations and management. This means that project ideas that go well must be embedded in the everyday work and become more long-term in order to really have an impact.
    • Meanings of role models - We note in particular that there are no stories about best practices and successful implementation in organizations or among individuals. A hallmark of successful realization is that any activity can be highlighted as a good example that shows the possibilities for a good implementation with good effects.
  • 17.
    Elg, Mattias
    et al.
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering. Linköping University, HELIX Vinn Excellence Centre.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Örnerheim, Mattias
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Public quality – for whom and how?: Integrating public core values with quality management2017In: Total quality management and business excellence (Online), ISSN 1478-3363, E-ISSN 1478-3371, Vol. 28, no 3-4, 379-389 p.Article in journal (Refereed)
    Abstract [en]

    Quality management (QM) plays an important role in public organisations’ efforts to create better access to, and effectiveness of, specific services. When transferring QM models from market-based firms to public services provided by public organisations, several basic contrasts and even contradictions must be addressed. Core values of the public sector differ from those of the private sector, but what are the consequences of this distinction? In this article we discuss the importance of four central arguments on public services: rights and access have to be considered; equality is an important facet of public services; coerciveness is a unique feature of public services; and legitimacy can be improved by high-quality services. These arguments have not been discussed explicitly in the context of QM. Adding these central aspects of public services to the QM field could generate more sustainable ways for developing quality and QM in public services in particular and the public sector in general.

  • 18.
    Ellegård, Kajsa
    et al.
    Linköping University, Faculty of Arts and Sciences. Linköping University, The Tema Institute, Technology and Social Change.
    Wihlborg, Elin
    Linköping University, Faculty of Arts and Sciences. Linköping University, The Tema Institute.
    Fånga vardagen : ett tvärvetenskapligt perspektiv2001Book (Other (popular science, discussion, etc.))
  • 19.
    Gustafsson, Mariana
    et al.
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Safe on-line e-services building legitimacy for e- government: A case study of public e-services in education in Sweden2013In: eJournal of eDemocracy & Open Government, ISSN 2075-9517, Vol. 5, no 2, 155-173 p.Article in journal (Refereed)
    Abstract [en]

    There is an increased use of public e-services integrating citizens into public administration through electronic interfaces. On-line interaction among public organizations and citizens is one core relation in e-government that hereby becomes embedded into daily practices. A safe entry into e-governmental systems is essential for security and trust in the e-governmental systems and schools as well as public services in general. This paper addresses how electronic identification has been used for access to public e-services in schools in a Swedish municipality. This paper draws on a case study of use of ICT platforms in education administration in order to study the implementation of secure login process and factors that may have implications upon trust in-and legitimacy of public e-services at local e-government level. Besides describing the implementation process and analyzing security and organizational arrangements connected to the use of the platform, the paper address the argument that secure identification tools are essential for increased use of e-services and lead to greater legitimacy of the public (e)services. The analysis focuses on information security, organization set-up and potential development of the platforms, contributing with empirical findings and conceptual applications. A key finding was that the organization of identification and access to public e-services seemed highly dependent of the organizational structure of the public schools. The more general implication of the findings was that safe and well organized identification systems that were considered as trustworthy and useful among citizens were essential for increased use of the services and legitimate public e-services in general. 

  • 20.
    Gustafsson, Sara
    et al.
    Linköping University, Department of Management and Engineering, Environmental Technology and Management. Linköping University, Faculty of Science & Engineering.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Reflecting on Collaborative Networking and the Roles of Municipalities in Local Sustainable Development2016In: THE INTERNATIONAL JOURNAL OF SUSTAINABILITY POLICY AND PRACTICE, ISSN 2325-1166, Vol. 12, no 2, 13-23 p.Article in journal (Refereed)
    Abstract [en]

    Sustainable development must be addressed locally; therefore, local governments and municipalities play acritical role in most states, having different formal responsibilities and potentials to be accountable for outcomes.However, municipalities are far from the sole owners of sustainable development. This paper considers various aspectsof actor collaboration for sustainable development by conceptualizing who has responsibilities and opportunities tocollaborate with whom, regarding what, and when. This paper synthesizes results of earlier case studies of municipalsustainability policy and praxis as well as theoretical considerations regarding networked governance andaccountability. The empirical basis is derived from interviews, surveys, observations, and document studies of Swedishcases, but has more general implications as well. This examination interprets the meanings of local resources andconstraints in the networked governance of sustainable urban development. It contributes to local actors’ reflections oneach other’s “worlds” and collaboration agendas. Our analytical conceptualization distinguishes between groups ofactors and their relationships with the local community and specifies spheres of responsibility by identifying these actors’perceptions of their action space. By providing this analytical framework, the conceptualization can encourage moresustainable collaboration and practices.

  • 21.
    Hansson, Lisa
    et al.
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Constructing an active citizen online: A case study of blogs of medical histories in public healthcare in Sweden2015In: International Journal of Public Information Systems, ISSN 1653-4360, Vol. 11, no 1, 1-16 p.Article in journal (Refereed)
    Abstract [en]

    This paper focuses on the construction of citizenship online, through an analysis of independent blogs as well as member blogs of NGOs, all being written by young Swedish cancer patients. The findings show that citizenship is co-constructed in complex interplays. Blogging and support from NGOs open up new forms of everyday practice, extending the concept of citizenship. The importance of NGOs being online is highlighted in this context. The NGOs are supporting their members’ efforts to become more active citizens as well as providing tools for non-members to become more active as patients. Individual blogs are also important, as they can be seen as self-organised networks providing an interactive link among the writer, the commentators, and the readers in the construction of citizenship.

  • 22.
    Hansson, Per-Olof
    et al.
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Jansson, Per
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Problem based teaching with other focuses than problem solving2015In: EDULEARN15: 7TH INTERNATIONAL CONFERENCE ON EDUCATION AND NEW LEARNING TECHNOLOGIES, IATED , 2015, 7899-7907 p.Conference paper (Refereed)
    Abstract [en]

    Problem based teaching has been on the agenda in higher education for at least the last twenty years and is embedded in professional educations often to prepare students for real life problem solving. However, in when higher education rather aim to provide deeper theoretical and reflective competences promoting the students capacities to address unpredictable challenges in different contexts, there might be other ways of applying and using problem based educational tools. In this paper we describe and discuss our experiences of such attempts in three different higher educational programs.

    The three educational settings are a Master of European and International relations, teacher-training courses on master level and Master of Political Science. The work on our new curriculums and pedagogical approaches has taken place within a development project and we have shared ideas and experiences throughout the project. The approach has been differently designed into the three programs but the common focus has been that we do not take off in the problem, but the students have to find the problem and explain how it fits to the theories they learn. We conclude, so far, that a key for success is to present and introduce the students to the model of teaching to be successful.

  • 23.
    Hansson, Per-Olof
    et al.
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Development of quality management in education: A comparative case study in the Swedish multi-level governance system2016Conference paper (Refereed)
    Abstract [en]

    New Public Management (NPM) reforms has affected the Swedish school system and its administration over the last 20 years. User choices and competition create new context to promote quality management which are not completely applicable on public services. This paper focus on the growing use of quality management in primary education and on processes at different levels, how processes can be supported either by professionals or/and ICT to improve educational quality. This paper investigates meanings of quality in education by analysing data from Swedish public schools and the municipal administration. Case studies in five municipalities have been conducted, varying in size and thereby also by numbers of schools and structures of quality management. Based on this multi-case study we discuss four implications. First, there is a need to clarify the roles and obligations of the different levels and actors in the education sectors. Second, there is a need to support and develop roles that can strengthen quality in public schools no matter of the size of the municipality administration. Thirdly, such support can be implemented by certain services as quality coordinators in a community of practice. Implementation of ICT to support quality is an another opportunity; people in virtual community of practice collaborate online, share experiences and support each other in legislative matters, human resources etc. Fourthly, there is need to elaborate on the meanings of quality management in public settings and also open up the meanings of quality in relation to education in particular and public services in general.

  • 24. Mannberg, Mariann
    et al.
    Wihlborg, Elin
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering, Political Science.
    Communicative planning - Friend or foe? Obstacle and opportunities for implementing sustainable development locally2008Article in journal (Refereed)
    Abstract [en]

    There is a growing understanding of the potential of spatial planning to constitute a co-ordinating arena for sustainable development, and planning processes are expected to merge all dimensions of sustainability. Since the concrete manifestation of spatial planning takes place at a micro level, it all boils down to the need for bringing together stakeholders at municipal level in a well functioning planning processes. Alongside this viewpoint, there is also an increasing awareness of the need for a decentralization of such processes, bringing them closer to the grassroots. Communicative planning is a planning ideal and a theoretical stream that has developed from this new 'paradigm'. It is based on citizen participation as a win-win situation, where the planning process builds a social sustainability, in turn enhancing the likelihood of the process to be successful. However, global and national visions of sustainability and local implementation are in many ways separate from one another. Bringing it further, to the individual level, the gaps are even wider. These gaps make the daily job for the planner increasingly complex and difficult. This article aims to contribute to understanding the characters of these gaps by describing them as four threats. The discussion is purely theoretical and based on the eight proposals of Goodin and Dryzek (2006) on possible pathways from micro-level deliberation towards the macro political system. However, the seed of the discussion is based on the authors' joint experiences from a number of evaluations of planning processes carried out in a Swedish context. Copyright © 2007 John Wiley & Sons, Ltd and ERP Environment.

  • 25.
    Melin, Ulf
    et al.
    Linköping University, Department of Management and Engineering, Information Systems. Linköping University, Faculty of Arts and Sciences.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Frågor om tillit ... : praktik, teknik och organisation i samspel kring säkra offentliga e-tjänster: en diskussionsbok baserad på forskningsprojektet "Säkra offentliga e-tjänster - en fråga om tillit och organisering" vid Linköpings universitet 2008-20112011Book (Other academic)
    Abstract [sv]

    Idag är det Helt okej att lämna in deklarationen på nätet eller via ett SMS. Lika vanligt är det att i första hand gå till en kommuns hemsida för att hitta öppettider på atervinningsstationen, leta böcker i bibliotekets  katalog eller för att söka upp telefonnumret till socialförvaltningen. Detta är exempel på offentliga e-tjänster.

    Offentliga e-tjänster är tjänster då informations- och kommunikationsteknik används i relationer mellan offentlig förvaltning och medborgare.

    Men det är inte alltid så att offentliga e-tjänster bara ökar tillgänglighet och effektiviserar förvaltningen. Hur görs de säkra? Kan alla använda dessa tjänster på samma sätt? Behöver de som arbetar i förvaltningen ändra sina sätt att arbeta? Skapas nya sätt att fuska? Hamnar de offentliga organisationerna i händerna på företagen som utvecklar tekniken?

    Det finns många problem och utmaningar med offentliga e-tjänster. I denna bok diskuterar forskare från Linköpings universitet hur utmaningar kring tilllit till offentliga e-tjänster kan tolkas och kanske även hanteras. Forskare från statsvetenskap och informatik har samarbetat. Här får Du en del svar och tips, men även frågor och nya perspektiv som kan vara viktiga för Dig som utvecklar, arbetar med eller bara nyttjar offentliga e-tjänster.

  • 26.
    Mikaelsson, Rickard
    et al.
    Unit of Humanities, Department of Education and Business Studies, University of Gävle, Gävle.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Challenges to local e-democracy: A conceptual analysis of a bottom-up study of e-democracy practices in a multicultural Swedish municipality2011In: / [ed] Peter Parycek, Manuel J. Kripp, Noella Edelmann, Krems, Austria: Edition Donau-Universität Krems , 2011, 1-11 p.Conference paper (Other academic)
    Abstract [en]

    This paper takes off from a case study of an e-dialogue - a form of e-democracy in a multicultural Swedish municipalty. In spite of high policy pressure and cómmitment the application was a failure. We thus discuss four potential challenges to e-democracy based on the case study, with general implications. We have identified four challenges: the limits of technology; the lack of issues; the lack of real influence; and a weak sense of community. While these may explain failure, if addressed they may also open up possibilities for success.

  • 27.
    Mikaelsson, Rickard
    et al.
    Department of Education and Business Studies, Högskolan i Gävle.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Challenges to local e-democracy: A conceptual analysis of a bottom-up study of e-democracy practices in a multicultural Swedish municipality2011Conference paper (Other academic)
    Abstract [en]

    This paper takes off from a case study of an e-dialogue - a form of e-democracy in a multicultural Swedish municipality. In spite of high policy pressure and commitment the application was a failure, We thus discuss four potential challenges to e-democracy based on the case study, with general implications, We have identified four challenges: the limits of technology; the lack of issues; the lack of real influence; and a weak sense of community. While these may explain failure, if addressed they may also open up possibilities for success,

  • 28.
    Nählinder, Johanna
    et al.
    Linköping University, Department of Management and Engineering, Project management, Innovations and Entrepreneurship . Linköping University, The Institute of Technology.
    Hellsten, Ulla-Karin
    Linköping University, Department of Culture and Communication. Linköping University, Faculty of Arts and Sciences.
    Silfverhielm, Maria
    Linköping University, Department of Culture and Communication, Arts, Crafts and Design. Linköping University, Faculty of Arts and Sciences.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Ellegård, Kajsa
    Linköping University, The Tema Institute, Technology and Social Change. Linköping University, Faculty of Arts and Sciences.
    Att följa trådar: textila företagare i samverkan2013Report (Other academic)
    Abstract [sv]

    Texterna i denna rapport har alla vuxit fram under projektets gång. De har skrivits med olika fokus av personer som intresserar sig för olika delar av processen och därför uppmärksammat och lagt tonvikt på olika aspekter. Om du läser samtliga kapitel kommer du att märka att vissa saker återkommer, men beskrivs lite olika. Det beror på att samma händelser kan tolkas och ses på olika sätt beroende på vad vem som står bakom texten och vilken målgrupp den riktats till.

    Det första kapitlet ”Textila utövare. Företagare i gränslandet mellan affärsmässighet och konstnärskap” är skrivet av Johanna Nählinder som är forskare och lärare på Avdelningen för projekt, innovationer och entreprenörskap vid Linköpings universitet. Texten fokuserar hur det textila utövandet kan ses som en del av det kreativa skapandet, vilket framhålls som mycket viktigt för samhällens tillväxt och utveckling både i politiken och den internationella forskningen. Men trots detta visar Johanna på hur svårt det kan vara att se textila företagare i statistiken och att de därför kan ha svårt att finna en egen identitet när det inte alltid är enkelt att förena affärsmässighet och konstnärlighet. Därför ges förslag på hur textila företagare kan beskrivas och synliggöras på olika sätt för att kommunerna och andra än bättre skulle kunna stödja dem.

    Det andra kapitlet ”En entreprenörs dagbok” är en dokumentation av Ulla-Karin Hellsten, som är formgivare, entreprenör och småföretagare som driver familjeföretaget Östergötlands Ullspinneri AB tillsammans med sin man Börje Norberg. Ulla-Karin var en av initiativtagarna till nätverket och hela projektet. Hennes personliga engagemang och drivkraft synliggörs i dessa dagboksanteckningar. Här framträder tydligt hur företagande, organiserande och nätverkande fogas samman till en process där målet är att växa som kreatör, entreprenör, företagare och människa genom processen. Här syns tydligt hur hinder kan mötas och hanteras. Det blir också påtagligt genom dagboken hur processen utvecklas mot en lämplig lösning som inte alls var tydlig i början, vilket är en viktig lärdom för många utvecklingsprojekt.

    Det tredje kapitlet ”Master Class i ett textilt nätverk” är skriven av Maria Silfverhielm, forskare och lärare på Estetiska avdelningen vid Linköpings universitet. Master Class är en form av kompetensutveckling som brukas i konstnärliga och estetiska miljöer bland konstnärliga utövare. Deltagarna i Master Class ska vara etablerade och poängen är att de  yrkesverksamma deltagarna möter varandra under ledning av en erfaren  Master. Master Class är således ett seminarium för utövare inom en specifik estetisk verksamhet som leds av en expert. Maria har tidigare  använt metoden vid Linköpings universitet. Att använda Master Class som pedagogisk modell för företagarna som deltog i detta projekt gav nya erfarenheter. En påtaglig nytta för alla deltagare var att de blev medvetna om sin kompetens och framgången i sitt företagande. Det förtroende som byggdes upp mellan dem som deltog i nätverket gav möjligheter att tryggt och konstruktivt kunna ge och ta kritik liksom att utveckla nya idéer.

    Projektet kommer även att presenteras på engelska i en artikel som skrivits av Johanna Nählinder och Elin Wihlborg: “‘Östgöta Textile’ an Innovative Network in a Triple Helix Logic – Towards Peer Incubating” i den internationella vetenskapliga tidskriften Journal of Small Business & Entrepreneurship. Manuset är antaget med vissa ytterligare ändringar.

    Som en bilaga till texterna har Kajsa Ellegård, professor vid tema Teknik och social förändring Linköpings universitet gjort en sammanställning av aktiviteterna i projektet som ligger till grund för bilden av processen som presenterades ovan.

  • 29.
    Nählinder, Johanna
    et al.
    Linköping University, Department of Management and Engineering, Project management, Innovations and Entrepreneurship . Linköping University, The Institute of Technology. Linköping University, HELIX Vinn Excellence Centre.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    "Östgöta Textile" an innovative network in a triple helix logic: towards peer incubating2014In: International Journal of Entrepreneurship and Small Business, ISSN 1476-1297, Vol. 21, no 3, 391-405 p.Article in journal (Refereed)
    Abstract [en]

    This paper tells the story of a group of small, creative firms collaborating in a regional network and forming an association to promote growth. The network is a triple helix context and supports the firms to growth through what we call a peer-incubating process. This article builds on an action-research project supporting the development of the association and the network ‘Östgöta Textile’. The analysis of the Ostgota Textile network shows that the local and low-tech firms have received critical support from the academic and governmental networks during the formative process. The main conclusion and implication is that by supporting a triple helix network, even in other sectors than traditional high tech industries, entrepreneurial activities and growth can lead to growth in small firms.

  • 30.
    Ottosson, Mikael
    et al.
    Linköping University, The Tema Institute. Linköping University, Faculty of Arts and Sciences.
    Palm, Jenny
    Linköping University, The Tema Institute, Technology and Social Change. Linköping University, Faculty of Arts and Sciences.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Risk- och krishantering i lokala tekniska system kring IT och energi: En forskningsöversikt kring krishantering relaterat till systemberoende, aktörer och samordning2006Report (Other academic)
    Abstract [sv]

         Denna forskningsöversikt utgör det inledande arbetet i forskningsprojektet ”Krisberedskap för teknisk infrastruktur – regionala och kommunala strategier för samverkan och implementering” som finansieras av Krisberedskapsmyndigheten (KBM) 2006-2008. Denna översikt utgör en introduktion och syftar till att orientera deltagande forskare i det internationella forskningsläget kring lokal och regional krishantering beträdande IT och energi.

    Denna forskningsöversikt har genomförts av projektledare FD Elin Wihlborg vid avdelningen för Statsvetenskap, Ekonomiska institutionen och FD Jenny Palm tema Teknik och Social förändring och pol.mag. Mikael Ottosson som nu är doktorand inom Program Energisystem. Alla är verksamma vid Linköpings universitet.

  • 31.
    Palm, Jenny
    et al.
    Linköping University, Faculty of Arts and Sciences. Linköping University, The Tema Institute, Technology and Social Change.
    Wihlborg, Elin
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering, Political Science .
    Governed by technology? Local development of broadband and 3G systems in Sweden2005In: NOPSA, Workshop 6: Internet, politik och demokrati: Förändringstendenser på lokal och regional nivå,2005, 2005Conference paper (Other academic)
  • 32.
    Palm, Jenny
    et al.
    Linköping University, Faculty of Arts and Sciences. Linköping University, The Tema Institute, Technology and Social Change.
    Wihlborg, Elin
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering, Political Science.
    Governed by technology? Urban management of broadband and 3G systems in Sweden2006In: The Journal of urban technology, ISSN 1063-0732, E-ISSN 1466-1853, Vol. 13, no 2, 71-89 p.Article in journal (Refereed)
  • 33.
    Palm, Jenny
    et al.
    Linköping University, Faculty of Arts and Sciences. Linköping University, The Tema Institute, Technology and Social Change.
    Wihlborg, Elin
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering, Political Science .
    Governing Local Innovation Systems - Swedish Municipalities as Structures and Actors for Energy and Broadband Development2006In: Uddevalla Symposium 2005,2005, Uddevalla: University West , 2006, 685- p.Conference paper (Refereed)
    Abstract [en]

    Municipal owned energy companies usually produce and distribute electricity, district heating as well as other utilities. Public ownership of large technical systems is motivated by strategic need, public interest and to secure utilities at low prices. Several new technical and organisational innovations in large technical systems have taken place within the context of municipal owned companies- activities. In many municipal energy companies the management of energy policies aiming for increased ecological sustainability (according to Agenda 21) that of the new broadband infrastructure development have been dealt with differently. The cases presented in this paper and our former research work indicates clearly that municipal management was open and innovative regarding broadband but closed and less innovative in the case of Agenda 21. The differences can be seen as a consequence of different steering approaches. Agenda 21 issues are implemented in a government structure whereas broadband policies and implementation are opened for governance through networks and public-private partnership.

  • 34.
    Palm, Jenny
    et al.
    Linköping University, Faculty of Arts and Sciences. Linköping University, The Tema Institute, Technology and Social Change.
    Wihlborg, Elin
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering, Political Science.
    Hur kan kommuner styra sociotekniska system - exempel från bredband och energisystemen2007Book (Other (popular science, discussion, etc.))
    Abstract [en]

        

  • 35.
    Palm, Jenny
    et al.
    Linköping University, The Tema Institute, Technology and Social Change. Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Culture and Communication.
    Wihlborg, ElinLinköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Sammanvävt: det goda livet i vardagsforskningen : en vänbok till Kajsa Ellegård2011Collection (editor) (Other academic)
  • 36.
    Palm, Jenny
    et al.
    Linköping University, Faculty of Arts and Sciences. Linköping University, The Tema Institute, Technology and Social Change.
    Wihlborg, Elin
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering, Political Science .
    Technological infrastructure for local information society - Policies of broadband and 3G-systems in Sweden2005In: Nordiska kommunforskarkonferensen,2005, 2005Conference paper (Other academic)
  • 37.
    Palm, Jenny
    et al.
    Linköping University, The Tema Institute, Technology and Social Change. Linköping University, Faculty of Arts and Sciences.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Vallastaden växer fram: Policy och planering för en ny stadsdel2013 (ed. 1)Book (Other academic)
    Abstract [sv]

    Vallastaden växer fram som en ny stadsdel i anslutning till campus Valla vid Linköpings universitet. Stadsdelens första delar skall stå färdigt sommaren 2016 och öppnas då som en Bomässa. I denna bok diskuterar vi hur policy och planering bidrar till att forma hur livet i Vallastaden kan komma att levas. Ett särskilt fokus kommer att läggas på hur energisystemen planeras i relation till ett hållbart vardagsliv. Medborgardialog framhävs som betydelsefull för Vallastadens framväxt och vi diskuterar därför även hur Linköpings kommun har involverat medborgarna i planeringen, samt vilka risker ett stort deltagande kan medföra. Även studenternas önskemål på Vallastadens utformning tas upp.

    Denna rapport har tillkommit i början av planeringen av Vallastaden. Kommunen, som planerar och driver utvecklingen av Vallastaden, har bjudit in oss på universitet för att bidra till denna process på flera sätt. Planering och lokala policyer – främst om hållbarhet – är avgörande förhur stadsdelen kan utvecklas.

    Syftet med den här rapporten är därför att ge en kort överblick av den pågående planeringen och Vallastadens framväxt, för att kunna diskutera och reflektera kring hur den formar hållbarare liv.

    Vi vill belysa och fånga upp ett par, för oss, centrala teman som vi sett i utvecklingen av Vallastaden och i vår forskning om policy ochplanering för hållbarhet. Vi hoppas även att vi kan ge idéer och perspektiv till andra stadsplaneringsprojekt, både större och mindre, på andra orter med och utan universitet. Det som vi hittills lärt oss om planeringen och framväxten av Vallastaden borde kunna inspirera inte bara oss.

  • 38.
    Palm, Jenny
    et al.
    Linköping University, Faculty of Arts and Sciences. Linköping University, The Tema Institute, Technology and Social Change.
    Wihlborg, Elin
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering, Political Science.
    Eriksson, Malin
    EKI Linköpings universitet.
    Lyser det lika över alla? En analys av prioriteringar och kommuners, ellbolags och elanvändares ansvars vid elavbrott2006In: XV Nordiska Kommunforskarkonferens 2006,2006, 2006Conference paper (Other academic)
    Abstract [sv]

      

  • 39.
    Prado, Thresea A.
    et al.
    SUNY Albany, NY 12222 USA.
    Schuppan, Tino
    Potsdam eGovt Competence Centre, Germany.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Emerging Topics in Electronic Government Minitrack (Introduction)2016In: 2016 49TH HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES (HICSS), IEEE COMPUTER SOC , 2016, 2656-2656 p.Conference paper (Refereed)
    Abstract [en]

    n/a

  • 40.
    Rahm, Jessica
    et al.
    Linköping University, Faculty of Arts and Sciences. Linköping University, The Tema Institute, Technology and Social Change.
    Wihlborg, Elin
    Linköping University, Faculty of Arts and Sciences. Linköping University, The Tema Institute, Technology and Social Change.
    Smarta hem med konvergerande teknik : En lägesbeskrivning av forskningsprojektet Konvergens för användning2003Report (Other academic)
  • 41.
    Ramsell, Elina
    et al.
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Governing technical information systems in local crisis managementManuscript (preprint) (Other academic)
    Abstract [en]

    There are increased demands for preparations for and co-ordination of crisis management in public administrative bodies. Governmental organisations and authorities take responsibilities and have to provide systems and structures of co-ordination before, during and after crises. One such system is technical information systems which create a structuring arena for coordination and integration that is analysed here. There are several technical information systems to choose between for municipalities, who are responsible for the Swedish local crisis management. One technical information system, called WIS, was a national initiative but due to the constitutional local autonomy it was complicated to get municipalities to choose the national system and alternative local technical information systems developed. The study builds on a bottom-up analysis of how municipalities choose technical information system within crisis management. The main conclusion points out the importance of organisational structure in governance and the demand of flexibility in technology.

  • 42.
    Ramsell, Elina
    et al.
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Governing Technical Information Systems in Local Crisis Management2012In: Public Works Management & Policy, ISSN 1087-724X, E-ISSN 1552-7549, Vol. 17, no 3, 303-318 p.Article in journal (Refereed)
    Abstract [en]

    There are increased demands to prepare for and coordinate of crisis management in public administrative bodies. Governmental organizations and authorities have responsibility for providing systems and structures of coordination before, during, and after crises. Among these are the technical information systems which create the structuring arena for coordination and integration that is analyzed here. There are several technical information systems to choose from for municipalities, which are responsible for local crisis management in Sweden. One technical information system, known as web-based information system (WIS), was a national initiative, but due to the local autonomy mandated in the Swedish constitution it was complicated to get municipalities to choose the national system and alternative local technical information systems were developed. The study builds on a bottom-up analysis of how municipalities choose technical information systems within crisis management. The main conclusion points out the importance of organizational structure in governance and the demand of flexibility in technology.

  • 43.
    Ramsell, Elina
    et al.
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering, Political Science.
    Wihlborg, Elin
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering, Political Science.
    Governing web-based information systems as innovations for local crises management and co-ordination2009In: Scanidanvian Worskhop on e-Government,2009, 2009Conference paper (Other academic)
    Abstract [en]

       

  • 44.
    Rigné, Eva Marie
    et al.
    Linköping University, Department for Studies of Social Change and Culture, Centre for Municipality Studies. Linköping University, Faculty of Arts and Sciences.
    Wihlborg, Elin
    Linköping University, Department of Management and Economics. Linköping University, Faculty of Arts and Sciences.
    Jonsson, Leif
    Linköping University, Department for Studies of Social Change and Culture, Centre for Municipality Studies. Linköping University, Faculty of Arts and Sciences.
    Bäck, Kalle
    Linköping University, Department for Studies of Social Change and Culture, Department of History. Linköping University, Faculty of Arts and Sciences.
    Andersson, Sten
    Linköping University, Department for Studies of Social Change and Culture, Department of History. Linköping University, Faculty of Arts and Sciences.
    Kunskapandets och den lokala politikens utmaningar: En idéskrift till ett forskningsprogram2007Report (Other academic)
    Abstract [en]

    The report presents a platform for further research and development (R&D) work from a perspective grounded in the sociology of knowledge. Municipalities are viewed as potential active knowledge producers rather than mediators merely implementing national R&D policies, or utilizing knowledge imported from traditionally organized research. Three dimensions of  future inquiry are suggested.

  • 45.
    Rönnberg, Linda
    et al.
    Statsvetenskap, Umeå Universitet.
    Strandberg, UrbanStatsvetenskapliga institutionen, Göteborgs universitet.Wihlborg, ElinLinköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.Winblad, UlrikaInstitutionen för folkhälso- och vårdvetenskap, Uppsala universitet.
    När förvaltning blir business: marknadiseringens utmaningar för demokratin och välfärdsstaten2013Collection (editor) (Other academic)
    Abstract [sv]

    Att företag bedriver vård, omsorg och andra verksamheter på det offentligas uppdrag är idag en del av vår vardag. Den svenska förvaltningen har förändrats och blivit alltmer business.

    I den här boken väcker forskare från flera lärosäten frågor och uppmuntrar till fortsatt diskussion på detta tema. Vi tar upp vad marknadisering, konkurrensutsättning och privatisering betyder för den svenska demokratin och förvaltningsmodellen. Hur står det till med politikens möjligheter till styrning? Vad händer med synen på medborgarskapet? Finns det till exempel vinnare och förlorare? Finns det en framtid för förvaltningen som business?

  • 46.
    S. Gustafsson, Mariana
    et al.
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Organizing safe on-line interaction and trust in governmental services. A case study of identification channels for public e-services in schools2013In: CeDEM13, Proceedings of the International Conference for E-Democracy and Open Government / [ed] Peter Parycek, Noella Edelmann, Donau-Universität Krems, 2013, 75-88 p.Conference paper (Other academic)
    Abstract [en]

    There is an increased use of public e-services integrating citizens into public administration through electronic interfaces. The relation among parents and public schools is a daily and important relation that has to be trustworthy. On-line interaction among public organizations and citizens can be seen as e-government, indeed embedded into daily practices. A safe entry into such systems is essential for security and trust in the e-governmental systems and schools as well as public services in general. This paper addresses how electronic identification has been used for access to public e-services in schools in a Swedish municipality. The aim of the paper is to present a case study on how electronic identification is used and implemented in ICT platforms in schools. The analysis focuses on information security, organization and potential development of the platforms. The main finding in the case study is that there was an un-organized presentation of information in the system; both general and personal information had to be accessed with the same level of security (identification systems). The organization of identification and access to public e-services seemed highly dependent of the organizational structure of the public schools. The more general implication is that safe and well organized identification systems that are considered as trustworthy and useful among citizens are essential for increased use of the services and legitimate public e-services in general. 

  • 47.
    Schuppan, Tino
    et al.
    Hsch Bundesagentur Arbeit, Germany.
    Pardo, Theresa A.
    SUNY Albany, NY 12222 USA.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Emerging Topics in Electronic Government Minitrack (Introduction)2015In: 2015 48TH HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES (HICSS), IEEE COMPUTER SOC , 2015, 335-335 p.Conference paper (Refereed)
    Abstract [en]

    n/a

  • 48.
    Söderholm, Kristina
    et al.
    Luleå University of Technology, Sweden.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Policy for Sociotechnical Transition: Implications from Swedish Historical Case Studies2015In: Journal of Environmental Policy and Planning, ISSN 1523-908X, E-ISSN 1522-7200, Vol. 17, no 4, 452-474 p.Article in journal (Refereed)
    Abstract [en]

    In this paper we analyse past sociotechnical transitions, and based on that we discuss the prospects for the central state in promoting radical transitions towards improved sustainability today. The case studies include the sociotechnical systems in Sweden providing for: (a) urban housing; (b) passenger cars as a favoured mode of transport; and (c) piped water/wastewater, all fundamentally transformed over the first seven decades of the twentieth century and especially in the 1940s up until the 1960s. The core lesson from the case studies is that the central state, by taking an active role and by coordinating the roles of different stakeholders, values and knowledge as well as different policy areas and instruments, can accomplish a coherent and effective management of such transition processes. Also in contemporary network governance settings the central state is well suited to accomplish such an active and coordinative role based on its legitimate power to design and implement different public policy instruments.

  • 49.
    Söderholm, Kristina
    et al.
    University of Luleå, Sweden.
    Wihlborg, Elin
    Linköping University, Department of Management and Engineering, Political Science. Linköping University, Faculty of Arts and Sciences.
    Striving for Sustainable Development and the Coordinating Role of the Central Government: Lessons from Swedish Housing Policy2016In: Sustainability, ISSN 2071-1050, E-ISSN 2071-1050, Vol. 8, no 8, 827- p.Article in journal (Refereed)
    Abstract [en]

    Housing plays an important role in the development of welfare policies and also often in achieving sustainability goals. There exists, however, implementation gaps between policies and practices in urban development and housing. Here it should be possible to draw lessons from policy implementations in the past. In this article we explore the strategies of the Swedish central government in implementing a social housing policy in the mid-20th century. The policy was successfully implemented in that it resulted in the rapid expansion and modernisation of the Swedish apartment stock in the late 1960s and early 1970s, and acute housingshortages and poor housing standards were overcome. The main lesson learned from the Swedish case study is the critical role of the central government in implementation through the strategic coordination of policy aims, instruments, stakeholders and interests throughout the implementation process. Although the central government could have used hard, almost authoritarian policy instruments to force the realisation of the new policy, it mainly used soft policy tools and focused on coordination. In the contemporary networked governance setting, the central government, like no other player, still has the potential to guide and coordinate implementation processes for the realization of sustainable housing visions.

  • 50. Söderholm, Patrik
    et al.
    Wihlborg, Elin
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering, Political Science .
    Inter-Disciplinary Cooperation for Environmental Policy Design: Experiences from the SHARP Program2005In: NESS - Nordic Environmental Social Science: Special Workshop: A New Climate for Cross-Disciplinary Environmental Research Cooperation,2005, 2005Conference paper (Other academic)
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