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Discretion for whom? Local policies and the agency problem between politicians and care managers in Swedish social service [Handlingsfrihet – till vem? Lokala styrdokument och agentproblemet mellan politiker och biståndshandläggare i Sveriges socialtjänst]
Linköping University, Department of Culture and Society, Division of Social Work. Linköping University, Faculty of Arts and Sciences.ORCID iD: 0000-0001-7394-7404
2024 (English)In: European Journal of Social Work, ISSN 1369-1457, E-ISSN 1468-2664Article in journal (Refereed) Published
Abstract [en]

Research on social work’s relation to local political decisions and the design of political policy documents is scarce. This paper analyses the design of local political policies for elder care in Sweden’s 290 municipalities. The policies determine delegation, i.e. care managers’ legal right to make decisions about the welfare services given to older people. By mapping documents for delegation, the results show that care managers’ delegation varies considerably between municipalities, e.g. by the decision-making being conditioned to local political guidelines, or by consultation with a manager. The Principal Agent theory (PAT) is used to discuss the findings. Analysed through the PAT, care managers can be understood as agents set to perform tasks on behalf of the politicians. Local policies can be viewed as a tool for political control by minimising risks of unpredictability and arbitrariness in decision-making. This raises questions about the role of care managers and the extent of their professional freedom while assessing needs to ensure older people a reasonable standard of living. The results highlight the importance of accounting for the structural political context and its consequences for frontline bureaucrats.

Abstract [sv]

Forskning om det sociala arbetets relation till lokalpolitiska beslut och utformningen av politiska policydokument är bristfällig. I denna artikel analyseras utformningen av lokalpolitiska policys för äldreomsorg i Sveriges 290 kommuner. Policydokumenten fastställer biståndshandläggares delegation – deras legala beslutsfattande om bistånd till äldre. Kartläggningen och kodningen  av  delegationsordningarna visar att biståndshandläggares delegation varierar avsevärt mellan Sveriges kommuner, exempelvis genom att villkora att beslutsfattandet ska följa lokala riktlinjer eller föregås av samråd med en chef. Resultatet diskuteras utifrån principal–agent teorin. Sett i ljuset av principal–agent teorin så kan biståndshandläggare betraktas som agenter – satta att utföra uppgifter på uppdrag av lokalpolitiker. Lokala policys kan ses som ett verktyg för att möjligliggöra politisk kontroll genom att minska risken för oförutsägbarhet och godtycklighet i beslutsfattandet. Detta väcker frågor om biståndshandläggares roll och omfattningen av deras professionella frihet i att bedöma behov för att tillgodose äldre en skälig levnadsnivå. Resultatet lyfter fram vikten av att synliggöra den strukturella politiska kontexten och dess konsekvenser för frontlinjebyråkrater.

Place, publisher, year, edition, pages
Taylor & Francis, 2024.
Keywords [en]
Local policies, principal–agent problem, delegation, discretion, older people
Keywords [sv]
lokala policys, principal–agent problemet, delegation, handlingsutrymme, äldre
National Category
Social Work Public Administration Studies
Identifiers
URN: urn:nbn:se:liu:diva-199926DOI: 10.1080/13691457.2023.2297652ISI: 001136826700001OAI: oai:DiVA.org:liu-199926DiVA, id: diva2:1824605
Available from: 2024-01-06 Created: 2024-01-06 Last updated: 2026-01-09
In thesis
1. The Politics of Welfare Distribution: Local political regulation of social workers’ legal decision-making authority to distribute elder care in a decentralised welfare state
Open this publication in new window or tab >>The Politics of Welfare Distribution: Local political regulation of social workers’ legal decision-making authority to distribute elder care in a decentralised welfare state
2026 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

In this thesis, local politicians’ regulation of social work practice’s legal authority to make decisions about distributing welfare is investigated, with a particular focus on elder care. Although social workers are central actors in needs assessment and service allocation, they can only exercise legal authority to make decisions if it has been delegated to them by local politicians. In a highly decentralised welfare state such as Sweden, where municipalities are legally responsible for welfare distribution but differ widely in terms of economic, demographic, and geographic conditions, it is essential to understand the local and political contexts of welfare distribution.

This thesis is positioned at the intersection of social work and political science through the analysis of how local “hard policies” – local political policy documents that determine the scope of legal decision-making authority (DMA) – shape the legal premises for social work practice to distribute elder care. By using principal-agent theory, the interdependent relationship between politicians and social workers is made visible. Local political hard policies are understood as tools for control designed to minimise risks when politicians (principals) delegate authority to social workers (agents). Moreover, the concept of accountability is employed to explain external demands on politicians, their need for control over elder-care distribution, and their need to hold civil servants accountable for welfare distribution.

The thesis is based on four studies. The first maps the extent of social workers’ legal DMA across municipalities. The second examines contrasting types of local political policies as examples of strategies for regulating social workers’ legal discretion. The third investigates the relationship between local conditions – economic, demographic, geographic, and political – and restrictiveness in delegating DMA. The fourth analyses the implications of delegating legal DMA for accountability, depending on whether it is transferred to managers or front line social workers or retained by politicians.

The findings demonstrate that local variation in the design of hard policies determining legal DMA can significantly influence whether and how social workers can legally distribute elder care. In some municipalities, social workers possess wide-ranging legal discretion, while in others their authority is extensively restricted. These differences can be linked to local conditions and politics.

Methodologically, the thesis contributes with a macro level, nationwide mapping and comparative analysis of policy documents on delegation, combined with statistical analyses of factors explaining such variations. Theoretically, it advances social work theory by applying the principal–agent framework and highlighting the distinction between soft (optional) and hard (mandatory) policies. This adds to and enhances the legal dimension of discretion and conceptualises hard policies as core instruments of political control in decentralised welfare. Empirically, it provides systematic evidence of municipal variation in the design of legal DMA and discusses the potential implications for equality in access to services, the rule of law, accountability, and the role of educated social workers in relation to local democracy.

Ultimately, the results reveal that the way delegation is structured have implications for the legal and professional discretion of social workers, as well as potential implications for transparency and accountability – vital for democratic values. Ultimately, the thesis highlights the relation between social work and local politics, while pointing toward a contradicting structure with a complex relationship between local politicians and the public administration.  

Place, publisher, year, edition, pages
Linköping: Linköping University Electronic Press, 2026. p. 111
Series
Linköping Studies in Arts and Sciences, ISSN 0282-9800 ; 934
Keywords
Hard policies, Decision-making authority, Principle-Agent theory, Accountability, Elder care, Local politics, Social work
National Category
Social Work
Identifiers
urn:nbn:se:liu:diva-220307 (URN)10.3384/9789181184334 (DOI)9789181184327 (ISBN)9789181184334 (ISBN)
Public defence
2026-02-13, K3, Kåkenhus, Campus Norrköping, Norrköping, 10:15 (English)
Opponent
Supervisors
Available from: 2026-01-09 Created: 2026-01-09 Last updated: 2026-01-09Bibliographically approved

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Wittberg, Sara

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