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  • 51.
    Lindblad-Gidlund, Katarina
    et al.
    Midsweden University, Department of IT and Media, Sundsvall, Sweden.
    Axelsson, Karin
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, VITS - Laboratoriet för verksamhetsinriktad systemutveckling. Linköpings universitet, Filosofiska fakulteten.
    Communicating vessels for relevant and rigorous eGovernment research2008Ingår i: Collaboration and the Knowledge Economy: Issues, Applications, Case Studies - Volume 5 Information and Communication Technologies and the Knowledge / [ed] P. Cunningham and M. Cunningham, IOS Press, 2008, , s. 255-261s. 255-261Kapitel i bok, del av antologi (Refereegranskat)
    Abstract [en]

    Several researchers have pointed out that the field of eGovernment suffers from a too short-termed, project oriented, retrospective focus and a naïve technological optimism. Reflexive, critical analysis, cumulative research and altered use of theoretical frames are asked for to increase the practical value. However, in front of fulfilling such expectations the reality is that we get the research we are asking for, and we are asking for the research we know exist, and in this logic lies a lot of communicative challenges (as well as funding mechanisms). This article tries to address this relation and does so by putting forward an initiative to establish a national network of eGovernment researchers and practitioners (from private and public sector). 

  • 52.
    Axelsson, Karin
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, VITS - Laboratoriet för verksamhetsinriktad systemutveckling. Linköpings universitet, Filosofiska fakulteten.
    Exploring Relationships between Products Characteristics and B2C Interaction in Electronic Commerce2008Ingår i: Journal of Theoretical and Applied Electronic Commerce Research, ISSN 0718-1876, E-ISSN 0718-1876, Vol. 3, nr 2, s. 1-17Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    The main purpose of the paper is to explore and discuss the influence of product type on customer interaction in electronic commerce. We have conducted two qualitative case studies in distance selling companies to inductively explore how the product characteristics of garments and music-CDs influence customer interaction. We apply a product classification scheme built on product theory to characterize and classify these products. By classifying product types according to this scheme we focus certain aspects; e.g., in which situation the customer uses the product and, thus, experiences potential satisfaction. By applying product theory to the electronic commerce context we are expanding this theory into a new area. Knowledge about product characteristics- influence on customer interaction in various phases of electronic commerce enriches and specifies the existing product theory. In order to put this theory contribution into practice, a set of focal questions with the aim to increase product understanding in an electronic commerce setting is formulated. The questions highlight product related issues that are important to consider when deciding communication media in electronic commerce.

  • 53.
    Axelsson, Karin
    et al.
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, VITS - Laboratoriet för verksamhetsinriktad systemutveckling. Linköpings universitet, Filosofiska fakulteten.
    Melin, Ulf
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, VITS - Laboratoriet för verksamhetsinriktad systemutveckling. Linköpings universitet, Filosofiska fakulteten.
    Facilitating Citizen Participation and Involvement in eGovernment Development Projects2008Ingår i: 5th Scandinavian Workshop on e-Government,2008, 2008Konferensbidrag (Övrigt vetenskapligt)
  • 54.
    Axelsson, Karin
    et al.
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Melin, Ulf
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för ekonomisk och industriell utveckling.
    Persson, Anders
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Inter-organisatoriska e-körkortstjänster - för enkel och effektiv hantering av körkortsärenden2008Övrigt (Övrig (populärvetenskap, debatt, mm))
    Abstract [sv]

      

  • 55.
    Nordström, Malin
    et al.
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Axelsson, Karin
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Kunskapsinitiativet om systemförvaltning2008Ingår i: Sundsvall 42,2008, 2008, s. 43-44Konferensbidrag (Övrigt vetenskapligt)
  • 56.
    Melin, Ulf
    et al.
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, VITS - Laboratoriet för verksamhetsinriktad systemutveckling. Linköpings universitet, Filosofiska fakulteten.
    Axelsson, Karin
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, VITS - Laboratoriet för verksamhetsinriktad systemutveckling. Linköpings universitet, Filosofiska fakulteten.
    Managing e-Government Projects: a Comparative Case Study of two Inter-Organizational e-service Development Initiatives2008Ingår i: Proceedings of the 16th European Conference on Information Systems / [ed] Golden, W., Acton, T., Conboy, K., van der Heijden, H., Tuunainen, V.K., Galway: National University of Ireland , 2008, , s. 1716-1727s. 1716-1727Konferensbidrag (Refereegranskat)
    Abstract [en]

    E-government initiatives have large potentials in developing better services for citizens and a potential to transform government structures. However e-government initiatives face a number of challenges of complexity and risk - it is not an easy matter to realize its potentials. A key research issue for the e-government field, as well as the information systems field in general, is to understand why some projects progress to success while others end in failure. The main objective in this paper is to contribute to a better understanding of the progress and the success vs. failure in e-government development based on case studies of two inter-organizational e-service projects. The analysis in the paper is made from a) an e-government systems development life cycle perspective and b) a challenge and success factors perspective. The main result in this paper is that crucial success factors of an inter-organizational e-government project include project manager skills and position in the agency organization as well as when and how systems maintenance issues are introduced in the project. Criticism is presented concerning the life cycle model used in the analysis regarding this last matter. 

  • 57.
    Lindblad-Gidlund, Katarina
    et al.
    Mittuniversitetet.
    Axelsson, Karin
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Redefining Practice and Relevance2008Ingår i: Pre-ICIS 2008 SIG eGovernment Workshop,2008, 2008Konferensbidrag (Övrigt vetenskapligt)
    Abstract [en]

    Several researchers have pointed out that the field of eGovernment suffers from a too short-termed, project oriented, retrospective focus and a naïve technological optimism. Reflexive, critical analysis, cumulative research and altered use of theoretical frames are asked for, in order to increase the practical value. However, in front of fulfilling such expectations, the reality is that we get the research we are asking for, and we are asking for the research we know exist. In this paper we claim that eGovernment research would benefit from redefining practice and relevance. We argue that the relations between researchers and practitioners within the eGovernment field should be focused. In order to conduct eGovernment research that meets the criteria of being both rigorous and relevant, an on-going discussion between academia and practice must be facilitated. This paper addresses this need for joint knowledge arenas by putting forward an initiative to establish a national network of eGovernment researchers and practitioners from private and public sector.

  • 58.
    Melin, Ulf
    et al.
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Axelsson, Karin
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Lundsten, Magnus
    Nutek - The Swedish Agency for Economic and Regional Growth.
    Talking to, not about, Entrepreneurs - Experiences of Public e-service Development in a Business Start Up Case2008Konferensbidrag (Refereegranskat)
    Abstract [en]

    This paper focuses on experiences from using focus groups in order to facilitate and to understand citizens-, in this case entrepreneurs-, needs regarding public e-services in a business start up phase. Most e-government efforts are motivated by dual goals of citizen benefit and agencies- internal efficiency. Rhetorical, this is a persuasive ambition, but in practice it often seems to be easier to focus agency efficiency, redesign of business processes and information systems than to find out what citizens really want. Therefore this paper discusses focus groups as a way of understanding entrepreneurs need regarding public e-services. In this paper the cooperation between researchers and practitioners in the development project also is discussed. Results presented in this paper shows that focus groups is a beneficial method in order to hear -the voice of the people- when developing public e-services. The researcher - practitioner cooperation that took place in the project is also identified as beneficial and fruitful for the process and the outcome.   

  • 59.
    Axelsson, Karin
    et al.
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, Informatik. Linköpings universitet, Tekniska högskolan.
    Goldkuhl, Göran
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, Informatik. Linköpings universitet, Tekniska högskolan.
    The Social Construction of Data Stability: Discovering Tactics for Establishing and Preserving Stability in Data Bases2008Ingår i: Proceedings of the 16th European Conference on Information Systems / [ed] Golden W, Acton T, Conboy K, van der Heijden H and Tuunainen VK, Galway: International university of Ireland , 2008, , s. 2257-2268Konferensbidrag (Refereegranskat)
    Abstract [en]

    This paper questions the idea of data stability. We focus on core ideas behind an information centric strategy concerning stability in databases (created through enterprise-wide data modeling). We investigate if and how data stability is obtained when an information centric strategy is implemented in practice. We claim that, even though there are many research contributions about information centric strategies, there are still few papers focusing on problems concerning consequences of the strategies’ practical implementation. This is, however, an important issue since data integration is a key element of strategic management in, e.g., ERP-systems, data mining applications, and service-oriented architecture (SOA). It is, thus, most important not to neglect existing experiences, when developing the IT systems of tomorrow. The result of our two case studies reveal four tactics focusing on actions conducted to obtain and maintain stability in databases. The tactics are 1) change avoidance, 2) anticipated generalization, 3) constructive standardization, and 4) expansion to new application areas.

  • 60.
    Melin, Ulf
    et al.
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Axelsson, Karin
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Action in Action Research - Illustrations of What, Who, Why, Where, and When from an E-Government Project2007Konferensbidrag (Refereegranskat)
    Abstract [en]

    The core content of action research (AR) is being able to solve organisational problems through intervention and to contribute to scientific knowledge. The main emphasis when discussing AR has been on the -research part-. In this paper we focus on -action part- of AR in order to generate rigorous research, to solve local problems and to deal with evident dilemmas in AR. Action elements are addressed by situations in a project on one-stop government e-service development. As a result of the analysis action is illustrated. Action elements: action, actor, motive, space, time are analysed together with roles. The paper also shows a need to understand initiation, problem and situation addressing as an ongoing process in an AR project. A breakdown in the project is also highlighted and situations where problems discovers the action researcher and vice versa.  

  • 61.
    Axelsson, Karin
    et al.
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling. Linköpings universitet, Filosofiska fakulteten.
    Melin, Ulf
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för ekonomisk och industriell utveckling.
    Persson, Anders
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Communication Analysis of Public Forms: Discovering Multi-functional Purposes in Citizen and Government Communication2007Ingår i: International journal of public information systems, ISSN 1653-4360, Vol. 3, s. 161-181Artikel i tidskrift (Refereegranskat)
  • 62.
    Axelsson, Karin
    et al.
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling.
    Ventura, Stefan
    Design Principles for Communication Quality in Public E-forms: A Theoretical Synthesis2007Ingår i: 4th Scandinavian Workshop on e-Government,2007, 2007Konferensbidrag (Övrigt vetenskapligt)
  • 63.
    Goldkuhl, Göran
    et al.
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, VITS - Laboratoriet för verksamhetsinriktad systemutveckling. Linköpings universitet, Filosofiska fakulteten.
    Axelsson, Karin
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, VITS - Laboratoriet för verksamhetsinriktad systemutveckling. Linköpings universitet, Filosofiska fakulteten.
    E-Services in Public Administration: Editorial2007Ingår i: International Journal of Public Information Systems (IJPIS), ISSN 1653-4360, Vol. 3, s. 113-116Artikel i tidskrift (Övrigt vetenskapligt)
  • 64.
    Axelsson, Karin
    et al.
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, VITS - Laboratoriet för verksamhetsinriktad systemutveckling. Linköpings universitet, Filosofiska fakulteten.
    Ventura, Stefan
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling. Linköpings universitet, Filosofiska fakulteten.
    Reaching Communication Quality in Public E-Forms: A Communicative Perspective on E-Form Design2007Ingår i: Electronic Government: 6th International Conference, EGOV 2007, Regensburg, Germany, September 3-7, 2007. Proceedings / [ed] Wimmer M, Scholl J, Grönlund Å, Springer Berlin/Heidelberg, 2007, , s. 342-353s. 342-353Konferensbidrag (Refereegranskat)
    Abstract [en]

    This paper adopts a communication perspective on public electronic forms (e-forms). By doing so we define forms as instruments for communication and, thus, also instruments through which citizens perform different communicative actions towards government agencies. As such instruments, the forms might be more or less useful. The purpose of this paper is to explore what features of an e-form that increase the communication quality. We conduct a theoretical synthesis of three existing approaches for designing information systems. The result is a combined theory on key features of an e-form that make the establishment of communication quality more likely. The result consists of four key concepts, each of which give rise to one set of design principles for communication from the issuer of the e-form to the user (citizen), and one set of design principles for communication from the user (citizen) to the recipient of the e-form.

  • 65.
    Axelsson, Karin
    et al.
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling. Linköpings universitet, Tekniska högskolan.
    Melin, Ulf
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling. Linköpings universitet, Tekniska högskolan.
    Talking to, Not About, Citizens: Experiences of Focus Groups in Public E-Service Development2007Ingår i: Electronic Government, Springer Berlin/Heidelberg, 2007, , s. 179-190s. 179-190Konferensbidrag (Refereegranskat)
    Abstract [en]

    This paper focuses deficient understanding of citizens’ needs regarding public e-services. In Sweden e-government efforts are motivated by dual goals of citizen benefit and agencies’ internal efficiency. Rhetorical, this is a persuasive ambition, but in practice it seems to be easier to focus agency efficiency and redesign of business processes and information systems than to find out what citizens really want. Citizens, i.e. the future users of the e-service, are in best case represented in the project by citizen organizations. More seldom do individual citizens take part in the project. User needs are, thus, sometimes “guessed” instead of analyzed. We report from an e-government project which started with little understanding of the future users. To overcome this we introduced focus groups as a method to meet and talk to citizens and find out their needs regarding the e-service. The paper discusses how focus groups can be used in e-government projects.

  • 66.
    Persson, Anders
    et al.
    Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling. Linköpings universitet, Filosofiska fakulteten.
    Axelsson, Karin
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, VITS - Laboratoriet för verksamhetsinriktad systemutveckling. Linköpings universitet, Filosofiska fakulteten.
    Melin, Ulf
    Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling. Linköpings universitet, Filosofiska fakulteten.
    e-Government challenges: Exploring inter-organisational aspects of e-service development2006Ingår i: Proceedings of the Fourteenth European Conference on Information Systems, ECIS 2006, Göteborg, Sweden, 2006 / [ed] Jan Ljungberg, Magnus Andersson, Göteborg: University of Gothenburg , 2006, s. 1419-1430Konferensbidrag (Refereegranskat)
    Abstract [en]

    In this paper we are applying inter-organizational concepts from the industrial/business network approach on empirical findings from an e-government case, in order to describe and better understand challenges in one-stop government e-service development. We analyze our case by using concepts that characterize an inter-organizational relationship in terms of its level of continuity, complexity, symmetry, informality, and its dimensions (links, bonds, and ties). The purpose of the paper is to explore how these theoretical concepts can help us focus on certain aspects of e-service development challenges. The empirical findings are collected within an on-going action research project for e-service development in the public sector in Sweden. The aim of the project is to develop one-stop government e-services for driver’s license matters as well as a web-based portal where these e-services and information about the driver’s license process will be easily accessible. Our conclusions are that the theoretical concepts helped us reach further understanding of the empirical case. In the spirit of the network approach, we focused on the present situation and been able to give a rather detailed and fine-grained picture of the problems and challenges in this context.

  • 67.
    Axelsson, Karin
    et al.
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Melin, Ulf
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Persson, Anders
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Information systems mediation in communication between citizens and government agencies: Experiences from communication analysis of forms2006Konferensbidrag (Refereegranskat)
    Abstract [en]

       

  • 68.
    Axelsson, Karin
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Körkortstillstånd på nätet: Utmaningar & lärdomar2006Ingår i: Sundsvall 42, 2006, 2006, s. 73-75Konferensbidrag (Övrigt vetenskapligt)
  • 69.
    Melin, Ulf
    et al.
    Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling. Linköpings universitet, Filosofiska fakulteten.
    Axelsson, Karin
    Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling. Linköpings universitet, Filosofiska fakulteten.
    Wedlund, Tommy
    Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling. Linköpings universitet, Filosofiska fakulteten.
    Project-based Learning: An Emergent Framework for Designing Courses2006Ingår i: The Proceedings of the Information Systems Education Conference 2006, 2006Konferensbidrag (Refereegranskat)
    Abstract [en]

    In this paper we elaborate on a framework, a set of guidelines, for teachers when designing project based courses. The emergent framework presented in this paper will focus on six themes: (1) overall course design, (2) project task, (3) project group, (4) examination, (5) feedback and (6) course evaluation and improvement and is initially grounded in theory and practice. The framework elaborated in this paper should support teachers' development of a professional autonomy within the norms of a professional group and an active curriculum.

  • 70.
    Wedlund, Tommy
    et al.
    Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling. Linköpings universitet, Filosofiska fakulteten.
    Axelsson, Karin
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Melin, Ulf
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Project-Oriented Education - Managing Three Simultaneous Processes2006Ingår i: Higher Education Close Up 3,2006, Lancaster University: ACM Press , 2006Konferensbidrag (Övrigt vetenskapligt)
    Abstract [en]

    In this paper, we describe how to manage teacher activities in three simultaneous processes in project-oriented education. We present these processes in the context of a project-oriented course and give examples of how teachers can apply them, both horizontally within a process and vertically in time between the processes. The examples are applied to the students- individual learning process, the project team process, and the project process. Students learn according to an individual learning process which begins by building on each student-s concrete experience and ends by testing the new knowledge in new situations. Project teams can reach the performing stage only if they are able to work together to complete the project tasks; this is the project team process. The project process consists of understanding the project environment, project management knowledge, and the application area for the project. Project-oriented education has been applied to undergraduate courses at Linköping University. Experiences from these courses are discussed and analysed in the paper. 

  • 71.
    Axelsson, Karin
    et al.
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling. Linköpings universitet, Filosofiska fakulteten.
    Melin, Ulf
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Wedlund, Tommy
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Student Activity in Seminars: Designing Multi-functional Assessment Events2006Konferensbidrag (Refereegranskat)
    Abstract [en]

      

  • 72.
    Johansson, Britt-Marie
    et al.
    Internationella handelshögskolan i Jönköping.
    Axelsson, Karin
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Analysing Communication Media and Actions - Extending and Evaluating the Business Action Matrix2005Ingår i: The 13th European Conference on Information Systems ECIS2005,2005, 2005Konferensbidrag (Refereegranskat)
  • 73.
    Axelsson, Karin
    et al.
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling. Linköpings universitet, Filosofiska fakulteten.
    Johansson, Britt-Marie
    Internationella handelshögskolan i Jönköping.
    Product Characteristics Influencing Customer Communication Media in Distance Selling Settings2005Ingår i: The 14th International Conference on Information Systems Development ISD2005,2005, 2005, s. 83-94Konferensbidrag (Refereegranskat)
  • 74.
    Melin, Ulf
    et al.
    Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling. Linköpings universitet, Filosofiska fakulteten.
    Axelsson, Karin
    Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling. Linköpings universitet, Filosofiska fakulteten.
    Understanding Organizational Coordination and Information Systems: Mintzberg's Coordination Mechanisms Revisited and Evaluated2005Ingår i: Proceedings of the 13th European Conference on Information Systems / [ed] Bartmann D, Rajola F, Kallinikos J, Avison D, Winter R, Ein-Dor P, Becker J, Bodendorf F, Weinhardt C, 2005, s. 1634-1644Konferensbidrag (Refereegranskat)
    Abstract [en]

    This paper investigates organizational coordination and its relationship to computer-based information systems. As a basis for understanding organizational coordination and information system use, Mintzberg’s well-known set of coordination mechanisms is used as a point of departure in this paper. The set of coordination mechanisms is evaluated by applying it in an interpretive case study of a house building firm and confronting the set of mechanisms with other theories of coordination. The result of the evaluation shows that the applied set of coordination mechanisms does not sufficiently cover important aspects of organizational coordination and information system use, such as more dynamic issues (e.g. coordination history, external influence, emergent processes, concurrency and variation, and communication). The set of coordination mechanisms is, however, more sufficient when it comes to understanding formal division of labour, stable organizational structures and roles, and planned coordination.

  • 75.
    Axelsson, Karin
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling.
    Business interactions in a virtual organisation: Visualising inter-organisational systems complexity2004Ingår i: The Social and Cognitive Impacts of e-Commerce on Modern Organizations / [ed] Mehdi Khosrow-Pour, Hershey: Idea Group Publishing , 2004, s. 136-164Kapitel i bok, del av antologi (Refereegranskat)
    Abstract [en]

    The Social and Cognitive Impacts of E-Commerce on Modern Organizations includes articles addressing the social, cultural, organizational, and cognitive impacts of e-commerce technologies and advances on organizations around the world. Looking specifically at the impacts of electronic commerce on consumer behavior, as well as the impact of e-commerce on organizational behavior, development, and management in organizations. This important new book aims to expand the overall body of knowledge regarding the human aspects of electronic commerce technologies and utilization in modern organizations and to assist researchers and practitioners to devise more effective systems for managing the human side of e-commerce.

  • 76.
    Johansson, Britt-Marie
    et al.
    Internationella handelshögskolan i Jönköping.
    Axelsson, Karin
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling.
    Communication Media in Distance Selling: Business Interactions in a B2C Setting2004Konferensbidrag (Refereegranskat)
  • 77.
    Melin, Ulf
    et al.
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Axelsson, Karin
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Emphasising Symmetry Issues in Business Interaction Analysis and IOS2004Konferensbidrag (Refereegranskat)
  • 78.
    Axelsson, Karin
    et al.
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling.
    Goldkuhl, Göran
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Theory Modelling: Action Focus when Building a Multi-Grounded Theory2004Konferensbidrag (Refereegranskat)
  • 79.
    Axelsson, Karin
    Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Analysing Business Interaction in a Virtual Organisation: Using Business Action Theory to Study Complex Inter-organisational Contexts2003Ingår i: Journal of Electronic Commerce in Organizations, ISSN 1539-2937, E-ISSN 1539-2929, ISSN 1539-2937, Vol. 1, nr 3, s. 1-27Artikel i tidskrift (Refereegranskat)
  • 80.
    Melin, Ulf
    et al.
    Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling. Linköpings universitet, Tekniska högskolan.
    Axelsson, Karin
    Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling. Linköpings universitet, Tekniska högskolan.
    Roles of Theories and Models in Interactive Knowledge Creation - Reflections from a Business Network and IT Case Study2002Ingår i: Remeny, D. (Ed.) European Conference on Research Methodology for Business and Management Studies, April 29-30, Reading, UK, Reading: MCIL , 2002, s. 229-243Konferensbidrag (Refereegranskat)
  • 81.
    Axelsson, Karin
    et al.
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling.
    Melin, Ulf
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Goldkuhl, Göran
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för datavetenskap, VITS - Laboratoriet för verksamhetsinriktad systemutveckling.
    Understanding B2B interaction: A model to accentuate inter-organisational systems design issues2002Ingår i: The 10th European Conference on Information Systems ECIS2002,2002, 2002, s. 541-550Konferensbidrag (Refereegranskat)
  • 82.
    Axelsson, Karin
    et al.
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling. Linköpings universitet, Filosofiska fakulteten.
    Eriksson, Owen
    Linköpings universitet, Filosofiska fakulteten. Linköpings universitet, Institutionen för ekonomisk och industriell utveckling.
    Informationssystemarkitekturer och väginformatik - Rekonstruktion och värdering av två metoder för att skapa informationssystemarkitekturer inom transportområdet1999Rapport (Övrigt vetenskapligt)
  • 83.
    Axelsson, Karin
    Linköpings universitet, Institutionen för datavetenskap. Linköpings universitet, Filosofiska fakulteten.
    Metodisk systemstrukturering: att skapa samstämmighet mellan informationssystemarkitektur och verksamhet1998Doktorsavhandling, monografi (Övrigt vetenskapligt)
    Abstract [en]

    This thesis deals with the problem of how to create an information systems architecture which is in concert with the organization, its goals and strategies. The aim is to explore the problem area and develop knowledge about how to avoid some of these problems. In a qualitative research project, case studies were performed at six organizations. The studies focused on the process of realizing an IS strategy and the results of these activities. The organizations studied had either realized a data-driven strategy emphasizing data integration and central administration of information (Information Resource Management - IRM) or a strategy advocating decentralization and local responsibility for information (Verksamhetsbaserad Systemstrukturering - VBS). The data collection was based mainly on interviews, but also contained observations and studies of written sources. Ale data analysis method was inspired by grounded theory.

    The data analysis resulted in the categories of "Information systems structuring conditions", "Actors" and "User participation", which together form the core category of Factors affecting the information systems structuring. The categories of "Business language", "Distribution of responsibility", "User acceptance", "Systems understanding", "Business adjustments", and "Maintenance and changes" together form the core category The information systems' degree of organizational support. Each category consists of elements that were only observed in one of the IS strategies and elements that seem to occur independently of the chosen strategy. This indicates that the chosen IS strategy implies some influence on the organization but other effects seem to be strategy-independent. his fact has been interpreted to the effect that the actual course of action when realizing an IS strategy is of great importance. The course of action could be very much the same even if two different strategies are realized.

    As a result of these findings, a human and business perspective on information systems structuring was formulated. The case studies showed that even if organizations realize an IS strategy, and therefore deprecate ad hoc-based structuring, they do not treat the structuring activities as separate from system development. The architecture design was integrated with system development and architectural issues were treated mainly from a technical point of view. The perspective formulated in this thesis implies that choices made during the information systems structuring process should be well-grounded. Decisions should be made from a holistic point of view rather than merely a technical one. As a result of this belief, the perspective does not advocate any common IS strategy (such as IRM or VBS). Instead the starting-point for the analysis is a strategy-independent analysis of the organization and its information systems. Only after this analysis is it possible to choose or to formulate the IS strategy best suited for the organization. During an action research project a method for information systems structuring was developed and tested. The method is based on the perspective discussed above.

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