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  • 1.
    Anbäcken, Els-Marie
    et al.
    Linköping University, Department of Welfare and Care (IVV). Linköping University, Department of Social and Welfare Studies, Social Work.
    Dahlgaard, Jens Jörn
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Must Be and Attractive Quality in Elder Care - Barriers and Challenges?2005In: QMOD Conference,2005, 2005, p. 71-Conference paper (Refereed)
  • 2.
    Antoni, Marc
    Linköping University, Department of Mechanical Engineering, Quality Technology and Management. Linköping University, The Institute of Technology.
    Inter-project learning: a quality perspective2000Licentiate thesis, monograph (Other academic)
    Abstract [en]

    The development of most sectors in Western economies goes towards a more flexible, project-oriented way of doing business. However, the vast majority of projects exceed their planned budget in terms of time, financial resources and other resources. In companies, which organize work in the form of projects, reinventions of the wheel can also often be observed. One reason for problems of project management is learning deficiencies. Most projects have repetitive components, which make an institutionalization of them useful. However, any formalization should be seen in a balanced relation to the renewal potential of projects.

    The research presented in this thesis aims to gain insight into enabling factors of Inter-Project Learning. This aim is pursued via theoretical literature studies and the study of organizations. The thesis consists of a frame and four papers covering different aspects of Inter-Project Learning. The areas discussed in the frame and the papers are Project Management, Profound Knowledge. Organizational Learning and Process Management.

    In the literature it was found that Inter-Project Learning is usually not planned for, which is supported by empirical evidence. Inter-Project Learning activities partly gave the impression of being seen as pleasant side effects. A central challenge for Inter-Project Learning is the understanding and perception of time in projects, since members of a temporary organization have partly other goals than members of the permanent parental organization. Deming's concept of Profound Knowledge was found to be one useful way of achieving a better understanding of the problems surrounding Inter-Project Learning.

    Experience from projects can be preserved in a process organization supporting Inter-Project Learning. However, it was found that the relation between both project and process organization, as well as between project manager and process owner, in practice is often unclear, which can lead to problems.

    Furthermore. a distinction of forms supporting Inter-Project Learning in codification and personalization forms was found to be convenient. These should not be understood as mutually exclusive approaches, but rather as a choice of emphasis. Empirical data suggest that the choice of emphasis is not a static one, but can shift over time.

    Apart of the findings have been combined in a tentative model for Inter­Project Learning, which shall function as a basis for further discussion. improvement and research.

  • 3.
    Antoni, Marc
    et al.
    Robert Bosch GmbH.
    Nilsson-Witell, Lars
    Service Research Center Karlstads universitet.
    Dahlgaard, Jens Jörn
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Inter-project improvement in product development2005In: International Journal of Quality & Reliability Management, ISSN 0265-671X, E-ISSN 1758-6682, Vol. 22, no 9, p. 876-893Article in journal (Refereed)
  • 4.
    Boulter, Louise
    et al.
    Centre of Qualiy Excellence University of Leicester, UK.
    Singhal, Vinod
    Georgia Institute of Technology US.
    Dahlgaard, Jens Jörn
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    The Effective Implementation of Organisational Excellence Strategies on Key Performance Results2004In: World Congress for Total Quality Management,2004, 2004Conference paper (Refereed)
  • 5.
    Dahlgaard, Jens Jörn
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    In Search of Excellence - Past, Present and Future2005In: QMOD Conference,2005, 2005Conference paper (Refereed)
  • 6.
    Dahlgaard, Jens Jörn
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    In Search of Excellence: past, present and future.2006Book (Other academic)
    Abstract [en]

    Some of the leading models and frameworks about Excellence from the last 25 years are presented and discussed: Peters and Waterman’s eight excellence attributes (1982) , Peters and Austin’s simplified excellence model (1985), Lists of Best Practices, Xerox Excellence Models (1990, 2002), the European Excellence Model (1992) and two different but overlapping “4P Models” (1999, 2004). At the end of the paper past, present and future of TQM and Excellence is discussed.

  • 7.
    Dahlgaard, Jens Jörn
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Management Control Theories and the European Excellence Model2005In: European Quality, ISSN 0969-059X, Vol. 11, no 3, p. 34-43Article in journal (Refereed)
  • 8.
    Dahlgaard, Jens Jörn
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Dahlgaard Park, Su Mi
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Economics, Industrial marketing.
    In Search of Excellence - Past, Present and Future2006In: Kreativ und Konsequent / [ed] Dahlgaard, Su Mi Park,Dahlgaard, Jens Jørn, Berglin: Carl Hanser Verlag , 2006, p. 57-84Chapter in book (Other academic)
    Abstract [de]

    "Qualität ist nicht alles, aber ohne Qualität ist alles nichts!", so Walter Masing. Wie kaum ein anderer hat Masing den Qualitätsbegriff geprägt und durch sein Wirken maßgeblich beeinflusst. Die DGQ gedenkt mit diesem Werk ihrem langjährigen Präsidenten und Ehren-Präsidenten. Unter der Herausgeberschaft von Herrn Professor Schnauber zeigen namhafte nationale und internationale Autoren aus Wissenschaft und Praxis, wie eng Kreativität und Innovation mit Qualitätsmanagement verknüpft sind - getreu des Leitmotivs von Walter Masing: nur mit einer gesicherten Basis lassen sich neue Gedanken generieren! Die Autoren widmen ihre Beiträge dieser großen Persönlichkeit des Qualitätsmanagements, dessen Einfluss weiterwähren wird.

  • 9.
    Dahlgaard, Jens Jörn
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Dahlgaard Park, Su Mi
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Economics, Industrial marketing.
    Measurement - Metrology of Improvement and Change2006In: Quality Tools and Methods for The 21st Century / [ed] Tito Conti, Yoshio Kondo, Gregory Watson, Salem, NH, USA: GOAL QPC , 2006, p. 75-106Chapter in book (Other academic)
    Abstract [en]

      Quality Tools and Methods for The 21st Century. Perspectives of the International Academy for Quality.  

    A collection of writings about quality as a management discipline, business management, and product management. Edited by Tito Conti, Yoshio Kondo, and Gregory H. Watson.  Also includes valuable quality ideas and concepts from Hans Dieter Seghezzi, Barrie G. Dale, Norman Burgress, Jens J. Dahlgaard, Su Mi Park Dahlgaard, Herbert Schnauber, Joachim Zulch, Asbjorn Aune, Sijo Shiba, David Walden, Yoji Akao, Thong Ngee Goh, and Shoichi Shimizu.

    The topics in this book are divided into three parts. The first part describes quality as a management discipline that must be practiced with the same degree of attention to detail as is required for finance systems, information systems, and people systems. The focus of the second part is on topics where integration of quality and business management practices will create a more stable overall management system. The third part of this book describes contributions of quality methods to the innovative design of products and services. It is in this area that organizations can continue their development by using new management practices, methods and concepts as enablers of change to help them achieve their desire for long-term competitive strength.    

    As quality transitions into the mainstream of management, the emphasis of quality professionals must focus on the areas of innovation and design to ensure the future quality of business. This challenge of innovation will define the next focus areas for management in the coming decades.

  • 10.
    Dahlgaard, Jens Jörn
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Dahlgaard Park, Su Mi
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Economics, Industrial marketing.
    Strategies, Values and Methods for Breakthrough and Sustainable Development2004In: Mega Week Conference of the e-TQM College,2004, 2004Conference paper (Refereed)
  • 11.
    Dahlgaard, Jens Jörn
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Dahlgaard Park, Su Mi
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Economics, Industrial marketing.
    The 4P Quality Strategy for Breakthrough and Sustainable Development2004In: European Quality, ISSN 0969-059X, Vol. 10, no 4Article in journal (Refereed)
  • 12.
    Dahlgaard, Jens Jörn
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Dahlgaard Park, Su Mi
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Economics, Industrial marketing.
    Kammerlind, Peter
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    In Search of Excellence in Leadership -a Comparison between European Leaders and Leaders in Swedish Health Care2004In: International Conference of the Central and Eastern European Countries,2004, 2004Conference paper (Refereed)
  • 13.
    Dahlgaard, Jens Jörn
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Dahlgaard Park, Su Mi
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Economics, Industrial marketing.
    Kammerlind, Peter
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    In Search of Excellence in Leadership -a Comparison between European Leaders and Leaders in Swedish Health Care2004In: International QMOD Conference,2004, 2004, p. 113-Conference paper (Refereed)
  • 14.
    Dahlgaard, Jens Jörn
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Park- Dahlgaard, Su Mi
    Institute of Service Managment Lunds University.
    Martensen, Anne
    Department of Marketing Copenhagen Business School.
    Measuring and Diagnosing Innovation Exellence - Simple contra advanced approaches - A Danish Study2006In: QMOD Conference,2006, Liverpool, UK: QMOD , 2006Conference paper (Refereed)
    Abstract [en]

      

  • 15.
    Dahlgaard Park, Su Mi
    et al.
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Economics, Industrial marketing.
    Dahlgaard, Jens Jörn
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Management Control Theories and the European Excellence Model2004In: Association of Economists of Slovenias yearly conference on modern aspects in business and organizational analysis,2004, 2004Conference paper (Refereed)
  • 16.
    Dahlgaard Park, Su Mi
    et al.
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Economics, Industrial marketing.
    Dahlgaard, Jens Jörn
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    The Human Dimension -A Leadership Challenge of Past, Present and the Future2004In: 13 th National Quality Congress,2004, 2004Conference paper (Refereed)
  • 17.
    Dahlgaard Park, Su Mi
    et al.
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Economics, Industrial marketing.
    Dahlgaard, Jens Jörn
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    The Human Dimension: Critical to systainable quality2003In: Quality into the 21st century :: perspectives on quality and competitiveness for sustained performance / [ed] Tito Conti,,Gregory H. Watson,Yoshio Kondo, Milwaukee, Wisconsin: ASQ Quality Press , 2003, p. 72-103Chapter in book (Other academic)
    Abstract [en]

    Many companies that are achieving the most significant business results today, made a shift in focus from the management of quality in the twentieth century to the quality of management in the twenty-first century. The big difference is that these companies focus on quality as a fundamental organization and market-wide strategy for their company’s competitiveness.

    Quality into the 21st Century: Perspectives on Quality and Competitiveness for Sustained Performancefocuses on the call for a more expansive use of quality practices throughout business in the twenty-first century than in their original application in manufacturing. It also calls for a definitive emphasis on the use of quality principles throughout health care, education, technology, medicine and government. 

    The editors complied a collection of papers that focus on the emerging themes in quality including social values, privacy, security, and software quality.

  • 18.
    Dahlgaard Park, Su Mi
    et al.
    Linköping University, Faculty of Arts and Sciences. Linköping University, Department of Management and Economics, Industrial marketing.
    Dahlgaard, Jens Jörn
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Toward a holistic understanding of human motivation: core values - the entrance to People's Commitment?2003In: International Journal of AI and Society, Vol. 17, no No.2, p. 150-180Article in journal (Refereed)
  • 19.
    Eklund, Jörgen
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Industrial Ergonomics.
    Kammerlind, Peter
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Lovén, Eva
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Industrial Ergonomics.
    Lörstad, Mats
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Process Oriented Postgraduate Teaching -PROPOSTE2003In: Proc. of Nordic Ergonomics Society Conf. NES2003,2003, 2003Conference paper (Other academic)
    Abstract [en]

      

  • 20. Ekros, Jens-Peder
    et al.
    Kammerlind, Peter
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Ohlsson, Niclas
    Linköping University, The Institute of Technology. Linköping University, Department of Computer and Information Science, ASELAB - Applied Software Engineering Lab.
    Runesson, Magnus
    Subotic, Anders
    Access, Teams, and Design for Applied Software Engineering Research1999In: IEEE Transactions on Software Engineering,1998, 1999Conference paper (Other academic)
  • 21.
    Elg, Mattias
    Linköping University, Department of Mechanical Engineering, Quality Technology and Management. Linköping University, The Institute of Technology.
    Performance measures and managerial work: a modified behavior setting approach to the study of usage of performance measures in managerial meetings2001Doctoral thesis, monograph (Other academic)
    Abstract [en]

    The application of different technologies in managerial work has received widespread attention among both academics and practitioners. Performance measures constitute one such technology related to planning, coordination, control and improvement of organizational activities. What kind of significance do performance measures have in their usage in managerial work? This study focuses on the various social, material, temporal and spatial resources of usage of performance measures; the activities taking place within meetings where performance measures are being used, and the significance of performance measures in the coordination of units within a hierarchical organization.

    The usage of performance measures is conceptualized by a modified version of behavior setting theory, which was originally developed by the psychologist Roger Barker and his research group. A behavior setting can be seen as a small-scale social system whose components include people and physical objects. This social system is guided by its setting program; the goal and the sequentially ordered activities. To fulfil the requirements of the focus in the present study, a setting program must partly consist of activities devoted to the usage of performance measures.

    The empirical study encompasses observations from managerial meetings (selected by a formal procedure) within various hierarchical levels of a manufacturer of complex industrial products. Some of the themes highlighted in this study are: I) the social, material and temporal environment of managerial work influencing the usage of performance measures; 2) that the usage of performance measures is mainly a reflective activity emerging from the organizational history; 3) that linkages between hierarchical levels, such as leadership and population overlapping as well as performance measure overlapping, both limit and enable coordination; and 4) that performance measures within the studied context constitute an important role in creating knowledge about organizational activity.

  • 22.
    Elg, Mattias
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Statistisk Process Styrning -ett använtbart beslutsstöd i vårdens förbättringsarbete?!1999In: Kvalitet99,1999, 1999Conference paper (Other academic)
  • 23.
    Elg, Mattias
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    André, Bengt
    Federation of County Councils.
    Lindmark, Jan
    Federation of County Councils.
    Implementing Performance Measurement Systems in Swedish Psychiatry: A Method for Supporting Management Teams in Complex Implementation Situations2004In: PCSE,2004, 2004Conference paper (Refereed)
  • 24.
    Elg, Mattias
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    André, Bengt
    Landstingsförbundet.
    Lindmark, Jan
    Landstingsförbundet.
    Organisation och design av verksamhetsuppföljning -En metod för implementering av uppföljningsfrågor i ett löpande ledningsarbete i psykiatrisk vård2004In: Verksamhetsuppföljning inom psykiatrin,2004, 2004Conference paper (Refereed)
  • 25.
    Elg, Mattias
    et al.
    Linköping University, Department of Mechanical Engineering.
    Dahlgaard, Jens Jörn
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Dettner, Fredrik
    Implementing Performance Measurement Systems: An Application of SPC in a Swedish Industrial Organization2004In: International QMOD Conference,2004, 2004, p. 359-Conference paper (Refereed)
  • 26.
    Elg, Mattias
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Fundin, Anders
    Division of Quality Sciences Chalmers University.
    Persson, Bodil
    Sveriges kommuner och landsting.
    Principles for Improvement of Data Quality in Performance Measurement Systems2005In: QMOD Conference,2005, Palermo: Ordinelngegneri della provincia di Palermo , 2005, p. 935-Conference paper (Refereed)
  • 27.
    Elg, Mattias
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Gustafsson, Anders
    Centrum för tjänsteforskning Karlstad universitet.
    Huber, Frank
    Herrmann, Andreas
    An Integrative Framework for Product Development and Satisfaction Measurement1999In: In proceedings of the 3rd Annual International QFD Symposium,1999, 1999Conference paper (Refereed)
  • 28.
    Elg, Mattias
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Kollberg, Beata
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Lindmark, Jan
    Sveriges kommuner och landsting.
    Development of Process Oriented Innovations in Swedish Healthcare: a Longitudinal Study of Development Projects2005In: QMOD Conference,2005, Palermo: Ordinelngegneri della provincia de Palermo , 2005, p. 511-Conference paper (Refereed)
  • 29.
    Elg, Mattias
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Lindmark, Jan
    Sveriges kommuner och landsting .
    Process orientation in health care services: the flow model as a way to follow the patient's journey through the health care system2006In: 9th International QMOD Conference,2006, Liverpool: Liverpool JMU , 2006Conference paper (Refereed)
    Abstract [en]

       

  • 30.
    Elg, Mattias
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Lindmark, Jan
    Sveriges Kommuner och Landsting.
    Stakeholder information needs in psychiatric care: a qualitative study of political and administrative perspectives2005In: PCS/I Conference,2005, Ljubljana: PSC , 2005Conference paper (Refereed)
  • 31.
    Elg, Mattias
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Lindmark, Jan
    Sveriges kommuner och landsting.
    André, Bengt
    Sveriges kommuner och landsting.
    Implementing multidimensional control systems in psychiatric organizations: an intervention based approach2005In: PCS/I Conference,2005, Ljubljana: PCS , 2005Conference paper (Refereed)
  • 32.
    Elg, Mattias
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Witell, Lars
    Linköping University, Department of Mechanical Engineering.
    Gustafsson, Anders
    Centrum för tjänsteforskning Karlstad universitet.
    Blomkvist, Ola
    Understanding the Role of Situational Factors when Implementing Quality Function Deployment in the Product Development Process1999In: The Tenth Symposium on Quality Function Deployment,1998, 1999Conference paper (Other academic)
  • 33.
    Engelhardt, Fredrik
    Linköping University, Department of Mechanical Engineering, Quality Technology and Management. Linköping University, The Institute of Technology.
    Using engineering design methodology for robust product development2000Licentiate thesis, comprehensive summary (Other academic)
    Abstract [en]

    Many successful industrial companies aim at improving product development in order to be competitive. This thesis is intended to make a contribution to the work of fulfilling this goal.

    Rapid advances in technology in recent years have set new demands on product development. As a consequence, an increasing variety of products are built on heterogeneous technologies. Such products incorporate a mixture of technologies, often combinations of computer, electrical, and mechanical systems. Specialists from different engineering disciplines must co-operate to a greater extent than before in order to understand the products. Increased cooperation and heterogeneous technologies in products set high demands on communication and systems integration if product development is to deliver products with high quality, short lead times, and low cost.

    This thesis presents research that advocates tools and methods for performance­ related robustness improvements in product development. Robust products, or subsystems, are insensitive to disturbances and perform well under a wide range of conditions. It is found that robustness in product development increases multidisciplinary optimization, communication, and systems integration. Thus, robustness provides a solution to a number of important questions relating to systems integration and communication in product development.

    The presented research consists of theory development, mainly in the field of engineering design and, more specifically, Axiomatic Design. The research in the appended papers provides: (1) A tool for customizing and designing company unique strategies; (2) An approach to problem solving and quality­ related performance improvements by combining design object analysis with Axiomatic Design, Quality Control tools, and designed experiments; (3) Algorithms for computing the Information content in decoupled design solutions.

    A research methodology based on an explaining foundation is combined with a more hermeneutic approach when working with interviews and human/organizational aspects of the case studies. Case studies are carried out with the researcher actively taking part in problem solving.

    Two of the presented studies have been carried out in industry and the results have been implemented successively. A third study is performed in an academic environment, although the results and simulations indicate industrial relevance when applied to real-life problems.

  • 34.
    Fundin, Anders
    et al.
    Chalmers tekniska högskola.
    Elg, Mattias
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Learning from the dissatisfied customer2004In: 7th International QMOD Conference,2004, 2004, p. 181-Conference paper (Refereed)
  • 35.
    Gauthereau, Vincent
    et al.
    Linköping University, Department of Mechanical Engineering, Quality Technology and Management. Linköping University, The Institute of Technology.
    Hollnagel, Erik
    Linköping University, Department of Computer and Information Science, CSELAB - Cognitive Systems Engineering Laboratory. Linköping University, The Institute of Technology.
    Organisational Improvisation: A Field Study At a Swedish NPP during a Productive-Outage.2002In: European Annual Conference on Human Decision Making and Control, 2002Conference paper (Refereed)
  • 36.
    Hallberg, Anette
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Kundorienterad biblioteksverksamhet -en jämförelse mellan bibliotek och lärcentra i Sverige och England2005Report (Other academic)
  • 37.
    Hollnagel, Erik
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Computer and Information Science, CSELAB - Cognitive Systems Engineering Laboratory.
    Gauthereau, Vincent
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Persson, Bodil
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Operational readiness verification, Phase 3: A Field Study at a Swedish NPP during a Productive Outage (Safety-train Outage)2004Report (Other academic)
  • 38.
    Jesper, Olsson
    et al.
    Swedish Federation of County Councils, Stockholm.
    Kammerlind, Peter
    Linköping University, Department of Mechanical Engineering, Quality Technology and Management. Linköping University, The Institute of Technology.
    Thor, J
    Elg, Mattias
    Linköping University, Department of Mechanical Engineering, Quality Technology and Management. Linköping University, The Institute of Technology.
    Surveying improvement activities in health care on a national level--the swedish internal collaborative strategy and its challenges2003In: Quality Management in Health Care, ISSN 1063-8628, E-ISSN 1550-5154, Vol. 12, no 4, p. 202-216Article in journal (Refereed)
    Abstract [en]

    In order to map improvement activities in Swedish health care, we surveyed the managers of all primary health care centers (n = 958) and clinical hospital departments (n = 1355), with a response rate of 46%. The majority reports that their staff view improvement work positively. The most common driver of improvement is work environment problems, whereas external drivers have less influence. Among 35 methods, the most commonly used are educational initiatives, stress management, guidelines, and leadership development, whereas accreditation is used the least. Respondents who report extensive improvement efforts indicate the greatest benefit from educational interventions, analysis of patient incidents, guidelines, and rapid cycle tests. Respondents claim that improvement initiatives yield positive results, in particular regarding the working environment, administrative routines, workflow, and communication, although only 15%-30% of respondents report having data to support their claims. Our findings indicate an introverted focus of most improvement efforts, starting with staff and administration needs. Further research is needed to understand how and why some centers and departments have managed to achieve strategic, measurable, patient-focused, systems improvements, whereas most have not.

  • 39.
    Kammerlind, Peter
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Arvidsson, Martin
    Hynén, Anders
    Bergman, Bo
    Identification of Factors Influencing Dispersion in Split-Plot Experiments2000In: Industrial Statistics in Action 2000,2000, 2000Conference paper (Other academic)
    Abstract [en]

       

  • 40.
    Kollberg, Beata
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Organisatorisk utveckling, implementeringproblematik och IT-stöd - en studie om Balanced Scorecard i en hälso- och sjukvårdsorganisation2004Report (Other academic)
  • 41.
    Kollberg, Beata
    et al.
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Dahlgaard, Jens Jörn
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Lean Thinking in Swedish Healthcare -An Evaluation of a Performance Measurement System Design from a Lean Perspective2005In: QMOD Conference,2005, Palermo: Ordinelngegneri della provincia di Palermo , 2005, p. 391-Conference paper (Refereed)
  • 42.
    Lindmark, Jan
    et al.
    Landstingsförbundet.
    Elg, Mattias
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    The Patients Journey Through the Health Care System2004In: PCSE,2004, 2004Conference paper (Refereed)
  • 43.
    Lörstad, Mats
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Data Quality of the Clinical Trial Process - Costly Regulatory Compliance at the Expense of Scientific Proficiency2004In: Quality Assurance Journal, ISSN 1087-8378, E-ISSN 1099-1786, Vol. 8, p. 177-182Article in journal (Refereed)
  • 44.
    Lörstad, Mats
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Kvalitetssäkra terminologin i läkemedelsstudierna2004In: Läkartidningen, ISSN 0023-7205, E-ISSN 1652-7518, Vol. 101, no 19, p. 1738-1738Article in journal (Other (popular science, discussion, etc.))
  • 45.
    Nilsson, Lars
    et al.
    Linköping University, Department of Mechanical Engineering, Quality Technology and Management. Linköping University, The Institute of Technology.
    Elg, Mattias
    Linköping University, Department of Mechanical Engineering, Quality Technology and Management. Linköping University, The Institute of Technology.
    Bergman, Bo
    Chalmers University of Technology.
    Managing ideas for the development of new products2002In: International Journal of Technology Management, ISSN 0267-5730, E-ISSN 1741-5276, Vol. 24, no 5-6, p. 498-513Article in journal (Refereed)
    Abstract [en]

    It is ideas that act as initiators of new product development projects. In the literature, ideas for the development of new products are found to originate from different sources both external and internal to an organisation. For example, formalised product development processes use customer surveys and technology development in order to find ideas for new products while integration with a lot of other idea sources is less evident. Some organisations have identified this weakness and created arenas where ideas can be discussed and exchanged between individuals. One example of an arena is idea management systems, which are formal ways of capturing, examining, nurturing, storing and developing ideas created in an organisation. In this paper, the role of idea management systems in three multinational Swedish organisations is studied. The findings suggest that idea management systems can be used to introduce and strengthen the innovation capability of an organisation.

  • 46.
    Nilsson-Witell, Lars
    et al.
    Service Research Center Karlstad university.
    Antoni, Marc
    Roberg Bosch GmbH.
    Dahlgaard, Jens Jörn
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Continuous improvement in product development: Improvement programs and quality principles2005In: International Journal of Quality & Reliability Management, ISSN 0265-671X, E-ISSN 1758-6682, Vol. 22, no 8, p. 753-768Article in journal (Refereed)
    Abstract [en]

    Purpose - Continuous improvement has become an important strategy in improving organizational performance. Unfortunately, product development is often excluded in continuous improvement programs due to the special characteristics of product development activities. The overall purpose of this paper is to contribute to a better understanding of continuous improvement in the context of product development. Design/methodology/approach - A central aspect in this context is that many organizations find it difficult to improve and learn if work is carried out in the form of projects. In this paper, a quality perspective on continuous improvement is introduced and its usefulness is tested empirically through three case studies in Swedish organizations. The focus is on the improvement programs used and the quality principles displayed in a product development context. Findings - The results show that the three investigated organizations have multiple improvement programs, but that some configurations of improvement programs seem to be more successful than others. For instance, co-ordination of multiple improvement programs, scope creep, and separating between product development processes and project management models are important success factors for continuous improvement. In addition, an introduction of an improvement program without adoption of a critical mass of quality principles is doomed to fail. Originality/value - The research initiative is one of the first to conduct an empirical investigation of how organizations design and work with improvement programs in the context of product development. It provides knowledge to both academics and practitioners on how organizations can design and implement initiatives on quality management, especially in the context of product development. © Emerald Group Publishing Limited.

  • 47.
    Olsson, Jesper
    et al.
    Sveriges kommuner och landsting.
    Elg, Mattias
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Den interna samarbetsstrategin och dess konsekvenser: nationall kartläggning av förbättringsaktiviteter inom svensk hälso- och sjukvård2005In: Kvalitetsmässan,2005, Göteborg: Kvalitetsmässan , 2005Conference paper (Other academic)
  • 48.
    Olsson, Jesper
    et al.
    Swedish Federation of County Councils, Stockholm.
    Elg, Mattias
    Linköping University, Department of Mechanical Engineering, Quality Technology and Management. Linköping University, The Institute of Technology.
    Molfenter, Todd
    Reflections on transnational transferability of improvement technologies-A comparison of factors for successful change in the United States and northern Europe2003In: Quality Management in Health Care, ISSN 1063-8628, E-ISSN 1550-5154, Vol. 12, no 4, p. 259-269Article in journal (Refereed)
    Abstract [en]

    Two reliable models for predicting the success of change initiatives have been developed through the same research process. One model represents what is important in order to conduct successful improvements in the United States. The other model has been developed to predict successful improvement initiatives in Sweden. Through qualitative comparison between two reliable models we found some similarities and differences framing the underlying management heuristics for driving improvement initiatives. These findings are important pieces in transnational knowledge acquirement on quality improvements. They contribute a basis for discussions on transferability of management change concepts, and prompts for areas in need of considerations of adaptation before using different improvement ideas in other contexts than those for which they were developed.

  • 49.
    Olsson, Jesper
    et al.
    Swedish Association of Local Authorities and Regions, Stockholm.
    Terris, Darcy
    Elg, Mattias
    Linköping University, Department of Mechanical Engineering, Quality Technology and Management. Linköping University, The Institute of Technology.
    Lundberg, Johan
    Lindblad, Staffan
    The one-person randomized controlled trial2005In: Quality Management in Health Care, ISSN 1063-8628, E-ISSN 1550-5154, Vol. 14, no 4, p. 206-216Article in journal (Refereed)
    Abstract [en]

    Currently, the gold standard for collection of clinical evidence is the randomized controlled trial (RCT), preferably with large, multicenter samples of subjects. Although this approach provides valuable information, many clinicians find it difficult to translate RCT results to the individual patient level. In this report, a statistical approach called Design of Experiments (DOE) is described as a method of applying the principles of RCTs one person at a time. An overview of the method, with a simple clinical example, is presented. As shown, DOE is a more efficient method than the sequential approach often taken by clinicians and their patients when evaluating various treatment choices. Further, the effect of multiple interventions can be assessed, alone or in combination with each other. In this way, DOE can be an important addition to the field of evidence-based medicine, although further studies are needed.

  • 50.
    Pedone, Paola
    et al.
    Department of Mechanical Engineering Cagliari University.
    Romano, Daniele
    Department of Mechanical Engineering Cagliari University.
    Dahlgaard, Jens Jörn
    Linköping University, The Institute of Technology. Linköping University, Department of Mechanical Engineering, Quality Technology and Management.
    Self-assessment in Higher Education: a diagnostic approach at a university department2004In: International QMOD Conference,2004, 2004, p. 519-Conference paper (Refereed)
12 1 - 50 of 66
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