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  • 1401.
    Wennberg, Karl
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences. Ratio Institute, Sweden.
    Delmar, Frederic
    Lund University, Sweden.
    McKelvie, Alexander
    Syracuse University, USA.
    Variable risk preferences in new firm growth and survival2016In: Journal of Business Venturing, ISSN 0883-9026, E-ISSN 1873-2003, Vol. 31, no 4, p. 408-427Article in journal (Refereed)
    Abstract [en]

    We outline and test a decision-making theory of new venture growth and survival. Building upon research in entrepreneurship and decision making under risk, we hypothesize that entrepreneurs attention to survival and aspiration reference points changes based on venture age (experience-based learning), size (differences in decision complexity), and performance decision domain. Examining a panel of 14,760 new ventures in the professional services sector, our findings show how risk preferences change as a venture ages and increases in size. This approach offers a more nuanced view of decision making under risk and provides a theoretical explanation for the common patterns of new ventures probability of exit and growth diminishing with age and size. (C) 2016 Elsevier Inc. All rights reserved.

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  • 1402.
    Wessén, Åsa
    et al.
    Linköping University, Department of Management and Engineering, Business Administration.
    Widell, Susanna
    Linköping University, Department of Management and Engineering, Business Administration.
    Uppsalamodellen; är den relevant i förhållande till hjälporganisationer?: En flerfallsstudie av Läkare Utan Gränser och Läkarmissionen2011Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Inom det företagsekonomiska ämnesområdet har Johanson och Vahlnes Uppsalamodell sedan 1970-talet varit en dominerande teori vad gäller företags internationaliseringsprocesser. Enligt denna teori bör företag gradvis expandera internationellt och inhämta kunskap om utländska marknader innan en expansion genomförs. I kontrast till denna har på senare år Born Global, en teori som ifrågasätter Uppsalamodellen, vunnit mark. Detta då det har blivit allt vanligare att företag redan initialt expanderar till avlägsna marknader utan att inneha den kunskap som Uppsalamodellen förespråkar. Då Uppsalamodellen fokuserar på vinstdrivande tillverkande företag är syftet med denna uppsats att analysera Uppsalamodellens relevans i förhållande till de icke vinstdrivande tjänsteorienterade hjälporganisationerna Läkare Utan Gränser och Läkarmissionen, vilka kan anses vara exempel på Born Globalföretag. Detta för att bidra med nya tankegångar, infallsvinklar och perspektiv till ett mycket omdiskuterat forskningsområde.

    Uppsalamodellens resonemang har genom åren vidareutvecklats ett antal gånger. Med hjälp av kvalitativa undersökningsmetoder, inklusive intervjuer, har författarna av denna uppsats tagit del av information som tyder på att den ursprungliga Uppsalamodellens applicerbarhet på tjänsteorienterade hjälporganisationer av Läkare Utan Gränser och Läkarmissionens slag kan ifrågasättas. Dock har senare versioner av Uppsalamodellen visat sig innehålla mycket relevanta tankegångar i förhållande till de två studerade hjälporganisationerna.

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  • 1403.
    West, Simon
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Åberg, Philip
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Resultatutjämningsreserv: Tillämpning och efterlevnad i svenska kommuner2015Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Problem Since 2013, Swedish municipalities have the opportunity toreserve funds to a municipal balancing reserve (MBR), inorder to equalize tax revenues during an economic cycle.There are needs to explain the compliance of this new,voluntary accounting regulation.

    Purpose

    The aim of this study is to describe and explain accountingchoice and compliance of MBR in Swedish municipalities.

    Method

    16 hypothesis are derived from existent accounting theory.They are tested through a document study of 289 annualreports. Furthermore, 2 CFOs are interviewed.

    Results

    122 Swedish municipalities (42 %) have reserved funds toMBR. Only 5 municipalities (4 %) have excellentcompliance. On average, municipalities deviate 40 % fromthe legal requirements.

    Contribution

    The statistical analyses show that financial strength, politicalmajority and audit firm can explain practice and complianceof MBR. The interviews also indicates that resources withinthe municipality, the level of commitment among theofficials and other municipalities influence MBR.

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  • 1404.
    Widenberg, Peter
    et al.
    Linköping University, Department of Management and Engineering, Business Administration.
    Persson, Anders
    Linköping University, Department of Management and Engineering, Business Administration.
    Aktiemarkandspsykologi: En studie om hur aktiemarknadspsykologi påverkar sillen, kräftan och människan2011Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
    Abstract [sv]

    Bakgrund: Vad orsakar egentligen hur en investerare väljer att investera sina pengar? Det finns många teorier, investeringsstrategier och verktyg, inom traditionell finansiering, för att optimera den totala avkastningen. Trots dessa så menar forskare inom behavioral finance att vid ett investeringsbeslut så påverkas människan mer av psykologiska aspekter än av de finansiella teorierna. Det finns idag anomalier på aktiemarknaden som inte lyckats förklaras med hjälp de traditionella teorierna. För att försöka tolka dessa märkliga rörelser på aktiemarknaden har forskare inriktat sig mer och mer på aktiemarknadspsykologi. 

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  • 1405.
    Widlund, Sofia
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Knutsson, Amanda
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Misstankar om penningtvätt: En kvalitativ studie om varför få auktoriserade redovisningskonsulter anmäler misstankar om penningtvätt2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Introduction Money laundering is a kind of financial crime, illegal earned money is washed through the legal economy. About 130 billion SEK is money laundered annually in Sweden and since the money laundry is done through the legal economy it affects the society at large. Authorized accounting consultants work closely with customers’ finances and they have access to their transactions. In 2018 there were 19 306 suspicions of money laundering that were reported. Only 7 of these cases were reported by operators in auditing and accounting, despite the fact the authorized accounting consultants have the preconditions to detect money laundering even though statistics shows otherwise.

    Purpose The purpose of the study is to explore why authorized accounting consultants reports only a few cases of money laundering suspicions.

    Method This qualitative study mainly has a deductive approach. The theories used throughout the study are Decision theory, Structure and judgement, The fraud triangle and The modification model in fraud and auditing. These theories have been applied to empirical data throughout the study. The empirical data has been collected through primary data, interviews, which has been analysed with a thematic analysis method.

    Conclusion The study shows several different reasons why only a few cases of money laundering suspicions are reported by authorized accounting consultants. The reasons for the few reports of money laundering may be that authorized accounting consultants lack knowledge and understanding of money laundering. Risk assessment at an early stage is another contributing factor. The study coerces authorized accounting consultants to pay closer attention to money laundering and how changes should take place in order to increase the number of reports.

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  • 1406.
    Wikdahl, Linda
    et al.
    Linköping University, Department of Management and Engineering, Business Administration.
    Byström, Hanna
    Linköping University, Department of Management and Engineering, Business Administration.
    Paradoxen: socialt ansvar och marknadsföring för försäljning, inte tvunget en David mot Goliat: Nya möjligheter för svenska ölproducenter via sociala medier2011Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Background: The diffusion of messages through social media is considered effect full. Today’s digital landscape creates new prerequisites for companies to interact with their stake holders. Social responsibility has come to be a hot topic and is looked upon as mandatory for companies. A contradiction can be seen in the alcohol industry when companies are initiating actions to be socially responsible, but at the same time communicate marketing messages for increased sales.

    Purpose: The purpose of this study is to test the following thesis; as a company, in an industry that offers products that may negatively affect health and cause addiction, it is possible to use social media as a tool to manage the paradox; active social responsibility and marketing for increased sales, limited to the area of responsible drinking.

    Method: Through personal interviews, this study maps out the brewery companies Carlsberg Sweden and Spendrup’s general view of social responsibility and social media, how they work with the concepts today as well as their view of future possibilities.

    Theory: With empirical materials at hand, and a theoretical framework consisting of social responsibility theories, paradox management and theories of diffusion of communication, this study will argue for both sides of our thesis strength.

    Conclusions: Our thesis is strengthened given that the companies manage the contradiction by separating each pole at different levels, acknowledge the shared value between the company and the society, apply a proactive strategy and use its competences in commercial marketing.

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    Paradoxen: socialt ansvar och marknadsföring för försäljning, inte tvunget en David mot Goliat: - Nya möjligheter för svenska ölproducenter via sociala medier
  • 1407.
    Wilhelmsson, Carl
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Jonsson, Victor
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Revisorns oberoende och analysmodellen: Utifrån klientens perspektiv2015Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Prelude

    Auditor independence is and has been a contentious issue for a long time. InSweden an auditor shall, by law, confirm its independence before any newassignment or in an existing one when needed, which is done by using thethreats recognized by IESBA. Instead of the auditor’s perception of itsindependence this study explains how clients’ perceive auditor independence onthe basis of the threats recognized by IESBA. This study is unique partlybecause of that the client’s perspective is central and partly because of its focuson private firms.

    Purpose

    The purpose of this study is that on the basis of the threats recognized by IESBAexplain how clients’ perceive auditor independence.

    Method

    Since the study is based on a deductive method this means that hypotheses havebeen formulated on the basis of previous research and existing theory. A crosssectionaldesign was used, because our data collection was made at a given time.Mainly quantitative data, by telephone surveys, has been the basis for the study.However, the study has been supplemented with qualitative data throughinterviews with auditors, who have been given their views on the resultsobtained from the telephone surveys.

    Conclusion

    The results of the study indicates that clients’ don’t perceive the threat againstauditor independence as a problem. However, the size of a client and auditortenure have a significant relation with the client’s perception of the threatagainst auditor independence. The interviewed auditors understood our resultsand said they agreed well with their idea of what it looks like in practice.

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  • 1408.
    William, Lorenz
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Pontus, Kressner
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Professionalisering av affärsänglar: En högtflygande studie om Sveriges affärsänglar och deras resa mot en profession.2017Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Problematization At the same time as Swedish entrepreneurship increases (Bolagsverket, 2016), there appears to be a clear issue for newly started companies to find funding for their business (Svensson, 2011). Business angels are individuals who invest money, and sometimes their time in new businesses. While the formal venture capital market, which consists of institutional players, is restrictive when it comes to investments in start-ups (Svensson, 2011), business angels are more likely to invest in start-up companies (Silver, 2008). Thus, we argue that business angels are an important player for Swedish entrepreneurs, which in turn are important for the economic development. However, there is no prior research investigating the professionalization of business angels, which comprises the journey of becoming a profession. A professionalization process can lead to a more efficient profession, and it is therefore relevant to further investigate.

    Purpose The purpose of the study is to investigate the professionalization of business angels in Sweden. This is done considering several factors that indicate that a professionalization process has to some extent taken place.

    Research questions The study presents two research questions:

    • Have business angels in Sweden been professionalized?
    • If that is case, how have they professionalized?

    Results The study takes a qualitative approach in which interviews, documents and participatory observations form the basis of the empirical data. The result of the study indicates that there are four different groups of business angels, all of which have professionalized to different degrees. The result was achieved by identifying 14 professionalization requirements for which each group was tested against.

    Knowledge contribution The results of the study should be related to research from two areas; professionalization and business angels. For the former research area, the results of the study contribute with a theoretical contribution in the form of a theoretical model that opens the possibility of studying professionalization of professions not yet classified as pure professions in a traditional sense. For the latter, the study contributes with new empirical knowledge of an otherwise relatively unexplored group of individuals.

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  • 1409.
    Wingbo, Jesper
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Tunon, Elisabet
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Bostadsrättsmarknaden: En studie om fastighetsmäklares erfarenheter kring beteendebias vid köp av bostadsrätter2016Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Background: Previous research has shown, partially, that psychology and emotions can influence peoples’ financial decisions and that current housing prices are a result of biases. Previous empirical studies have taken a quantitative- or experimental approach and there is therefore no research with a qualitative perspective regarding homebuyers’ behavior and house prices underlying factors at the co-operative apartment market in Linköping. Given that real estate agents’ indirectly, are able to identify and interpret how homebuyers act on the co-operative apartment market we find it interesting to scrutinize what they have observed.

    Aim: The aim of this thesis is to, according to real estate agents’ experiences, identify biases on the co-operative apartment market and analyze the effects of homebuyers’ behavior when buying co-operative apartments.

    Completion: In this qualitative study, eight interviews where conducted with real estate agents from real estate agencies in Linköping. All real estate agents possess experience about how homebuyers behave at the co-operative apartment market in Linköping. The collected empirical data have been analyzed on the basis of previous empirical research in the field of this research area, in order to analyze the effects of homebuyers’ behavior.

    Conclusion: This paper can partially verify that real estate agents can use biases, because of the fact that homebuyers don’t act according to the rational model, with the intension to raise the closing price. The study also indicated that the theory about calendar effects can be questioned.

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  • 1410.
    Wingqvist, Maria
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Walström, Anna
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Johansson, Ida
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Företags användning av BAS-kontoplanen: Vad påverkar företags redovisningsval?2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The use of an account plan is voluntary in Sweden, which means that there is no regulation about how an account plan should be used. The lack of regulation opens up choices about the accounting companies are doing. Nevertheless, 95% of companies in Sweden choose to use the BAS account plan. Since all companies strive to present a report with desirable information that is as good as possible, it may be difficult to determine what lies behind the companies choice in the accounting. The accounts are designed differently according to the company's interest, and those who request the information vary. The motives for accounting choices can therefore be divided into internal and external factors. The purpose of the study is to investigate how the BAS account plan is used by companies practically and to examine the reasons for its choice of accounting method at an overall level. The questions the study relates to is: "Why do companies use the accounting plan as they do?", "What are the business purpose of accounting?" And "What factors affect the design of the account?". The study has a qualitative research strategy consisting of two parts. The first part is the development of theories in the theoretical frame of reference used to identify internal and external factors that affect the company's accounting choices. The second part is to produce empirical material, which was carried out through six semistructured interviews to accounting officers of various companies. The result of the study shows that accounting choices in companies are affected by different factors and depend on the motivation that exists within the company at the specific moment. The motivation influences the factors that companies take into account when preparing their accounts. The choice of companies is influenced by internal factors that are found in relationships between different parties within the company and external factors that are primarily influenced by the company's relationship with its environment. The study also shows that the BAS account plan is perceived as easy-to-use and adaptable. The study's conclusions provide an indication of how companies motivate the choices they make in accounting and identify several factors that affect these choices. These factors give an overview of why they choose to use the BAS account plan. Together with the motivation, this puts a foundation on how continued research can be developed.

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  • 1411.
    Witell, Lars
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences. Karlstad University, Sweden.
    Anderson, Laurel
    Arizona State University, AZ USA; .
    Brodie, Roderick J.
    University of Auckland, New Zealand.
    Colurcio, Maria
    Magna Graecia University of Catanzaro, Italy; University of Caxias do Sul, Brazil.
    Edvardsson, Bo
    Karlstad University, Sweden.
    Kristensson, Per
    Karlstad University, Sweden.
    Lervik-Olsen, Line
    Norwegian Business Sch, Norway.
    Sebastiani, Roberta
    University of Cattolica Sacro Cuore, Italy.
    Wallin Andreassen, Tor
    NHH Norwegian School Econ, Norway.
    Exploring dualities of service innovation: implications for service research2015In: Journal of Services Marketing, ISSN 0887-6045, E-ISSN 0887-6045, Vol. 29, no 6-7, p. 436-441Article in journal (Refereed)
    Abstract [en]

    Purpose - The purpose of this study is to explore three paradoxes of service innovation and provide a way forward for fresh thinking on the topic. Design/methodology/approach - Through a conceptual model of service innovation research, the authors challenge the "pro-change" bias and explore what can be learnt from the duality of service innovation. Findings - This paper suggests that research moves beyond a firm perspective to study service innovation on multiple levels of abstraction. A conceptual model based on two dimensions, level (individual, organization and society) and outcome (success, failure), is used to pinpoint and explore three dualities of service innovation: adopt-reject, change-static and good-bad. Originality/value - By challenging the traditional perspective on service innovation, the authors present new avenues for fresh thinking in research on service innovation. In this paper, the authors encourage researchers and managers to learn from failures and to acknowledge the negative effects of service innovation.

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  • 1412.
    Witell, Lars
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Engström, Jon
    Linköping University, Department of Management and Engineering, Quality Technology and Management. Linköping University, The Institute of Technology.
    Elg, Mattias
    Linköping University, Department of Management and Engineering, Quality Technology and Management. Linköping University, HELIX Vinn Excellence Centre. Linköping University, The Institute of Technology.
    Snyder, Hannah
    Linköping University, Department of Management and Engineering, Quality Technology and Management. Linköping University, HELIX Vinn Excellence Centre. Linköping University, The Institute of Technology.
    The Influence of Disease and Context on Patient Participation in Healthcare Service Development2013Manuscript (preprint) (Other academic)
    Abstract [en]

    Background: The experience that patients have gained from their own care and disease makes them a potentially valuable resource in healthcare service development. While service developers in other domains frequently involve users, this practice remains uncommon in healthcare. An initial step for increasing patient participation in healthcare service development is to determine which patients to involve and how. This study aims to clarify the various roles a patient may have in healthcare service development and examine how type of disease (episodic/chronic) and context (home/care provider) influence what forms of patient participation are suitable in healthcare service development.

    Methods: Fifty-three patients participated in a healthcare service development project in which patients submitted ideas and reflections in diaries. From the diaries, we identified 360 ideas that we coded according to their types, characteristics and sources. We used logistic regression to investigate how the characteristics and sources of the ideas depended on the type of disease and context of the patients.

    Results: Patients’ ideas concerned a large variety of topics and depended on context and disease. Patients were better at identifying solutions in the home than at the care provider (p<0.01). In terms of the patient’s role in executing ideas, there were differences regarding context (p<0.01) and an interaction effect between context and type of disease (p<0.01). Chronic patients mostly suggested ideas for themselves. Negative experiences were important to the generation of ideas, with differences regarding both the type of disease (p<0.01) and the context (p<0.01). Chronic patients’ ideas often stemmed from negative incidents; for episodic patients at home, from positive events. There were differences regarding the idea’s appearance for type of disease (p<0.01); for chronic patients ideas emerged from continuous problems, for episodic patients from new situations.

    Conclusions: Based on the type of disease (episodic/chronic) and context (home/care provider), we have identified four different roles that a patient can have in healthcare service development: feedback provider, problem solver, co-developer, and expert. We suggest different methods for patient participation in healthcare service development for each role. By doing so, this article helps care provider’s select appropriate methods to support patient participation in healthcare service development.

  • 1413.
    Witell, Lars
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Gebauer, Heiko
    EAWAG, Switzerland.
    Jaakkola, Elina
    Turku School of Economics, University of Turku, Finland.
    Hammedi, Wafa
    University of Namur, Belgium.
    Patricio, Lia
    Faculty of Engineering, University of Porto, Portugal.
    Perks, Helen
    University of Nottingham, UK.
    A bricolage perspective on service innovation2017In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 79, p. 290-298Article in journal (Refereed)
    Abstract [en]

    Service innovation is often viewed as a process of accessing the necessary resources, (re)combining them, and converting them into new services. The current knowledge on success factors for service innovation, such as formalized new service development (NSD) processes, predominantly comes from studying large firms with a relatively stable resource base. However, this neglect situations in which organizations face severe resource constraints. This paper argues that under such constraints, a formalized new service development process could be counter-productive and a bricolage perspective might better explain service innovation in resource-constrained environments. In this conceptual paper, we propose that four critical bricolage capabilities (addressing resource scarcity actively, making do with what is available, improvising when recombining resources, and networking with external partners) influence service innovation outcomes. Empirical illustrations from five organizations substantiate our conceptual development. Our discussion leads to a framework and four testable propositions that can guide further service research.

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  • 1414.
    Witell, Lars
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Gustafsson, Anders
    Karlstad University, Sweden; BI Norwegian School Management, Norway.
    Johnson, Michael D.
    Cornell University, NY USA.
    The effect of customer information during new product development on profits from goods and services2014In: European Journal of Marketing, ISSN 0309-0566, E-ISSN 1758-7123, Vol. 48, no 9-10, p. 1709-1730Article in journal (Refereed)
    Abstract [en]

    Purpose - This study aims to investigate how customer information obtained at different phases of a new product development (NPD) process influences profits from new offerings. Design/methodology/approach - A survey was conducted in the context of NPD in goods and services. A unique database was constructed that merged key informant survey responses with financial data for 244 firms. This database was used to replicate and extend previous research by posing a number of hypotheses regarding the role of obtaining customer information in NPD. Findings - The results show that obtaining customer information during NPD influences the profits from new offerings, which vary depending on the phase of the NPD process. The financial rewards from obtaining customer information for goods are highest in the early phases of the NPD process and decline in later phases. The financial rewards for services, on the other hand, are high in the early and late phases of the NPD process. Research limitations/implications - The research is based on a survey combined with objective financial data, that is, a combination of different data sources. The research would have benefitted from longer data series and a higher response rate. Originality/value - This study replicates and extends previous research by testing the role of obtaining customer information in both manufacturing and service firms by combining survey data with objective financial data.

  • 1415.
    Witell, Lars
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Holmlund, Maria
    Hanken Sch Econ, Finland.
    Gustafsson, Anders
    BI Norwegian Business Sch, Norway.
    Editorial: a new dawn for qualitative service research2020In: Journal of Services Marketing, ISSN 0887-6045, E-ISSN 0887-6045Article in journal (Refereed)
    Abstract [en]

    Purpose The purpose of this study is to highlight the role of qualitative research in service research. This study discusses what qualitative research is, what role it has in service research and what interest, rigor, relevance and richness mean for qualitative service research. Design/methodology/approach This study examines the most common qualitative research methods and discusses interest, rigor, relevance and richness as key characteristics of qualitative research. The manuscripts in the special issue are introduced and categorized based on their contributions to service research. Findings The findings suggest that the amount of research using qualitative research methods has remained stable over the last 30 years. An increased focus on transparency and traceability is important for improving the perceived rigor of qualitative service research. Originality/value This special issue is the first issue that is explicitly devoted to the qualitative research methodology in service research. In particular, the issue seeks to contribute to a better use and application of qualitative research methodology.

  • 1416.
    Witell, Lars
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences. Karlstad University, Sweden.
    Löfgren, Martin
    CTF- Service Research Center, Karlstad University, Sweden.
    Changing service business model: Using service innovation to infuse service in a manufacturing firm2013Conference paper (Refereed)
  • 1417.
    Witell, Lars
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences. CTF, Service Research Center, Karlstad University, Sweden.
    Snyder, Hannah
    Linköping University, Department of Management and Engineering, Logistics & Quality Management. Linköping University, Faculty of Science & Engineering.
    Gustafsson, Anders
    CTF, Service Research Center, Karlstad University, Sweden/BI-Norwegian School of Management, Norway.
    Fombelle, Paul
    College of Business Administration, Northeastern University, United States.
    Kristensson, Per
    CTF, Service Research Center, Karlstad University, Sweden.
    Defining service innovation: A review and syntesis2016In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 69, no 8, p. 2863-2872Article, review/survey (Refereed)
    Abstract [en]

    Research on service innovation appears in several research disciplines, with important contributions in marketing, management, and operations research. Although the concept is widely used, few research papers have explicitly defined service innovation. This dearth of research is the motivation for the present study. Through a systematic review of 1301 articles on service innovation appearing in academic journals between 1979 and 2014, this article examines research defining service innovation. The study identifies the key characteristics within 84 definitions of service innovation in different perspectives (assimilation, demarcation and synthesis) and shows how the meaning of the concept is changing. The review suggests that the large variety in definitions limits and hinders knowledge development of service innovation.

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  • 1418.
    Wittström, Johan
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Lindelöf, Oskar
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Förekomsten av resultatmanipulering i nordiska börsbolag: En studie av kulturens inverkan på redovisningsvalet2016Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Problem

    Earnings management is the common expression to explain the management’s use of accounting choices that mislead its stakeholders about the business performance. There are needs to explain differences in the use of Earnings management between different countries.

    Purpose

    The aim of this study is to explain the cultural factors impact on the use of Earnings management within Nordic stock exchange companies.

    Method

    Based on a deductive approach we have derived one hypothesis that is tested by our empirical observations. The observations are gathered through a document study of Nordic listed companies’ annual reports.

    Results

    The results indicate that Earnings management is more frequently used in Norwegian companies compared to Swedish. Uncertainty avoidance seems to explain some of the variation in Earnings management. However the remaining cultural dimensions fail to explain the variation between the Nordic countries.

    Contribution

    The contribution of the study is an increased understanding of accounting choices in Nordic listed companies.

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  • 1419.
    Wolmesjö, Maria
    et al.
    Linköping University, Department of Social and Welfare Studies, Social Work. Linköping University, Faculty of Arts and Sciences.
    Stenberg, Rebecca
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    New ways of organizing safety2014In: 22NKG 2014: Program 22nd Nordic Congress of Gerontology, 2014Conference paper (Other academic)
  • 1420.
    Worth, Kevin
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Söderström, Peter
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Nyintroduktioner och finansiella nyckeltal i låg och högkonjunktur: En studie i huruvida nyintroducerade bolag har åtskiljande nyckeltal i olika konjunkturlägen2017Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Previous studies shows that a larger number of IPO:s take place during periods of economic expansion compared to periods of economic recession. This paper focuses on studying this phenomena on the two largest marketplaces for stock trading in Sweden: First North and Nasdaq Stockholm. During the economic expansion 2014-2016 the two marketplaces had a record number of IPO:s even though the Swedish economy historically has been better. This paper investigates this market abnormality but also compares IPO:s throughout both economic recessions as well as expansions throughout the years 2007-2016. With the help of prospectuses, interim and annual reports the IPO companies financial key figures have been calculated and then investigated for potential connections to the state of the economy. The study is mostly directed at investors, who through the results of this paper can gain information about the valuation of IPO:s. This is something that currently is of large interest because of the stock markets increasingly popularity. By evaluating the IPO companies and their quality, an indirect valuation of the risk associated with the introduction market is also presented. This can also be useful for investors and can ease the valuation of the current risk as well as the current investment possibilities that are associated with the market for IPO companies.

    The result in this study shows that the key figures EV/EBITDA and RE have the greatest connection to the state of the economy. The other key figures P/S, RT, operating margin and equity ratio did not have a clear connection to the state of the economy. The only key figure with major differences exclusively associated with the IPO companies of 2016 was shown to be P/S, which had a substantially higher value compared to the rest of the years. It is therefore concluded that the last years high quantity of IPO:s cannot exclusively be explained by significant differences in the financial key figures of IPO companies. The result indicates that other factors such as the low market interest rates and the IPO companies limited opportunities of borrowing affects the number of IPO:s.

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  • 1421.
    Yakob, Ramsin
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Intelligence of Solution Search:Linking errors back to problems2011Conference paper (Refereed)
    Abstract [en]

    This paper investigates the iterative process between analytical-and directional solutionsearch modes in complex problem-solving. It aims to contribute to the growing stream of researchthat focuses on the evolution of solution search strategies that underlie the unfolding ofknowledge-intensive activities in projects. The theoretical departure is the distinction betweenanalytical and directional reasoning in solution search. Empirical material is collected from aqualitative-case study of design engineering activities in a platform development project at VolvoCar Corporation. Personal interviews, project documentation and observations are used to establishconstruct and internal validity of findings. Results show that the search for solutions to complexobstacles is more than a monotonic process of representing action-outcome linkages andsubsequently exploring such beliefs. Synthesized search is discussed as an important mechanismfor reducing knowledge gaps between errors and their underlying problems, and the subsequentdiscrepance between believed action-outcome linkages. Results are presented through a dynamicsolution search model illuminating the relationship between three different forms of solutionsearch modes: analytical-, directional- and synthesized search.

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  • 1422. Order onlineBuy this publication >>
    Yakob, Ramsin
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    The Problem with Errors: Solution Search in Platform Development2009Doctoral thesis, monograph (Other academic)
    Abstract [en]

    This dissertation is concerned with problem-solving in platform development. A problem isconceived of as an obstacle that needs to be overcome in order to reach a desired outcome,whereas a solution is denoted by the set of activities required to reach such an outcome. Aplatform is conceived of as the technological foundation made up of a number of elements thatare purposely planned and developed to form a common structure from which a stream ofderivative products can be developed. Problem-solving in platform development is a non-trivialtask since platforms need to cater for both commonality and distinctiveness across a number ofderivative products. Further, several design architectures are intertwined in the development ofplatforms, giving rise to increased complexity. The purpose of this dissertation is to exploreplatform development from a problem-solving perspective, with the purpose of answering whatproblem-solving activities are carried out in platform development processes, how are differentapproaches to the search for solutions related to problem-solving in platform development, andhow can problem-solving in platform development be conceptualized? This dissertation is basedon two empirical studies of platform development processes from the telecommunication andautomotive industry, and draws upon a qualitative research methodology. The result of this studyis an iterative and dynamic model of solution search in problem-solving. This dissertationimplies a distinction between problems and errors in platform development. Solution searchemerge as a matter of choice of whether to engage in problem-solving activities and/or errorcorrection activities during the development of platforms. Solution search also surface as anintermingled process of search for required inputs, outputs, or governing laws (i.e. solutions) forreaching a desired goal. In this process, analytical search, directional search, and synthesizedsearch and the facilitation and management of both feed-back and feedforward is important.

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  • 1423.
    Yakob, Ramsin
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Bengtsson, Marie
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Wahlstedt, Linnéa
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Att Styra Problemlösning2012In: Styrning: med projekt och kunskap i fokus / [ed] Söderlund, Jonas & Tell, Fredrik, Lund: Studentlitteratur, 2012, p. 225-244Chapter in book (Other academic)
  • 1424.
    Yakob, Ramsin
    et al.
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering.
    Tell, Fredrik
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering, Business Administration .
    Decomposing and Recomposing - On Anatomies and Integration2007In: International Continuous Innovation Network CINet Conference,2007, 2007Conference paper (Refereed)
    Abstract [en]

      

  • 1425.
    Yakob, Ramsin
    et al.
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering.
    Tell, Fredrik
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering, Business Administration .
    Decomposing and Recomposing - On Anatomies and Integration. A case study of a platform development project in the Telecom Industry2007In: the International Research Network on Organizing by Projects IRNOP Conference,2007, 2007Conference paper (Refereed)
  • 1426.
    Yakob, Ramsin
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Tell, Fredrik
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Detecting Errors Early: Management of problem-solving in product platform projects2009In: Platforms, Markets and Innovation / [ed] Annabelle Gawer, Cheltenham and Northampton: Edward Elgar , 2009, 1, p. 416-Chapter in book (Other academic)
    Abstract [en]

    'Annabelle Gawer's Platforms, Markets and Innovation is the first serious exploration of the critical but subtle role that platforms play in business, society and our personal lives. As digital technologies penetrate every nook and cranny of the world around us, we rely on platforms to both help us use the new technologies, as well as to organize new markets of innovation that add applications on top of the platforms and make them far more valuable. Dr Gawer's excellent book is designed to help us understand the mysterious nature of platforms. It brings together the insights of twenty-four experts around the world who contributed to the fourteen chapters of the book. Dr Gawer's book is invaluable to anyone trying to understand the nuanced nature of platforms, and their implications for the evolution of innovation in the 21st century.'- Irving Wladawsky-Berger, IBM Academy of Technology, US

    The emergence of platforms is a novel phenomenon impacting most industries, from products to services. Industry platforms such as Microsoft Windows or Google, embedded within industrial ecosystems, have redesigned our industrial landscapes, upset the balance of power between firms, fostered innovation and raised new questions on competition and innovation.

    Annabelle Gawer presents cutting-edge contributions from 24 top international scholars from 19 universities across Europe, the USA and Asia, from the disciplines of strategy, economics, innovation, organization studies and knowledge management. The novel insights assembled in this volume constitute a fundamental step towards an empirically based, nuanced understanding of the nature of platforms and the implications they hold for the evolution of industrial innovation. The book provides an overview of platforms and discusses governance, management, design and knowledge issues.

    With a multidisciplinary approach, this book will strongly appeal to academics and advanced students in management, innovation, strategy, economics and design. It will also prove an enlightening read for business managers in IT industries.

    Contributors: C.Y. Baldwin, K.J. Boudreau, S. Brusoni, M.A. Cusumano, T.R. Eisenmann, D.S. Evans, T.

  • 1427.
    Yakob, Ramsin
    et al.
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering, Business Administration .
    Tell, Fredrik
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering, Business Administration .
    Managing near decomposability in complex platform development projects2007In: International Journal of Technology Intelligence and Planning, ISSN 1740-2832, Vol. 3, no 4, p. 387-407Article in journal (Refereed)
    Abstract [en]

    Product Platforms are understood as the sharing of common and underlying technological assets from which a number of derivative products can be produced. The large number and character of technological interdependences give rise to system complexities, implying that product platforms can be managed as nearly decomposable system. We study the managerial implications of such complexity in a telecommunications platform enhancement project. We find that managing near decomposability requires the ability to provide feed-back and feed-forward information, relating to the implementation and planning activities of such a project and that this required output can be provided through the process of aggregation. © 2007, Inderscience Publishers.

  • 1428.
    Yakob, Ramsin
    et al.
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering.
    Tell, Fredrik
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering, Business Administration .
    Managing Near Decomposability in Complex Platform Development Projects2007In: the RD Management Conference,2007, 2007Conference paper (Refereed)
  • 1429.
    Ygge, Nicklas
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Hagberg, Robin
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Kontroll eller fria tyglar?: En fallstudie om organisationskontroll inom konsultbranschen ur ett organisatoriskt perspektiv2018Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Background: Since the development of business economics has shifted from an industrial society to a knowledge society, external expertise is demanded from knowledge-intensive companies. Many consulting firms are good examples of the post- bureaucratic organization, characterized by relatively few layers of hierarchy, flexibility, decision-making involvement and loose career structures, where the identity becomes difficult to operate. Identity is of particular importance when it comes to KIFs for different reasons. It is becoming increasingly prominent for leaders to try to shape the individuals themselves. It is important for management to influence employees through strategies to achieve organizational control, ensure loyalty and prevent existential uncertainty as well as create self-confidence and self-esteem at work.

    Purpose: The purpose of the study is to provide, with the help of existing theories and empirical evidence, an increased understanding of how KIFs use identity regulation to obtain organizational control.

    Empiric: The study has been conducted with a qualitative method through a case study design through interviews with employees in relevant companies in the consulting industry. Respondents have had varying positions and skills in their respective companies.

    Result: The result of this study shows that knowledge-intensive companies work with organizational control where identity plays a central role. Several strategies are presented such as recruitment, value offerings, educations, scaled-down hierarchy, social activities, teams, corporate storytelling and values, which helps to understand how KIFs work with identity regulation to achieve organizational control.

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  • 1430.
    Yiou, Gong
    et al.
    Linköping University, Department of Management and Engineering, Business Administration.
    Shaolin, Ye
    Linköping University, Department of Management and Engineering, Business Administration.
    Employee Satisfaction Management on Job‐related Stress: The mechanism between middle level manager’s leadership and knowledge worker’s autonomy2011Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Background: Resource-based view emphasizes that the competitive advantage of organization is built on two elements: resources and capabilities/competences, which are related to employees within it. And job-related stress is a phenomenon in workplace and a problem in employee satisfaction management.

    Aim: How are decision-making latitude in terms of autonomy, as the need of knowledge worker, and his/her job-related stress related? How is knowledge worker autonomy affected by middle level manager’s authority? What is the mechanism between middle level manager’s leadership and knowledge worker’s stress?

    Definitions: Stress: the overall transactional process; Stressors: the events or properties of events (stimuli) that are encountered by individuals; Strain: the individual’s psychological, physical and behavioral responses to stressors; Outcomes: the consequences of strain at both the individual and the organizational levels.

    Completion & Results: The mechanism among elements in and between knowledge worker and middle level manager is identified and presented.

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  • 1431.
    Yrsjö Collin, Sven-Olof
    et al.
    School of Business and Economics, Linnæus University, Växjö, Sweden).
    Smith, Elin
    Department of Business Administration, Kristianstad University, Kristianstad, Sweden.
    Umans, Timurs
    Department of Business Administration, Kristianstad University, Kristianstad, Sweden.
    Broberg, Pernilla
    Department of Business Administration, Kristianstad University, Kristianstad, Sweden.
    Tagesson, Torbjörn
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Mechanisms of corporate governance going international: Testing its performance effects in the Swedish economy, 20042013In: Baltic Journal of Management, ISSN 1746-5265, E-ISSN 1746-5273, Vol. 8, no 1, p. 79-101Article in journal (Refereed)
    Abstract [en]

    Purpose - The paper aims to investigate how internationalisation of corporate governance mechanisms influences firm performance.

    Design/methodology/approach - The paper is based on the data collected from annual reports of the year 2004 from all 239 Swedish corporations listed on the Stockholm Stock Exchange on which a quantitative analysis was performed.

    Findings - Our findings suggest that internationalisation of corporate governance does not a straight forward influence on firm performance. Which can be due to 1.) that mechanisms with governance functions have several functions of which governance is but one, and 2.) that governance mechanisms cannot be analyzed in isolation, since they are included in a coherent corporate governance strategy.

    Originality/value - The paper is the first attempt to treat corporate governance mechanisms' internationalisation issue in combination rather then is separation with each other.

  • 1432. Order onlineBuy this publication >>
    Yttermyr, Olga
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Varför blev det (bara) en?: En studie av en offentlig marknad i förändring2013Doctoral thesis, monograph (Other academic)
    Abstract [en]

    During the last two decades there has been an increasing interest in quasi-markets in Sweden and internationally. Quasi-markets are emerging as new organizational arrangements in many Swedish municipalities. This thesis is a longitudinal study of a process of creation and formation of a quasi-market for compulsory school education in a Swedish municipality. Previous research has suggested that quasimarkets can be regarded as markets according to microeconomic theory but they also possess a number of features that distinguish them from “traditional” markets. In this study, theories of organizational change are combined with theories of market structure. The study shows how the process of quasi-market creation features an interplay of voluntarism of determinism where purposeful planning and control coexist with a strong belief in market self-regulation. The theoretical relevance of the study is discussed along with practical implications for those participating in market creation.

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    Varför blev det (bara) en?: En studie av en offentlig marknad i förändring
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  • 1433.
    Yue, Xiaofeng
    et al.
    Linköping University, Department of Management and Engineering, Business Administration.
    Liang, Pei
    Linköping University, Department of Management and Engineering, Business Administration.
    Workspace Optimization for Human Resource Management in Project-Based Organizations from a Managerial Perspective2011Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    The importance of office physical layout has never been studied by scholars andentrepreneurs from the perspective of managing human resources in project-basedorganizations (PBOs) from a managerial perspective. This paper believes that officephysical layout has great influence on organizations’ working efficiency in PBOs. Withthe increase of PBOs, it requires a new context for human resource management (HRM).The paper mainly focuses on the impact of office physical layout on communication andinnovation in PBOs. In the literature review part, the paper collects together relevantresearches, experiments, and theoretical studies on physical layout, PBOs,communication and innovation, and finds out the gaps between the empirical situationsand current theoretical studies. Moreover, the relations between office physical layout,communications, innovation and organizational competitive advantage will be explored.The discussions and analysis are based on the premise that if people can maximize theopportunity of communication in PBOs through office physical layout, the possibility ofknowledge transfer and knowledge integration, creativity and innovation will also belargely improved. To testify this premise, we spent five months research time andfocused on four companies in Sweden and took interviews with their senior managers.The paper also does comparisons with the office physical layout in PBOs and in otherorganizations to find out whether organization’s natures will influence its working waysand their office physical layout. The implications of the work for both future researchand practice are taken into our considerations. The result of this research shows officephysical layout indeed has great impact on employees’ communication, innovation andworking efficiency. However, different organizations should take into their empiricalconditions into consideration when designing their office physical layout.

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  • 1434.
    Zagonel, Jean
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Fatrous, Tatiana
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    University Internationalization Through Collaboration with Industry: The case of Linköping University internationalization with Brazil through collaboration with Saab2018Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    With increased globalization and change in the educational structure, university internationalization has increased with the aim to better serve the society and connect institutions. Collaborations between universities and businesses have also become more common due to globalization and the shift in educational structure to serve society not only on an academic level. However, as internationalization is mostly regarded as an activities’ based approach, apparently there has been no theoretical or empirically explored propositions about the possibility of university internationalization through collaboration with industry. Therefore, this thesis’ purpose is to identify the set of factors that differentiate a regular internationalization approach from the one through collaboration with industry and thereby showing the relationship between university internationalization and university-business collaboration. A qualitative and inductive research approach was used through adopting a single case study of Linköping University’s internationalization in Brazil through its collaboration with Saab as an industry, which was done through collecting data from semi-structured interviews. The empirical findings confirmed that university internationalization through collaboration with industry is possible. Consequently, a model was developed that identified the differences between the two approaches and concludes by showing how university internationalization and university-business collaboration are linked.

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    MasterThesisFatrousTatianaZagonelJean
  • 1435.
    Zhang, Hao
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Jia, Tan
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Discuss employee wellbeing in project based organizations from a human resource management perspective2012Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    In our paper, we introduced employee wellbeing through physical, psychological and social dimensions. We discuss employee wellbeing in the context of project-based organization (PBO). Meanwhile we summarize features of project-based organizations and this kind of work settings brings some negative effects to employee wellbeing. We figure out some human resource management (HRM) policies and practices for improving employee wellbeing in PBO based on our case study results and theoretical research. These HRM policies and practices can be concluded that performance evaluation and appraisal in PBO should be dynamic and autonomic; employees in PBO should be more involved in work process; trainings and development should include basic skills, broad knowledge and deep technical excellence.

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  • 1436.
    Zhang, Ya
    et al.
    Linköping University, Department of Management and Engineering, Industrial Marketing and Industrial Economics. Linköping University, The Institute of Technology.
    Öhrwall Rönnbäck, Anna
    Linköping University, Department of Management and Engineering, Industrial Marketing and Industrial Economics. Linköping University, The Institute of Technology.
    Holmström, Magnus
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Small Firms’ Business with China – Perceived Challenges and Opportunities2011In: Proceedings of the 56th ICSB world conference: Back to the Future -- Changes in Persepectives of Global Entrepreneurship and Innovation, 2011Conference paper (Refereed)
  • 1437.
    Zhang, Yichen
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Chikwaya, Tavonga
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Commerce & Friendship: A qualitative study of new value streams created by beauty vloggers through relationship building on social media2018Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Background: Social media platforms are evolving to be effective platforms in marketing but due to customers’ scepticism on how they are being approached there is need to be cautious on how best to build relationships towards value creation.

    Purpose: To explore within the field of social media influencer marketing to understand how new value streams could be created by beauty vloggers through building relationship with followers (audiences), or the potential customers on virtual market.

    Methodology: A qualitative research approach used where research tools as interviews, focus groups and observations have been used to gain an understanding on underlying reasons, opinions, and motivations of vloggers and followers.

    Findings: The empirical findings indicated that to have mutual connections and understanding between vloggers and followers there is need to build relationships which emanates from engagement, trust and commitment, interaction and communication.

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  • 1438.
    Zhazykpayeva, Saltanat
    Linköping University, Department of Management and Engineering, Business Administration.
    The Interplay between Voluntary Labor Turnover and Performance Appraisal in Project-Based Organizations2011Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    The research made in the current master thesis uses theoretical framework from the area of project management, voluntary labor turnover and performance appraisal. Prior research based on existing literary sources allows assuming that the following factors, such as job alternatives, knowledge intensity and nature of work have specific relevance for the emergence of voluntary labor turnover in project-based organizations. Employees of the case study company-AGR Field Operations´ Maintenance Engineering department were interviewed and surveyed in order to determine the relevance of those factors on the example of a concrete project-based organization. The obtained results indicate that the nature of work is more significantly related to the emergence of the voluntary labor turnover in the given case study department. Whereas availability of more job alternatives due to being close to the client or knowledge intensity factor of becoming more generalist do not have the same influence. During the course of the research it was discovered that the department uses outcome-based type of performance appraisal which is proved to be unsuitable in the given organizational settings. To that matter there were provided further suggestions in the field of performance appraisal. The current research will attempt to identify specific factors contributing to the emergence of the voluntary labor turnover specifically for project-based organizations. As well as it will attempt to give suggestions for improvement of the concrete case study department´s performance appraisal tools and thus supplement turnover reduction actions already put in place by the department management. 

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  • 1439.
    Zhu, Hong
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Honkanen, Daniel
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Disruptive Talent Management: A case study of a talent management system in times of disruptive technology advancements2018Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    The relatively new concept of talent management has been recognized to have a strategic role in disruptive business environments by both researchers and practitioners. A resourced-based view proposes that organizations should focus on internal resources and foster their own unique resources, for instance human resources. These unique and valuable resources are managed to become a core competence for facilitating organizations to seclude imitators and achieve competitive advantages. The proposition that initiate the research question of this thesis aims at delving into the relationships between talent management systems (TMS) and environmental volatility. The concept of talent management and other related theoretical concepts have formerly been theoretically ambiguous and remains empirically unexplored.

    This thesis aims to find out how TMS are managed in times of technology advancements. In order to achieve that goal, the authors integrated theoretical knowledge from the field of talent management and further developed a resource-based integrated TMS framework accordingly. Based upon a qualitative and abductive research approach, a single case study of a Nordic company operating in financial services was conducted to answer the research question and to test the framework. By following the order and structure of the framework, the semi-structured interviews were designed and analyzed respectively. The empirical findings reveal that strategic talent management proved to be of great importance in times of technology advancements. A lightweight structured talent management system addressing on flexibility and agility is managed to adapt to environmental uncertainty. Accordingly, the resource-based integrated TMS framework is reviewed and modified for future researchers and practitioners to use and further elaborate upon.

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  • 1440.
    Ågren, Adam
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Ljungblom, Filip
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Lean Startup, en svensk flerfallsstudie: Effekter från implementering av Lean Startup teori och konsekvenser för beslutsfattande2016Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Lean Startup theory (LST) has been growing in popularity in entrepreneurship worldwide. LST is a theory for startup companies to reduce costs and time, and for entrepreneurs to create a process that eases decision-making. In this study, links betweenproblems of decision making (overconfidence, prospect theory, the halo effect and escalation of commitment) and LST has been examined through semi-structured interviews with  entrepreneurs in Sweden. Furthermore, general lessons from the cases has been studied to illustrate advantages and  weaknesses of LST. As pioneers of LST argue that the theory is suitable for all  sectors and industries, this claim has also been examined. The study found that LST processes counteract the negative effects associated with overconfidence and the halo effect, but cannot handle the problems that areintroduced in conjunction with the  prospect theory and escalation of  commitment. Furthermore, the study reaches the conclusion that LST requires a fit with each startup company, and functions best in sectors and industries where the entry barrier of capital requirement is low.

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  • 1441.
    Åman, Per
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Andersson, Hans
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Knowledge integration of and by design2016In: Swedish Design Research Journal, ISSN 2000-964X, Vol. 8, no 1, p. 21-31Article in journal (Refereed)
    Abstract [en]

    The purpose of this paper is to explore the possible uses, benefits, limitations and future directions of a formal knowledge integration perspective on design management. The paper develops the concepts of management thinking and design(erly) thinking, and questions the implied contention. With a knowledge perspective, design management may be seen as including the capability to integrate specialized, distributed and heterogeneous knowledge bases. Consequences regarding the characteristics of scope, flexibility and efficiency of knowledge integration indicate both greater difficulties and greater possibilities.  Regarding the architecture of knowledge, integration of design indicates a functional orientation and a limited role for design, while integration by design may indicate a strategic role.

  • 1442.
    Åman, Per
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Andersson, Hans
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Knowledge integration of and by design2015Conference paper (Other academic)
    Abstract [en]

    The capability to integrate across a range of specialized knowledge bases is a crucial contemporary source of competitive advantage, and the field of knowledge integration aims at structuring the issues. The purpose of this paper is to explore the possible uses, benefits, limitations and future directions of a formal knowledge integration perspective on design management. The paper develops the concepts of management thinking and design(erly) thinking, and questions the contention. With a knowledge perspective, design management may be seen as including the capability to integrate specialized, distributed and heterogeneous knowledge bases. Consequences regarding the characteristics of scope, flexibility and efficiency of knowledge integration indicate both greater difficulties and greater possibilities. Regarding the architecture of knowledge, the integration of design indicates a functional orientation and a limited role for design, while integration by design may indicate a strategic role.

  • 1443.
    Åman, Per
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Andersson, Hans
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Knowledge integration of and by design2014In: Proceedings of the 19th DMI: AcademicDesign Management Conference / [ed] Erik Bohemia, Alison Rieple, Jeanne Liedtka, Rachel Cooper, Boston, USA: Design Management Institute , 2014, p. 1741-1763Conference paper (Refereed)
    Abstract [en]

    The capability to integrate across a range of specialized knowledge bases is a crucial contemporary source of competitive advantage, and the field of knowledge integration aims at structuring the issues. The purpose of this paper is to explore the possible uses, benefits, limitations and future directions of a formal knowledge integration perspective on design management. The paper develops the concepts of management thinking and design(erly) thinking, and questions the contention. With a knowledge perspective, design management may be seen as including the capability to integrate specialized, distributed and heterogeneous knowledge bases. Consequences regarding the characteristics of scope, flexibility and efficiency of knowledge integration indicate both greater difficulties and greater possibilities. Regarding the architecture of knowledge, the integration of design indicates a functional orientation and a limited role for design, while integration by design may indicate a strategic role. Also, whether integration of design or by design, the construction of common knowledge, bridging the specialized fields, seems a prerequisite for the effective knowledge integration of management thinking and design(erly thinking.

  • 1444.
    Åman, Per
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Andersson, Hans
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Knowledge integration of and by industrial design2012Conference paper (Other academic)
  • 1445.
    Åman, Per
    et al.
    Handelshögskolan i Stockholm.
    Andersson, Hans
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    The meaning of the goat: wicked problems and design as reflection-in-action2019Conference paper (Other academic)
  • 1446.
    Åman, Per
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Andersson, Hans
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Hobday, Mike
    University of Brighton, England.
    The Scope of Design Knowledge: Integrating the Technically Rational and Human-Centered Dimensions2017In: Design Issues, ISSN 0747-9360, E-ISSN 1531-4790, Vol. 33, no 2, p. 58-69Article in journal (Refereed)
    Abstract [en]

    n/a

  • 1447.
    Åman, Per
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, The Institute of Technology.
    Sandberg, Erik
    Linköping University, Department of Management and Engineering, Logistics. Linköping University, The Institute of Technology.
    Experiential knowledge, operational capabilities and competitive advantage - logistics and strategy in two retail companies2008Conference paper (Other academic)
  • 1448.
    Ångström, Sara
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Löwenborg, Emilia
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Anammande av betalningsapplikationer: Går det att påverka adoptionsprocessen för hur medelålders individer anammar mobila betalningsapplikationer?2016Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    The divide between how people of different ages make use of technology grows. Future retirees will have to be capable of using assistive technology. As banks no longer keep and manage cash, older people find it increasingly difficult to manage their finances. To this problem, the payment solution Swish was introduced.

    The purpose of this study is to gain a better understanding of how users perceive and use payment applications. The study examines how individuals aged between 40-67 experience payment applications and whether it is possible to influence those who do not use them or not.

    This is a qualitative study based on actual user experiences. Primary data was collected through semi-structured interviews with both experts and users. The experts have contributed with their knowledge of Swish. As a complement to the interviews with people that do not use Swish, the authors used tested the interviewees' ability and to gain a deeper understanding of how they perceive the application through an experiment. The themes presented in the study's analysis section are based on empirical data.

    It is possible to influence user adoption of mobile payment applications. How customers embrace such services depend on a combination of factors like their relationship with the bank, how they perceive their own technical ability and customer trigger events. Technology adoption can be facilitated by offering supporting customer service to non-users. 

    Download full text (pdf)
    fulltext
  • 1449.
    Öhlin, Victoria
    et al.
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Sakotic, Vanja
    Linköping University, Department of Management and Engineering, Business Administration. Linköping University, Faculty of Arts and Sciences.
    Multiplar som investeringsstrategi: En kvantitativ studie om bolag på Stockholmsbörsen mellan åren 2008- 20182019Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Background: There are several investment strategies investors can use, where the strategy to invest in low multiples is well studied. By using low multiples investors can find undervalued companies to generate an excess return. Previous studies have been focusing on the P/E and EV/EBITDA- multiples, and not as much on other used multiples in relative valuation. Therefore an interest exists to also analyze multiples such as P/B, P/S, EV/EBIT and EV/S.

    Purpose: The study’s purpose is to analyze how well the multiples P/E, P/B, P/S, EV/EBIT, EV/EBITDA and EV/S can be applied as an investment strategy in the Stockholm Stock Exchange. Furthermore the study aim to analyze the possibility to generate a higher return than the index OMXSPI during the time period 2008-2018.

    Method: The study uses a quantitative research strategy, where two portfolios for each multiple has been created. The portfolio has been reinvested once a year, both the real and accumulated return was calculated. Also, the portfolios’ performance has been evaluated by adjusting it to risk by using the Sharpe ratio, M^2 , Treynor ratio and Jensen’s Alpha.

    Result: The investment strategy can be implemented for three of six multiples. The low P/B, EV/EBIT and EV/EBITDA generated a higher return than both index and their respective high portfolio. The other multiples P/E, P/S and EV/S cannot be used as an investment strategy. The high EV/S portfolio had the highest risk adjusted excess return meanwhile P/S had the highest accumulated return. The result of all multiples has been found to be statistically significant, therefore the market return has an effect on the portfolios’ monthly return.

    Download full text (pdf)
    fulltext
  • 1450.
    Öhman, Peter
    et al.
    Centrum för forskning om ekonomiska relationer, Mittuniversitetet i Sundsvall.
    Nilsson, Anders
    Luleå tekniska universitet.
    Tagesson, Torbjörn
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Engineering, Business Administration.
    Riskbedömningar inom bank och revision relaterade till två typfel2015In: Trovärdighet och förtroende i ekonomiska relationer / [ed] Peter Öhman, Heléne Lundberg, Lund: Studentlitteratur AB, 2015, 1, p. 145-166Chapter in book (Other academic)
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