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Business Service Sourcing: A Literature Review and Agenda for Future Research
Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, Industriell marknadsföring och industriell ekonomi. Linköpings universitet, Tekniska högskolan.
Department of Marketing and Strategy, Stockholm School of Economics.
2008 (engelsk)Inngår i: The International Journal of Integrated Supply Management, ISSN 1477-5360, E-ISSN 1741-8097, Vol. 4, nr 3/4, s. 378-405Artikkel, forskningsoversikt (Annet vitenskapelig) Published
Abstract [en]

Business service sourcing is increasing in importance for firms; a trend recognised by significant research efforts among scholars. The rapidly expanding literature is, however, highly fragmented. It is difficult to grasp what has actually been investigated, and what remains to be studied. Therefore, the purpose of this article is to review, analyse and categorise empirical research in the area of business service sourcing. A total of 119 empirically-based articles published in peer-reviewed journals were identified and classified according to their focus of research, empirical context, and research methodology. Most articles dealt with the sourcing process or sourcing strategy, less with antecedents to sourcing and sourcing outcomes. Logistics and information systems/information technology services have received the most attention, as have European and North American service buyers. A majority of articles employed statistical methods of analysis.

sted, utgiver, år, opplag, sider
2008. Vol. 4, nr 3/4, s. 378-405
Emneord [en]
business services, service sourcing, outsourcing, literature review, empirical research, purchasing, procurement
HSV kategori
Identifikatorer
URN: urn:nbn:se:liu:diva-15510DOI: 10.1504/IJISM.2008.020760OAI: oai:DiVA.org:liu-15510DiVA, id: diva2:117451
Merknad
Original publication: Fredrik Nordin and Henrik Agndal, Business Service Sourcing: A Literature Review and Agenda for Future Research, 2008, International Journal of Integrated Supply Management, (4), 3/4, 378-405.http://dx.doi.org/10.1504/IJISM.2008.020760. Copyright: Inderscience Publishers, http://www.inderscience.comTilgjengelig fra: 2008-11-13 Laget: 2008-11-13 Sist oppdatert: 2017-12-14bibliografisk kontrollert

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