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2026 (English) Conference paper, Published paper (Refereed)
Abstract [en] Encrypted video streaming limits network operators’ visibility into user behavior and complicates Quality of Experience (QoE) estimation. While existing QoE prediction models largely assume smooth, linear playback, real-world videoon-demand (VoD) viewing is often interactive: users frequently jump forward or backwards to skip or replay content. Such interactions invalidate buffered data, trigger bursty segment requests, and introduce non-stationary traffic patterns that violate the assumptions underlying prior models. In this paper,we present the first systematic study of QoE prediction of encrypted VoD traffic that accounts for user jumping behavior. Using controlled experiments with time-varying bandwidth and explicit jump events, we show that a state-of-the-art QoE classifier trained on smooth playback degrades sharply once jumps occur, with accuracy collapsing under frequent interaction.
We further demonstrate that jumping behavior leaves a clear fingerprint in encrypted traffic: jump and non-jump sessions are perfectly distinguishable, and interaction intensity can be inferred reliably across bandwidth regimes. Leveraging these insights, we introduce PB-QoE, a lightweight and interpretable jump-aware QoE prediction pipeline that combines continuous regression, trained on non-jumping data, with an interactiondependent penalty. Our evaluation across bandwidth conditions,jump frequencies and directions, and video categories shows that PB-QoE consistently outperforms classification- and regressiononly baselines, enabling robust QoE estimation from encrypted traffic even under highly interactive playback.
National Category
Computer Sciences
Identifiers urn:nbn:se:liu:diva-223774 (URN) 9783903176829 (ISBN)
Conference IFIP Networking 2026
2026-05-112026-05-112026-05-19